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    Starr Douglas, MD

    3.0 (2 reviews)

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    5 months ago

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    DB Medical - Family Medicine

    DB Medical - Family Medicine

    4.0(7 reviews)
    0.7 mi

    Dr Wu is a good dr! He spent enough time with his patient and is willing to listen. I also referred…read moresome of my closed friends to him. , but for some reason they don't want to go back. I've seen him many years at his other clinic. More than 1 year ago. I changed my insurance co so l need to go to his main clinic. I saw his front desk girl named Jennifer was kinda rude and impatient on the phone talked to the patient when my first day walked into the office. So I was very careful talking to her. Last month, after seeing dr Wu, I forgot to ask him to apply an ab ultrasound, so l called the office and spoke with Jennifer on the next day. She said I need to make another appointment to see dr Wu in order to get the ultrasound. But it takes long time to see dr Wu so she said I can do phone appointment. I know they don't want to do it for free, so I made a phone appointment a week later. After the phone appointment. I explained my situation with dr Wu, he gave me an ab ultrasound so I went 2 weeks ago. When I went to the place, the nurse told me the ultrasound I have is only for the lower ab. she suggested to ask dr to write another latter for me to do upper and too. So I called the office and talked to Jennifer and told her what nurse said. Jennifer told me I need to make another appointment again! I was very frustrated and asked her please ask dr since I am one of his old patients. She said: I am not his old patient at this office! She was very cold and no mercy and not kind at all! I decided to switch my family dr to another has very good reputation next day. When I went last week, they had a full house patient in the lobby, but the front desk lady and all other employees were all very friendly and patient. I was really impressed and glad my decision to switch the dr. I feel sorry for dr Wu didn't train his front desk person to be friendly, nice and professional. I guess lot dr they are busy, they might know how to take care of their patients, but forgot their employees specifically the front desk need to take extra care to the patient too since they work as a whole team.

    Great Dr, Doctor Wu has been my PCP since 2016. Very knowledgeable Doctor and staff with a caring…read moreheart. He was extremely helpful and easy to talk to, a great listener and straight forward and helpful with talking through all the options. Dr Wu was attentive and truly cared for his patients. I trust my health with Dr Wu. Highly recommended!

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    DB Medical - Family Medicine
    DB Medical - Family Medicine
    DB Medical - Family Medicine

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    Star Health Medical - Star Health Medical Flyer

    Star Health Medical

    4.4(190 reviews)
    2.8 mi

    Dr. Chang is truly amazing. My appointments never feel rushed. He explains medications and side…read moreeffects thoroughly. We set clear health goals, and he is the only provider who has taken my migraines seriously. I am so grateful for him. My overall health is improving because he monitors everything closely. Also, being able to communicate in Mandarin made the experience even more reassuring for me. Highly recommend this clinic if you're looking for a doctor who truly cares about their patients.

    Oh, please. If there's a zero star, the NP deserve a zero star. I was calling them today like 3…read moretimes regarding my mom's lab results. They keep saying: "oh, we're busy right now, we'll calling u back." It never happens. All lies. Zero calls back. Worst one, the NP was yelled and didn't even want to listen to the complain, and hung up. Waow! What a service! Super epic. They called, inform about "something" that wasn't a clear instruction, and wanted us to check with a neuro specialist. How to communicate with the next doctor, if the instruction I received wasn't clear? If u inform something to someone, and someone communicate it to someone else, and it became unclear what do you want, cannot give response back, get the hell out pls. Do it yourself. Don't care what u want anymore. When I asked, "nicely"... their response was: oh, we're VERY busy right now, we WILL call you back. PRETT!! "Liar!" And the NP was saying: "don't u understand that we're VERY BUSY!!" "You need to listen to me!" (When she's the one NOT listening!) (After I called 3x and waited for them to call back like almost 8 hours???) Don't u think I AM NOT BUSY MA'AM? I was "too busy" waiting for your response, just to ask, what do u want from the neuro? From the kidney doctor? What the hell u want? Explain it nicely, not so complicated ma'am "busy-in-the-world." I'm sure the doctor is a nice person, but NOT the ma'am NP! She's a fucking bullshit!!! Not a profesional at all. They tend to hanging up their phone OR just blocked u into a busy line, so when u called them, NOONE (like literally noone) will pickup the phone OR listen to your voicemails. Their phone is broken, just like their heart is broken. Probably, just come to their busy office, and see how "busy" they are blocking people's phones call to make a very QUIET room. Wow!! Applause to their profesionalism. That's how they got their profesional degree. Just blocking people's phone, and do prescription till their patient's kidney is broken.

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    Star Health Medical - Physical check flyer (in Chinese)

    Physical check flyer (in Chinese)

    Star Health Medical - Physical check flyer (in English)

    Physical check flyer (in English)

    Star Health Medical - Star Health Medical Flyer

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    Star Health Medical Flyer

    Wellness Medical Clinic & Thyroid Treatment Center

    Wellness Medical Clinic & Thyroid Treatment Center

    4.4(101 reviews)
    2.2 mi

    I have been a patient of Dr. Shah's for many years. been there for me whether it's been on the…read moreweekends where I've had to make emergency calls whether it's For kidney stones and urinary any type of situation where I've been in the hospital he has always been there. For many medical emergencies, I've always been able to get in touch with him and he's very kind about everything. During he was always there and still there for me. It is so well appreciated. I'm currently seeing Shah and his wife Dr Bharati Shah, who is very kind and considerate and patient. You always feel like they are really listening to you. And that's a great attribute to both doctors.

    I saw Dr. Shah, after seeing no less than a half dozen other doctors over the years, for…read moreHypothyroidism. After COVID my thyroid gland went nuts - I experienced a lot "more" .. hair loss, insomnia, fatigue, muscle weakness and loss, extreme sensitivity to cold, numbness in a few fingers and toes, a hoarse voice, anxiety, no libido, and excessively dry skin, to name a few issues. Doctor Shah spent 1.5 hours with me on my first office visit, treated me as an individual (not an age), and listened attentively to the pain, suffering, and frustration I was going thru. He reviewed all the medical records I brought with me, and requested a panel of other lab work, along with a couple thyroid tests I never heard of before. Nine months later almost to the day, I am sleeping better, I awake each morning lighter and happier, my hair loss has stopped, I am back at the gym able to workout, and my hoarse voice is gone. Since the first visit, I have had 2 additional teledoc calls with Dr. Shah. He always ends by saying: "Don't hesitate to call me - on my cell - if you have any questions or concerns." What doctor do you know who cares about you as a "individual and not a number," gets you the results you are seeking, and provides you direct contact, anytime, via his private line..?!

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    Wellness Medical Clinic & Thyroid Treatment Center - Dr. Hitendra H Shah

    Dr. Hitendra H Shah

    Wellness Medical Clinic & Thyroid Treatment Center
    Wellness Medical Clinic & Thyroid Treatment Center

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    Starr Douglas, MD - familydr - Updated May 2026

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