The service was fantastic and the results were amazing. We will definitely be using them again. Our…read morerugs and couches look fantastic and the staff (Hiro) in particular are just exceptional. Thanks again!

JD and Tony did a great job cleaning our rooms and stairs. They were punctual, friendly, and fast…read more Would absolutely use their services again.

Dan did a fantastic job. Everyone at the company was straightforward and never pushy. I believe…read moreyou get what you pay for when it comes to carpet cleaning, and we got an exceptionally good job. Highly recommended!

i booked a carpet cleaning with this co. they sent a disabled man in a docs carpets truck.he left…read morewithout vac up the water and i had to spend 3 days doing it myself. this was my first time using a company as i thought carpet cleaners were gipsies and crooks. my cleaner named dave proved me right

Initially I selected Rino Carpet Cleaning because they had a fast response rate, and Aliread the…read morespecs I took time to document for the job. We scheduled an appt for the cleaning. I was pleased to see automated text messages confirmed the job and described what to expect. Rino does a great job of blending multiple communication modes seamlessly (Yelp, person's cell, automated text number). This is a rare skill that should not be underestimated. Unfortunate there was an emergency and I had to cancel the job in the middle of the night before the service (see my review on drywall lol). Then the emergency was taken care of sooner than expected, so I contacted Rino again. We rescheduled service for the following day. An arrival window was provided; they arrived promptly. Ali did a walkthrough and we showed him a couple of stains. They began the service. There was a team of two, Ali and Ivan. Ali performed the stain treatment (stains came out!) and Ivan the all-over carpet cleaning. Both were friendly and professional. I will certainly hire them again.

First off the carpet cleaning was excellent. The tech was on time and was really thorough so the 3…read morestars is not a reflection of his work. The 3 stars is because I was given an all in price of $375 here on Yelp but when the tech arrived he told me it was going to be $435. I told him the price I was given was $375 so he gave a discount that knocked the price down to $391. I didn't want to go back and forth on the last $16 and I shouldn't have had to. I was given a price and I booked the service based on that price so it should have been honored. I added pictures of my receipt and the message stating what the price would be.

I'm sure they're fine for carpet cleaning but DO NOT TRUST HAMEED WITH YOUR ORIENTAL RUGS. I…read moretrusted them with my $8,000 antique Turkish rug, a 30-year family heirloom. Instead of cleaning it themselves, they secretly outsourced it to another company I had specifically avoided. For nearly two weeks, I had no idea where my rug even was. When I picked it up, no one mentioned any issues -- but at home, I unrolled it to find a large bald spot stripped of pile. The "before" photos they eventually provided showed normal wear, nothing close to the damage it has now. Worse than the damage was the dishonesty. My refund requests were ignored, and instead they pressured me to let them "fix" it by dyeing it darker. It took him DAYS to send me the before photos. They even called from multiple numbers trying to come to my house after I refused. This experience was unprofessional and shady. I trusted them with something valuable and sentimental, and that trust is gone. Don't make the same mistake I did.

I'm so upset. They've had my rug for three weeks and no one will answer the phone, return my call,…read morereturn my email. It's a $2000 rug. And I have no idea where it is or what is happened to it. DONT GO HERE

Fast response. Provided a quote over the phone with photos and removed and installed carpet in one…read morebedroom in a matter of days. Very professional installation. They even came back to fix a minor issue the next day. Great service and vale for the price.

Was called the day before appointment to report he was not going to show up. This interfered…read more with additional appointments based on this being done that day as promised.

Pietro did an awesome job on our carpets. He was super quick, professional, and communicative! Also…read morejust a great conversationalist! The price also felt fair. So grateful, thank you so much!

Amazing job and super friendly! He was able to schedule quickly and was able to get grease spots…read moreout that were several years old. I've recommended to my friends already and would use again.

Can't say enough good about the job they did on my carpet, and the customer service!…read moreI had another company come and clean the carpets. They did such a terrible job that I needed to have them redone. (spent 45 minutes cleaning a 4 bedroom house). So I hired this company to come and do the job over. I couldn't be happier. The owner was great. I had to wait a few days to schedule because they were busy (probably because they do good work). But when they came they couldn't believe the job the other company did either! But Jordan said they would work on it and do their best. He was very nice, even after having to wait for me to get there. Our carpet is 11 years old, and they were able to get out nearly all the old dirt on the traffic areas and everywhere else. I have a tween girl at home, who has done "little projects" in her room. When the other company left, her floor looked like a confetti cupcake, little bits of color various places on the carpet. But when these guys cleaned it, it almost all came out. Just a couple of very light spots left. And I know for sure one of them was kool-aid! The guy worked so hard. I saw him doing the steps and could see the billows of steam coming off the carpet, so I know they really had good heated steam, not just warm tap water. They also cleaned our couch and loveseat, and except for a couple little stains they look great too! I have found a new carpet cleaner, and I am so happy!

Chapple's was on time, thorough, and far more affordable than any carpet cleaning service we have…read morepreviously used. Will definitely use them again!