My experience with Steen over the last few years has been excellent. I bought my first Kubota tractor from a dealer near Savannah, back around 2015. I didn't know much about tractors, love the unit they sold me, but learned later I didn't get the best deal (the Savannah dealer). Had several horrific experiences with the Savannah service department. Like trailering my tractor there 3 times in 2 days after a botched oil change and service. They did nothing to make it right. They could have at least thrown in a cheap chainsaw, or even a hat! LOL
Steen, on the other hand, gave me a great deal on a larger mid-size tractor, which I bought about 3-4 years later. Everything was as promised. Delivered for free. When I've had any issues, I can easily get Brian on the phone. Even had them install third function valves on the front of my smaller tractor. Was done on time and as promised. Has worked like a charm.
Even though it's a 90 minute drive to Steen, versus a 25 minute drive to the Savannah dealer, I'm stuck on Steen. They are up front, honest, and do as they promise. I'm a customer for life.
Jack Frost, Hardeeville SC read more