The staff is always friendly. This location finally upgraded…read moretheir coffee in the lobby which is great. If they could just figure out how to offer alternative milk options (oat milk please) it would be even better. As an IHG member, it's nice to get added perks and points for each stay.

Horrible customer service at check in and they have unfair room practices. I would never stay here…read moreagain.

We had a room block here a couple of weekends ago for our wedding. The staff members were great in…read morethe planning process and allowed us to bring welcome bags for our guests. Our guests enjoyed being greeted with free popcorn, as well as the free breakfast, appetizers (more like a meal), and soda. They even offer free alcoholic drinks for those of age. Nice hotel for families and those trying to save money on eating out.

Nice and convenient to shopping , restaurants , major highways and the Alachua county sports…read morecomplex ! Our stay was comfortable, the bed was comfortable and the room was spacious. Room equipped with microwave , Fridge and tv. The hotel offers good breakfast and is also walking distance to Waffle House , Burger King and McDonald's . Paul at the check in counter was excellent and friendly as well . I'd book again!

I stayed here this past weekend for one night for graduation. No complaints! They have a nice…read morecontinental breakfast in the morning and a bar that opens at 5 pm. Mitch makes great drinks!

Our room had all the comfort of a military barracks -- contractor-grade vinyl roll, toilet paper…read moreresembling wax paper, etc. It appeared that the HVAC system employed some sort of occupancy sensor to adjust the temperature to an unsatisfactory point. We wondered why a relatively recently constructed facility would still install a bath tub -- but it was nice to have to step over the side. Incidentally, the name of the establishment is apparently intended to attract traffic from the interstate. It is really not very close to I75. It's also a rather good hike to downtown. There are better locations -- we'll do better next time. And, certainly not worth the high price paid.

Another review I swore I wrote. Even thought we reside in Ocala, we have stayed here twice in the…read morepast year when my husband had to depart or arrive at Gainesville Regional Airport. We have stayed at another hotel in the past but it is not part of the Hilton brand. Both times we stayed here, the weather was colder. The first time, we used the fire pit outside and the fireplace in the lobby was on but not the recent visit. I was looking forward to that. We had a digital key and I arrived prior to hubs, with no issues. The room was clean but there were no regular coffee kcups- just tea and decaf. I unfortunately did not notice that until the morning but was smart enough to bring my own. I used the shower first, which the cold water was almost non existent. If I turned the dial maybe to the 11 o'clock dial, it was not scolding my skin. The water also felt very slimy, which I believe means the water was soft. We had credits to use so after I picked up hubs, we went to the bar in the lobby for a couple of drinks. There was only one employee working and he was super busy. There were a lot of patrons there so we ordered drinks from him in between him taking care of others. We were enjoying ourselves lounging in the lobby and were able to order a second round. Their lobby is very nice and cozy. We requested a late checkout when we were done and told 1pm. Hubs paid in advance for the breakfast so we headed there around 10am. When we checked at the front desk, one of the breakfast staff informed us they did not have much food left. I thought that was messed up because breakfast is not included so there should be plenty of stock. The kitchen dude cooked us up some eggs and bacon, which I think was the last of what they had. We also checked with the desk to assure we had the late checkout, to which the employee gave us an earlier time. We then reiterated what was given to us the previous night and he put it in the computer. Shockingly, housekeeping knocked on the door of course at noon and we had to tell them again. We do like this hotel and will consider this location the next time we stay in Gainesville but will not pay for the breakfast and I will have to check immediately entering the room for supplies. The staff were professional and friendly so that is always a positive attribute.

**UPDATE** After speaking to customer service, they DID credit me some hilton rewards point. So…read morethey DID make up for the stay. Grateful for that** Immediately upon arrival there were young kids playing baseball in parking lot, parents got upset that I wanted to get through to park car...that was the beginning of the end...went in to check in and noticed they were hosting A LOT of kids baseball players. I asked if I left and didnt check if if they'd NOT charge me as I didnt want to stay in a Hilton with a lot of screaming obnoxious kids. Clerk said that NO they WOULD still charge me. OOOOOK then. Then mid conversation with desk girl, some rude dude stumbles up to the front desk asking where the bar is. Front desk cuts off my conversation and tells him where to go to meet his friends. Like what?! You're checking me in...why cater to that type of person when you're already dealing with a guest? There were limited rooms available so I was on first floor. The room itself was great...except mini frig didn't work (apparently common in gainesville) However, within minutes of being in room with door shut I could hear and feel the thumping music and kids screaming. I was there on a BUSINESS trip. I detest thumping foul music to begin with but especially at a HILTON! I expect more than that. I've never had this problem or any problem at any other Hilton other than now the 2 in Gainesville. I was advised by the front desk that "quiet time" starts at 11pm. That's pure insanity and totally unacceptable. In the morning when I checked out the gentleman that was at front desk asked how my stay was. I replied "awful" He wanted to know why. I proceeded to explain and he made excuses the entire time. Told me "That's Gainesville. A sports community." blah blah blah. I don't care if it's Gainesville or anywhere else, when I go to a Hilton I expect peace, quiet, quality otherwise I could stay at a grotesque Motel 8 or some nasty place. Ironically though I've now stayed at 2 different Hiltons in Gainesville and apparently "it IS Gainesville" equates to low quality, substandard service and accommodations. The other hilton was gross/nasty/maintenance issues but quiet...The Garden Inn Hilton was opposite...clean but loud, rude and obnoxious. After this stay, I've decided I will no longer be doing business in Gainesville because it's apparent that the Hilton's there don't meet my expectations like they do in Ormond Beach, Daytona and other areas. TOTAL WASTE OF MONEY and wish I had driven the 300+ miles home when I was done with my client on Saturday instead of staying...had I known how bad it was going to be, I'd have gone ahead and lost my $170 for the night and driven straight back. TOTAL FAIL on Hilton.

Really excellent hotel to stay at in Gainesville! Super convenient location with lots of parking…read morespaces. I loved the complete renovation of all of the guest rooms. Everything looks so much more modern and inviting, especially the walk in shower. The bed was large and comfortable, and the room itself was very spacious. Front desk staff was super friendly during the check in and check out process. I also loved the breakfast in the morning. Very comprehensive with hot and cold items. All in all, very comfortable place I would come stay at again in the future :)

We have stayed at this hotel many times since 2017. The day manager is nice as well as the night…read morecrew. The restaurant can get rowdy on Friday and Saturday nights, I mean it is in a college town. The rooms are clean and if you need something they are very accommodating. The Hotel is near Sam's and not far from Walmart so that is convenient. We always try to get a room on the the top floor away from the elevator so we hear as little noise as possible. We will stay again the next time we are in town. Our stay this time is 16 days...

This is the best Marriott in the area. Great service. Clean. Up to date. Everything you need for a…read morepleasant stay! Katina was amazing! She waved her magic wand and my room was ready early. She was always helpful and pleasant as well! Thanks Katina! Dane is the best dressed Residence Inn manager. But, more importantly, he always checked on things in a very professional manner. Thanks Dane! Veronica has a great smile and is very helpful. Thank you Veronica from a frequent traveler! We will be back! Life is good with Residence Inn in Gainesville!

Holy cow. Staying here was awful…read more The building itself is very nice. Very clean and comfortable. However, I have NEVER stayed in a louder hotel in my life. We stayed there after a 14 hour drive. We were eager to get into bed and fall asleep. When we got into bed, we realized that we weren't going to get much (or any) sleep. The AC unit was insanely loud for about 3-4 minutes after it shut off but honestly that wasn't the worst of it. All night long, all we could hear was the interstate traffic. IT WAS SO LOUD ALL NIGHT LONG. It felt like we were in the median of the interstate. I had to wear headphones blasting white noise to even get an hour or two of rest. Do not stay here if you want sleep.

We have Cat and this hotel is just perfect for ppl with animals. Front desk friendly and helpful…read more They have few rules but its ok. Our room was clean, bath didnt drain that well but hot water quick with good pressure. Fridge not cooling that much but for few drinks and snack good enough. Beds actually comfy. Pillows for sure. Its not far for Target or Walmart. Right of the I-75. Good hotel for good money.

Bugs everywhere. We turned the key back in 5 minutes after entering our room and seeing dead bugs,…read moresticky yellow residue on the bathroom door frame, alive bugs crawling on the night stand next to the bed, and bugs crawling on the floor. You pay for what you get with this place. These bugs were most if not all German cockroaches. For those unfamiliar these bugs are a result of lack of cleanliness. "They reproduce rapidly, carry bacteria, and their droppings can trigger allergies, making them a significant health concern." Almost seemed like housekeeping didn't clean the floor before we got in but I'm sure there's just too many bugs for housekeeping to keep up with at this point. It's past the point of INFESTATION.

I'll start by saying the lady who was new and checked me in was very friendly. This in no way…read morereflects her. Me wife and son stayed here one night while traveling through the area. We chose this hotel due to price reviews and looked nice in pics. It also had a 1 bedroom suite that had a pull out sofa in living room so didn't need to get to rooms since our son is an adult and didn't want out to all cram into one room with two beds. The lobby looked nice and made our way to room. Dropped off luggage and went to eat. Upon our return we noticed there were only three pillows in the room and they were on the smaller side. I went down to ask for more pillows and was told they didn't have any since they were all locked up in housekeeping and they left at 5. It was 530. She the proceeded to tell me she could give me a blanket to use????? I told her there were 3 adults and only 3 pillows and she to recent neck and shoulder surgery I needed to prop myself up so asked her if she could ask manager to open housekeeping. She informed me they were also gone. I then asked if she could get some from a vacant room and she said she would ask manager. She went into the back and a couple minutes later came out with two more pillows and said this was all they could do. Wait so you did have some??? You lied??? How many more were back there??? I went back to room very irritated and was informed there was no sheets or blankets for the pull out. Mind you none in room. Went back down and got those. Thinking this place had worse service than the motel 6 I stayed in 20 years ago I then discovered there was a smell of sewage coming from toilet. Due to what time it was and how tired we were from traveling we just put seat down and shut the doors. Stay away from this place. Pay more it's worth it trust me. In all honesty I would take a 6 over this place.

It's a well appointed suite hotel with kitchens that have plates, mugs, glasses, and silverware,…read moreand a dishwasher. And a larger refrigerator. The beds were comfortable for the night. Unfortunately, when we were checking in, there were no rooms available on the side of the hotel away from SW. 13th St.. All night long at least 8 to 12 times I heard loud trucks, muffler,less. vehicles, and sirens. I do not believe the windows are double glazed. It affected a good night sleep. The hotel was renovated recently. You would've thought they would've put in double glazed windows, and noise muffling Blinds. They did not. I was not able to enjoy the breakfast buffet due to Surgery the next day. But my husband said it was good. Seeing that sleep is crucial before a stressful day. This brought my rating down four stars.

I really enjoyed our stay at the Hotel Eleo. We originally planned on staying one night…read more However, after a long day of touring the school we went returned for second night. That's how much we loved our stay! The hotel is about. 5 min drive to campus; within walking distance to the Cancer/Trauma Center. It is very modern, clean and quiet. The staff at the front desk and valet were very courteous, professional and helpful. We never had to wait to get the car, once we txt they always had our car ready to go. The rooms were spotless, the platform beds were comfortable and the shower was the highlight for our family. We were only traveling with one kiddo so the room was of good size for the three of us. We decided to try the Pure Filtered room with a view in our second night. It was nice, I loved seeing the fountains light up at night. The hotel also seems to be dog friendly as I saw a couple of guests with their pets. They have a nice trail around the lake as well. For certain, Hotel Eleo will be my go to when visiting UF this year.

Decent and super convenient hotel in the vicinity of University of Florida. Easy valet, nice room…read moreand an efficient staff.

front desk: 5 stars…read more humming fridge in room: 2 stars ice machines never work: 2 stars tip extortion at breakfast: 1 star self service beer taps in lobby: 4 stars room and tv: 4 stars location and grounds: 4 stars free parking: 5 stars

Located right off I-75 and Archer Rd, this Hampton Inn is tucked back off the busyness of Archer…read moreso it's a pretty quiet stay. During various contact points with staff (calling prior, checking in/out, via text during stay) they were all professional, friendly, and eager to be helpful. We had a one bedroom suite which was very generous in size with a sofa bed and fridge/microwave. We didn't use housekeeping during our stay but a couple times we needed an item and it seemed as though there was a language barrier when trying to communicate with them. Complimentary breakfast is standard fare but enough variety for everyone to find something. Coffee was pretty not great though, opt for tea or Starbucks or DD down the road. Definitely add this to your Gainesville rotation or road trip rest stop if you're looking for a clean, friendly, safe location.