Worked with both Rob and Nicole, I must say my knee is much better. The front desk ran quick and…read moreefficiently, always kept me in the loop on what's going on with my insurance. Good thing about this clinic is that I get at least 30 minutes face to face with Nicole or Rob, so I get the attention that I need. Thank you guys! Highly recommended!

TL; DR -- scam artists or highly incompetent…read more The staff here was knowledgeable but very curt to the point of rudeness, as if they wanted to be anywhere else. After a chaotic experience getting paperwork set up, I had decided I would not be returning. A few months later I received an email saying my account was going into collections because the bill kept coming back undeliverable. A big surprise to me - especially since they hadn't bothered emailing to alert me. I asked why they hadn't and they claimed they had to go to zoc doc and ask for my contact info - they didn't have it... or so they say. I asked for a copy of my Patient Intake forms I had to fill out after my first visit - there at the top, my correct address and email (!!!). I compared the address to the one on the bill - whoever had entered my info had dropped the apartment number, clearly it was their issue. This whole place feels like a scam. I highly encourage you to seek treatment elsewhere.

I can't say enough good things about Flex Physical Therapy, and I'm forever grateful to the friend…read morewho recommended them! After breaking my pelvis in several places, I started coming to Flex twice a week, and in just over a month, I've gone from relying on a walker and wheelchair to leaving both behind. That's thanks to the incredible care and guidance of their team. The doctors are truly amazing, the atmosphere is upbeat and encouraging, and the space is spotless. If you need physical therapy, do yourself a favor and go to Flex!

Not that helpful and very much mill style PT that charged my insurance company extremely high…read moreamounts for short visits of very light manual therapy. It was double of what I'm paying at other out of network places. During the treatment there was a lot of small talk to fill the air, not a lot of patient education and treatment. My PT was even shooting the sh*t with other PTs during my visits. Maybe that's what some people like about this place, the PTs are very casual. However, if you're a serious athlete or just looking for the best treatment (good exercises, stronger manual therapy, and other more modern modalities such as laser, heat, shockwave, etc.), you should consider another spot.

The office where i was treated - 333 East 100st in Manhattan Very knowledgeable, they honor…read moreappointment times, they listen and adapt the treatment for your needs - I'm a swimmer and they gave me some rehab specific to swimming along with the basic post spine surgery treatments. The staff is nice. it's a positive, professional, atmosphere.

I saw Berzisht (currently at the 134th St. location, but moving in May 2026 to E. 100th Street) for…read moreabout four months for persistent left side lower back/glute pain and sciatica. He did a detailed workup (studied my MRI and other diagnostic reports, asked questions about my symptoms, and did his own tests of my movements) He thoroughly explained his conclusions, as well as how the exercises he prescribed would address my problem. He even got on the phone with a physical trainer I was seeing to advise about what sorts of movements I should and should not do. Berzisht was always patient, attentive, and willing to answer questions. He truly cares about his clients and is sensitive to their individual styles or needs. The 134th Street staff--Kariata (I hope I've spelled your name right!), Vanessa, and Brenda--were also very friendly and helpful. I felt in extremely good hands and would absolutely recommend Berzisht to anyone.

The therapists here are good (the only reason it's two stars), but the way they schedule is…read moreridiculous. The therapists have little time with you because they're bouncing back and forth between patients and that is when they HAVEN'T double-booked (which they call "accommodation" as though they asked you if it was alright to do).

TL;DR - these guys are fantastic, saved me from surgery and 6 months of rehab…read more Longer version: It feels weird to review a medical establishment like a pizzeria with those char and cupping pepperoni. Mmm. I could go for some Pizza. Anyway.. In 2020 I suffered a tear in my supraspinatus tendon. I did 6 months of physical therapy (at a different place) with no improvement, and the only improvement coming after a cortisone shot. A year later and I have another tear in the tendon, plus a slap tear and adhesive capsulitis. The doctor told me I needed surgery, and I asked about physical therapy. He responded to me by saying he didn't believe physical therapy is going to help, and it didn't help last time Boy was he wrong. My experience with physical therapy here was completely different. The team here is trained to another level, everyone is a Ph.D, but they're also incredibly engaged, pleasant, and supportive. They're genuinely nice people. They pushed me and got me to be functionally cured and saved me from 6 months to a year of recovery and rehab. Facilities: brand new, this is a new location and everything is shiny and brand new. Equipped with everything you would need for all kinds of exercises and therapy Administration: seamless - charge me automatically for my copay, bill the insurance, never had to worry about it Care and attitude: superb. Chris and Darren complemented each other and pushed me to where I needed to be, without getting me overzealous and injuring myself further. Lena and Ashley were sweethearts who really took care of me, and made me feel like a superstar every time I came round. Follow up care: These guys (with my blessing and explicit consent) opened a direct line of communication with my personal trainer and pilates instructor so that I can maintain the progress I've made and avoid injury in the future. I owe these guys a debt that I cannot properly articulate in words. And if I hadn't had a completely different experience with PT elsewhere, I wouldn't know to appreciate just how outstanding they are.

I am deeply grateful to Dhivani Gala, the physical therapist who cared for me after I developed a…read moresore knee with early signs of osteoarthritis. She was consistently patient and attentive, monitoring my progress each week and encouraging me to push just slightly beyond my comfort zone. That gentle guidance has already made a meaningful difference in my mobility and overall health. Throughout the process, I also learned how to maintain the exercises on my own to support long term wellness. My heartfelt thanks to Dhivani and her wonderful team for their expertise, kindness, and support I great apprecaited the friendliness and the flexibilty of hte office staff in following the bookings each week. Thank you!

I had PT with Yukta Rohra after my back was completely out and she made me feel like a new person…read more She's amazing and I am so grateful

I can't say enough about how wonderful Brick-Run Physical Therapy is. "G" (the Owner and primary…read morePhysical Therapist) is not only an outstanding physical therapist but he's also an outstanding human. His bedside manner is impeccable, and he is so incredibly kind and helpful. He also comes with the experience of being a triathlete, so he understands the human body not only through his profession, but also through his own experience as a high-level athlete. The trickle down from there is so apparent in his business, as each person on his staff is uncommonly special. I was initially referred by a friend, who had a wonderful experience working with "G" and now I'm excited to refer people there as well! You're welcomed there as if you're family and they are so on point with your care - excellent at every turn. You can trust you're in good hands :-) Huge thanks to "G" and his incredible team of lovelies!

When I called to make my first appointment for my shoulder the receptionist was extremely helpful…read morebooking my appointment and that was really a good start. When I finally arrived to my scheduled appointment they were very busy but I expected that since it was on a Monday. I had to wait but it wasn't that long. The staff here is very friendly and I have had nothing but a good experience here. I have been to Physical therapy in the past in "other" places and I have to say Brick-Run has been one of my best experiences. I feel that I have gotten a lot more attention here than I have in the other places I have been too. The physical therapist (Gurjeet) for me is amazing. He really is attentive and clear about what I need to do to feel better. He really spends time to stretch out my shoulder to loosen it up so that I can do some specific exercises. His staff sets me up for my specific sets of exercises. They make sure that I do them correctly. I am supervised until I understand what I am doing. I don't need someone to stare at me to do the exercises because I have to be able to do them on my own so that I can do them at home. I know that I have to put the work in to make my shoulder better but I feel that this office has really helped me with my problem.

The customer service aspect of your business is terrible. It's impossible to reach a person by…read morephone, and after leaving messages, I never receive a return call. If I were not already involved with your services for my care, I would switch to another provider in a second. Unfortunately, I am currently stuck with the issues you have created that are preventing my care. My experience with you has shown that your operations are poorly managed, with little follow-through or genuine interest in patient care.

Do not bother with this office. It is consistently a meh experince. From the front desk to the…read moreactual ppl (IF you ever actually see them). Third party schedules you after THEY recieve the referal that somehow you still have to physically produce to them before any services. I did not call you for an appointment, you called me and made the arrangements after the company recieved a referal. Not before. That sounds like an internal problem that is ridiculous in a digital age with appointments that are offered on saturday when most doctor offices are closed. I do not know how this place is staying in business unless .... A. Some kind of fraud is being comitted .... ie ...charge the insurance company for a full visit/ services, while making attending a full visit impossible or recieving services difficult. B. Other locations are giving up profits and revenues to save a dying ship C. A combo of either abovr D.its a front of some sort cause I never see people in there recieving services or guving services

This was my first time here for a terrible ankle sprain. There was an annoying discrepancy with my…read moreinsurance, but that did not take away from my experience at Park North. The physical therapist, PAPE, was absolutely amazing. He gives quality outstanding service his clients. He is professional, compassionate, patient, Top tier customer service skills, Knowledgeable and passionate about his profession but still eager and open minded to learn more. I was having difficulty with an AOS brace my doctor recommended and he admitted he was not familiar with the brace, but he didn't give up on helping me until he figured it out and then explained it to me. I'm really sad I cannot continue working with him at Park North. This is the 2nd time in my life I've done physical therapy, and this experience left a long lasting impression on me. My first experience was nothing compared to what I've learned from Pape in a brief period of time. The world needs more people like Pape. Thank you so much.

I highly recommend Park North Physical Therapy! I came to Dr. Pape Diagne with severe back and…read moresciatic pain from an injury. It was so bad that I wasn't sure I'd ever be pain free without surgery, but after 8 weeks of working with Pape I am able to do everything I could do before the injury. I must add that PT only works if you put the work in. Pape gave me the tools to get better, and went above and beyond to help me. Thank you to Pape and all the Park North staff!