Pete and Keaton should be ASHAMED of themselves! NO INTEGRITY!!!! We flew here after much back and…read moreforth and FaceTiming to purchase an RV from out of state. We explained we would be going on an immediate road trip with our toddler and before we bought our tickets out here, even said would you be comfortable with your family in this? We were reassured everything was working and dialed in. That was NOT the case!!!! We discovered things that were not divulged : leveling jacks not working, awning broken, the couch literally fell over when I attempted to recline it holding my son! INCREDIBLY DISAPPOINTED!!!! If those are the things I noticed, what else is wrong?! All you have is your word AND they are NOT TO BE TRUSTED!!!! When asked for any reimbursement we were told sales are slow... wonder why?! You'd think if sales were slow they'd be sure their inventory was ready to go as promised!

Great find, took great care of our RV while installing Starlink. Took care of a few extra necessary…read moreissues while there. Great service, great prices, thanks Pete ~ definitely going to spread the word

Matt and his team made for an excellent buying experience. They had the trailer ready when I…read morearrived for a thorough walk through. The weight distributing hitch was set up just right and the trailer pulled true. The paperwork was fast and easy. I'm very happy with my purchase!

My experience with Rowley White RV has been extremely disappointing, particularly regarding the…read moreworkmanship on my shower and the way the service manager handled my concerns. Rowley White was paid to repair and reseal the shower after a significant water leak. However, the shower began leaking again. After reviewing the caulking more closely, the workmanship appeared unacceptable. Areas had little or no caulk, there were large gaps, and it appeared that old, yellowed caulk had not been properly removed before new caulk was applied over it. See attached photos Instead of taking responsibility and professionally addressing these concerns, the service manager, Jeremy Solaro, became rude and dismissive. During a recorded conversation, he stated that he was "done with me" and was "not going to do this anymore." When I requested that the repair be handled at their Phoenix location because of the travel burden and my increasingly negative interactions with him, I was told, "It has to be done here." I was not asking for anything unreasonable. I simply wanted the work that had already been paid for to be completed correctly and the recurring leak properly investigated. Rather than focusing on resolving the workmanship issues, management appeared more concerned with defending the repair and blaming maintenance. Most concerning, after I called the dealership out regarding the poor workmanship and continued to request accountability, I was informed that I was banned from returning as a customer. A dealership should stand behind its work, treat customers respectfully, and correct legitimate workmanship concerns. Customers should not be punished or banned for questioning repairs that appear incomplete or improperly performed. Based on my experience with both the shower repair and the treatment I received from management, I cannot recommend Rowley White RV.

We stayed here for 3 nights on our way through town. We figured it had everything we needed to stay…read morefor a short time. It was a great RV park! Everyone was friendly and kind, it was clean, and it looked like there were plenty of activities going on while we were there. They had a happy hour and band playing at the pool the first night we were there, it was pretty packed with people singing, dancing, drinking and eating, looked like fun! We would totally stay there again.

Bought our first RV from them. Have to say I was extremely pleased with the way we were treated the…read morewhole way through. My wife and I never felt pressured, and they even told us several times they don't want to sell us something we don't want. They have a really good multi-step process that allows you plenty of time to inspect, and they will fix ANY little nit pick thing you can come up with. Not only did they fix our list, but went above and beyond when they found a couple of other things that we missed. I WILL buy from them again someday. 5-star experience all the way.

Highly recommend! Excellent diagnostic skills with my electrical problems . Professional and…read moreextremely helpful, the family went out of their way to get me fixed up and on the road. They even stayed overtime!! Robert did a fabulous job.

Nice shop, great selection of accessories and major components for both the inside and outside of…read morean RV. Had our needed part in stock! very friendly staff. Thanks for being there for us!

We went to Camping Nation to look at an RV. In the beginning, the experience was great. Our…read moresalesman was friendly, responsive, and helpful. He told us he could get us a low down payment, include backup cameras, and apply a diamond coating to the RV if we purchased that day. We were also told: All cosmetic issues would be fixed There were no leaks or water damage The failed exterior seals would be redone Mechanical issues would be addressed The roof would be fully resealed Based on those assurances, we signed paperwork that day. From that point forward, it had been downhill. A week later, we went to pick up the RV. It looked like nothing had been done other than a poor wash job. The promised repairs were untouched. We brought up the issues again, so they kept it a few more days. We returned again. A couple minor cosmetic items were addressed, but the roof was still not done. We called and arranged to bring it back specifically for the roof. They kept it several more days. One important detail: the faucet was leaking from the very beginning, but we didn't realize it at pickup because water was never hooked up during the walkthrough. Once we got the RV home and connected water ourselves, the issue became obvious. A bigger issue showed up immediately after that. The very first night we had the RV at home, we woke up the next morning to find the entire underbelly flooded with a massive amount of water -- easily hundreds of gallons. We were explicitly told there were no leaks or water damage. Later, we were called to sign title paperwork that should have been sent two weeks prior. While there, we inspected the roof ourselves. One small area around a ladder post and one spot near the front had sealant. The rest of the cracked and failing seals were untouched. The maintenance technician told us they had used a full tube of Dicor and had to go to the store to get more. He specifically said he would go pick it up on his lunch break because they didn't have any in stock. In reality, it appears only one tube was ever used. The roof clearly was not resealed. We were then called and told the RV was ready. Nothing additional had been done. We live over 100 miles one way from this dealership and made multiple trips. Every time we were told it was fixed. Every time we checked it ourselves and found it was not. We sent detailed close-up photos of the cracked roof seals. At first, a salesman insisted there was nothing wrong with the roof. After seeing the photos, he quickly changed his stance and began apologizing. The next day, the maintenance technician called and again tried to argue that the roof did not need repair. We were then told to bring it back again and that the owner would personally reseal the roof. We have given at least four opportunities for this to be corrected. We were also told that if we brought it back again, they would reimburse us for gas. Once we explained we are now over 450 miles away, that offer was immediately withdrawn and the conversation shifted to "let me send you your warranty information." At that point, we decided to handle the roof ourselves because we no longer trust their work. It took approximately 15 tubes of Dicor to properly seal the roof. That alone shows how inaccurate it was when their maintenance staff made it seem like one or two tubes meant the job was complete. Even after all of this: Exterior seals were still failing Multiple promised repairs were incomplete The awning still catches on itself The built-in vacuum system does not work Now our options became: Continue hauling the RV hundreds of miles back and forth Or fix critical issues ourselves and/or use our warranty because they failed to complete the work after multiple attempts We were repeatedly told repairs were completed when they were not. That is the biggest issue here. The sales process was smooth and professional. The maintenance follow-through has been inconsistent, incomplete, and unreliable. Buyers should physically inspect the roof, seals, plumbing, appliances, and all systems themselves before leaving the lot, and ensure water is hooked up and everything is actively tested. We are extremely disappointed in how this has been handled.

Sold our fifth wheel. Very easy to deal with. Nice salesmen made it a pleasant experience.read more

We had already figured out which camper we wanted and Tom's had one in stock here in Mesa and…read moreanother in their Prescott location so we stopped in to check it out. We worked with John R in sales and found him to be very good at communicating with us as well as negotiating a fair price to match the price of an out of state dealer. We knew we wanted to stay close to home because something is certain to go wrong and we know that you get priority service if you need repairs when you buy local. We scheduled a pick up date and they had the trailer ready, and even helped us choose and set up our new hitch and gave us some advice on towing. Gabe and his guys in service have also been great. We have had to take it in twice and they got us in and back out quickly. The only reason for the 4 star rating is that the floor was impossibly dirty when we picked it up. I have mopped it at least 20 times at the time of this writing and we may finally have it all clean. (The trailer was on the back lot and no doubt had a lot of dirty and greasy shoes walking in an out while it was out for sale).

They reinstalled the Leer tri fold flip top on my truck. Job well done at a fair priceread more

I was on a trip to Vancouver Island and noticed that my batteries were not charging. I had it…read morechecked by a national RV organization. They diagnosed the problem as a failed converter but didn't have the replacement. Upon return to the valley, I contacted the local national RV dealer that wanted me to go through the cost of rediagnosing the converter problem. I looked on the internet for an authorized Tiffin dealer and found EV RV Specialist. I spoke with Josh, explained the issue with the converter. He got be a quick appointment, provided an appropriate time frame and kept me posted on the repair. I found the entire experience, timely, economical, professional and friendly. Bruce B. Fountain Hills, AZ

We scheduled an appt to have our RV looked at because it needs brakes and possible tune up. We…read morescheduled to appt and took it in early in the morning. We were told it won't be long to check it out and they would call and give us an estimate within a few hours and continue to process if we approved of the estimate. It was a very normal interaction. However, hours went by and we heard nothing. Around noon we called and were told the mechanic was on his lunch break and should be hearing back soon. We should up at 445 pm to pick up out RV because it is our home. They couldn't find our information and finally told us they don't even know if it was looked at yet. We were told someone would call us the next day with more information and we never got the a call. It was a bizarre experience and I still can't wrap my head around their idea of service their idea of customer service.

They have very fair pricing and excellent customer sales, service / management. I'd highly…read more recommend them , but like anything you're buying with a hefty price tag, due diligence is always recommended. Thanks, RV aZ Corral

It's hard to find businesses this honest. It's difficult to make a purchase this big. They made it…read moreso that I have 0 remorse and am so thankful. You guys are the best! You definitely went above and beyond