The fries were rubbery and not very fresh tasting and the temperature was just adequate. I got a double garlic burger and had stomach discomfort/gas later that evening that persisted. It was very salty too but it seemed OK while I was eating it. read more

Great food. Terrible employees and service. They will never get your order right, no friendliness, just a would've, could've, soulless building full of careless people who rather be somewhere else. Very unfortunate, if it was my franchise location. I'd fire everyone in the building and get some people who actually want the job. read more

My nieces were visiting from out of town they wanted burgers so we went by Steak n' Shake's drive thru. We ordered The Butter Double Steakburger that comes with grilled onions, super thin and crisp fries which I love and Nutella Shake. Garlic Double Steakburger with an oreo Shake and 3 pc chicken fingers combo with fries and Cotton Candy Shake. These burgers were so good and the shakes creamy and thick. Love how the straws are huge and thick perfect for the shakes. The girls loved all the food. The service was super fast and they did not mess up the order. Good job! Friendly staff and very patient while taking our order. read more

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I ordered through the Steak and Shake personal website. The order that was delivered was for the wrong person. I called the restaurant 14 times to resolve this issue, but there was no answer. I drove to the restaurant and told them about the situation and they then gave me my original order, that has been sitting there for OVER 30 minutes. (Now why would anyone pay for soggy food and melted milkshakes?). When I tried to at least ask for a refund for the delivery fees they said to go online. Their PERSONAL website has no help line and said to call the specific location, which clearly didn't work. Nobody there knew how to do a refund or how to even get a refund through their OWN website. We were told to call tomorrow to get in touch with a general manager. But how would we reach the manager if they don't answer the phone? Thankfully, the manager on site called the general manager and the general manager had our order remade fresh. We're grateful that he understood and helped solved the dispute. I do appreciate the manager on site although I didn't get her name she did try to help out. It doesn't make sense why I called 14 times with no answer and there's no way to get refund from their website or in person. read more

Best hamburger... fast food 1. Steak n Shake 2. What a Burger 3. In and Out Quality has improved read more

So the burger was actually really good. But the thing that got me was the beverage bar. You need your receipt to scan in order for the soda to unlock it's the strangest thing I've ever seen! Apparently I threw my receipt out because I didn't know I needed to unlock the machine. So I'm digging in the trash to find it. I couldn't locate it and by the grace of god the manager allowed a worker to fill my cup.but the whole experience really threw me off from ever wanting to return here. Nd like I said the food is actually quite good. Really fresh like they cook to order which is really a rare thing nowadays! read more

Steak ’n Shake - Reg Double Steakburger Double Cheese with fries - Burgers Near Me - Coral Springs, Florida

The food, the service and the ambiance could improve. We used to Love Steak and Shake. IT IS NOT THE SAME. It has lost itself entirely. The food and menu is different and not a fraction as good as it was. The restaurant is sterile, lifeless, and dirty, not as lively and fun and clean as it was. The service went away , you are greeted by giant screens to try to navigate and place your own order. There is no personal experience and no personality in the restaurant at all. It is personality -less and depressing in there now, not like it once was. It was sad, but I tried twice at 2 different restaurants, I can't go back. read more

Steak and Shake is honestly way overslept on. From weekday and night dinners to midnight college meal runs, there's never a wrong time to go. It was Father's Day, and what a better spot to grab lunch than for some sizzling burgers! Going in, the layout is a little bit different now as there are ordering screens at the front. I honestly like this as it was slower ordering with the prior system in the past. For lunch we ordered 2x original double steak cheeseburgers with fries, and 1x chicken tender meal with fries. Moving into my review, for fast food standards, this was very good! For starters, each burger was saucy and possessed fresh tasting beef and condiments! I wished the burgers had a little more of a seared crust, but these were still very tasty. The fries were perfectly crisped, and the seasoned salt packets packed a ton of salty garlic unami flavor! Moreover, the chicken tenders were tender and tasted like they were made with real chicken! Overall, I find that Steak and Shake still presents a great bang for your buck and doesn't skimp when it comes to flavor. I'd give this experience a 4.5/5! (PS - don't forget to order yourself a shake like me; they know how do it right!) read more

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This place is terrible. They didn't make my burger as asked. The oil they use is super old making the onion rings and fries taste greasy and absolutely awful. Stay away! read more

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Ok so I was starving again and forgot to take pictures before but this burger is so good !! Steak burger sorry lol !!! Delicious they have a deal for 4$ a steak burger with fries awesome deal so delicious!!! And it was pretty fast considering they make the burgers fresh per order!!!! read more

Steak ’n Shake - the outside of a restaurant - Burgers Near Me - Coral Springs, Florida

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This is as bad as it gets. Assembly line DIY food orders. They can't even get that right. And they prompt for tips when paying? For what, there is no service staff here. Ordered the triple burger, burger was great, cold soggy onion rings. My wife and daughter prefer easy enough milkshakes, no whipped cream. Guess what...whip cream. The expediter at the pass comes to the pass and screams like an asshole for the food pickup. Cafeterias are better. .5 stars. What happened??? read more

Steak 'n Shake has up'd their game. Came for the tallow fries. Burgers are solid, fast service with the new concept. Let's grill the buns!

I DO NOT recommend this steak and shake location. The reason for this review is strictly for their drink station. You have to scan a barcode in order to get your drink. And when I went to get up to get a refill after my meal barcode was not working and when I mentioned it to a staff member he said that he will let the manager know, so manager came up and said that they don't do refills! I've been coming to this location for over 10 years and this was never the issue. I completely understand if they change their protocols. My opinion is that they should at least have a sign up saying no refills available. The manager was extremely rude when he said it! I just never seen a place that you have to scan a barcode. Again it's their restaurant and their rules, but at least let customers know when they are ordering. read more

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Back again to this venue due to a milk shake craving! No other place can compare on yummy milkshakes! Located off 441 in Coconut Creek, this Drive thru restaurant has a new way to order inside, Server-free. You place your order on a computer and they call your number when it is ready. We ordered burgers, onion rings and milkshakes. If the burgers had less of a greasy grill after taste, we would be there all the time! The onion rings were great too. Want an afternoon pick me up? Drive through Steak n Shake! read more

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Sweetest ladies attending inside! Very considerate and kind, no mess and very clean restaurant. Tasty food.

I was there last summer and there were dead bugs on quite a few of the tables. They looked like nats. I mentioned it one of the workers but she seemed surprised but later admitted that the heat brings them. She refunded my money. I reported them to the state hoping for an inspection but never heard back. read more

We go here if we're on the way to the movies and are short on time. The place is always busy so we end up sitting at the counter for quick service. I ordered my regular-the portobello mushroom burger and onion rings. My husband got the original double with fries. It is always consistent. The food came out quick and hot. The shakes are hand made and so good. You will wait awhile to get it, so make sure you're not in a rush. read more

Steak ’n Shake - Flipping burgers - Burgers Near Me - Coral Springs, Florida

Wasn't long wait that was good but the way the slop all that Mayo on ONE side the Burger ....ikr what I'm post to do enjoy a Mayo n lettuce burger cause not only is it on half it's a glob on one half the burger !!! Like alot people work alll day and wanna come eat not for the bs that comes with it ! Keep these jits out the kitchen!! Definitely won't be back 'n it's my first time here ! This place is pathetic AS HELLLLLL. I'll wipe my a$$ with they burger FOH!! read more

Steak ’n Shake - Burgers Near Me - Coral Springs, Florida

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Walked in the door, my phone lit up and the Steak and Shake app says: congratulations you earned $2.00 on your existing gift card for visiting us today. And yes, the gift card did have $2 extra dollars, now with $54.00 I ordered and tried to pay and the register says: "No account found" Unreal The manager came to the rescue and comp'ed the meal Thank you read more

You're better off scraping the dirt from your car mats and eating it, rather than eating here. Only thing worse than their quality of food is their incompetent staff. Eat somewhere else read more

I'm not sure what imbeciles Steak & Shake has employed at this location but I'm really concerned because I'm almost certain they're illiterate. THIS TIME, as in, this is NOT the first time they've proven that the Florida Educational system failed them, but the SECOND time I was given a lemonade instead of a sprite. Aside from being illiterate, they have dysarithmia; I ordered a COMBO, which means it comes with a fry, and I ordered an ADDITIONAL fry on the side. Only got one! I guess 1+1 does not equal 2, in their heads. Might I mention, the fry was more than halfway gone (it came sealed so I'm sure my dasher didn't consume the other 75%) and cold, and the lemonade smelled like puke so I didn't consume either. I did contact DD and received a full refund, but corporate, if you're seeing this... do better. I'll be writing a letter and submitting a formal complaint as well. :) read more

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I don't know how this place can survive. Their new venue only let's you order from a touchscreen kiosk and they only accept credit cards, no cash. I ordered one single milkshake. 16 minutes later.. I asked the manager if 16 minutes for one milkshake was acceptable. He replied that there were quite a few orders ahead of mine. Really? It comes out of a machine. Clearly they're ill-prepared for the fast food business. read more

Really Steak 'N Shake? Your condiments are filthy! The food handling is not good. I'm glad we only had shakes. We were viewing the kitchen while we drank our shakes at the counter. So disappointing. This franchise, and especially this location, is going downhill fast. Never again! read more

Steak ’n Shake - Dirty Condiments!!! YUCK! - Burgers Near Me - Coral Springs, Florida

Ordered my food at 6:30 and I'm still waiting for milkshakes never mind the lady who's making the milk shake is also the same person who needs to cash me out. Too understaffed! The table behind me food came out undercooked. Hopefully mine isn't. Exactly an hour later and my wife's still waiting to pay read more

Steak ’n Shake - Burgers Near Me - Coral Springs, Florida

Service is really going downhill. Waited a long time for the waitress to show up. Never got a refill. Took a long time for the check to come. Order was wrong. As long as it took at least the order should have be correct but it wasn't. Sitting near the service station and the staff is playing around talking about spitting in the food, dirty floor, garbage is overflowing. I do not know what is happening to this place and it seems as if the management was not around. Don't know why, but came back to have a milkshake and a fry. Got the fry, cold, after 45 min. Waitress brought the wrong shakes and never were brought correct shakes. Staff just walks by and ignore you, management doesn't care. Floors are filthy, informs are filthy. Staff is playing around having fun in the back. After a 45 minute wait we just left. This place used to be great, don't know what happened, New staff? New Management? read more

Steak ’n Shake - Disgusting - Burgers Near Me - Coral Springs, Florida

The shake was good but the fires and the customers service was really bad they were pretty rude

You can't come here expecting the service and food of a five star restaurant, but I LOVE me some Steak 'n Shake every once in awhile. Every so often I crave their thick and creamy milkshakes and I just have to go! The side by side chocolate and vanilla is my favorite. I always order the same exact thing every time I go. I am a die hard for their chili. I don't know what it is about it, but it is SO delicious. I've even bought their chili in a can at the grocery store so I could enjoy it in the comfort of my own home. Their prices really can't be beat, and everything is made fresh to order. This is why it can sometimes take super long for you to get your food. They recently had a special (I am not sure if it's still going on) where you can get a double cheeseburger, cup of chili, fries, and a cookie for $4. AMAZING! Their steak burgers are so flavorful and don't get me started on their fries. There is nothing better than thin and crispy french fries. Super great place for an inexpensive meal for the whole family. They have plenty of seating and are usual able to get you in and out if they are not too busy. Can't beat it! read more

Never again ... Wife asked me to stop and pickup a couple fries to go with dinner. No problem ... I pull up at 5pm and there are 7 cars in the drive thru. Nothing is moving and they have their sprinklers on spraying everything but the grass. I go inside and clearly order 3 fries. I look at receipt and they were rung up wrong. Meanwhile cashier has no cash in drawer and has to find the hidden manager Ms Tracy. Ms Tracy arrives to handle my missing change and cashier goes to fix the wrong order. Manager has a conversation about mistake and cost difference to employee within client ears. By the way I requested plain versus the higher cost flavored ones that were rung up and I didn't request refund. My receipt showed order taken at 459pm and left at 513pm for three fries only ! That's after starting in drive in for several minutes. Needless to say, I won't return and will be suggesting management is replaced. -- two managers on duty and neither were assisting. See pics for how dirty kitchen was in client facing areas too. Ms Trac read more

Steak ’n Shake - Kitchen - Burgers Near Me - Coral Springs, Florida

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The shakes are very good. So are the onion rings & fries. Skip the Frisco Melt (no taste) and the burgers are meh. You order from a kiosk which forces a "tip" (for what? Service is all DIY) in order to check out. The AC is set to "Nanook of the North" so you won't linger. And.. you won't want to. read more

Despite all of the negative reviews on yelp for this restaurant. I gave it a try, and was pleasantly surprised by the quality of the food and the quality of the service given to us. So justifiably I'll give this restaurant at five star rating. read more

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This is a great place to get quality food for cheap. The service was fast and our orders came out exactly how we wanted, a major plus due to our large party size. Whenever I am in town I make it my mission of mine to visit, and I am rarely let down. read more

This place has just about the worst service of any place I've ever been to. They shouldn't be open anymore and it feels wrong to give them a single star. Every time: the employees have bad attitudes, the wait is forever, like a half hour to 45 minutes for a burger in fries dining in, and the food is cold and bland. One time: the cook said provocative things to my friends and I. Something about everybody wanna f### and something about drugs. This was uncalled for as we hadn't said anything to him or seemingly provoked this in anyway. He went back to cooking our food, and we watched nervously making sure he didn't put drugs in it. Eat somewhere else, for the love of God. read more

No cars in parking lot at 6 pm. No customers inside. I thought they were closed but saw 2 workers inside. I went through the drive thru. The order taker acted like I was bothering him ordering. At the window they didn't say anything just opened window and held out hand for money. Food came after a few minutes and I drove away. I was running errands so stopped in parking lot to eat. The French fries were cold.....not a bit warm like under a heat lamp or sitting a while after the deep fry....they were cold. Opened the burger to look inside as I saw no hamburger hanging over the edge or outside the bun.....there were something resembling 2 small patties of meat......but NOTHING like the years of eating Steak and Shake all the time. I would not recommend this restaurant nor will return. I am not sure how they are staying open. So disappointing coming from someone who grew up on Steak and Shake and looked forward to it every time. read more

Went to have lunch with wife got inside no one to seat you and you order threw a kiosk Could not figure out how to use and no one there to help lost my business due to there laziness like people interacting not computers read more

I know there are good Steak 'n Shakes out there...but this is definitely NOT one of them! Our party of three (3) have been here for 30+ minutes and still don't have our shakes or any food. We would just get up and leave, but we are this far in already, so we are torn as we keep thinking "somethings got to come out any minute now... ok, now...wait, is that our food...oh...no...maybe next time..." Ok...45 min and food is out. Burger missing "fresh salsa", no fries. Waitress said waiting on them to come out, but didn't want us to have to wait for the other food...TOO LATE!!! Man, this place is B A D!! read more

i called them about hair in my food and they made me drive to come get a refund to tell me to leave and come back another day never again and I'm there everyday but not no more read more

Steak ’n Shake - Burgers Near Me - Coral Springs, Florida

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My review varies from visit to visit.This visit was much better than recent visits. The service was quicker than in the past, but not quick. Much better experience, and the server was friendly. The food was tasty, and prepared as ordered. The restaurant was clean on this visit, however the restroom was out of paper towels. read more

Steak ’n Shake - History of the Steak and Shake Burger - Burgers Near Me - Coral Springs, Florida

I just had the worse experience at this location! Worse employees with the worse attitude!! Shaunag H just helped me at the drive thru and let me tell you, ive never been so mistreated in a fast food place the way she did! Very, super, extra rude, closed the windows at my face while i was talking many times, never replied or answered to me! Didnt look at me in the face once and ignored me the whole time! Whoever the manager is, please make sure you hire educated and polite people to make sure your clients are treated well! As of myself, you just lost a loyal client!! Never coming back again... read more

Currently waiting in line to pay, as I have been for about 20 minutes now. Just found out someone has actually been waiting longer than me. This is on top of the 15ish minutes it took for our waiter to ask if we've been helped yet. There were a total of 5 tables seated. No reason for the delays. Atrocious service all around, never returning. Go to sonic instead on sample and 441. read more

I love steak and shake...but NOT this one! This one by far has the lowest service I have ever had to endure. We waited 2 minutes to get seated which isn't bad. After we were sat, we had to wait 10 minutes for our waitress to come. Once the drinks were ordered I had hoped service would be better. I waited 20 minutes after our food order to find out they had no guac for my guacamole burger. So I had to order something else. Well guess what it only took 10 minutes for an original double cheese burger!! Yes that's what I said 10 minutes. But yet it took 20 minutes after ordering to learn they had no guac. I will not be returning to this location. 3/4/18 Service is a lot better! I am not sure what changed maybe management but it's a lot better now. read more