I placed an order for 5 bags of soil kristener at a listed sale price and applied to valid discount…read morecode at checkout.The transaction was accepted and I received confirmation the following morning.I was notified that my order was canceled in full with his stated reason being out of stock.However, a checking the listing shortly afterward.The same product appeared to be available in significant quality quantity kitchener, at a listed sale price and applied a valid discount code at checkout, the transaction was accepted and I received confirmation the following morning I was notified that my order was canceled in full with this stated reason being out of stock. However, upon checking the listing shortly afterward, the same product appeared to be available in significant quantity only at a higher price, approximately $2-3 more per bag. From a consumer standpoint, this raises serious concerns about order fulfillment practices and pricing integrity canceling a confirmed order under the pretext of lack of inventory, while continuing to offer the same product at a higher price may constitute a form of bait and switch conduct or at minimum of failure to honor a completed transaction in good faith at best. This reflects poor inventory management and lack of transparency at worst. It suggests deliberate refusal to honor a valid purchase due to unfavorable pricing on the retailer's end. I would strongly encourage the business to review its policies regarding online order acceptance, inventory accuracy and pricing commitments, customers should be able to rely on confirmed orders being fulfilled as agreed until this is addressed, I would advise others to proceed with caution when ordering online from this location.

they seem to carry an inventory of overpriced Chinese made products that I never saw in an ACE…read moreHardware...the help could use a little training too.. Drug mart has better plumbing products.

Found exactly what I wanted, which was not available in other stores. Staff are cordial and know…read morethe store.

People there are TOP Shelf!! They're ready to serve the public with a smile and coffeeread more

***Addendum - I wanted to come back on here and add that on Monday and Tuesday the following week…read moreafter all this happened, I received several calls and emails from Menards. They made a special trip to another store (several miles away) to get the pavers I ordered and brought them back to the store I was supposed to pick them up from to begin with. They informed me they would be held (so no one else buys them) at the customer pick up desk in the yard. They informed me there would be no charge so I wanted to come on here and change my rating (from 1 to 3 stars) and inform yelpers that Menards did attempt and followed through making this experience much more pleasant than it was last Thursday. For that, I thank them... ################## Ordered pavers online. Said they had 40 of them. Email told me to "Hurry, my order is ready to be picked up" so I rush in.... After searching their yard for an hour trying to locate pavers I had ordered I asked fork lift driver to help me find. Off he goes circling yard for 20 minutes to come back and say.... "I can't find them either"... Contacted their "customer service" to see if they were willing to acknowledge their screw up and make it right. (Since I drove 30 miles to get there, 30 miles back, took 1/2 day off work). NOPE, not a word. Not a we're sorry we led you on a goose chase, not even an acknowledgement I existed...... I wouldn't treat an enemy as poorly as this company seems to treat their customers.

I love this place when we visit Milan Ohio we always swing by and check the store out. I would be…read moretrouble if y'all build one near me. Lol

Awesome awesome awesome place!!! So I've been looking for a place to shop at that could compliment…read moremy rustic theme I have going on in my house. They had amazing industrial and rustic themed type of stuff which was interesting. I have been thinking about Edison bulbs for my house and after coming into this place I really liked the idea of having a mason jar light fixture! This place gave me so many ideas and what made it even better was they had all the gadgets to make my dreams come true! For those ladies or gents who are being dragged in here by your significant other, there's something here for you too! They sell some quality bags that you can use for the beach or possibly every day if you would like. Or if you don't want bags, they have awesome hats you can buy and use to keep the sun out of your eyes when you're doing yard work or possibly watching your significant other work outside.. whichever you prefer! I would definitely recommend this place to anyone looking for some awesome ideas for their house or apartment!

I am a repeat mail order customer. Fast shipping, excellent quality products...read more

My local hardware store that I prefer over the big box ones like Home Despot (not a typo). Seems to…read morehave all the bases covered for routine home repairs and maintenance like furnace filters, plumbing parts and nuts/bolts/nails/screws. Staff is helpful and nice.

I love the fact that it doesn't matter what I'm in there for, they know exactly what I need and…read moreexactly where it is on the shelves. Their prices aren't too bad either. The big box hardware stores may be a little cheaper but, ill gladly pay a little more for excellent service and quality products. This location also rents. Not just tools either! They rent tables, chairs, popcorn and slushee machines. The staff is always helpful and nice. Great people!

we need more things like village hardware. They offer more help and knowledge than apathetic,…read moreclueless employees like the big box stores. Plus they're in a really great old building