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Starting Today

3.7 (3 reviews)
Open 12:00 pm - 10:00 PM

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2 years ago

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Shantell M.

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2 years ago

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4 years ago

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Treatment Centers XL

Treatment Centers XL

(2 reviews)

Southeast

They are very deceitful especially about the cost. They don't return calls and screen calls when…read morethey recognize the number. Very disorganized, no follow ups and terrible customer service. I would not recommend this place.

I was present when my insurance company (United Healthcare) was contacted by the staff at Treatment…read moreCenters XL regarding my deductible, out of pocket costs, and what would be reimbursed directly to me after the first 30 days of treatment was completed and electronically submitted. A couple of months after the initial insurance bill was submitted, I began getting checks directly from United Healthcare, but they were nowhere near amount that the insurance agent had previously quoted. After about a week of both Mia and Agnes spending hours and hours on the phone and corresponding through emails fighting tooth and nail to get what was initially promised to me for reimbursement, I eventually was reimbursed approximately 80% of what I initially paid Treatment Centers XL. I will admit that I actually took some initiative and was in contact with the insurance company myself on several occasions. Perhaps some people don't realize that insurance companies will try anything they can to not pay what is promised unless you keep on them. Which I'm sure Treatment Centers XL is still doing. After nearly 10 months of sobriety that I attribute to this program greatly, I am further realizing that I have to take at least some responsibility for my own life. If that means a 2 minute call to my insurance company every few days until it is resolved, so be it. I have found that they respond to the policy holder much more immediately than a third party. As far as the IV treatments are concerned, all I know is that they have done wonders for me and everyone I met there during my treaty and have kept in contact with over the past 10 months.

Starting Today - c_and_mh - Updated May 2026

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