Carlos is an exceptional seller, combining a natural charm with an infectious sense of humor that instantly puts you at ease. His personable nature makes every interaction feel genuine, like you're chatting with a friend rather than being sold to. Carlos's ability to tailor his approach to fit the needs of his clients is impressive, making him highly adaptable in any situation. Whether he's cracking a well-timed joke or explaining complex details with clarity, he keeps the atmosphere light while still being professional. His selling prowess lies not just in his knowledge of the product, but in his ability to connect on a human level. If you're looking for a top-tier experience with a touch of fun, Carlos is your guy. Highly recommend! **5/5 Stars** read more

Carlos at Starship Snellville offers exceptional customer service that makes every visit feel personal and welcoming. He greets you with a genuine smile and engages in conversation as if you're family, remembering little details from past visits. His warm, friendly demeanor creates a comfortable environment, and he goes out of his way to ensure you have exactly what you need. Carlos' attentiveness and willingness to help set him apart, making the experience not just transactional but truly enjoyable. It's always a pleasure interacting with him, knowing you'll receive both top-notch service and a familiar connection. We will be back for the rose he suggested!! read more

Carlos gave me the best customer service I have ever experienced in my life! Funny ,Knowledge and had a joke for everything real down to earth man. Convinced my wife to get a "Glow in the dark Rose" even made it the same price as the black on we was initially going to purchase and even let us spin the wheel of you prizes so she got another free toy! This is the best sex shop experience I have ever had and think this will become my regular spot to visit on the weekend just for the vibes alone! Will be back for the twirliez ride when I'm in town next week! Come see Carlos he gone get you right everytime no problems and no bulljiving he's the truth read more

This is one of my favorite places to shop for the past year, since I discovered it. The staff is very friendly and the owner made sure to wish me a happy birthday and help me select the perfect gift for myself! Their prices are more affordable compared to a lot of places with the same products, and for a small store, they hold a lot of great-quality products! They have a great variety of adult novelty items, as well as hookahs and water pipes. I definitely recommend checking them out; whether you're looking for something specific, or wanting to just "shop-around", they have something for anyone. 5 stars out of 5 for a great place all-around! read more

Had to give Carlos a great review he was much help! Funny charismatic down to earth a real good human being and he knew exactly how to explain to my wife what she was looking for and what she needed didn't expect to spend so much money but with that kind of energy and customer service how could you not feel like any low purchase is doing Carlos a disservice! I hope everything works out for him with school and that he gets the car just have to keep praying my man thank you a lot and WE WILL BE BACK!!! Store 18 is killing the other stores when it comes to customer service quality and it's all thanks to Carlos!! A real people's person read more

Came in shy and left confident and proud of my decision. Carlos worked with me and walked me through everything I inquired about he made the encounter less awkward and even told me he was once shy hisself! It's hard to believe but he helped me decide between a few products without trying to sell more expensive products actually even talked me into getting something cheaper than I was initially going for! This store is lovely because Carlos just knows how to make you feel special and like all your worries are silly. I will definitely be back to explore more of their selection with the night manager CARLOS!! read more

This review is wel over do ! Ricardo gave me such good customer service I had to bring my home gurl back in with me and da fun was even bttr than before! He's so damn goofy n charismatic always is a pleasure the lil girl with him is fun too she's always smiling n laughing n tell me I'm pretty really lifting the spirits up they do be. Ricardo had the muziq blasting n he was djing it to hell made me n my home gurl get down in this store is fun n they have all yo lil nasty naughty needs n some good vape selections fora good price ya should check em out!!!!! -KittyMakeEmPurrr read more

What has happened to Starship???! I was scared to even go in the store a few days ago, one of the workers (white male) who was rude to me btw! was selling DRUGS outta his car right in front of the store! I haven't been in the store in months after having a horrible experience with "Jess" and her rude and irrational behavior and it seems as if starship does not care about their customers or who they hire anymore ;(! I will not be returning to this store again and if I never shop at starship again it will be too soon!! read more

So please I stopped in. Especially pleased with the service. Jess, was so knowledgeable and took extra time to show me how the products worked and make the best selection for what I'm going to be using it for. Beyond knowledgeable , and sweet, definitely will be back. Jess had a way of putting customers at ease that is not something you encounter often. 10 out of 10! Only issue is that Jess needs a raise !!! I'll definitely be back; whole new vibe in here especially with Jess! read more

The place is too small to actually think they're going to have good business?! I like the workers especially the little dancer they have there he's energetic!! But the fact that it takes so long for them to get things in (I have been waiting on the aphrodisiac chocolate for weeks now) and that I have to ask if they have other toys similar to what I'm searching for instead of all the toys being displayed at once is ridiculous. Perhaps the other stores are more well ran. read more

OMG, I can't believe they got rid of Carlos and Jordan! Those two were the literal life of this place like no seriously!!!!! Always so chill and making everyone feel welcome. Carlos is hella funny Now it's just dead vibes in here. Like, where's the energy gone? Without them, it's just not the same, ya know? I'm def gonna be hitting up the Love Shack from now on. They know how to keep it real over there. Plus they are cheaper okay and have more selections ! read more

I Had a very good experience coming into this store. I've came across almost all of the staff and their all great! I went in today and had by far the best experience. The associate by the name Elizabeth was who helped me out. For me, when someone can Completely understand me, have me feeling comfortable and was able to get everything i needed with no issues. Is what makes me come back! For me It's all about great customer service. read more

Could not get this to post last night for the life of me! But me and my wife said we were going to give a good review for Carlos and we meant it! He is so funny and charismatic and he embodies what customer service is supposed to be like he even recommended us a smoke shop down the street when they didn't have the vape that we wanted! 100/10 will definitely be back again to purchase some of the toys he recommend!!!! Wooo Carols! read more

Carlos was so full of life and down to earth and compassionate, he was very knowledgeable and kind to me and didn't judge me or make me feel uneasy which is way much more than I can say about the other stores!! Such a young gentleman and he helped me pick out a vibrant the "Apollo " it's very great for its price nice and strong but not too loud!! He knows his stuff hope you do great and get your own store young man read more

That boy Carlos is always lit always gone get you right and keep it right mans ain't never steered me wrong yet my girl love him and we come in there's on date night dormir just to talk to him and cheer up and end the day on a positive note. This review is long overdue didn't even need the discount my guy just deserves the praise! Starship employee of the month every month fasooo read more

The manager here Carlos was great man! Real informative and got me exactly what I needed. Told him I would only leave a review if the boner bears worked and boy did they work! For $23 it ain't bad and I only took 2 my girl took 2 and we had a disgusting fantastic night!! All thanks to my friend Carlos will be back for more bears save me two packs in the back bro no doubt! read more

Carlos was a pleasure he's very humor was great at explaining things, his little anecdotes are very much entraining and gives me life. He made me feel comfortable and safe love the vibes he curated the music selection was great and I absolutely love my rose and can't wait to test out these undie vibes he convinced me to buy with my husband!! Thank you Carlos!!!! read more

Yo, big shoutout to Carlos dude's got that customer service game !! Not only is he mad knowledgeable, but he keeps it hella entertaining. Dude's always crackin' jokes, knows his stuff inside out, and makes every interaction feel like you're chillin' with a homeboy. Plushis Mickey Mouse impression? Spot-on, cracks my girl up! He a real 1 fashitsureeeee! read more

Carlos was the best salesman I done ran into in a good while bro was charismatic hilarious and knew where everythang was he put me on to the boner bears and the cock ring I only came in there for papers that boy smooth frfr I like this location they cheap too ilikdet I'll come back fasho Carlos born to sale ong read more