We chose Mike with Everlast over several other vendors due to quality and Mike's reputation for…read moregreat customer service. We started the process in early January and were told the windows would not be ready until perhaps early March, but were pleasantly surprised when Mike said they were ready early. We would have had them the first week of February had it not been for the famous below 0 degree temperatures in the area that week. We had them installed the second week of February instead. Pros: -Received and had windows installed earlier than anticipated. -Took 2.5 days for all of our 27 windows and back glass door replacement. Due to cold temperatures, they worked one at a time so the house wouldn't get too cold. -was honest and fair on pricing and received referral bonus up front. -Mike always answered our calls with questions promptly and personally would come by to inspect and/or help facilitate letting his vendors in if needed. -You could tell the difference in drafts in the corrected areas from inside day 1. No further drafts and they look great! Cons: -4-5 months after installation and 3 of our 27 windows have leaks. We alerted Mike to this and he sent his worker to take a look - they said it was due to the trim on the outside that they didn't replace. Before installation, they indicated that it is not part of their services to replace. However, they didn't tell us before or during that our trims were so old that they would leak - we would have replaced them prior to the new windows if we knew this. We asked if we needed to replace them before and they said no. One of the windows that is leaking does not even have trim on it. When they came out to resolve, they added caulk around the trim and bent flashing for us for the front windows. The flashing should have been installed in the initial installation to prevent leaks. We are not able to get it installed until the new trim pieces are up... Even though they did not inform us about possible leaks, they should have removed the trim and put a water barrier in place before installation and before new trim was able to be installed. -Mike and his installers have a bit of an issue with taking accountability for issues. We were disappointed when his installers broke the interior of a window upon installation - it was safe to use, and they put cardboard over it, but the resolution took 20 seconds and Mike's installers insist it was somehow the manufacturer's fault. It took weeks for us to have this corrected, even though, again, resolution took 20 seconds. -While in the process of service correction for said window, the manufacturer was inflexible on timing and was scheduling more than a week out. Mike's response was that it isn't in his hands. No apology for the inconvenience of the broken window or the inflexibility of his vendor. -The manufacturing vendor cancelled day of (1 hour before). Reschedule availability wasn't until 10 days later. -The caulking the install team did had bubbles and cracks in some windows and just didn't look like a professional did it. When we told Mike of this issue, he said caulking is an "art" and his people are really just installers and don't need to be perfect at caulking. We personally feel that if installing windows is 100% of their jobs, caulking would be part of that job and they should look 100% well done. We had to redo some of it right off the bat. -Every issue that came up, Mike would just say he hoped we could focus on the positive aspects of the experience. It felt very dismissive. -They left aluminum scraps scattered across the backyard where our young children play. Cleanup in the back specifically was just not done to standards. We referred him to my mother's windows and they generally did okay, but did break one of her personal stained glass art by not being careful. No compensation or resolution was offered, minus an apology. We appreciated his team's work and like the products in general, but there is definitely room for improvement in the customer service department and potentially the product itself with the leaks. Considering part of his selling point was 100% satisfaction, we were left disappointed in that aspect.

Everlast roofing has done a fantastic job repairing our roof after hail storm damage…read more They diligently worked with our insurance company to make sure our damage was covered and the pricing was fair. The job was done in one day and the quality was superb. They cleaned up so well, you couldn't even tell they had just spent the entire day replacing our roof and skylights. We are very satisfied with the complete job and they get a five star plus rating from us! Services: Gutter

Dangerous, aggressive driving. At 4:30 PM today, the driver of this fully wrapped Ford Titan…read moreConstruction truck tailgated me aggressively on Galena Road heading toward Route 47. They were riding my bumper so closely that it was incredibly unsafe, forcing me to pull over completely to let them pass. The vehicle had Illinois license plate number 3644633. If this is how your employees behave in clearly marked company vehicles, it shows a complete lack of safety and regard for the community.

We had a hail storm in April of 2023 that caused severe damage to the cedar shake shingles and all…read moreof the vents on our roof. We contacted Titan first because they have been doing all of the other homes in our neighborhood that were damaged and have a great reputation. The team at Titan went above and beyond to get my insurance company to finally agree to the needed repairs and their quality of work was second to none! I would recommend Titan to anyone that's looking for great service and great quality of workmanship!

We had been looking for awhile to have all of our windows replaced. We had 2 different companies…read morecome out and give us quote, but they didn't sit well with us. But when Promar Exteriors came out, that all changed. Rick was very nice, down to earth and didn't try to "make the sell" He gave us honest opinions and in the end a very fair price. Our great experience didn't end there, the installation was quick, my whole house done in a day. All around, we are very happy with our windows!!

From the owner: All of our staff is expertly trained and certified in the latest window products and technologies…read moreto give you the best possible solution for your home or business. Our team is passionate about matching our customers with the perfect solutions to help meet the appearance and efficiency results for their home or business. Whether you're looking for a quick solution, or, need more comprehensive window replacement work done, the professional experts at Plainfield Promar Window Replacement can help you match and install quality windows to your homes architecture, your vision, and your budget.

We chose EV Windows to replace windows for our entire house. We had 25+ year old vinyl windows…read morewhich were all leaking and drafty. Chris came out to do a thorough inspection and estimate. He was straightforward and provided an honest quote. We also got estimates from the big name companies which were 3x the price and they all made us sit through 2 hour long presentations before measuring and providing astronomical estimates. Chris didn't do any of that and it was a much less time consuming, no nonsense appointment. The work started when promised and his workers were respectful of our house and provided phenomenal quality work. I am so happy we chose Chris for this large project. I would highly recommend E V Windows for all your window needs!

Great price and great install. Will use again in the future when basement windows need replacing!read more

Why yelp wants me to leave a review for this place I don't know. Yelp is dumb. And it has to beread more

I had to special order my new windows as everything in my condo is special order. Nick measured…read moreeverything and gave me an estimate. He explained how everything would work. Jake, who installed my new windows, was great! Took a regular workday to get them installed. I am so happy with my new windows, installation and service with Nick. Nick checked on us during installation and followed up the next day to see if i was satisfied. They genuinely care about their customers and I am happy with the process and outcome.

They were very responsive and when we understood that the work we needed was not the type that JC…read moreLilly covered, they referred us to several other companies that might be able to assist us with what we needed done. The referral was great to work with as well. This says a lot to me about how they run their business overall and I will definitely reach out to them in the future.

This company came out to do a job on my NEIGHBORS home, they left a mess I had nails all over my…read moredrive way and garbage was blowing all over our street from them, I picked most everything up, but just wanted to ask if they could run a magnet through my rocks ( yes we do occasionally drive on them) I reached out to Silva 4 times before I was contacted back. She was pleasant at first then called me back and told me her worker said he was told by the gentleman here that they did not have to worry about there mess he would take care of it, he didn't want them on his property... 1st off there was no man here ( no one was home at all...) 2nd one of the guys was already on the property picking up the big pieces of trash they let go. She said well he did run his magnet over your driveway, There's NO possible way he did with all the nails that were left and we also have 3 cameras that face our driveway 1 points straight down it one across it and the other the front and the only time it picked anyone up was when he was here picking up the big mess! She did tell me they would be here the next morning between 7-8 am I am still waiting for them but when I called her to ask if there was an eta she blew up on me, was Cussing me out and Hung up on me, Again this was all caught on camera, when I told her I am leaving a review. I have been NOTHING but nice and understanding of them... THIS IS NOT EVEN A COMPANY THAT WAS DOING ANY WORK FOR US BUT A NEIGHBOR!!

Ultimate View Windows exceeded all my expectations! From the initial consultation to the final…read moreinstallation, their team was professional, knowledgeable, and incredibly detail-oriented. They took the time to answer all of my questions and made sure everything was done perfectly. The installation crew was punctual, respectful of my home, and cleaned up thoroughly after the job was completed. The quality of the windows is outstanding -- they look amazing and have already made a noticeable difference in energy efficiency and noise reduction. If you're looking for reliable service, top-quality products, and a team that truly cares about customer satisfaction, I highly recommend Ultimate View Windows. I couldn't be happier with the results!

Great experience from start to finish. Tom was very helpful in offering advice on choice of doors…read moreand windows based on his years of industry experience. He was also extremely transparent and communicated with me on delivery timeframe of custom doors and windows via visits, phone calls and text messages. Paul came out after my choice of doors and windows for final measurements. After a reasonable lead time for the doors and windows, Paul and Derek came out and started their work. They completed the job over two days. Both are true craftsmen. I was absent most of the time attending to errands and work. At the end of both days, my home was clean from the removal and installation of new doors and windows. I could not be any happier with my overall experience with Ultimate View Windows and highly recommend anyone considering them for home contract work.

My husband and I met Mark a few years ago when he was replacing screens on a neighbor's house in…read moreWheaton, IL. In December 2025, we had a huge hawk smash into our giant oversized sliding glass door, ripping our screen to shreds in the process. I got Mark's info from my neighbor & texted him with a couple photos, requesting a price. His response was timely & his price was MORE than fair. (He even REMEMBERED us, which was amazing!) We set up a date/time and he just left our house now after doing a spectacular job! Mark is friendly, professional and does GREAT work! Highly recommend!

Mark does a great job! We brought three windows to him and he did a great job while we waited. He…read morewas able to rescreen them while we waited in less than a half hour. Mark was efficient and professional. Reasonably priced, as well. We would've had him come to us if we had a lot more screens.

Note: This is a copy and paste from my Google review…read more Thus far my experience with window world has been a mixed bag. While initially they were very communicative and proactive, once I submitted my 50% deposit, I feel like the company has almost ghosted me. No one ever called to inform me that my windows were in. I had to call after almost a month and a half to get a status update and lo and behold my windows happened to be in and I was able to schedule only after I called. Then, only a couple of days later I get a call from Paul while I'm in a work meeting that they need to reschedule. We have young, reactive dogs and need to make arrangements for them to be out of the house during installation so rescheduling for us isn't as simple as picking another day. I call back shortly after and left a voicemail of my own for Paul. Almost 4 hours went by without a response and considering there is a holiday weekend and only a couple of days until my scheduled appointment, I had to call back yet again. Over the last month, I have called the main line of Window World over 10 times and I've only spoken to a live person twice. Also, their text communication service wasn't working this week either, making this even more frustrating. Update: The poor communication continued right up to installation day. The day before my 8-10am appointment window I called at 3:30pm to make sure I would receive a phone call when the crew was on their way. This is important so that we could get our dogs over to a friend's house before arrival. I was assured I would get a call 15 minutes before the crew would arrive. I never received the promised call; the crew just showed up and rang the doorbell, leading to a chaotic situation my wife and I had to deal with that should have never happened. I cannot believe how many times I as the customer, have had to call this company to get anything accomplished. I'm beyond disappointed with how I've been treated as a customer since I paid my 50% deposit.

We had an excellent experience with Window World of Joliet and highly recommend their services…read more From the very beginning, the Sales Manager Zach was outstanding. He was kind, professional, extremely knowledgeable, and took the time to explain every option we were interested in. He patiently answered all of our questions and was always reachable. We stayed in close contact throughout the entire process -- from the initial consultation, to accepting the offer, ordering, production, and all the way through installation. That level of communication made the whole experience stress-free and transparent. The windows themselves are excellent quality, solid, well-made, and energy-efficient, all offered at a very affordable price. We truly felt we received great value for the investment. The installation crew was absolutely fantastic. Over the course of 2.5 days, they installed 24 windows, one front door, and one garage entry door. The team arrived on time every day and worked with impressive efficiency and precision. They were incredibly organized, well-coordinated, and clearly experienced -- working in perfect sync from start to finish. The job was done quickly, reliably, and with great attention to detail. The final results look amazing and exceeded our expectations. A big thank you to Zach and the entire Window World of Joliet team. We are extremely happy with our new windows and doors and highly recommend their services to anyone looking for high-quality products at a fair price with excellent customer service.

I needed a pane of glass. I called him and met him when he returned to the office. He cut the…read moreglass I needed and I was on my way in fifteen minutes. I'll be using him again.

Great place. Simple process, quick repair, responsive business. Very pleasant experience. Highly…read morerecommend.