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    Stateline Builders - Suffolk

    4.5 (2 reviews)
    Open 8:30 am - 5:30 pm
    Updated over 3 months ago

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    5 years ago

    Great service, fast, and they built and delivered our shed 3 weeks ahead of schedule. Really good quality at a great price.

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    Jimmy L.

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    4 years ago

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    Johnson's Gardens - Flowers I received

    Johnson's Gardens

    (21 reviews)

    $$

    Great selection, great service. Suffolk is lucky to have such a garden store in the area. Not…read moreonly are the selection of plants plentiful, but inside you could find a gift for yourself or anyone that would like a gift from a super unique garden store. Don't miss this one.

    I ordered the Premium "This Magic Moment" Sympathy Bouquet online for my best friend who had just…read morelost her brother. The online picture showed an arrangement of all roses, which is precisely what I paid $95 plus a $20 delivery fee for. When my friend received the bouquet and sent me a photo, it looked nothing like what I had ordered. The arrangement included daisies instead of being composed entirely of roses. When I called the store to address this, Tim, the owner, immediately became defensive. Instead of listening to my concern, he dismissed it, insisting there were 12 roses in the arrangement and telling me to have the recipient count them. I explained again that what I ordered was an all-rose bouquet, not a mixed one. His response was to cite the small disclaimer on the website about substitutions. While I understand substitutions may occur, it is not acceptable to charge a premium price for a whole rose arrangement and then substitute with daisies. What I found most troubling, however, was Tim's attitude. Rather than taking responsibility or even offering to make it right, he repeatedly defended himself, referenced his 88 years in business, and ultimately told me not to use his shop again. For an owner to respond that way to customer feedback, especially in such a sensitive situation, is unprofessional and deeply disappointing. I will never use this florist again, and I strongly caution others: unless you are willing to pay a premium price for roses and end up with daisies, take your business elsewhere. The flowers were not what I ordered, and the dismissive, argumentative customer service from Tim, the owner, was even worse.

    Stateline Builders - Suffolk - shedsandoutdoorstorage - Updated May 2026

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