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Steak ’n Shake

1.7 (78 reviews)
InexpensiveBurgers, Fast Food, American
Closed 10:00 am - 10:00 pm
Updated a few days ago

Order Steak ’n Shake Takeout or Delivery

Steak ’n Shake Photos

Business Info

STEAK ’N SHAKE ATMOSPHERE

What's the vibe?
Casual
Moderate noise
Good for kids
Good for groups

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Recommended Reviews - Steak ’n Shake

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Reviews With Photos

I LOVE steak and shake. First time at this location. Service was prompt BUT got my burger and it seemed all the sauce was put on the top of the bun. Impossible to eat without getting it everywhere. When I was handed my food I said "thank you" to the lady who handed it to me. I did a double take when I didn't hear anything back and noticed she couldn't hear me because she had ear phones in. I don't want anyone to judge steak and shake on this one store but this one isn't good. It takes next to no effort just to not be listening to music and communicate. Also I understand most of the people who work there are probably high school students. Regardless it's a place of business. I won't be spending my money there again because honestly the food didn't reflect the standards of other steak and shakes I've been to. Just a heads up to anyone eating there. I'd love to see this store turned around as I go to menards next door a lot.

Menu
Megan T.

I am someone who loves steak n shake but this location disappointed me. I ordered food inside and sat down at their restaurant instead of ordering food to go. I ordered the truffle burger which tasted dry and lacked flavor. The fries were yummy but the burger was disappointing. I was surprised at how poorly the burger tasted and would not come back to this location.

Fresh hot coffee

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Photo of Joy R.
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7 months ago

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9 months ago

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6 months ago

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1 year ago

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1 year ago

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2 years ago

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11 months ago

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2 years ago

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3 years ago

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8 years ago

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7 years ago

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3 years ago

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4 years ago

Been here 3 times each time took forever. 2nd time order was wrong and nobody assists you inside the place. They just look at you.

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Photo of Robert J.
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7 years ago

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4 years ago

Ordered 3 fries- 2 small and one large. They BARELY filled the container. And they were cold. Disappointed for sure.

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13 years ago

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8 years ago

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4 years ago

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4 years ago

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9 years ago

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9 years ago

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6 years ago

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7 years ago

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8 years ago

Business owner information

Photo of Social T.

Social T.

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9 years ago

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7 years ago

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8 years ago

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12 years ago

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7 years ago

This place is ok, the people coming out don't look satisfied and the workers look like they stay up 24/7.

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11 years ago

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7 years ago

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8 years ago

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7 years ago

Come here if you always want to wait for your food for 30 + minutes in the drive through every single time no matter the time of the day

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11 years ago

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5 years ago

Terrible service, long wait times. I'm not even going to bother spending the gift card I have because it's not worth it.

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8 years ago

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5 years ago

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9 years ago

This place is a mess! Waited 20 minutes. Food was cold they simply forgot it. Messed up the order on all accounts m. Will never be back

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8 years ago

Found used tampon In my baked beans. But other then that got a date with the cute waitress

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Page 1 of 2

Ask the Community - Steak ’n Shake

Review Highlights - Steak ’n Shake

. I used to go to this location when I was younger, I've been going to the willoughby one the past few years and can't believe how downhill that place became

Mentioned in 3 reviews

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Crowley's - A mighty sized burger!

Crowley's

(65 reviews)

The best burger in Cleveland like... hands down. This is a dive bar but man is the food there…read moreamazing. When you pull up it looks like a dive from the 1960's or a small Soviet bloc, not many windows and just a square little building, but you come inside and the people are inviting and friendly and the food is out of this world. I got the smash burger onion rings and some loaded tots and it was delicious. Their toilet has an awesome Andrew Warhol version of Misney there which is just a chefs kiss added touch to this place. 5 stars hands down

We were in the mood for a good burger and we saw that this place had been voted "Best Burger in…read moreCleveland!" So we figured we'd try it out! If we were not looking for this place specifically, I know we would've driven right past it! It's a standalone little building and the only markings I saw outside was a little sign that said BAR. But it was 2 o'clock on a Saturday afternoon and there were several cars in the parking lot, which is a good sign. The inside is really tiny. There's a large U-shaped bar and about six tables. We looked in the menu and opted for their famous Smashburger. It is $14 and comes with fries. It is a double patty cheeseburger. I did not want a burger that big so I opted for just one Patty. They said that was no problem, but the price was still the same. I also got onion rings, which were $3 more. The food came out really fast and you could tell it came right out of the fryer because the french fries were super hot! This place is called a dive bar, and I guess it is - but on a Saturday afternoon, the place was filled with all kinds of people. On one side of us was a family with little kids. On the other side of us was a couple in their 20s. And then the rest of the place was filled with people from every age group. I have to say that the music they play there is fabulous! But back to the food. The burger was seasoned really well! It is a smash burger, but they're still able to make it crispy on the outside and juicy on the inside. Our server was really good. She did not hover, but she was around to see if you need anything. Depending on the vibe that you're looking for, if you want more of a bar vibe, you should go in the evening, but we were happy to just be in a relaxed little joint with good food. They opened up another Crowley's in Painesville so we will probably have to try that one too.

Steak ’n Shake - burgers - Updated May 2026

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