Jeff really knows his stuff and his tips and tricks work really well. Highly recommend!read more

He's likely quite skilled but very costly. I would look around--$200 for 75 minutes seems…read moreexcessive. Maybe he has a magic wand.

Awesome people! Patient and knowledgeable. Respond to emails quickly…read more The training has made a huge difference with both my dogs. My new rescue went from anxiety ridden, scared of everything dog, to a confident girl. I was hesitant of using the collar at first, but it's not painful to the dogs, and they respond so well to it. Easy scheduling website with several different locations to train. You can go at your own pace. Would highly recommend them to friends and family!

We adopted Cooper from the SPCA last June. He is a lab mix; sixty-five pounds. He is a sweet boy,…read morebut needed to learn some manners. Four lessons later and Cooper is doing great. He listens! He comes when called, sits, places, and we are still working on heel and down (because his human needs to be more confident - not because he isn't smart). Special shout out to Diana, who was extremely kind and patient with me. I needed more training than Cooper. ;) Diana is extremely knowledgeable, experienced, caring, and all around just great to work with! Highly recommend Off Leash K9 Training and now we are looking into So Fetch for future adventures! You will not be disappointed if you take your dog to Off Leash K9 Training for training. You and your dog will both benefit and your bond will be enhanced!

Love. They teach you how to train your dogs. Very personalized. Help me train my current service…read moreanimal

I recently enrolled my 14 week old puppy into Jackie's Basic and Beyond class. This review will be…read morelengthy but if you're looking to skim, the cliff notes are that Jackie harmed my dog giving her a correction in which she yelped in pain, and is now refusing to refund my money for a 6 week program I won't be utilizing for obvious reasons. I warn anyone looking for a safe class utilizing positive reinforcement against doing the same. I will start by saying multiple red flags happened and I genuinely should have just left, but didn't have time to process and my biggest regret is staying when I had a bad feeling. Before class, all materials by Jackie's state they do not allow on leash meetings between dogs. I arrived early assuming there was some protocol for waiting for class and making payments that allowed the dogs to safely enter without interacting (based on their own statements and previous training experiences, as this is the fourth dog I've owned in my adult life). To my surprise, as multiple other dogs entered, no trainers or employees made any effort to distance us to prevent on leash interactions. I ended up picking Sadie up to insure this didn't happen. To the other owners credit, all seemed to know enough to make attempts to separate their dogs to the best of their ability. But this tiny room was holding three adult sized dogs, two puppies, and all of their owners with trainers filtering in and out to get payment with no system to distance them or safely have them enter training? (Response to this concern from owner is their lobby is under renovation as if there is no other system that could have been worked out, staggered entrances, waiting in cars or parking lots, lol) Fast forward to being in the actual training, my 14 week old lab was identified as an "alligator" meaning she takes treats hard/bites hard. I don't dispute that at all, it's something we've been working on. (When I mentioned we were working on it, Jackie laughed at me saying that was like her working with her child on not playing paintball in the house???? I don't know what that means but she asked nothing of my background of going to training or what I was doing to work on this). She approached my puppy and asked if she could show me how to correct it, I said yes. (That's literally why I'm in this class, why would I say no). Imagine my surprise when she grabs my dogs head and pushed her back by her loose skin until my 14 week old puppy literally yelps in pain. I was shocked and confused, and went through the rest of the class to their credit, with no other incidents related to my dog. I will say that they brought in an adult dog who had graduated from all of their programs, and had him demonstrate some tricks. When he went to be placed on a table, and chose the wrong one (there were two tables) his owner gave him a "no" command and went towards him, and the dog flinched. That coupled with what I had just seen with my dog told me as full a story as I needed. After discussing with my partner, I reached out to the business and told them based on this incident, this training didn't align with what I wanted for my puppy. I offered to pay a pro rated amount for the class I did attend, and asked for a refund for the rest, and to part ways. In the first email response from this company about my concerns (you can view them in my google review as I attached screen shots) while yes my dog did yelp in pain, it was quieter than her bark?? This seems to be Jackie's personal measurement of dog pain based on decibels. That's the only thing I can discern. They offered for me to transfer to another trainer- the entire business is called Jackie's training?? And I was with Jackie?? In the second email they state that after reviewing the same video as the first email, magically, there is no yelping!!! What a relief that is, as in the first email, we got into what pitch level the yelping is. Amazing to see it never happened! Jackie firmly believes she had the right to hurt your dog and charge you for the pleasure.

To Whom It May Concern,…read more I am submitting this formal complaint regarding my experience with Dogtopia's handling of my adopted dog during multiple visits and boarding stays. Across these interactions, I observed repeated communication inconsistencies, a lack of transparency regarding incidents, and increasingly unprofessional conduct toward my pet. Records show staff provided conflicting explanations about my dog's behavior and condition. At times, I was told my dog was "great overnight," while at other times staff described him as "grumpy," "snappy," "overstimulated," or involved in behavioral incidents. There were also discrepancies regarding the cause of my dog's limp and paw injury. These inconsistencies created confusion and concern regarding the accuracy of incident reporting, staff supervision, and the overall handling of my pet. Communications frequently came across as defensive and dismissive of my concerns rather than providing clear, professional, and collaborative updates. I am concerned my dog was unfairly labeled as aggressive while staff simultaneously acknowledged he was placed in overstimulating and crowded environments without access to calmer accommodations. This raises concerns that environmental management and supervision may have contributed to the reported incidents. Additionally, some staff communications became excessive and distressing, feeling accusatory and intimidating rather than compassionate or solution-oriented. As the owner of an adopted pet, I expected consistent, professional care and respectful communication. I respectfully request the following actions: Conduct a formal review of how my pet was managed while in Dogtopia's care. Review staff communication practices and incident reporting procedures for consistency and accuracy. Provide clarification regarding the conflicting explanations concerning my dog's injury and behavior. Ensure fair and professional treatment for all customers and adopted pets, free from bias, intimidation, or unnecessary escalation. Take appropriate corrective actions to improve transparency, accountability, and customer relations moving forward. This complaint is supported by documented text communications from Dogtopia staff describing the incidents, behavioral assessments, injury explanations, and subsequent interactions. I appreciate your time and attention to this matter and request that this complaint be formally documented and reviewed. Sincerely, [Redacted] Supporting Notes From Communications * Staff initially stated there were "no issues," then later reported aggression and overstimulation concerns. * Conflicting explanations were provided regarding the source of my dog's limp and paw injury. * Staff acknowledged the playroom was unusually busy and that calmer rooms were unavailable on certain days. * Repeated behavioral accusations were made while also acknowledging environmental overstimulation and lack of separation options.

We've been taking our 6 year old doodle to this location since he was a pup: weekly for socializing…read moreand boarding as needed. I can't say enough about the staff and management (not going to name names for fear of missing someone!). They are responsive, caring, proactive when the see something different, clean ...

We are so glad we called! Frank did amazing with our two year old dog. He taught us how to work…read morewith him and get him to be the best dog. We just finished our four sessions and already notice a big change. We will continue to use the information and tools he gave us. It takes time but so worth it in the end! I highly recommend them!

Working with Frank was, without a doubt, the best money we've ever spent on our golden retriever…read more We noticed clear improvements in her behavior during and after our four weeks obedience training sessions, and Frank was very patient with both our dog and us. He's very friendly, skilled with dogs, and made it all look easy! But most importantly to us, our dog absolutely loved him, and we have never seen her as happy and proud as when she would receive praise from Frank. Well worth the money, especially for at-home training, and the private lessons provide a lot of personalization we wouldn't have gotten with group training! 10/10 would recommend.

Angel is wonderful! We hired her for help with our recently rescued dog who was having several…read morebehaviors including bite inhibition. As two new dog owners, we learned so much about how to interact with our pup in order to avoid his triggers and reward good behaviors. No bites since we started working with her! Angel helped us with muzzle training so we could safely bring our little one to the vet and he would actually be able to receive an exam. He actually gets excited when he sees the muzzle because of Angel's expertise in training! It was clear Angel truly cared about our family and went above and beyond in taking time to make sure we had the tools we needed. We couldn't have asked for a better experience and highly recommend Angel to any families who need support.

We hired Angel for behavior training of our dog, a 2 year old rescue that we adopted in March 2020…read more Soon after we adopted him, we realized that he had severe separation anxiety, dog reactivity and people reactivity. We were concerned about how best to care for our pup, especially as first-time dog owners. We can't say enough positive things about Angel. To begin with, she listened to each of our concerns (we had many) before we even hired her and shared her thoughts on how she would tackle the training. We were impressed that she truly took the time to listen and understand our questions, and we decided to hire her. Our first training session was over video chat due to the pandemic. We went over the allotted time because Angel was so thorough in discussing the training plan with us. We learned a lot about how to care for our dog in general (e.g. body language, assessing comfort level, when to seek support from vet for behavioral issues). The main takeaway from this training session were detailed, step-by-step methods for addressing several of our dog's behaviors. Angel's main focus was getting to the root of the behaviors, our dog's emotions, and making sure that he was confident and comfortable. All of the training was based on positive reinforcement. The second part of our training session was an outdoor in-person meeting (socially distant, masked) at a park with the purpose of learning how to desensitize our dog around other dogs. Unfortunately, when we arrived Angel realized that our dog's baseline anxiety level was still too high to successfully begin the desensitization training. We still completed that hour meeting to practice other training, and Angel offered to meet us for a second in-person meeting, free of charge, in a few weeks to try desensitization training again. The techniques that Angel has taught us have led to noticeable positive changes in our dog. We are continuing to utilize what she taught us and, overall, feel that we are better equipped to be good dog owners.

Staff were extremely communicative each day with photo updates taking into consideration I was…read morenervous boarding my dog for the first time. I also had my dog groomed towards the end of her stay, which turned out adorable. Upon picking my dog up, and returning home, she was barely able to keep her eyes open in the car! I can only assume her playtime and the attention she was given was enough to keep her calm and happy. I appreciated that there were three separate areas, one for big dogs, one for medium dogs, and a quiet area for small dogs. They also returned leftover food. Very affordable - would definitely go back! My pup acted completely normal after pick up which was reassuring that she was comfortable.

I just moved to the area and didn't know anything around here. I brought my 1 year old doodle and…read more I have to say she LOVES Angelica! When we first walked in she's was very anxious with the barking and she only likes small dogs so they let her go with the small dogs until it was time for her grooming. Well when she was done with her grooming she didn't want to leave Angelica so she let Mia stay with her until it was time to pick her up instead of playing. She did come home with kennel cough the first time but never had an issue since.

We sent our pit bull, Ollie, there and we are happy to report that he is now the best boy. We…read morerescued him from the shelter in 2018 and we quickly saw that we had some work to do. He pulled on the leash, barked at the door, and had bouts of aggression when he didn't get his way. I felt uneasy having guests over because I felt like I had no control over my dog. Basically, my dog owned me.. not vis versa. He did ~2 weeks of the board and train program at SMS Raleigh and even though we were nervous to send him away (it felt like forever!), we loved getting bi-weekly updates from his trainer and seeing his progress. Training Ollie will always be a work in progress but the biggest different we have seen is that HE LISTENS! Hallelujah. My friends come over and say they see a huge difference in him - he's calm, sweet, and charming. He is still a dog.. he does bark at the mailman, and sometimes pulls on the leash, but if we correct him, he is happy to obey. I also love the fact that we have free access to the group classes 2x a week and have the opportunity to continue training him. Overall, we are very happy with his progress and we are dedicated to continue training him with the SMS methods.

The training is nothing short of amazing. You and your dog will be happy with the results…read more No one was more apprehensive about going to an e-collar for my dog's training than I. Colby the owner explained it best to me when he said "It's not about punishment, it's about attention and boundaries. Dogs want to please their owners, so once you have their attention their instinct takes over and training becomes easier. The strides and response to this training are remarkable. So pleased with the results so far. I am happy and more importantly my dog is happy. We have only had 3 private whole day training sessions, and tonight we will attend our first group training. Looking forward to this as it can only help build on the foundation established in the private 3 lessons. The training is not inexpensive, however it cheaper than replacing carpet not to mention several pairs of shoes, baseboards ETC. I recommend sitting down with Colby or any of the other trainers and let them explain why this works. You won't have any regrets. Rick W

We enrolled our dog, Winnie, in the Day Training program to help build her confidence. We brought…read moreher home at 8 weeks old and quickly realized she was a very shy puppy who became nervous whenever she encountered something new. I did my best to work with her on my own, but when I found this program, I was excited for the opportunity to get additional support. One of my favorite parts of the experience was receiving the weekly videos and report cards. Katrin took the time to explain Winnie's body language and behaviors in a way that helped me better understand what Winnie was feeling and what signs to watch for myself. I learned so much throughout the process. The progress Winnie made was amazing. On her trial day, she was so nervous that she wouldn't take treats or engage in the larger training room. By her final day, she was confidently running around, playing, and showing her silly personality in the largest room at the facility. We are incredibly proud of how far she has come and excited to continue helping her build on that success. I also want to give a special shoutout to our trainer, Katrin. She was incredibly patient with Winnie and always encouraging throughout the entire journey. I would highly recommend this program to anyone whose dog could benefit from a little confidence building.

My little pittie mix and I had such a fun time taking classes here! We recently completed the…read more7-week foundations course with Logan. I was pleasantly surprised at how much we learned in the course. I'll admit I was a little disappointed at first since the class is a lot of lecturing, however, I see why it is set up the way it is. Even with a high energy dog, the breaks between exercises were needed. I did not realize how mentally exhausting the training can be for the dogs and owners. Apollo loved the classes, but was definitely ready for a nap when we got into the car. The first class and I think the fifth(?) are primarily lecture. The instructor informs the class of this in advance so you can plan accordingly. Due to the nature of the first class, dogs are optional. After each class they send a detailed review of the class along with homework exercises. Each week has a topic and the classes are organized well. Overall, we enjoyed this class and recommend their classes to others!

After trying several local groomers, this place has become our favorite. Our West Highland Terrier…read morehas a very strong personality and makes it very clear where he DOESN'T want to go. This is the first groomer that he doesn't put up a fight when we try to walk him through the door. He loves his groomer, Kia! She does a great job! It usually takes 2 hrs for a grooming. I get a text message when he's ready for pickup.

This was our first grooming for our mini bernedoodle Murphy and I just wanted to thank the staff…read moreand especially Katie P. For her exceptional job on our puppy!!! Our pup got the Mini Groom and she took such care in the haircut, especially her face, toes and back end. I would highly recommend this place!! Thank you again :)