Georgetown Air did a great job with a difficult problem with my Heat/Air. I had multiple parts…read morefried and they had to trace all the areas affected. They got my AC up temporarily and ordered a board. When the board came in Matt came back and installed the board. Impressed by the service.

Came out at short notice to address an issue with my thermostat on a very cold evening recently…read more They Installed my new Google nest device and got me up and running very quickly. First class service and the technician was really professional. Very Pleased with their service and fair pricing. Highly recommended . I'll be using them again for sure

Bi annual system check-ups. I usually get a call prior to each season and the service person will…read morecome to thoroughly check that everything is functioning well. I want the assurance that my heating system is ready to go in the chill of a brutally cold January night. And the Same goes for a hot and humid late July day when we have 90 degrees and 70 percent humidity!

These guys were super prompt, helpful & courteous! Major snowstorm today and heat wasn't working…read moreproperly. The gal who answered the phone helped somewhat and then a tech appeared at the door shortly to fix things. Definitely recommend them.

Service has deteriorated over the past year and cost to repair is price gouging. $350 to replace a…read more$60 thermostat. I believe they have been purchased by a larger conglomerate.

Respond quickly and professional. Always willing to help even after the sale of a new unit.read more

Great service, friendly and quick. Initially missed the appointment window but showed up anyway…read morelater. Fixed my issue and was very good communicating the issues, the fix, and the warranty.

Brooke reached out and corrected the issues. I would recommend them based on the work that they did…read moreand that they were responsive when they saw that there was a problem. One other comment that I would make it that they are available. If you need a certain date or time they try to accommodate.

Five minutes work to unplug a drain. $630 dollars. It won't happen again…read more Go somewhere else, he was there and I needed to get it unplugged. Never again will I use them.

This company has a revolving door of workers. All I have encountered have been inexperienced and…read morehave done rush jobs that I have had to call to have them come back and fix issues they created. They are one of the biggest HVAC companies in the area and respond quickly when called but their quality is lacking. Would not recommend.

Miserable conditions...extra miserable under my house. Guys were professional and let me know what…read morewas going on each step of the way. Definitely recommend their services.

From the owner: Smitson Indoor Air is a small family owned business servicing the Georgetown and the Greater…read moreLexington area with 25+ years experience. 10% discounts for senior citizens, veterans, firefighters, police and teachers. Also Toyota and UK employees.

100% recommend Matt and his wife at Ware's H&C.. They quickly came to the rescue to address my…read moregrandmas home. They patiently explained what they were going to do, looked for any other issues to relieve any concerns, and finished the job the same day. They were quick to communicate, resolve the hvac pump and take care of it. I signed up for the 3 month check up program that is so nice to have someone trustworthy and efficient make sure the home's heating and cooling is running properly. Utility rates are rising, better call Matt to make sure you aren't paying a lot more than you need to like I was because of weathered parts and filters.

Do Not Use this HVAC Company. They are completely unreliable and lack any knowledge of HVAC…read morerepair. I called them three time for repair and never heard back form them.

Early Saturday morning I discovered water flooding the laundry room of my significant other's…read moretownhouse and realized the water heater was leaking. I turned off the water supply rendering the condo with no water. Now what? Who do I call in Lexington, a town I'm not that familiar with much. She called her sister in Versailles but her recommendation of a past plumber she had used previously was closed for the weekend. So I did a search on Yelp first, skipping over a couple of plumbers with some not so good reviews and found Bluegrass advertised as being 24/7 and Shonda C.'s review listed first. She is in my friends list and I trust her reviews. I also saw photo's of the business owner and his family, plus some of his past work, indicating to me I was looking at an honest man. But to be sure, I utilized BBB for a background check and found zero complaints in the past year, an A+ rating and that they were BBB Accredited. So I gave them a call. Ron answered the phone at 7:52 am on a Saturday. This was a huge indicator to me I was going to be doing business with a good company. He told me he had one customer ahead of me but that he would be over between 11:30-12:30 and that he would call thirty minutes ahead of time to let me know he was on his way. He called me back at 10:26 am and arrived in 15 minutes. He assessed the work to be done, quoted a price, then left to pick up a new water heater and associated parts & pieces and arrived back around an hour later. I doubled checked with my sister, who owns five houses, on his quoted price and found he came in little bit less than her prediction. Ron and his son, who was helping him, installed a new water heater, and upgraded the water pipes and gas line, along with new valves on both, to meet today's codes. He completed the work in two and a half hours. We were completely 100% satisfied with the work, his timeliness, consideration of cleanliness and knowledge of his trade. Would not hesitate to call him again for any plumbing needs.

Our kitchen drain clogged somewhere deep and was backing up. I saw the ratings for Bluegrass…read moreRooting and decided to give them a try. Ron came out and cleared the pipe in no time, left no mess, and charged a fair price. He was super friendly, nice guy. Glad we could hire a locally owned small business that cares.

They come out on Saturday when I called Friday about installing lines from secondary heat to…read moreoutside Gvery professional and provided service that I thought had been lost (to bag your own groceries and pump your own gas).thank you Spencer and your co-workers

My Mini-Split quit cooling Tuesday. I tried to get it going by cleaning the filter and I didn't…read morework. I went to my Yelp app to read reviews and was surprised to find the app has a referral service. I took a look at Southern Heating and Cooling. The referral service on Yelp put me in touch with Southern Heating and Cooling and I had help on the way for Wednesday. He quoted me his service call price which I really liked. Other heating and cooling contractors also responded,but Southern was the first to give me a price. Spencer was the technicians name and he arrived within minutes of his appointment time. He went to work quickly , checking inside and out. Within a few minutes I had the diagnosis. Mini split was done and needed replaced. He had to order a new mini split and it would be in tomorrow. He told me the price and how long it would take to install and then the time he would take to install the new one . He came the next day and began. He worked efficiently and steady . Spencer also covered his shoes when entering the house to help keep my house clean. He brought another guy this trip named Jeff. They worked well together and i a few hours I was cool again. The amount he quoted on Tuesday was the same as on Wednesday. I will call Southern Heating & Cooling again, You should consider calling them too.