Steph takes care of your pets as if they are her own. She is punctual, professional, and…read morecompassionate. We have a very difficult, highly sensitive dog, and Steph is great with her. From administering medication on schedule to helping manage our pup's reactivity, she is incredible!

Steph is amazing! I am working remotely with her, and it has been a really great experience so…read morefar. She has helped me feel empowered to train my animal. Steph helped me to better learn how to use the tools I had already, rather than starting from scratch. I'm looking forward to continuing to work with Steph while training my dog.

Just amazing!! We called and they were able to take our three legged Samoyed in last minute. The…read moredrop off and pick up was seamless and easy. We travel often and this is the FIRST boarding place we have ever picked him up CLEAN! He was spotless! And seemed so happy. We will absolutely use Haute Dog Pet Resort every time we visit Walla Walla.

Never again never ever ever again... From oozing…read moreunattended owie( with no notification) to 2 of 4 dogs with bladdar issues due to infrequent potty breaks.. Even if the owie was an accident, the fact that it went long enough to fill his ear canal with dried blood and puss?????? And no one even noticed or said anything... He was there five days and no one noticed this amount of new to old blood and infection in five days???? The other three didn't have any boo boos but were certainly acting timid and shaking... 2 are 13... 1 is 9... 1 is 1 1/2 years old. All poodles ( two standards, two toys) and never in their life have they ever smelled like they did when I picked them up from this facility.. Never again...

Fun toys, big selection, a small clearance section, lots of coupons, lots of sales! All sorts of…read morethings available for all sorts of pets.

Caring and friendly. They love talking care of are pet.A first class facility and a great staff.read more

I recently had my dog attend a 3 month long training program. I am beyond thrilled with the…read moreresults. She is calmer and more obedient-she has confidence and is able to go out in public more easily. I HIGHLY recommend Mattox Dog Training

I take my boxer, Boomer to Mattox Dog Training Academy and I have never been disappointed by how…read morethey take care of him. He gets exercise AND training while he is being boarded. He always comes home tired after being at Mattox. They all treat him like he is one of their own. I know that I have nothing to worry about from the time I drop him off till the time I pick him up.

The attention and detail they put into making sure you and your pet are happy is incomparably the…read morebest. They put extra care to make sure our pups are taken care of so we can do what we need to do in peace. Thank you lucky river!

We had our 8-month-old puppy in DeAnn's Canine Good Citizen class. It was a fantastic experience,…read moremuch better than previous class at a big box store. DeAnn kept us all on track and emphasized the important skills, plus answered questions about other behaviors that we wanted to address. Definitely recommend this facility and this instructor!

I spent a week in a dog training seminar at 4 Paws. There were pros and cons to the facility…read more Pros: -This is a big space and depending on what type of needs you have, you could have 4 big rings or 6 small rings. -The people who manage the space, when I saw them, were friendly. -The bathrooms were clean. - There was bottled drinking water available. - There was a classroom area, we didn't use it, but it's great that it is available. - there is a huge outdoor area, nicely grassed for walking and playing with your dog on breaks. - well appointed with tons of dog equipment. Cons: - I'm probably going to say this one several times. The floors have a black mat overlay, which is better to walk on than concrete. BUT, I had to wash my white dogs EVERY DAY. Their paws, legs, skirting, and faces were dark grey. - The black flooring turned my pants black wherever it touched. - The dogs are breathing that black material as well as ingesting it when there is a treat that touches the ground. - One dog in my course left with Bronchitis. - we were wearing masks and still had black residue in our noses. Onward from how much I hated the flooring material. - I spent a shit ton of money for a 7 day training. During most of it there was banging and drilling and all sorts of noise because the facility didn't plan around the training, but rater opted to have maintenance or whatever done, during operating hours and during a time they had rented out the space. At times it was almost impossible to hear above the racket. - I felt this decision was incredibly disrespectful to our trainer and to those of us there for the training. I drove in for the training, as mentioned, paid a fair amount, and what I discovered is that I will never come back to this facility for another training, as the pros do not exceed the cons.

We have used Queensgate many times over the last 10 years for two different dogs. Our first dog…read morewas happy to go in and happy coming out. The dog we currently have is pretty difficult to please. She doesn't like much if she isn't;t with her family. She does really well at this kennel. Brendan knows her and lets her hang out with the smaller dogs (she's medium sized). She doesn't bother anyone and they don't bother her. She is in good spirits when we pick her up. We will continue to use Queensgate as long as we have a dog.

My husband went to check out this place....It's dirty, the dogs run in dirt and a cat was thrown by…read morea worker while my husband was standing right there!!

Love, love, love Paws to Play and staff. The staff are wonderful and my dogs love going. Under Ami,…read morethe staff make my dogs feel safe and relaxed. My one pup, little (very little) was a rescue and had lots of anxiety about new things. She literally jumps into their arms when we take her. The big dog, very big, started going to daycare as a 6 month old. She grew up at paws to play and had her share of accidents...she was a goofy pup that ran into things when she played. The staff took such good care of her and helped her grow into a well behaved, loving adult dog. Since we work at home, Paws to Play has allowed us to work and keep the doggies happy and exercised! THANK YOU!

My experience with Paws to Play has been terrible. I originally called to schedule and find out the…read morerequirements for my 1yr old lab/retriever mix to come occasionally for daycare when I am in town for work. She loves the dog park and any chance she gets to play with other dogs, so we felt daycare would be a great option for her during long work days. Paws to Play told me to schedule my dog for a fecal test and then to let them know when I did that and they would get me scheduled for the daycare introduction. I was also told often times, they are able to schedule intros "day of." The next day I submitted a sample for my dogs fecal test and then called Paws to Play back to set up an intro date. I then was told they wouldn't schedule the intro until they received my dogs results. So already, they contradicted them selves. Once I sent over her fecal test results, I called again to schedule the intro. My call was not returned, and instead I was sent an email from Ame giving me no options but one intro date and time on a Tuesday, which also happened to be over a week from the date I submitted the test results. I told her I was not able to do that date and she gave me a Friday date instead (almost 2 weeks from when I submitted the results). I agreed for that appointment and asked for them to please let me know if there were any cancellations earlier and I would try to make it work. She advised me there would not be any cancellations and she would keep me on the Friday appointment. I'm not sure how Ame could have told the future, but I agreed. A few days before our intro appointment I was schedule for a work meetingfrom 9-10am. Our intro was schedule for 9:30am. I called asking if it were possible to adjust our appointment to 10am, and specifically asked for a call back. Again, I was not called back and received another email from Ame stating that was not possible and that they would just need to cancel the appointment all together. I responded saying I would arrange for a family member to bring my dog at 9:30 and I would be picking her up after. The day of the intro came and my mother took my dog to the appointment. My dog is afraid of the vet after her spay surgeries, and upon arriving at the daycare she obviously assumed she was going to the "vet." She slipped out of her leash and ran to the car. Paws to Play then informed my mother they would not be able to take my dog for an intro because she "had too much anxiety." My mother informed them that once my dog went inside and realized she was at daycare with other dogs, and this was not the vet, she would be perfectly okay. Paws to Play again said no and continued by telling my mother how anxious my dog was and how it would take "45 minutes to calm her down" should she be allowed to come inside. They stated I would need to schedule some "meet and greets" which would include my dog sitting in the lobby for 10 mins multiple times while someone comes out and pets her and gives her treats. They told my mother they would give me a call. Later that day I again did NOT receive a call, and instead Ame emailed me to tell me they had issues with my dog, she was "under too much stress," and I would need to schedule the meet and greets. I declined. Overall, every single interaction I have had with Paws to Play was ridiculous. It's also extremely unprofessional that I couldn't even get a call back any of the times I reached out a left a message, and instead they chose to email me, despite specifically asking for call backs. What poor business etiquette. You would think individuals who work with dogs daily would be skilled enough to recognize dogs have fears just as humans do, and would allow for a dog to come into their appointment for the opportunity to see daycare is not the vet. And lastly, please don't tell people scheduling is likely to happen "same day" if you are going to schedule them weeks out, and then be so readily willing to cancel their appointment all together when they request a time adjustment.

I could not be more pleased. Over a 50 year period I have occasionally needed to board a pet…read more Never have I or my pet been so well served. It is a comfort to know if again I need to have a pet taken care of [not just lodged] I have the perfect answer.....Penrod.

Penrod Kennels is truly exceptional!…read more Recently, I came to Walla Walla to assist my elderly mother with a major surgery. Unfortunately, just before I left, my dog and house sitter backed out. My dog Milo has stayed at a few doggy daycares and kennels here in Portland and they were okay. But not knowing long I would be gone, and that there was a chance that he could stay with me part of the time, I wasn't sure that I wanted to commit to an extended stay anywhere. I went online and reviewed 3 different Kennels in the Walla Walla valley. Of those, Penrod Kennels appeared to be the best choice. They had the highest reviews, best rates, some great photos, an informative and a detailed website that also included a tutorial video about the kennels and their self-service option. You can also tailor your dog's experience by adding 1-on-1 time, play dates, and/or pool time which were all very affordable. I was impressed! We swapped a few texts and my vet faxed a copy of Milo's vaccinations before I showed up a few days later for a tour. Troy greeted me when I arrived and he gave me the tour of their amazing facility. He's a great guy; easy-going, conscientious, knowledgeable and just plain fun to talk with. And after seeing the pool and the cascading waterfall, I wanted to stay there myself. The facility was very well maintained and clean. It didn't have the odor that other kennels and daycare facilities have. By the time I left, I knew I had made the right choice. My mother's medical issues became a little complicated, so I asked a couple of times if Milo could stay on a while longer. Each time, they were extraordinarily easy-going and accommodating which was a tremendous help to me. In the end, he ended up staying there the entire 2 weeks. And although I was feeling a little guilty about leaving him for that long, his reaction when I picked him up told me that he was just fine. Great in fact. He didn't race to greet me and then instantly pull towards my car like usual. Instead, he just bounced back forth between me, Troy and Katy, like he didn't really care if he was going home yet. I often go to Walla Walla to visit family and friends. And although I live 4 hours away in Portland, I will most likely continue to bring Milo with me to stay at Penrod Kennels.