Ms Claudette was absolutely amazing she always does the best by giving the kids the best time. give her a raise and employee of the month!

My wife and I love this location. The burgers and fries are delicious. The shakes are awesome. And the staff is great...Claudette & James are always so helpful and friendly. read more

Steak and Shake... not what they used to be years ago. But will still go occasionally. I was in the mood for a couple of chili dogs (grew up eating those at Sonic, but was too lazy to drive today). Walked in... no one to seat you like they used to do... and they have new electronic kiosks for ordering. Easy to use and pay, and now if there is a mistake on the order, it was either you or the kitchen, since no one else is involved in the ordering. Ordered a SteakFrank (with chili) combo and an extra SteakFrank with chili (for some reason, SteakFrank always makes me think of Young Frankenstien, please don't ask why!) I like the fries... they are always good and consistent. The chili? Meh... not that great. The dogs... sure, a-ok.. they are dogs, and the buns are well toasted. Hard to mess these up, right? Pretty messy, about par for chili dogs. They are ok.. Service (behind the counter) was great... no issues, helpful. Mens bathroom was out of paper towels (have to wash your hand after eating chili dogs, right?) and some animal had TRASHED one of the commodes, no details... but why do people do this? Ugh! Reported it... hopefully they got it cleaned up, glad it was not me cleaning it! read more

See all

Went here because I saw they were cooking it in Beef Tallow AND HOLY COW THAT WAS AMAZING. Seriously impressed with everything. The restaurant was so tidy, the quality great, tasted so clean and yummy. This is what I had in mind when I said i wanted a quick good burger and fries. 10/10 will be back! read more

Steak ’n Shake - Beef Tallow Fries (size medium) - Burgers Near Me - Tampa, Florida

See all

Tried to order a chili bowl, which is obviously on the menu via yelp and went to their actual website only to see that they only have cups. Had to order 2 cups when I usually just order a bowl makes absolutely no sense. Seems like because they just got a kiosk, everything is differently done. No thank you. Btw nothing is updated on the website to suggest anything different. read more

Good food. Loved my burger and esp. the butterfinger milkshake! Clean, good music and atmosphere.

Girls day and we decided to get milk shakes. If you know what a small frosty looks like....thats the size of a small shake. Depressing. Server was nice and fast. SnS you can do better. read more

Steak ’n Shake - Vanilla shake $3.50 - Burgers Near Me - Tampa, Florida

See all

This location Steak'n Shake in Citrus Park Area is really fantastic. We go there once a week, and Always see a very nice manager and team here, and we Always have fresh and tasty burgers! Thanks a lot. Ronald read more

With the return of real BEEF TALLOW fries, I HAD to try this place out. I had never been prior my entire life. Let me tell you the fries are amazing , and the basic burger i had was great too. I do not eat fast food but once or twice a year and this trip was totally worth it! It was a bit odd to not have a cashier, but I soon figured their system out. Food came out later hot and fresh. I liked it so much I went back to get a shake, that was great too. No complaints here, I will be back, the fries are that good again. read more

Went through the drive through as it was late. Good value and flavor for what you get. The shakes are really good and the burger was delicious also. The fries could have been a little crispier for my taste but not bad. Service was fast and friendly. Shake was so good we went there the next morning to get another one. read more

Ms.Claudette was the best! she went above and beyond for us! the food was also amazing. very calm and friendly environment.

They keep on sending me a million coupons, so I go when I get a craving for their Cheeseburger. I like it, but they could always improve in this area: 1.) The drive through is so slow, even during off peak hours, so I give myself at least 15 min. I can't wait to have an electric car, so I don't waste gas sitting & idling. I enjoy some of these specials: 1.) Even if you don't have a coupon, Shakes are 50% off from 2-5pm on the weekdays during Happy Hour for Classic and Speciality Milkshakes. I've had their Strawberry, Birthday, Oreo, Oreo/Mint...they are one of the best and really fulfills my sweet tooth and I try not to have too many, so I don't become a diabetic. 2.) You can order a Steakburger + small Classic Milkshake for $4 and +$1 more for Fries. I think their food is as good as Burger 21 for 1/3 the price! 3.) Download the app. for a free Milkshake or Cheeseburger + Fries. read more

See all

The COVID 19 is the only thing that put this business behind the 8 ball! Waiting in the drive through was like waiting for the grass to grow! It took over 40 minutes to get your order. Which go figure was wrong to begin with? The upside is the panadamic put this company out of business like their poor customer service was going to do. Burger King is back and knocking on their door! Great shakes but poor service makes you long for the Old Jack-in a box! read more

We come here fairly often for the price and food, not usually the service or expecting it in a timely manner! This visit we had a young many serving us and his service was great and the wait time on the food wasn't so bad, most locations seem to make their food fresh so prepare to wait a good minute for your food! read more

Steak ’n Shake - Taco salad - Burgers Near Me - Tampa, Florida

There is a sign in the drive thru that says Steak 'n Shake's milkshakes were voted the #1 milkshake by a Zagat survey. If that is actually the case, I will mourn the death of milkshakes today, because what this location gave me was Oreo soup. Now, that might sound okay to you. As a culture, we love putting Oreos in everything. But, I ask you, does soup make that list? Maybe something a Michelin-starred restaurant, like Alinea, could pull off, but certainly not S'nS. The story continues, my friends. My husband and I had just spent the entire weekend moving into a new apartment. Around midnight, we decided we deserved a delicious treat. We pulled up to the drive thru and ordered two milkshakes, no cherries. We hate them. To skip to the ending, there were cherries in our "milkshakes," and I said "in," not "on," because the "milkshakes" were so soupy that the cherries instantly plummeted to the bottom to become soggy, bloody red, unwelcome surprises. To make matters worse, the cashier said five words to us: "$8.45," and "Here you go." No greeting, nothing. He wiped off our cups perfunctorily with a rag. When I grabbed them, they still had soup dripping down the sides. This location has low reviews, but I thought the milkshakes were a safe bet. Turns out, nothing is safe to order here. If the messes I paid for are S'nS' representations of #1 milkshakes, milkshakes are dead. read more

One of the worst Steak 'n Shake's I've ever been to. My husband and I walked in around 10pm, 4 tables were occupied with one finished and ready to leave. We should have turned around as soon as we saw the 4 or so waiters chatting away behind the service area where drinks are prepared and multiple tables covered with dirty dishes. Our waitress, Jessica M. brought us to our seat and barely acknowledged our existence after that except to bring our food. She didn't even ask us if we wanted drinks. We were basically ready to order after 1 minute and waited for someone to ask us what we wanted to drink. The lead server came and asked if we had been helped with our drinks, I said no. She then had another waiter help us who asked us again if we had been helped, Jessica M, stopped him and said I got it. She came by with lukewarm water and asked us if we were ready to order. We did. Every action she took from her vacant expression to her walk seemed to be made under extraordinary effort. Maybe she was in some type of physical pain -- if that was the case she really should have called out, she wasn't doing anyone any favors. After we ordered, I could see the state of the back -- dirty dishes and cups piled high...I doubt two people in 2 hours could catch up to the amount of dirty dishes they had. We could hear the waiters chatting about everything from who called out - apparently one girl left because she was "on her period" another waiter said, that's not an excuse to call out. As riveting as that story was it would have been nice not to hear it while waiting for our food. We had ordered a milkshake and when Jessica bought it out she bought it in a togo cup with two straws and two spoons...ooook. My husband asked her why she did that when the other three tables around us had their milkshakes in cups...she said, "We're not doing cups right now" and walked away. I was ready to get up after that. I'm not sure what her issue with us was considering she barely looked at our direction When our food came, she said she would bring us a spoon for the beans and never came back. We left the beans and never touched them. No one ever came by to offer a spoon and we didn't ask. She didn't even come by with our receipt. Sadly, she rang us out if not we would have told the lead server about our experience - there was no manager in sight. We got up, paid and left. We immediately called corporate in the parking lot. The next morning the General Manager, Sal called and said none of that should have happened. They never put the milkshake in a togo cup for dine in unless requested and they were not short staffed yesterday. The restaurant is actually OVER hours for all the employees lol. I do at least appreciate the General Manager's honesty. While his offer to comp our food is appreciated...I don't think I would ever trust that they would not spit in anything we order, especially if we roll up through drive through and say, "Sal said this is free" lol. read more

See all

We decided to grab a burger today because the mall was closed, and it was the best a Steak 'n Shake I've ever had! The fries were perfectly cooked and perfectly salted. The burgers look like someone actually took their time to make them. Not thrown together like I've always known them to be. Yes, it took quite a while for a drive through, but I'll wait a few minutes for better food! read more

Complete Trash - Rewards Are A Joke! I had an offer for a free specialty shake. I went to redeem in the drive-thru and at the window I hit the button to redeem on the app. It then initiated a 60 sec countdown. It tells you to make sure you're at the store; it doesn't tell you about the countdown at all. The person in the drive-thru wasn't all that responsive and when he finally realized what was happening, more than 30 seconds had already passed. I took a screenshot but time expired. WASTE!!!!!! read more

Near Citrus Park Mall, it's on the way home from Howl-O-Scream so I stop on occasion. They are slower than most fast food places, but that's because they're getting the food made to order. The only thing that usually disapppoints me is that they almost always give me cool fries. I HATE cold fries. YUCK@ read more

Good friendly & fast place for breakfast. Opened 24/7 I can't complain. Reasonable priced and convenient! I've been here for breakfast only and highly impressed. All my servers have been prompt and smiling. I'm a breakfast kinda gal so this is one place I'd recommend if you're in he mood for breakfast. read more

See all

Steak 'n Shake has gone down hill unfortunately. They have entirely reduced their menu, you now are paying for sauces, and simply not as good as it once was. My order came out okay, I did find weird that the cashier asked me if I needed my change back, I thought it's a given that you give the customer their change no matter how little it is. If you want a cheap burger this is the place though. read more

This location is notorious for messing up an order. The Burger is your standard Steak 'n Shake, my low rating is solely based on the poor service, it is way too common at this particular location. They really should do a better job training their Staff. Im normally calm and patient, but this SnS always finds a way to push me over the edge. I don't mind an honest mistake as much as I mind them not making up for their errors. Ill be taking my business elsewhere in the future. read more

I hate shoestring potatoes! Worst cut ever. What the heck happened to the quality of the hamburgers?? Geez. I know times are difficult, but there is no value here. A few years ago they were cheaper and much better. $10 for a terrible hamburger. Warning...go somewhere else with your money people read more

I came here with sort of high expectations since this place is known for its burgers and fries. I left here disappointed. I ordered the Guacamole Single Steakburger with a side of Fries and a Large Coke Soda Drink. The burger itself is extremely non-filling especially if you are coming here hungry. It was very small and it was as if I was just eating a piece of bread with a smack full of guacamole. I could not taste anything else. It was that overpowering. The fries were just any other typical fries that you could order at McDonald's, but McDonald's fries are better. Overall, this place is only good as a quick snack. I would not come here expecting to be happy and full with my order. Maybe, I could give this place another try on any other food items but it would be awhile until then. read more

Steak ’n Shake - Guacamole Single Steakburger. - Burgers Near Me - Tampa, Florida

See all

This is the most incompetent Steak 'n Shake crew ever. Especially on the weekends. They can't get orders right. I crave a burger once a month when I'm low in iron. I get the same burger from Steak N Shake during this time of month: a single with cheese, lettuce, tomato, pickle, mustard, add portobellos. I usually get my burger during the week via drive thru...because I really can't get myself together during this particular day of the month. For some odd reason all the times I've come on the weekend my order was wrong one way or the other. Today is a Sunday and I have accompanying cramps to go along with my low iron weakness, so I sent Mel to get my burger. I made sure to text him my order. He comes home instead with a burger with 2 parties, cheese, portobello mushrooms and my arch enemy of all foods, MAYONNAISE! I'm immediately pissed off, check the receipt, which stated all the correct condiments. Mel goes back to get the right order and I called and explain that he'd be coming in, so please have the right order ready for him because he's missing Sunday football. The girl I spoke to even got her manager, Joe on the line and I explained and he said Mel should ask for him and he'll give him a refund. I even explained how Mel looked and Joe said he'd look out for him. Mel gets there and my burger is already ready for him. He comes home, I open the burger and it's a single with cheese with lettuce and tomato. No mustard, pickle or portobello. So now I'm pissed. I'm in the need to take Tylenol and don't want to do it on an empty stomach and I look like crap because I'd been lying in bed in pain. I call and ask for Joe and the lady on the phone asks if she can ask why and I immediately go off about how this is the 2nd time they gave my husband the wrong burger and now I have to drive down myself sick and low in iron because my husband can't miss any more football! The lady said she was the one who took my husband's order and proceeds to ask me more questions about what was wrong with the burgers. Okay, so now I'm hangry and she's in my path. I give her the right order and she asks what was wrong and I yelled "he paid for portobellos!" I also told her that Joe said he'd give my husband a refund and he didn't. She proceeds to tell me I can come and pick up the correct burger or get a refund but now both. So, after driving round trip 3 times we get no refund or even a coupon?! Really!? So I threw on a t shirt and shorts and drove angrily over to Steak and Shake and walked in with a frown and the bag of incorrect order. I locked eyes with the lady who I was in the phone with last and her eyes were so big looking at me. She said "ma'am are you the..." And I cut her off and said, "yes I'm here to pick up the third burger that you all messed up twice before." A kid brings the bag from the back and opens the burger in front of me to make sure it was right and I said, "yes it's finally right." The lady handed me the bag and said, "we're really sorry." I snatched the bag and said thank you for finally getting it right. I almost (and I really mean almost) feel bad that that lady got in the path of my wrath, but you can't mess with a woman with cramps. In the end the weekend crew at this Steak n Shake is incompetent. I don't blame one person. I blame the entire crew. They need retraining or something. read more

Fast food. Not much else to say. I ldo ove me some late night SNS, but it's not the best fast food and this location is on par with the other locations. Seriously though, when the hell are they going to get some real and substantial fries?!?! The service here has always been speedy and hospitable, and the food has always come out as ordered. Therefore, it's A-OK! Tip: Don't try to get those all-you-can-eat pancakes unless it's 6-11am though. You'll be denied. Ridiculous. read more

Steak ’n Shake - Burgers Near Me - Tampa, Florida

See all

Steak N Shake is a national franchise serving burgers, chicken sandwiches, and hand-made milkshakes 24 hours a day. This particular SNS is located at the corner of Sheldon Road and Citrus Park Drive, just west of the Citrus Park Mall. The SNS burger is a step-up from your typical fast-food burger, and you can have it prepared with a wide variety of toppings - single burger pattie, doubles, and triples. You can get your burger with fries, or substitute out for a small salad, bowl of soup, bowl of chili, onion rings, coleslaw, baked beans, fruit, cottage cheese, and so on. In addition to burgers, they also have pattie melts (believe it or not, they even offer a vegetarian melt!), hot dogs, assorted chicken and fish sandwiches, grilled cheese sammies, chicken fingers, and some surprisingly healthy entree-sized salads. Recently SNS has been serving breakfast from 12 Midnight all the way around till 11am. The breakfast menu includes skillet breakfasts, breakfast sandwiches, All You Can Inhale pancakes, classic egg breakfasts, sausage and gravy, and my new favorite -- Breakfast Tacos made with your choice of Sausage, Egg 'n Cheese; Bean 'n Cheese; or Potato 'n Egg -- 99 cents a piece. Let's not forget those incredible Steak N Shake milkshakes which are all hand-dipped ice cream plus real milk and fresh fruit toppings. They have close to 20 different types of milkshakes on the menu, but I'm sorry to inform you that this location is now sold out of the salted caramel pretzel milkshake.... however I will start the bidding for one of these milkshakes at $5.... Oh, and during the summer months you won't be able to buy peach milkshakes from these people either. Same deal applies if you want one. :-) Steak N Shake has counter-service, tables and booths, as well as the ever-popular drive-up window for those late-night muchie attacks. read more

See all

With quarantine, I haven't been eating out as much, but sometimes the cravings hit you hard. I ordered a single patty cheese burger with a side of their thin fries and it definitely helped with my burger craving. The burger was an average cheese burger, which is what I was looking for, and their thin fries are awesome. Their take out was sealed to perfection for the delivery driver. If you're looking for a pocket friendly burger joint, this is a great option. read more

If you're in the mood to get violently ill, this is your place! Why pay for all those pricy medicines to clean out your digestive track, when you can simply eat here?! The finest staff infections and food poisoning has to offer! read more

Spicy chicken sandwich. A tiny dollop of mayo, no lettuce or tomato. I received my salad without any dressing. read more

Steak ’n Shake - Spicy chicken sandwich. A tiny dollop of mayo, no lettuce or tomato. - Burgers Near Me - Tampa, Florida

When in their late night around 2-3 AM there were dirty silverware dirty cups everywhere and plates all over the tables. Not sanitary at all.Not really a place to sit they were just nasty old cups and plates everywhere. Nobody is doing anything. + The work cleaning their bucket of Cleaning chemicals in water and dipping the rag right in front of my plate read more

Service was great, (thanks Luke), food is good, but not great. Milkshakes are thick and delicious. read more

See all

This happened at Citrus Park FL The waitress forgot our order. We waited a longgggg time . When they finally realized that they forgot us they were apologetic and said they were waiting on fresh French fries. When the food finally came the French fries and onion rings were stone cold. They forgot the chili and didn't forgot to take off the bill. We decided to go and get the shakes at Cold Stone instead. Very disappointed. We used to love the food and service in NYC read more

Stopped by today for a burger and chili. Burger good, but the chili was disgusting. It appears the recipe has been changed to make their normally very good chili into something completely different. What they served me was basically brown water with some beans- literally. No flavor, no taste, just brown water. Won't order again.... too bad. read more

This place is terrible. Just go to another Steak 'n Shake. Me and my husband arrived at 11:20pm. We stood at the door to be seated and waited for 15 min. The employees just kept looking over. We should have left and gone somewhere else but almost everything decent was closed. We got tired of waiting so we just seated ourselves. The server walked up with an attitude, didn't introduce herself and didn't care to make eye contact when speaking to you. It took them 15 min to even walk up to our table. They brought over lukewarm water and got our order wrong. They only brought out my husbands food and not mine! They had a bunch of tables filled with dirty dishes and trash all over the floor.. just go to another steak and shake.. this one is not worth the headache.. read more

Very very slow service and drive in... also inconsistent military discount, some give and some don't.

I had a terrible experience today. I ordered their new white truffle sandwich. Luckily, I cut it in half first, as it allowed me to discover the long, thick hair inside the cheese, with only one bite. They brought me out a new sandwich and to be fair, I should have just left then, because I couldn't stop thinking about the hair, nor could my wife or kids. So I really didn't enjoy my sandwich. The waitress said the manager would come speak to me, but they never did. They did give me a 5 dollar and 30 something cent discount, but I really wanted to speak to someone. Steak n Shake, you broke my heart. I will drive the extra distance to the Oldsmar location, next time I feel like a steak burger. PS the waitress did her best and they were busy, still that is no excuse for the poor customer service from management. read more

best steak and shake in tampa. the employees are always so nice and the food is fresh. I recommend this location to everyone!!!!!

To me, Steak N Shake, as an organization, has never struck me as a very classy or nice organization. At the very least, when I walk into an establishment to eat there is one thing that is a must - it has to be clean. This Steak N Shake is the dirtiest restaurant I've ever seen in my entire life. You walk through the door and the white floors are very gray, there is food all over all of the tables, food in the chairs, and the bathrooms are disgusting. I'm truly surprised I didn't see any roaches crawling around in there. The only reason this place is earning a 2 star rating from me is because it is always open. This is convenient for those late night trips home that many college students regularly take. This gives me at least one other option as to where I can eat after 3 A.M. Other than that, if you took away their 24 hour availability, this restaurant would be a 1 star for sure. The staff aren't groomed, they look dirty, and very unprofessional. On top of that, they are very rude and they mess up orders on a regular basis. At the end of the day, don't eat here unless you are truly hungry and can't wait until you get home. If you do eat here then go through the drive-thru; the chances a roach will crawl on you in your car are a lot lower than they will be if you sat down at a booth inside this Steak N Shake. read more

Pretty good food. A bit expensive. However it is one of the longest fast food which ever. Not sure if it's just us Location but always a line and very slow moving read more