I was extremely satisfied with this service. My pets were taken care of and they went above and…read morebeyond. I will definitely use them again.

I have been using Peak City Puppy for weekday dog walking since I moved to Apex over a year ago…read more Christine S. is just amazing, and there have only been a handful of occasions that she has not been able to do a visit. When she does need to be off, she gives plenty of notice, and goes out of her way to set up an alternate walker, and even has that person shadow her for a day. Cooper LOVES her! Lesley, the owner of Peak City Puppy, runs an awesome business with amazing, loving and caring people.

Cute facility, people are very friendly. My dog is a German shepherd rescue. She had some fear…read moreaggression with new people. They took special care to make her comfortable and to be less afraid of being without me. She enjoys camp a lot now as she loves to play with other dogs. I highly recommend Camp Canine.

We have been with Camp Canine since we moved to Cary 5 years ago. Our dog is a tempermental 12 year…read moreold rescue but the folks at Camp Canine take him and know him and he wags his tail off when he gets there. For a dog with huge seperation anxiety, this is a God send. We do boarding and day care. They have been very understanding during a family illness when our schedules were erratic and we needed last minute coverage etc. The dogs all sleep in their own little rooms versus crates. You can bring your dog's bed so it feels like home. The folks who work there are truly dog people.

I highly recommend the Town and Country Animal Care Center for your Doggie Daycare or Boarding…read moreneeds when you're out of town. Everyone is knowledgeable about caring for your dog and they go above and beyond to make sure your dog feels comfortable and has fun playing in a safe environment. Our dog Winston loves going to Doggie Daycare, he stands at our front door waiting to go on his regular daycare days, we do not know how he knows what day of the week it is

Beware. If you're looking for compassionate and professional grooming services for your pet, you…read moremay want to consider another groomer. I brought my 9 month old Bernedoodle last week for a grooming (which includes a wash, cut and nail trim) and was left with a completely buzzed dog. I never asked for any dog to be shaved down to the skin. I asked for my dog's matted hair to be cut and the rest of her fur to be trimmed. If that wasn't something that would be possible, a phone call from the groomer would have been appropriate to ask for permission or options for the grooming. Instead, I was left in shock and disbelief when I picked up my dog. I couldn't even recognize her. See photos. I spoke with both the groomer, Cameron, and the manager, Jenny, and was met with resistance. Not only did they not express any remorse for the services provided, they were both adamant that I agreed to have my dog buzzed because of the matted hair. To "remedy" the situation, they authorized a refund of 50% as I was unhappy with the grooming service but my puppy still had a wash and nail trim. I was baffled by the utter lack of compassion for the horrible customer experience they have provided and wish no one else will ever endure what I went through. Also, I did ask for information from the manager on the owner of Town and Country and was told it was her mother. Therefore there was no other option but to write this review.

Easy booking and check in process. Facility is clean and tidy. The staff is super friendly and most…read moreimportantly my spirited frenchie had a great (safe) time! Definitely recommend!

the most fun and great care for dogs! It's a win win for the pet and owner! we love K9 and have had…read moresuch great experiences there!

Do not go here!! I can't say I have ever had a bad experience at a vet until the last 3 times we've…read moretried Grace Park - we just moved to the area and were looking for a new vet. It's common when you go to a vet that you have to spend more than you were anticipating, but Grace Park coyly takes this to the next level. We saw the good reviews here, which is why we chose it, and both times we went, we had issues with: 1) being quoted much less than the actual visits were, 2) extremely rude front desk and management, 3) not kid friendly - was treated disrespectfully for having my baby with me, and even had a pest control rep spraying pesticide right in front of my baby inside, and 4) excessive wait times (40 mins once until we saw vet, almost 30 mins the next time, and another almost 30 mins the last time): Here's a little more about our three experiences: - I brought our dog and while the vet was very kind, I felt pressured to add in vaccines and treatments that I have never had at previous vets, and waited almost 40 mins to even see the vet. I let them know I was breastfeeding her mom who needed to get home to my baby and they showed no empathy despite running late. The vet was the only one who acknowledged running behind. - When we got home from our first visit, I found a lump on our dog tail. I didn't feel that the overall exam was very thorough. When our cat was sedated, they didn't trim her nails or brush her like previous vets always did voluntarily. - Our next visit, we were told it could just be a vet tech appointment, based on it being vaccines, but when we arrived, they charged us $129 each for each of our pets. During the exams, they said our cat needed a tooth removed. They quoted us over $1000 for the removal, and when I called them before scheduling the tooth removal to walk through the bill, there were quite a few things on the tooth removal quote that seemed extraneous, so I had them take them all out. My husband dropped off the cat for the procedure, and they told him the vet needed to speak to him, so he waited almost 30 minutes despite this supposedly being a quick drop off, and when the vet finally came out, they said that they would need to give our cat fluids (never had a vet do this, she hadn't drank in just 8 hours) and also potentially do some radiographs, which might be added back into the quote. We were never told that the IVs would cost $150 extra and we asked to be called about the radiographs. We were never called and when I showed up to pick up our cat, the bill was almost $300 more than the $500-$600 we were anticipating. Alex, part of the administration there, came out, and after reviewing the situation and listening to me, he apologized and took the two fees off the bill. He also said the manager Diane would follow up to see if there's anything else she could do, but he had done everything he could do under his authority. This whole process again took almost 30 minutes. Diane called me a few days later and was extremely rude. I had my kid in the car with me and I could hear her huffing every time my kid interrupted. She was extremely cold and just blatantly said we owed another $128. She told us we needed to pay for the IVs and radiograph. Never before have I've been given a discount on a bill that was incorrect in the first place only to be called back and told actually you need to pay this amount. When I told her what had happened with Alex, she told me that simply did not happen and threatened to send me to collections! She said she had camera and video footage she would be reviewing. What an absolute waste of time for both of us - granted this is over $100! I would strongly not recommend going here if you want to ensure you get a fair bill, not called back and told you owe more money and otherwise will be sent to collections, and if you don't have time to excessively wait to be seen. Also, if you have kids, I cannot reiterate enough how incredibly rude my experiences have been.

I've used Grace Park for about 15 years now and i absolutely love all the vets there. Both my…read morepersonal dogs and my foster dogs are seen there. We moved from Morrisville to Fuquay almost 6 years ago and i still make the drive. I have nothing but good things to say!

The groomer did a great job with our Cavapoo, Ruby! She was reasonable and very patient! Will be…read moregoing back again real soon.

I've never been to better groomers! Attentive, flexible, sweet, skilled. Just wow! My only regret…read moreis that I moved to Durham and they are far away. I may still drive there!!!

Our girls love going to Petsound both for daycare and boarding! We have nothing but good things to…read moresay: they took good care of our girls-food, meds etc when we went on a trip recently and both of our girls look and smell good upon pick up not looking distressed and depressed like our experience with boarding in MD before. It's very comforting to know that if there's medical emergency, hospital/vet is there. We are very glad that we have found this place for our girls here in Cary, not to mention it is in a very convenient location for pick up, dropoff from/to work place. Very friendly and reliable crew you can definitely count on! Thank you Petsound!

Great place! Friendly, knowledgeable, and patient staff. The attached vet is awesome as well, as…read morethey helped my puppy during his first boarding experience. I highly recommend these guys. We will definitely be repeat customers.

We first became Townies when I heard about it being a great place for my nervous girlie. WOW! The…read morestaff is so loving and patient, and they really take the time to work with your dogs. Now that I have two pups, Hounds Town is their favorite daycare and the only place they'll stay for boarding. Playgroups are smaller in size than some of the larger corporate daycares, which is nice, and they have a mix of indoor and outdoor yards--all temperature appropriate! We love that we can book a family suite for the pups to have a sleepover since they're used to staying together. To break me of my sometimes helicopter mom habits, they do not have cameras live streaming, but they do take pictures and videos and post them daily to a private Facebook group. At pickup, I always get updates on how my two goofs did, so I know they're in great hands. Now, my once nervous pup is thriving and her ears perk up when I ask if she wants to go to Hounds Town. After her first sleepover, she even kissed staff goodbye! Adding a few pictures of my happy pups because they're cute and also as a testament to how much they enjoy going :)

THE BEST! We have an eleven year old precious fur baby…read more Trust is important and we felt this upon our first meeting and conversation with the owner and family of "Hounds Town Morrisville." The facility is impeccably clean and has many amazing play areas. They work diligently to ensure that the dogs are in a play group that meets their individual needs. When we picked Charlie up after his first playgroup, they intuitively shared his personality and "picked up" on the things that would be most important for him and us. There are many "standouts" you receive with this home away from home for your furry best friend. We have always had Charlie bathed after boarding, Hounds Town Spa surpassed our expectations. His coat is beautiful and he is so proud as he excitedly prances over to us! He is so vibrant and happy when we pick him up. Mary Elliott Michael

To Whom It May Concern,…read more I am submitting this formal complaint regarding my experience with Dogtopia's handling of my adopted dog during multiple visits and boarding stays. Across these interactions, I observed repeated communication inconsistencies, a lack of transparency regarding incidents, and increasingly unprofessional conduct toward my pet. Records show staff provided conflicting explanations about my dog's behavior and condition. At times, I was told my dog was "great overnight," while at other times staff described him as "grumpy," "snappy," "overstimulated," or involved in behavioral incidents. There were also discrepancies regarding the cause of my dog's limp and paw injury. These inconsistencies created confusion and concern regarding the accuracy of incident reporting, staff supervision, and the overall handling of my pet. Communications frequently came across as defensive and dismissive of my concerns rather than providing clear, professional, and collaborative updates. I am concerned my dog was unfairly labeled as aggressive while staff simultaneously acknowledged he was placed in overstimulating and crowded environments without access to calmer accommodations. This raises concerns that environmental management and supervision may have contributed to the reported incidents. Additionally, some staff communications became excessive and distressing, feeling accusatory and intimidating rather than compassionate or solution-oriented. As the owner of an adopted pet, I expected consistent, professional care and respectful communication. I respectfully request the following actions: Conduct a formal review of how my pet was managed while in Dogtopia's care. Review staff communication practices and incident reporting procedures for consistency and accuracy. Provide clarification regarding the conflicting explanations concerning my dog's injury and behavior. Ensure fair and professional treatment for all customers and adopted pets, free from bias, intimidation, or unnecessary escalation. Take appropriate corrective actions to improve transparency, accountability, and customer relations moving forward. This complaint is supported by documented text communications from Dogtopia staff describing the incidents, behavioral assessments, injury explanations, and subsequent interactions. I appreciate your time and attention to this matter and request that this complaint be formally documented and reviewed. Sincerely, [Redacted] Supporting Notes From Communications * Staff initially stated there were "no issues," then later reported aggression and overstimulation concerns. * Conflicting explanations were provided regarding the source of my dog's limp and paw injury. * Staff acknowledged the playroom was unusually busy and that calmer rooms were unavailable on certain days. * Repeated behavioral accusations were made while also acknowledging environmental overstimulation and lack of separation options.

We've been taking our 6 year old doodle to this location since he was a pup: weekly for socializing…read moreand boarding as needed. I can't say enough about the staff and management (not going to name names for fear of missing someone!). They are responsive, caring, proactive when the see something different, clean ...

My dog LOVES Pet Palace and I cannot recommend them enough!! We had a GREAT experience in daycare…read moreand tried training sessions with trainer Jake. Jake is a patient and knowledgeable trainer, who truly connects with the animals. We had our second home transition session today, and even though my dog hasn't seen Jake in a couple of weeks, he was so excited to see Jake. I cannot recommend Jake and Pet Palace enough - this has truly been a great experience for my high-strung, loving dog.

Cannot recommend this place enough! Our pup loves coming here and will cry when we take her away!…read moreAmazing staff