Came into Redlands for family event stayed at Ayres Redlands…read more Friendly staff Clean room Great location for my need Great price

Well they were sweethearts from the start!…read more I called multiple times to ask questions ans ensure I'd pick the right room and dates. Staff were kind throughout the process leading onto the date of reservation. The place was nice and clean and ready for our stay. Staff were welcoming and supportive. The bed was comfy and there were extra pillows in the closet. I wish we would have had time to use the swimming pool. Thank you for a wonderful visit.

We stayed for NYE 2025. Good price and clean. The front desk staff were nice and friendly. The…read morecheck in was quick and harmless. They had a coffee station in the lobby area. First floor room was large and spacious and the shower was very big. There plenty of towels and there was a dishwasher, microwave, real dishes and little kitchen amenities. No issues from the wifi and the sofa area was a good touch. The only thing was that there were a bunch of cars at the entrance, so we couldn't pull up and unload our bags without getting wet. Ample free parking though. Complimentary breakfast was decent as well, with a lot of eating area and tables. It is within 10 minutes of Yaamava also, Which was an added benefit. We will return. I recommend for a quick and economical stay.

The hotel itself has a very easy layout to get around in. The breakfast area was nice and had a lot…read moreof options. I recommend requesting the dark roast if you like your coffee strong, their dark roast is amazing! Tifanie was very helpful during check-in and check-out and was extremely friendly. Unfortunately, I do have a few complaints, which are a bigger deal for me since I had little ones with me. I requested an extra pillow and blankets for the room, but there was no staff available to bring them up, so I had to go down to the front desk to pick them up myself. Another time, when I was bathing my daughter, I noticed the conditioner was empty. I called and asked if they could refill it or bring a travel-size bottle, but again I was told I would need to come to the front desk to get it. This is the first hotel I've stayed at where I had to leave my room to get items that either weren't properly stocked or were simple requests. I also noticed one of the towels in the bathroom was dirty, and the floor near the bed was wet when we arrived. While the staff was friendly and the hotel had a nice vibe, the housekeeping team definitely needs some improvement.

Spotless clean, I was extremely surprised. Great price, I…read morelove the electric chimney heater, also includes microwave, refrigerator, and they're kind enough to also leave your toothbrush, toothpaste, bunch of other little good things. So you would say why not if five star right? Well, at 3am, some guy was dying outside instead of vomiting and coughing inside his room. He decided to wake up everyone, the intense cough and vomiting, lasted approximately 20 minutes, then at 6 AM the lovely guest upstairs decided to wake up and make intense love, you could just hear all the humping and thumping. I was like great now I'm being woken up every three hours when that ended then I hear the lovely train.. honestly my sleep was horrible there maybe next time I'll ask for an upstairs. Also another thing I did not like was that their pillows were just not my type.

Amazing stay was a much needed break from work room was very cozy and relaxing with a huge spa tub…read moreawesome stay

Stayed during a very busy festival weekend. Parking was completely full and we were told to use red…read morezones as overflow, which we appreciated. However, communication from one front desk staff member, the male Asian that works graveyard was dismissive, condescending and disrespectful when we asked follow-up questions, which added stress after a long night (including a fire alarm incident which had everybody up at 4am for an hour). Other staff were helpful and kind. Would recommend clearer, more consistent communication and better parking situations during peak events especially for a brand at this level. Slightly disappointed in Marriott.

This hotel was clean and comfortable! Check in was easy and the front desk even called to make sure…read moreeverything was as expected in the room shortly after we got settled in. We had a king suite and the restrooms were remodeled and the bed was comfortable. They had a breakfast that looked decent, although we didn't try it. There were delicious cookies in the lobby when we arrived which was a nice touch! Great value for the price.

*This is a review for La Quinta's breakfast…read more Egg Bites: 4/5 Mixed with cheddar cheese, these were surprisingly good. While not as flavorful as their Starbucks cousins, these egg bites were tender and had a fresh egg flavor. The slight tang from the cheese rounded things out perfectly and made these bites the perfect vessel for some country gravy or ketchup. Sausage Links: 4/5 Again, pretty good! Usually buffet sausage is either super greasy or dry as the Sahara, but this was the perfect middle ground. Maybe it was the hotel vibes talking, but it was great and much better than I expected. Country Gravy: 3/5 I'm pretty sure this is from the can, but it was hot and covered so it was a good texture. While it wasn't exactly good, it definitely was not bad. I enjoyed it with the rest of the food. Ambiance: Typical three-star hotel breakfast buffet. Clean and well-maintained. Service: Food was hot and the staff kept everything clean and well stocked. Parking: Large parking lot.

I recently stayed 2 nights at this hotel for my Goddaughter's wedding that was being held in the…read morearea. Overall, I enjoyed my stay here, they earned 4 stars for their customer service, ample free parking and a nice breakfast spread. The beds are a little soft but doable. They have a lot of TV channels available here including HBO and Cinemax. I would say my only complaints are that the walls and floors here are pretty thin...especially the floors. Ask for the 3rd floor if you can. The hotel is a little pricey as well. They had a nice fresh, hot/cold breakfast selection in the mornings and the customer service was great. There's an AM/PM right outside with beer prices better then the local supermarkets. The hotel also has 24 hour snack store downstairs that is reasonably priced. From the front desk, to the housekeeping and the breakfast workers everyone was very friendly. This hotel is located right off the freeway as well.

We had a wonderful stay at Bear Springs! It's very kid-friendly and conveniently located with easy…read moreaccess to Big Bear Mountain if you're planning to ski, while also being close enough to Yaamava Casino if you want a little adult time. It was the perfect balance for our family--being able to enjoy both worlds while traveling with kids. Special shoutout to Rubi at the front desk who always treats us so well and makes us feel so welcome every time we visit. Thank you for the great hospitality!

If you're looking here you're probably wondering if Yaamava played a tricked on you?…read more I'm here to tell you they did. This isn't one of those pleasant jokes, like a gift card that says $10 and really has a $100 loaded on it. You've been pranked. Epic T.V. Show, hidden cameras, scripted level prank. Now to be fair it's not a bad place to stay. The rooms are well furnished the iPads are helpful, the gym is well equipped, they have pictures of the restaurant in the lobby, but I haven't eaten there so I won't comment on that. But that's not to say I don't think I should be given a credit to eat there. With my previous few experiences here I think a free dinner or breakfast is the LEAST they could do to make up for how I was treated. Let's start with the "courtesy call" I made the reservation through the Yaamava VIP host, they took my card info and made the reservation. I made it for the next day and told them I would be around because I had a funeral to attend to. That I would be by to check in after the funeral. So they called me... DURING THEN FUNERAL, that's not what I call a courtesy, it was inhumane. But the manager on duty Ms. Summer put the blame on Yaamava, so we both lamented Yaamava's unprofessionalism. The coup de grâce which really irks me is the deposit policy. Check in isn't until 4pm. Standard, no problem with that. But if you don't check in by 6pm they charge your credit card the full amount of the room. UNACCEPTABLE!!! You have two hours to check in or they charge you an outrageous price? Two hours? Get this if they charge you this ridiculous unexpected rate and your card doesn't go through, they give away your room. What kind of threat is that? Where does it make sense and in whose mind is this policy okay in? The general manager Jason called the next day and acted like this policy was completely normal. You can tell when you're talking to someone who has been trained to gaslight, It's not a normal policy it's crazy. In summary I like staying at Bear Springs, it's not Yaamava not anywhere even close to the same level of luxury but it's still cool. But I hate the deposit policy. The charge stays on your card for weeks. It's like an interest free loan they take EVERY time. It really sucks as far as unnecessary payments go, because they charge you another deposit on top of that when you arrive. It's an utter failure as far as policies go. So just be aware even though you got comped a stay you'll most likely be ripped off the entire amount for a good portion of time. Plus a deposit. Whoever came up with this policy should be scalped a square inch on both temples. Two days later and neither of the charges or deposits or whatever they called these cash grabs have been returned. Have fun coming here, be prepared for their failure of a completely unnecessary and superfluous policy to jack you for a few hundred. But hearing them bad mouth their partner Yaamava is slightly amusing. Overall verdict, this place seems like a strong maybe. Think carefully before staying.

I had a great one night stay experience here!…read more We came up for a night to see a comedy show in Highland, CA. This hotel was a 15 minute drive from there. We got the double beds with a stovetop range and kitchen and they even had a pull out couch in the other room. I found the room extremely comfortable and convenient! The fridge was perfect because we went out to eat and stored our leftovers in it. The employees were extremely friendly and accommodating. The breakfast was included during our stay (weekday stays have this) and was amazing! Scrambled eggs, sausage, oatmeal, cereal, waffles, toast, and even surprisingly condiments such as cheese and Nutella which I thought was amazing. They even had oat milk! Overall, I was impressed and I would hands down return here. Not sure why there are so many reviews that don't highlight the great aspects about this place. They have a small gym (if we were staying longer we would have used it) and a pool and a basketball court. Stop in! You will be happy with it!

Nice rooms, hard bed, but large bathroom. The breakfast is average but plenty of parking near…read morerestaurants, stores and Starbucks. There wasn't a blow dryer in the room. I called down and was told "I'm the only one here and can't help you until 9:00 when housekeeping arrives." We finally got a dryer at 9:15 with major attitude. The lady that checked us in was rude with zero customer service! Check in was easy but horrible experience with the staff.

The new owners have decreed that Olive Dell will be textile-mandatory after the first of the year…read more It could be Shangri-la, but I'm not going back. See you at Glen Eden.

Owners refuse to maintain the pool, hot tub, sauna, and all of the grounds at ODR. There are zero…read moreamenities and management has removed electric meters from residents. Hot water has been cut off for the showers in the common area. So if you camp here in a tent or rent a birdhouse, you will have a cold shower, in February. Sorry business owner Steve G. I'm not happy about this either. Are you? I haven't seen you at GE. I'll be sure to say hi, if I do.

You hear the stories of San Bernardino (or in my case you didn't until your uber driver is taking…read moreyou to your hotel), but this area of town is known as a little hotel district. This doubletree is adjacent to a few local restaurants, as well as, a neighboring drive-thru only Starbucks and few major fast-food chains. There is a U-driveway that makes it easy for dropoff and a side gated parking lot that guests can use. I really appreciate the level of safety they implement at night for their guests as they are key-card only entries. The staff is pretty attentive if you do not have a key which obviously occurs at late-night check-in (which indeed happened to moi). DoubleTree San Bernardino features a little market, convention rooms, a large bar/family restaurant for folks staying. For Hilton Gold members they offer a daily F&B credit which is nice. I really enjoyed the open seating throughout the lobby where you can work or simply hang out. The hotel rooms are pretty standard, nothing crazy yet nothing horrific. Carpet isn't my personal favorite in a room but I always travel with flip flops for such scenarios. If you're able to, request a room in the nearby elevator which makes it that much easier to go up-and-down. All in all, a solid stay and they have a pool as well for the weather.

I am extremely disappointed with my recent stay. I paid for two nights expecting a clean,…read morenon-smoking environment, but the second night my room was completely filled with marijuana smoke. This made it impossible to relax or sleep, and I had no choice but to check out early. No guest should have to leave a hotel they paid for because the room is uninhabitable. What is even more concerning is that after looking at other reviews, I saw multiple guests reporting the same marijuana issue. This clearly shows it is an ongoing problem that management has not properly addressed. Although another room was offered, it was late at night and not reasonable to move, especially with my granddaughter. At that point, the damage to our stay was already done. A non-smoking hotel should enforce its policies and ensure guests are not exposed to smoke. I paid for a service that was not delivered. I am requesting a full refund for the night that was impacted, as well as the return of my deposit. This is the fair and reasonable resolution. If this is not handled appropriately, I will continue to escalate this matter and share my experience on multiple platforms.

This was my first time staying here. I came into town for a concert and this wasn't from the venue…read more It was an easy drive and easy find coming off the freeway. It's in a nice area and there are a lot of options for food. The pool was small but since it was only a few of us in it, it wasn't bad plus the weather was so stinking hot having a pool was heaven. The room was nice I did have a stain on the carpet floor and the mattress & pillow could be a little more on the comfy side but it was still a decent room. The breakfast buffet everyday was delicious. We made our own waffles which is the BEST! I will come back to this hotel in the future.

Melody at the front desk checked me in. She gave me a nice room on the 4th floor. The printer…read morewasn't working in the business center and she printed up a very important flight itinerary and work doc for me. I would come here again because of her service. She has been very helpful and as a Hilton Diamond member, I am happy and pleased with her service. She also remembered the waters and a snack. So thoughtful