1. Steinbeck Peninsula Equine Clinics

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Salinas, CA

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Steinbeck Peninsula Equine Clinics

3.8 (26 reviews)
Open • Open 24 hours

Services - Steinbeck Peninsula Equine Clinics

Pet physical or wellness exam

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Joansie C.

My regular vet wasn't available. My miniature horse was showing signs of colic. My other back up vet Dr Towes retired and sold his practice to Steinbeck. So I called them. I got a vet that listened to his lungs, heart gut and was charged 167.50 for a colic exam. He didn't even check the teeth or the temperature. All my mini horse was given was a shot of banamine. I tried to pay my bill before he left and he said the office has to send it. I got ahold of my regular vet later in the day. She asked me what did the vet do? Did he scope him, oil him? What was his temperature? I told her he did nothing except give the shot. I accept the other charges but I do NOT accept the colic charge - when I called to discuss it. I said he did a routine exam. I explained what he did for the visit and she said she is not a vet and they don't have a code for a regular exam. I won't be calling them again!

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1 year ago

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Kathryn K.

Thank you for your very kind review, Bonnie! It is much appreciated.

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Alexandra E.

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Ask the Community - Steinbeck Peninsula Equine Clinics

Review Highlights - Steinbeck Peninsula Equine Clinics

“I couldn't have asked for more thorough, compassionate, and professional care for my horse when he was at his worse.”

Mentioned in 14 reviews

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We love our veterinarian dr Eckhardt and her wonderful staff! She is kind, compassionate, and truly…read morecares about our little dog, Gia. I especially appreciate that she does not overmedicate or recommend unnecessary treatments. Her prices are fair and reasonable, and I never feel overcharged. The entire staff is friendly and welcoming, and we always feel confident that Gia is receiving honest, thoughtful care. I highly recommend this veterinary practice to anyone looking for compassionate and trustworthy care for their pets.

Although the veterinarian seemed good with my dog, my experience with this clinic's communication…read moreand compassion was deeply disappointing. When my diabetic dog lost his sight, I was frightened and knew very little about what blindness would mean for him and actually though I had to put him down. I needed clear information and reassurance. Instead, the veterinarian became upset and left the room. After that, an assistant was sent in to check my dog, and I was left to find answers on my own. I had been a loyal client for years, but after I missed an appointment because of my own health emergency, the clinic refused to see my dog. Now I'm unable to get the insulin prescription he needs and have been told to go to Santa Cruz, which isn't possible for me. A veterinary clinic should communicate with care, especially when a pet owner is scared and trying to make important decisions for their animal. I felt abandoned when I needed guidance, and now I'm struggling to get my dog's necessary medication. Based on this experience, I cannot recommend this clinic.

BluePearl Pet Hospital

BluePearl Pet Hospital

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The people working here are angels. We had an extremely sick dog, who ended up passing but it was…read moreher time. I carried her in, although on the phone they asked if I needed a gurney, which I didn't, but has kindly offered. The second they saw me and my pup, everyone stopped what they were doing to help. They could clearly see between my face, and her, that this was serious. Although our sweetie passed, they did everything they could, and kept me in the loop the entire time. The physician gave us great peace by telling us what had occurred, there was nothing we could have done, and even if we'd gotten her there earlier they probability to survival was low. In an extraordinarily difficult time they give my wife and I peace knowing we'd done what we could and it wasn't our fault. I had a mentor tell me, "why and what if are what keep you up at night." They did everything they could to shut down those difficult thoughts. While this is a sad outcome, I can't think every person who helped me and our pup last night do what they could. I'll never forget how you helped me through one of the most difficult processes of my life and thank you from the bottom of my heart.

I brought my French Bulldog to this emergency veterinary hospital on August 23, 2026, around 4 PM…read morebecause the entire left side of his face was severely swollen. We specifically told multiple staff members, including the doctor, that we suspected the swelling could be related to an ear infection. My dog was taken to the back, and despite being there for approximately six hours, I was never allowed to see him during the visit. We were told that they needed to discuss payment before examining him. We ultimately paid $243 for the initial "exam," $357.25 for blood work, plus medication fees, for a total of $761.21. After getting home, I checked his ear myself and noticed a significant amount of wax. I called the hospital to confirm whether his ears had been examined. Emily put me on hold to ask and then told me that they had not checked his ears. When I asked why, considering we had specifically raised the possibility of an ear infection and his face was swollen extremely close to his ear, I was told that they do not check ears unless there is a specific reason to. I find that extremely concerning. We specifically gave them a possible explanation for his symptoms, and his swelling was located directly next to his ear. I expected that to at least warrant an ear examination, especially after paying hundreds of dollars for an exam. I then asked to speak with the doctor or a manager. I was told there was only a shift lead. When I asked to speak with the shift lead, I was told she was busy and that the doctor was in the middle of a "procedure." I simply asked for the shift lead's name, and Emily told me I did not need to be given that information and then hung up on me. I understand that emergency veterinary care can be expensive, and I am willing to pay for appropriate care for my dog. What I cannot accept is paying $761.21 and later learning that something as basic as checking his ears was not done--even though we specifically raised an ear infection as a possible cause of his facial swelling. The lack of communication, compassion, transparency, and professionalism throughout this experience was extremely disappointing. I brought my dog here because I trusted this facility to properly evaluate him when he was clearly unwell. Instead, I left feeling like my concerns were dismissed and that the focus was more on payment than making sure my dog received a thorough examination. If you are considering bringing your pet here in an emergency, I strongly recommend asking exactly what will be examined and what is included in the "exam" before agreeing to treatment or charges. My experience left me deeply disappointed and concerned about the level of care my dog received. I don't need a generic response with " we apologize for your experience ,please feel free to contact us" what you need to do is train Emily for some customer service and the other lady who rolled her eyes when I was speaking to them during my visit.

Steinbeck Peninsula Equine Clinics - vet - Updated October 2026

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