Ian at Stater Bros. provided some of the best customer service I've experienced. He was friendly, professional, and went out of his way to make sure I found everything I needed. You can tell he genuinely cares about helping customers and making their shopping experience a positive one. Employees like Ian are the reason I keep coming back. Thank you for going above and beyond! read more

We have two Stater Bros. locations in our area, but this is the one we prefer. The steaks here are consistently better fresh, well-cut, and great quality every time we shop there. That alone keeps us coming back. The store is always clean, well organized, and easy to navigate. The employees are friendly and always willing to help if we have questions or need assistance. Definitely our go to Stater Bros. read more

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This stater bros produce sucks I got 4 rotten spaghetti squashes with roots growing in 3 of them had green roots growing and slime...and the other soft in spots with liquid coming out of it. So gross. There wasn't even a good selection at this store. Two of the squashes that had roots came from Canyon Hills lake Elsinore. Two separate locations and both had rotten spaghetti squashes. Dinner was ruined! 16 bucks down the drain. read more

Stater Bros. Markets - The bad squashes! Water or a liquid came out of the soft one. - Grocery Near Me - Menifee, California

Nia, I showed up 6/16 and the glass was still there. I hope shoppers see how communication with your customers isn't appreciated. My concerns were for ppls tires and children that are constantly passing through. Thank you to the lady who asked sweet coworker lady to please go pick it up while I walked to show her. After telling 2 full grown men the situation. Nia, you should get in touch and stay up to date so your word isn't being tarnished by employees who simply, don't care read more

Stater Bros. Markets - Broken glass - Grocery Near Me - Menifee, California

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I walked in and actually custom ordered a tuna and salmon poke bowl I love the fact that the Japanese girl barely spoke English shows you they're hiring some real sushi chefs watch her make it it was gorgeous it was absolutely amazing thank you very much Stater Brothers and the beautiful girl that made my poke bowl Rock on Stater Brothers sushi department G read more

SPECIAL THANK YOU TO KEANNA the cashier I had today, she is professional, kind, patient and super helpful. She went out of her way to help me find my keys and she helped me with a coupon. THANK YOU KEANNA! You are wonderful! read more

Shout out to Cameron who went above and beyond today very helpful and respectful young man.

I have used this bakery for multiple events now and have always had a great experience. Today, I ordered my gender reveal cake and was a little nervous because I didn't know exactly how it was going to go. I had to ask the person taking my order to view my results on my phone and it turned out to be a video. Noah was the person helping me and he made it so much fun! He didn't make me feel like it was an added burden to watch the video and even was playful and seemed excited to be the only person who knows my baby's gender! He made it a really great experience and I appreciate him working with me to make it a surprise. I recommend using this bakery for any and all occasions! read more

Juan R., back in the meat department hooked me up Tuesday the 25th. I want marinated chicken for taco's prepackaged but there was none, so I decided to try the chicken breast marinated ones. Juan was nice enough to offer and cut the chicken breast for tacos. When I got home, it was the perfect size, and BTW, delicious. Thanks Juan, appreciate. read more

Bakery did not ask how to spell my daughters name and Im pretty sure Emma is the most common English name there is. I have been in Menifee 7 years and have never had a good experience at this store. They are ALWAYS stocking the aisles and boxes everywhere. Then they cop an attitude when you need something they are blocking. Makes zero sense. Cashiers are the worst, they are so unhappy. I feel bad for the employees that work there. read more

Stater Bros. Markets - Grocery Near Me - Menifee, California

Came by here this am and got cash back and the lady at the register named "kat" was extremely rude. I have been coming here for a few months and have never had an issue. This morning she was very rude with how she speaks to customers. I wanted to update my review to a better point system because it's unfair to the store. I appreciate Jess who wrote back. If you need any questions answered I will be more than willing to answer any. read more

I don't understand why the low review? This place is always clean, all the employees are nice and helpful. ?? Way better than Ralph's or Albertson? Meat department is on par with Costco and produce is always fresh. Five stars for me. read more

Since when did it become the responsibility of the customer to bag their own groceries? If they do bag their own groceries the least you can do is not charge for the crappy paper bags since we are saving you an hourly wage for an employee. read more

Stater Bros consistently wins the award for best grocer retailer in SoCal, year after year. And you can see why, their meat/butcher/fish monger offer outstanding cuts of fresh meats and fish. We purchased a flank steak a few days ago, which I just grilled and it tasted delicious. Another outstanding area is their Deli. Their cold cuts and salads are on a par with Boars Head and that's something I thought I would never say. Their Cleo & Leo selection of Roast Beef and Pub Ham are delicious. Because Stater Brothers is above average, their prices are also a bit full, when you compare them to other grocers in the area. But this is one of the places we go to, when we want something special to cook for dinner. Prices be dammed. For my AZ friends, they're very similar to AJ's. read more

Stater Bros. Markets - A beautiful flank steak ready for the grill - Grocery Near Me - Menifee, California

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Charged me twice for steak and wouldn't refund my card unless I came back in and I don't live close

If I could give this location 0 stars I would! The cashier Erica gave horrible customer service for a cashier she didn't talk and say anything and when she did she was very rude about it. ERICA needs to do some more training on how to respect customers because the service I received was horrible. read more

This store is closest to my house so I go here most often. The aisles are narrow since it's an older store so it's often annoying to have to navigate around people. My one complaint for today was the floors were being washed with the big rolling machine at 11:30 on a Sunday so we had to move out of the way for that down a few aisles. Maybe run it when it's not the busiest time of the week? Also the cashier Emmy is sweet! She asked "if you were going to have a food fight what fruit would you pick?" Loved it! read more

For the past 5 year it's been getting worse night crew and frozen crew need improvement. This store is never ready to open. Boxes and product are still blocking the isles making it difficult to shop. read more

Very disappointing .... I came this morning around 10am to pick up a few items and asked 5 cashiers ahead of time if they could break $100. They all said no and nobody tried to find change or accommodate. I ended up just putting back the items and left. I get it was early and nobody uses cash but that's what I had on hand yet a big grocery chain can't call someone upstairs to make change ?!?! Odd read more

One person at the deli counter . While countless employees in the deli area pretend to not notice she needs help. Even the store manager walks past with no regard to offer any assistance. It's all about the money and working the employees to the bone. read more

Soda packs are 5.99 each when you buy 3 but the price tag in store literally does not mention that you have to buy 3 at all. It's just a tag in front of the soda that says 5.99 that's it.....The cashier also failed to mention the sale to me despite seeing that i was buying 2 & it literally would've been cheaper to buy 3....Vons and their cashiers would never, just saying read more

The staff here was very helpful when looking for an item that we couldn't find. We're from our of town and stores here are set up so differently that we felt lost but everyone there helped even though we showed up 5 minutes before close. read more

I went to Stater's today to look for some specific sauces for the poke bowls I'm making for dinner tonight. I have some vision issues so it sometimes takes me awhile to locate something specific. An employee by the name of Matt saw me searching and came up to me and asked if he could help me find something. I told him what I was looking for and he immediately found it for me in the International aisle. There was also another sauce that he said they don't carry on the shelves but suggested I go to the sushi making station and see if they would sell me a tub of it. I did and they packaged the sauce I was looking for, saving me another trip somewhere else. Exemplary service!! He's just the sweetest guy. He's always a friendly face when walking into the store. I know he's been at that store a long time because I have been a frequent Stater's shopper since 2010. Thank you and Bless you, Matt! read more

I just want to say Jesse R. is amazing and deserved a raise! I arrived today around 9pm and I went straight to the bakery (I wasn't aware they were closed) and there was a young lady at the deli and she was speaking to said jesse and they told us it was closed but Jesse went out of his way to help me place the order for a cake for my sons birthday tomorrow (5/19) I hadn't had the chance to come before because I had just gotten off work, but Jesse, if your seeing this. Thank you so much for your kindness and understanding. That is a trait I hope you carry with you forever. read more

Feels like a home town grocer. I thought the store looked nice and had a nice lay out. Good looking service deli with plenty of grab and go for lunch or dinner for the family. Produce looked fresh and displayed well but its the prices I struggled with, as a matter of fact I found everything in the store really expensive. Don't get me wrong there is lots to like, ever present tie clad store managers ready to say hi or help, short check out lines, easy parking, and a clean and well cared for market. If these are you priorities this is your place, if bargain prices are your desire plan on giving up some of the frills Stater Bros offers read more

Wow, I came here because the customer service and lines at the Perris/ Nuevo Rd location are always horrible and long, and customer service here is not that much better. Cashier was very inhospitable, didn't ask if I found everything fine, bagged the raw meat with vegetables and seemed upset when I asked for the meat to be in its own bag, then literally threw the remaining bags of my groceries into the cart. She then went back to her register, handed my my receipt and that was it. No "have a nice day", nothing! So I told her "hope you have a good weekend", and no reaction or acknowledgment from her. I really ONLY go to Staters because they are really the only place who carries the coffee creamer we use. Being a previous Vons employee, I know first hand this is not the way grocers should behave. Basic customer service skills and courtesy should be number one. COVID and lack of those willing to work should not being down your work ethics and integrity of what was once an enjoyable locally owned and operated grocery store. read more

Stater Bros. Markets - Grocery Near Me - Menifee, California

Thank you to the bakery team for help making my baby's first birthday perfect. The cake we ordered looked exactly how we wanted it and everyone said it tasted great too! It was also at a price you can't beat read more

Stater Bros. Markets - 2 tier cake - Grocery Near Me - Menifee, California

Working at Stater Brothers is a lot of fun. I enjoy my new work enviorment in the deli dept.

I've been living in Menifee for 14 years and I love shopping at Stater Brothers, never had a bad experience the people who work there are the nicest. I wanna give a special shout out to Ruben he's been there for years and basically seen me grow up, I love the way he greats others and he always has a smile on his face. read more

Just want to say this stater bros gets 5 stars because the Manager Ruben! This is an absolutely great manager! He is always so helpful to me! Even when my wife goes he treats her and kids so well! I always see him greeting customers and working hard! Not to mention that if they ever sell out of a product he takes initiative and will call the nearby stater bros to see if they have the product for us! Thanks Ruben M for always going above and beyond for my family! We appreciate the you and how well you run your store! read more

Stater Bros. Markets - a little girl in a shopping cart - Grocery Near Me - Menifee, California

I went into this Menifee location right after they opened on a Friday morning and went straight to the meat department. I had recently purchased a dehydrator and wanted to make some homemade beef jerky. I had researched the best jerky cuts like top round, eye of round, and London Broil but was still unsure of the best choice. A butcher came out from behind the counter with some packaged meats to display and you could tell that he was very busy and already working hard even though the place had just opened. I got his attention and he immediately stopped what he was doing and got very engaged in helping me, showing me the different cuts, and what would be best for my homemade jerky. Then, he went to the back and returned with a huge quarter portion of fresh beef, and sliced off the exact amount I needed in the perfect thickness for my jerky. This employee was so kind and helpful. An Outstanding individual and employee! I later bumped into the Manager and told him about my positive experience. He said, oh, that's Ruben Chavez, I'll let him know. Great job Stater Bros! read more

This is my home store I came in the morning for my usual rounds and First I would like to start by saying I watched an interaction between a checker by the name of Kat and rude customer and she handle the situation wonderfully she was patient and very professional throughout the interaction and this store has always treated me wonderfully I highly recommend it for anyone looking for a new home grocery store!! read more

This store is a lil way from my house.but I stop by every now and then! This location is very clean and I love the meat counter! I recently recognized a lady who worked at the Canyon Hills location. I don't know why she is here but you have a very exceptional employee in your presence! I believe her name is Erica! She has the best customer service and is greatly missed in Canyon Hills with her can do attitude and precious smile! Stater Bros. Is a fine example of having the upmost best employees! I will return because of my experience! read more

Love shopping here. It's super close to my house also which makes it super convenient. Customer service is 10/10 they are very polite and professional. The food here is always super fresh and delicious. And the store is always clean and has a nice vibe to it when shopping. Definitely recommend shopping here read more

Customer service goes above and beyond. People are welcoming and super nice. Love coming here

Ive been living in the area for almost 4 years and I still hate shopping at this store! The only reason I shop here is because it's the only one in this area. I don't like the vibe in this store at all, a lot of the older lady morning cashiers are somewhat rude and some don't even greet you unless they know you, like for instance today I was behind a lady who was chatting it up with the cashier and even though she was done paying and had her items in basket she continued to talk to the cashier as I stood there waiting patiently for a good 30 seconds for her to be done and scan my items but she didn't greet me or simply apologize for being rude, she right away greets the person behind me because she knew him by name and tells him good morning. I know I look very young for my age but I'm a 37 year old woman who deserves the same respect as any other adult. I found that to be very rude! I will say there are ONLY 2 cashier's I like and will wait in the long line even if I only have a couple items. They have the most awesome customer service I've ever experienced in this store. I wish I knew their names so they know who I'm talking about (they work in the afternoons) read more

This review is for "Liyanna". I go to this SB all the time and for the most part have always had a great experience. Today, Liyanna was my cashier and I'm not sure if maybe she had a bad day but the experience was awful. She was rude and judgmental. She threw my items and didn't care, gave me attitude when I asked a small question about the items and couldn't even hand me my receipt at the end. She kept rolling her eyes and it felt as if she probably didn't want to be there today. The experience was horrible, I felt belittled the whole time. Aside from Liyanna, there's another lady who usually works cashier, she's older, white with white hair. I always try to avoid her after she gave a customer a hard time for not having enough money in his EBT card to pay for groceries. I hope SB puts better people at the cashier. read more

The parents and Girl Scouts selling cookies are very rude. If someone doesn't want to buy any, they yell out rude comments. I'm not sure why Stater Bros allows this. read more

i just wanted to right a review on this starter bro this is the best one in town by far my teenage child and i shop here especially for the produce department. Everyone in that department is always helpful and nice, and the produce department is always looking sharp and clean but their is one employee by the name of Charleen that stands out to our family she is a great addition to the produce team she always goes out of her way to help the customers and when i say out of her way she stops what she is doing and walks u over to what u are looking for and helps u get a good pick of of the fruit are veggies you are inquiring about i want to say to the management u really have a great lady that really seems like she is not their for a paycheck she looks like she enjoys her job and always smiling and saying hello to everyone walking by her please acknowledge her as one of the best employees u have at ur store that shines ur store bright thank u read more

I always go to this stater bros and i always have good vibes here....well thats in the morning were everybody is welcoming and helpful...but yesterday i came here with my wife and kids because they were craving for fried chicken...my beef is when we ordered my wife asked the lady who was helping us if they fry their chicken in peanut oil because our son has a bad allergic reaction to peanut oil so ee ask everyone wherever we go...so when my wife asked this lady she looked so irritated like we wasting her time...she gave us a dirty look and was like you know what ask the managers i dont know...im thinking to myself shit you back there cooking you gotta know...even my daughter knew she was irritated even the customer next to us even gave her a dirty look like damn!!! Whats her problem...she probably pissed because she wants to get off work and all of us just wasting her time...like i said good place in the morning but evening time font get hot food or you will get the wrath of the chicken lady...anyways chicken was whack like her attitude....maybe next time ill just fry my own chicken...oh also she was lazy to look for chicken wings in the pile of cooked chicken ...... read more