Cancel

    Open app

    Search

    Steinhafels

    2.0 (111 reviews)
    Open 10:00 am - 7:00 pm

    Steinhafels Photos

    Recommended Reviews - Steinhafels

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    I bought two of these expensive leather recliners, 3yrs ago and did not purchase the extended warranty as you can see below the factory warranty is really good. I called steinhafels because one chair is making a noise and would like to have someone come and look at it. Their reply was you didn't buy the extended warranty so we cannot send one of our service men to help. We sell the parts for the chairs but we will not service them. I replied we will pay whatever for the service and she said no I would have to find someone who fixes those chairs. They couldn't even recommend anyone for me. I am very disappointed, they couldn't help me. I will never buy anything from them again. They are willing to sell you something but not willing to back their furniture up.

    Should a brand new mattress be ripped?

    See all

    2 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1
    Photo of David H.
    239
    42
    10

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 1

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Danielle D.

    Danielle D.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tim B.
    0
    12
    1

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of S R.
    1
    73
    0

    3 years ago

    Business owner information

    Photo of Danielle D.

    Danielle D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of David H.
    160
    1125
    1191

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    8 years ago

    Business owner information

    Photo of Danielle D.

    Danielle D.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Danielle D.

    Danielle D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Danielle D.

    Danielle D.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Business owner information

    Photo of Danielle D.

    Danielle D.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Thomas H.
    22
    129
    156

    9 years ago

    Business owner information

    Photo of Danielle D.

    Danielle D.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Stacey L.
    2077
    1185
    3265

    10 years ago

    Helpful 7
    Thanks 0
    Love this 3
    Oh no 0

    12 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ray B.
    0
    34
    0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Danielle D.

    Danielle D.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of C R.
    0
    21
    0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 3

    Ask the Community - Steinhafels

    Review Highlights - Steinhafels

    When we walked in, Elizabeth greeted us about a minute later asking if we have questions or just looking around.

    Mentioned in 2 reviews

    Read more highlights

    Mattress Firm West Beltline Highway

    Mattress Firm West Beltline Highway

    3.3
    (12 reviews)
    0.1 mi
    $$

    Had an awesome experience at Mattress Firm this weekend. We worked with Karen who was an absolute…read moreangel and was so patient with us while we found the perfect fit. She wasn't pushy at all and made us feel super comfortable. She helped us find the perfect mattress for the right price and was seriously such a great person to work with. I couldn't recommend her more! As for mattress firm, they had a great selection to choose from. The store was clean and tidy and they found a way to help us even when they had lots of customers around.

    Mattresses are sprayed with very toxic and harmful chemicals in a product Mattress Firm uses call…read moreSterifab including 3-Phenoxybenzyl d-cis and trans, Didecyl dimethyl ammonium chloride and Dimethyl benzyl ammonium chloride as part of their sanitation. These are toxic and harmful to the immune, nervous and endocrine systems and I was not made aware. The mattress is causing me serious health problems and the manager Nate refuses to resolve the issue hung up the phone on me several times. I also don't think they respect or value their employees, including demoting someone who recently lost a loved one and had to close the shop early and then punishing her for that. When it comes down to it I don't think they value, respect or protect their customers or employees when challenges arise. Mattress Firm is pretty selfish and uses thier customers and employees. I don't trust Nate either.

    Photos
    Mattress Firm West Beltline Highway
    Mattress Firm West Beltline Highway
    Mattress Firm West Beltline Highway

    See all

    BoxDrop Madison

    BoxDrop Madison

    3.0
    (4 reviews)
    1.1 mi
    $$$

    they had tons of great selections, and they went above and beyond with there service. They made…read moresure we were getting exactly what we wanted with an-astonishing deal. will most definitely be coming back!

    Wife and I checked these guys out last weekend and feel in love with a mattress. They didn't have…read moreany remaining floor models in stock, but the owner assured us one was arriving Monday. We purchased the mattress and anxiously awaited for Monday. Monday afternoon came and I didn't hear from them so I gave them a call with the number on their business card. I reached a voicemail and left a message. Tuesday afternoon I still hadn't heard anything so I called and the delivery guy picked up. He didn't have any idea and told me I would get a call back in the morning. Wed morning no call. So I texted the number and messaged them on Facebook. I can see that my Facebook message was read. I finally received a call back from them AFTER posting a poor review. Apparently they had been away on a trip. I've been notified that my mattress did not come on the truck this week, but should be coming the following week. Almost a week later and I have not heard back from them. My wife was getting antsy and gave them a call. We no longer have a date where we may receive the mattress. We were told we will be notified when it comes in at SOME future point. If I ever get the mattress or get a call back from these guys I will update this review. But, until then, it's safe to say I have not received a mattress for the money I paid and the communication has been minimal or none from them.

    Photos
    BoxDrop Madison
    BoxDrop Madison
    BoxDrop Madison

    See all

    Brothers Main Appliance

    Brothers Main Appliance

    2.2
    (75 reviews)
    5.7 mi
    $$

    We recently built a new house and purchased 7 large appliances in addition to 2 beds from Brothers…read moreMain on Stoughton Rd. in Madison. We consider ourselves so lucky to happen to have Curt Viets as our service representative. We received the best ever personable service from Curt. We are thankful for great prices, storage/hold of our appliances prior to our move in, information on warranties and rebates, and were also highly satisfied with delivery and set up. We will continue to be loyal customers of Brothers Main, and also share our positive experience with our friends and family.

    I have purchased appliances from this store for many years…read more This time I purchased an LG refrigerator three and a half years ago. I also purchased a 5 year warrenty from them with Epic Protect. When I contacted Epic, on a Saturday morning, after I was told to get an estimate by Brothers Main employee. I sent the Estimate in immediately to Epic they could not help me on that day, and they said the same when I called again on Monday, but they would call me. I could not wait for days for them to return my call and I purchased a new refrigerator and had it installed and the LG removed. After that on Wednesday, they called and said they could not help me because I needed to call LG and they would not help me because I had gotten rid of the LG. I told them that I had gotten the warrenty through Epic, but now Epic says I needed to go through. I could not wait days without a refrigerator. The compressor was deemed bad by the repair company. Therefore, I purchased a new refrigerator at a different appliance store and it was delivered before Epic got back to me on Wednesday. Brothers Main is returning the cost of my warrenty. I will never purchase anything from or recommend Brothers Main to anyone. Brothers Main said they do not sell Epic Warranties any longer. I am out the cost of a new refrigerator, and, in the future will not purchase another Warrenty..

    Photos
    Brothers Main Appliance
    Brothers Main Appliance
    Brothers Main Appliance

    See all

    Steinhafels - mattresses - Updated July 2026

    Loading...
    Loading...
    Loading...