They are very deceitful especially about the cost. They don't return calls and screen calls when…read morethey recognize the number. Very disorganized, no follow ups and terrible customer service. I would not recommend this place.

I was present when my insurance company (United Healthcare) was contacted by the staff at Treatment…read moreCenters XL regarding my deductible, out of pocket costs, and what would be reimbursed directly to me after the first 30 days of treatment was completed and electronically submitted. A couple of months after the initial insurance bill was submitted, I began getting checks directly from United Healthcare, but they were nowhere near amount that the insurance agent had previously quoted. After about a week of both Mia and Agnes spending hours and hours on the phone and corresponding through emails fighting tooth and nail to get what was initially promised to me for reimbursement, I eventually was reimbursed approximately 80% of what I initially paid Treatment Centers XL. I will admit that I actually took some initiative and was in contact with the insurance company myself on several occasions. Perhaps some people don't realize that insurance companies will try anything they can to not pay what is promised unless you keep on them. Which I'm sure Treatment Centers XL is still doing. After nearly 10 months of sobriety that I attribute to this program greatly, I am further realizing that I have to take at least some responsibility for my own life. If that means a 2 minute call to my insurance company every few days until it is resolved, so be it. I have found that they respond to the policy holder much more immediately than a third party. As far as the IV treatments are concerned, all I know is that they have done wonders for me and everyone I met there during my treaty and have kept in contact with over the past 10 months.

This company is over selling their package for teen driving classes. DO NOT WASTE YOUR MONEY. It…read moreis nearly impossible to book a driving class. If you don't login the only day in the month they open at the dot, you will never find a date available. We were open to ALL locations and still it was impossible. Plus their online site to book never works. They are clearly over selling and can not keep up with demand. Go somewhere else.

I was failed at my driver's test by someone that clearly doesn't have up dated rules from Colorado…read more I went over the things he claimed to fail me on and Thomas is wrong. So many bad reviews about this place...are they only staying open to extort money from people? Thomas is a bad egg from the go! I plan on taking my complaint further since I have proof to substantiate my claim.

Terrible experience. There is no availability for lessons or driving tests. They charge in advance…read morebut then unable to deliver. Scheduling is only available for a limited time in advance. We had to call and talk to a manager a couple of times and ask for our money back and only then we got scheduled. I don't know how they are still in business, stay away but if you decide to use them, don't pay in advance.

If I could give a negative review of less than one star I would. The way that Jamie spoke to my…read moredaughter when I was not present is very unacceptable and not appropriate. I understand during Covid emotions are high and stress levels or even higher, but you negatively speak to someone trying to take a driving test and to speak negatively about their mother when they are not around is very much unacceptable. They are only there to sell more classes.

Our family had a great experience with TopCops. Their instructors are all Colorado police officers,…read moreso the education and training are excellent! And they're all great role models, and you can tell they genuinely care for their students and community. I don't understand why some of the reviews on here complain about customer service and communication. We always got emails from them confirming the next steps, appointments, and class instructions. When you sign up, make sure you add your email address along with your child's.

We chose Top Cop specifically because we respect law enforcement and felt that having current or…read moreformer law enforcement officers teaching our daughter would make us feel more comfortable. Unfortunately, our experience has been disappointing. The first time we arrived for my daughter's scheduled drive, we approached the car and the employee literally put his finger up, signaling for us not to come over. We stood there waiting until he eventually approached us, and he was not particularly friendly or welcoming. My daughter looked nervous getting into a car with a complete stranger, and as her mother, I was uncomfortable too. The fact that he was associated with law enforcement was honestly what made me feel comfortable enough to let her go. To be fair, when I picked her up, she told me he was very nice to her during the drive, which I appreciated. Then today, we arrived for her test and had almost the exact same type of interaction with another employee. We pulled up next to the Top Cop vehicle, and he continued looking at whatever he was working on inside his car without even acknowledging us. This really bothers me. You are asking parents to pay hundreds of dollars and then hand our teenage children over to strangers who will be alone with them in a vehicle. Is it really too much to expect your employees to smile, introduce themselves, acknowledge the parent, and make the teenager feel welcome and safe? These kids are already nervous! But what frustrates me the MOST is the money. We were led to believe that we HAD to spend approximately $700 because these services were legally required for our daughter to get her driver's license. Then this past week, one of her friends from school, who is the SAME AGE, was able to get a driver's license without their family spending anything close to what we were told we needed to spend. So what exactly did we HAVE to purchase, and what was optional? Because if there were other legal ways for our daughter to meet Colorado's licensing requirements without spending approximately $700, that should have been made crystal clear before we paid. $700 is a lot of money. How is a single parent or a family living paycheck to paycheck supposed to afford this? If all of these services weren't actually legally required, families deserve to know that BEFORE they spend hundreds of dollars. At this point, I genuinely feel misled, and I would like Top Cop to explain exactly which portions of what we purchased were legally required and which were optional. Depending on that answer, I also believe a refund should be discussed. We chose this company because the Top Cop name and law enforcement connection gave us a sense of trust. Unfortunately, the customer service and lack of clarity surrounding what we actually needed to purchase have seriously damaged that trust.

Just took my driving test today…read more Everyone that wrote poorly about the Asian elder driving teacher really LIED. That place is not a scam, you CAN actually understand him well enough when given instruction. Y'all had me thinking of taking the test somewhere else honestly, glad I took the chance. The fact that they have to place a paper in their reception desk to talk about these "SCAM allegations" is crazy to me. They fallow the law in order to make sure people who fallow the law get a license. If you can't fallow the law than that's your fault, don't blame them. BE BETTER

The two ladies at the front desk are extremely rude and have a horrible attitude towards their…read morecustomers, I was kept waiting for over an hour and a half and they let other people go ahead of me even though I had already paid before them , The lady I was assigned to have during my test was rude and gave driving instructions literally at the last second with no time to properly change lanes or make turns safely, as well as a foul odor which was either from the car or the proctor. I DO NOT RECOMMEND THIS PLACE YOU ARE WASTING YOUR MONEY HERE