I had the pleasure of working with Arlo yesterday for the first time. I've heard of her through a…read moregood friend of mine and he always told me how awesome she is, working day and night on perfecting a rig a for him. That made me think of "Jake from State Farm (Insurance)". If you've seen the commercial, you'll know that the husband is downstairs in the dark talking with Jake from State Farm on the phone at midnight or some odd hour. His wife comes downstairs and goes, "Who are you talking to?" Husband goes, "Uh, it's Jake, from State Farm". She grabs the phone and goes, "Hello, who's this?" Jake answers, "It's Jake with State Farm". Wife gives phone back to husband and goes, "She sounds hideous." LOL. Basically, that's the type of customer service you'll get. I got a new Viso II Altimeter. I told my friend that I wanted to order it first thing in the morning and Arlo texted me as soon as she got into the shop. I received such quick and amazing customer service with her super fun personality. I will go back to do business with them for sure. Thanks Skydiving Outlet!! :-) Here's the commercial: https://www.youtube.com/watch?v=47cAxRX3aDg

If I could rate TSOD 6 stars I would. I've had the pleasure of dealing with Arlo from TSOD while…read moreordering my UPT Micron Rig. As we know, UPT's lead times are very long so the wait can make you a bit antsy. All I have to say is that the level of customer service and commitment that Arlo has put forth over the past 8 months has been the most outstanding service that I have ever received in all my purchases inside and outside of the skydiving world. I want you all at TSOD to know that I really do appreciate all the effort you put forth to ensure top quality customer satisfaction in every way possible. Arlo has helped me tremendously with regards to any gear questions that I had in addition to maintaining more of a personal relationship as well. She would fill me in on status updates on the production of my rig as well as just sending out an email to say "hey how's your skydive season going?" I highly recommend going to TSOD for all of your skydiving needs since I can assure that you would receive the same level of service that I have had. All of the knowledge shared and recommendations offered have helped me grow as a skydiver and instilled trust and confidence in knowing that I was receiving top quality gear. Thank you so much for putting in the extra effort in customer satisfaction. I'll definitely be calling again soon for additional purchases!

What an amazingly run Skydive Ratings School. Most professional staff and learning environment. I…read morewould recommend Bram and his school to any skydiver looking for their ratings.

Best experience! Made me feel so comfortable for my first jump! Great team of professionalsread more

I just did my first skyjump today at Central Florida skydiving it was amazing Shawn SQ air and then…read morehe goes by SQ was just an awesome tandem partner and oh my God I totally recommend this any time to go I can't wait to go again such a great experience and don't regret any minute all the people were awesome there it is so cool so I hope you get out there to go check Central Florida skydiving out!!! F*cking Amazing!!! Can't wait to go again! "SQ" is the best!! I forgot to say thank you to Timmy the pilot and Peyton the videographer! You guys are ROCK STARs!! Thank you all so MUCH!!

I've done 2 tandems and completed the AFF ground school at Skydive City. I am now working towards…read moremy A license there. The staff is welcoming, helpful and knowledgeable. They care about your safety first. Highly recommend!

We surprised a bride to be during her bachelorette weekend with sky diving and it was great! We…read morewere originally scheduled for Sunday but they called us on Friday and told her the weather didn't look great so they accommodated us for Saturday first thing in the am. We told them we needed to be out by a certain time and they made sure we were in and out in record time. There was a whole separate indoors area for spectators which was perfect for a cold day in Florida. And once the bride to be was up in the plane and about to jump we were able to move outdoors to exactly where she would land and took some great pictures. Ben gave some good instructions on how much time it would take between when they took off to landing so we followed that and it was pretty accurate. Ben was the bride to be's instructor/co flyer and he was great! Funny, knew his stuff, clear, and cool. The ladies in the front registration area were also nice and on top of everything. The pictures they took were so good and $40 which was reasonable, the video was more expensive so we just got the pictures. We would certainly come again and this time join her in sky diving!

I went to Skydive Palatka to skydive for the first time on my birthday. I had the most amazing…read moretime!! The entire staff was very friendly, helpful, and professional. All of the instructors and videographers were awesome and fun. I was lucky enough to have Art as my instructor. He's absolutely the best! So funny and cool. He made sure I had the best, most adrenaline fueled birthday ever!! I've done a lot of industrial health and safety work and I appreciated how Art and everyone else were constantly checking and double checking equipment, altitude, and time; and worked like a well oiled team - I felt no worries. I highly recommend purchasing the video package if it's your first jump. Scotty was my videographer and he did an amazing job! Those videographers are really crazy! I received a link to my video package within hours and love the amazing video they sent. Of course I've shared it with everyone I know!! But what really surprised me was the number of high quality photos they sent as well. So worth the money! Personally, I think you'd be crazy to jump the first time and not get the video/pictures. They sent me a link for a discounted second skydive and as soon as I get my taxes filed I'm taking advantage of it! If you're thinking about skydiving for the first time, go to Skydive Palatka, they will take good care of you!!

Arrived on time, for a birthday jump, with an on-line deposit secured appointment. After being…read moreignored for an hour, I inquired to the manager regarding our tandem jump. I was rudely informed that customers are expected to "plan on waiting hours to get their turn." It appears that this is actually a first come - first served operation. I was informed that, if I didn't like it, we could go somewhere else. We did! I've been involved in Army airborne operations for over 30 years and find Skydive Palatka unsatisfactory. I was, however, able to recover my credit card deposit. NO, I would NOT recommend Skydive Palatka. CW/5 Joe T. U.S. Army (Ret)

Nice facility for skydiving they were knowable staff and family really enjoyed!! Would recommend…read morefor the brave

Simply put, the skydiving experience is AMAMZING!! There's nothing else like it, but the 1 minute…read morein the air does not make up for the 2 hours wait, extreme heat, and disorganization. I feel bad for the skydiver employees because they were super nice & on top of making you feel comfortable but the business just does not have it together. After waiting to hours, you are then super rushed to get onto the plan and you're second guessing whether you know all you need to know. You get a few simple instructions and that's it! I was okay with it but I thought there would be more. Overall, skydiving is the bomb but the waiting process and set up bites. Enjoy!

Awesome Experience! This was a bucket list item for me (69 years old) and it was awesome! Carlos…read morewas the best! Definitely get the video package. He did an incredible job and the production guys made a great video. I plan on doing this again to celebrate my 70th! this time @ 18,000 feet :)

Took my grandson there for his Christmas present. I had Carlos jumped 18,000 feet . Just wanna…read morethank Carlos for making this experience something I will never forget highly recommend them. Everyone there was awsome.

(February 2024) WOW. First experience. You can imagine how…read morescary it is leading up to the skydive. We had people in our group ranging from thrilled to extremely anxious. All of our jumpers were extremely skilled and made us feel so safe. I was paired with Carlos Silva who landed less than five minutes before coming right back up with me. Martin got me all strapped up with my gear and let me know Carlos would be taking me. It helps to know their names and feel more connected with them before strapping up. I was worried about meeting him later than my friends met their jumpers but I was lucky enough to watch him land with another jumper so I knew he was good at it! Our party was 6 total so we got the whole plane to ourselves. It was nice to see our jumpers being buddy buddy with each other bc it allowed us to talk on the plane too versus sitting in terror. The jump out is immediate. He was good at reminding me anything I needed to do and wasn't (relax, etc). If you have preferences (keep it slow, no swinging etc) you should tell them. They'll do their best to accommodate what your needs are. Pro tip: don't close your mouth while you're up there as much as you may want to, the video will look crazier lol with all the air blowing on you Thank you Carlos and Jump Florida!! Unforgettable.

This was the best experience of my life!!! The gentleman I jumped with, Martin, made me feel so…read moresafe and comfortable. He's been doing this for 17 years! What a pro. The wait time wasn't long, the jump was incredible, and the landing was perfect! Not to mention, all the pictures (and the video) came out great!! Thank you Jump Florida Skydiving!!!!!!