The ladies are great. They helped me with my needs and even helped with picking out glasses. I…read morewould recommend them to anyone looking for eye care.

From the owner: At Shopko Optical of Monroe, WI , we put our patients first and strive not only to care for your…read moreeyes, but for your general wellbeing. Located at 110 8th St in Monroe, we make it our mission to always act in your best interest, and we succeed most when you feel valued and happy with the service you receive. We believe your eyecare should be rooted in trust, and that the best eyecare is personalized and comprehensive.

We met with Dr. Jennifer Collins, Neurologist, for the first time, and we love her. Dr. Collins was…read moreprofessional, friendly, and very patient answering all of our questions, and offering various therapy options and advice. All of the assistant staff and incoming personal were also friendly and helpful. We highly recommend Dr Collins and all of SSM Monroe Health.

We spent time in this hospital with my brother in law due to his having cancer. The nurses at…read morethis hospital have to be the most kind and caring group of people. We were lucky enough to have Taylor, Jennifer, Keli, Mariah and Josh and many others at various times over the week. Each of them brought so much expertise and genuine empathy and caring to the situation. They all were kind and responsive to our needs and the emotions of our family, and they did everything they could to keep us informed and to keep my brother in law comfortable. We can not thank them enough for everything they did for us.

I had an eye emergency late in the evening, called the office & got a number to call after hours…read more The doctor answered promptly and didn't seem offended due to the late hour. He asked questions about my symptoms and I was told to come to the office the next morning, even though the office was closed. The doctor prepared us a little of what may be taking place if surgery was going to be needed. After getting to the office, the doctor ran several tests, dilated my eyes and very thoroughly determined what was causing my symptoms. Fortunately, no surgery was needed at this time. Just watching symptoms and return in 1-2 weeks for follow-up. I did not feel that I was putting him out on such a beautiful day! I was treated very personally & that the doctor was genuinely concerned about my eye care!!

Went in for exam and to buy new pair of glasses for $700. When the scratch coat blurred the lenses,…read moreI went in to see what can be done. The lady in the dispensary said there's nothing they can do, except to spend more money on exam and buy new pair. Not what I wanted to hear, especially after spending that kind of money and can't afford to do it again. I'll never go back and I hope nobody else does either. Ripoffs.

Everyone from the people at the front desk to Dr Brandon were really friendly, quick, and helpful…read more I picked the right place to be seen when I was out of town and having eye pain. If I lived here this would be the only place I would go for optometry!

I discovered BrandonEyes through word of mouth and I had an incredibly positive experience, which…read morewill result in a continuation of my patronage. PRODUCT: First, their product selection is second to none. They have styles for anyone's taste - fun, practical, trendy, high fashion, you name it. As a result of their availability, I was able to find a pair of Ogi drill mounts that fit me wonderfully as well as a pair of polarized Kate Spade sunglasses (non-RX). CUSTOMER SERVICE: The optician that assisted me, Ben, has a natural talent for consultative sales. There was absolutely zero pressure involved and he helped me identify two products that genuinely fit my personality, appearance, and lifestyle. I was grateful that he was honest and as a result of his expertise I left with two pairs of eyewear that I can't wear enough. EYE EXAMS: I do not have experience with eye exams provided at Brandon Eyes. I usually purchase from an eyewear boutique in Milwaukee (which is where I live). My prescription from my original Doctor of Optometry was still current, but I wanted to try Brandon Eyes. Needless to say, my prescription was transferred (with no complications) to Brandon Eyes and I was able to buy eyewear. I suggest visiting Brandon Eyes for any eyewear need and ask for Ben, though I am confident that any of the employees will be able to help.

New to area- first time visit. The exam was top notch! All staff from the receptonist to the Dr…read more were professional friendly.I had a thorough eye exam, my questions all answered- all good I highly recommend!

I switched here after several years of not feeling great about the eye doctor that I was going to…read more Overall I feel like their staff are friendly and the service is good. I don't buy my contacts there because they're almost double the price of what I can buy them for at Costco. They will give you a printed prescription if you ask. My insurance now covers the $35 for the imaging of the back of my eye but even before it was covered it was well worth the $35 to not have half a day where I cannot see because I had my pupils dilated. I'm taking off a star because of a couple issues. I brought my glasses in to have the prescription read last year and it was never entered into my chart I was then told I would need to make an appointment to bring them in for a second time to have them read. It's really inconvenient to have to take off time from work for a mistake they made as they're not open on Saturdays. The second issue being that the eye doctor seemed really annoyed with me that I haven't gotten the new glasses she wants me to get. I have had the same glasses for about 10 years and don't feel I am having issues with seeing out of them--in fact I still wear them instead of my contacts if I am doing up close work like embroidery. When I asked if the new prescription was much different than the glasses I already have they were unable to tell me since they read and then didn't enter the prescription. They asked if I brought my glasses with me--why would I when I brought them last year? They also seemed annoyed that I am not wearing readers when I use the computer which I explained was because they give me a headache. I was told to use a lower power, which would only be available somewhere online, and should hold the lens up to light to see if they look distorted--hard to do when buying online. I decided not to explain that I had tried a couple different strengths and found they all gave me a headache. Just didn't sit super well with me to feel like I'm trying to explain I'm seeing well and I'm being told I just need to buy the new glasses and I have to wear readers. My parents had a similar feeling about their eye visits with the same eye doctor. I'll give them another shot but after that I'll ask to see someone else.

Dr. Koskinen was able to see me immediately when I called with severe eye pain. He recognized that…read moreI needed to see an eye surgeon right away and got me in which saved my vision. I'm so thankful he was able to see me because every hour mattered. My surgeon said that he was a hero. Thank you Dr. Koskinen!!

I accidentally (don't ask) stepped on my glasses. Before I went to Koskinen, I had only gotten my…read moreprescription from them, then would go to Walmart for the frames. This time, I purchased a very nice pair (tho expensive) of glasses and was very happy with them... frames included! I knew I was probably out of luck, but I called anyway, wondering if they thought they might be able to repair the damaged glasses. The receptionist was VERY nice, and asked me to bring them in, and they would check them out. I left them there, and a few hours later, I got a call, telling me they indeed were able to repair them. I came in, they had me sit to get 're-fitted'. A little touch up here and there, and they were perfect! Yea!! The kicker?? They repaired them *perfectly* for No Charge! Is that Customer Service or not!?? Go there!