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Stebens Auto Repair

3.0 (2 reviews)

Services - Stebens Auto Repair

Auto maintenance

Auto repairs

Routine automotive maintenance

Stebens Auto Repair Photos

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10 years ago

Saved us on a cross country move. Stopped his project to get us back on the road great service. Thanks again

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10 years ago

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Same Day Auto Repair - Need new tires, a flat fixed, or a rotation? Our Tulsa Southern Hills shop delivers fast, friendly tire service the same day.

Same Day Auto Repair

(13 reviews)

South Tulsa

Always repair our autos efficiently and accurately. Mr Bakarri is always pleasant snd anxious to be…read moreas helpful as possible. Their prices are very reasonable for the service provided on our older Audi and Infinity. We could not ask for more. Excellent!

On May 18, 2026, my vehicle was towed to this location after hours for a tire replacement. On May…read more19th, all four tires were replaced by technician Kelly Crain under service advisor Michael Takanashi-Perez. I paid nearly $1,000 for this. When I attempted to leave, my driver's side rear tire was grinding against my rear bumper guard. This damage was not present before my vehicle was in their care, as evidenced by two passed North Carolina state vehicle inspections from September 2025. I did not leave the premises. I went back inside immediately. Michael Takanashi-Perez acknowledged he should have called me but claimed he assumed I already knew. He did not. Neither did technician Kelly Crain. Whoever drove my car to the front heard the grinding and said nothing. Their own inspection report photographed my driver's rear wheel well with the tire removed, giving them a clear and unobstructed view of the bumper guard's position, and documented nothing specific about it contacting the tire. When I raised concerns, they blamed the new tires having deeper tread than the worn ones. This is implausible. The difference between 5/32nd and 10/32nd tread depth is approximately 4mm, less than the length of a fingernail. All four tires received the same negligible tread increase. Only one is grinding. I have had tires replaced and rotated multiple times since the bumper was damaged in 2018 and this never once happened. On May 22nd I called to follow up after no manager contact as promised. I was called by Justin, then by Michael Takanashi-Perez, who asked me to come in. I made two Uber trips at my own expense based on their promise to attempt a repair. Approximately 15 minutes after dropping off my vehicle, before it could have reasonably been brought into a bay and a repair attempted, I received a text saying they couldn't help. Michael and Sheree were conveniently absent when I arrived to pick up my car. No service ticket documenting what was "attempted" was available. No bay camera footage from May 19th has been provided despite repeated requests. They produced a second inspection report with the car lifted off the ground. Gravity naturally shifts the bumper away from the tire when the car is not bearing its own weight. This was not a repair. This was documentation for their own legal protection. I am a disabled, neurodivergent, LGBTQ+ woman. I was treated dismissively at every turn, talked down to, and stonewalled. Formal complaints have been filed with the Oklahoma Attorney General's Consumer Protection Unit and with my insurance company. Do not bring your vehicle here, especially if you are a woman, disabled, or LGBTQ+. They will damage your car, deny it, and make you jump through hoops while they cover their tracks.

Stebens Auto Repair - autorepair - Updated May 2026

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