Earlier in the winter, our heat wasn't working to full capacity. When it got below freezing, our unit couldn't keep it over 55. After dealing with a charlatan (another "major" company) who didn't spend enough time trying to identify the problem, my wife's coworker suggested that we reach out to Gene and get a second opinion. I called him up at 10:00 pm and made an appointment for the next day. Gene came and spent a good amount of time checking the inside and outside unit and even the thermostat. Come to find out, the parts the charatan said needed replacing were working perfectly well. Gene identified the problem. Burned out heating strips. After some discussion, my wife and I decided to replace the unit. The unit installed when the house was built was far too small to efficiently heat and cool a house of our size and we had noticed this even when the unit was working, and in the summer. Being that it was the coldest day of the year (so far), they came back the next day and installed a set of used heating strips so that we would have heat until the new unit came in. When the unit came in, a team installed it the next day. They were professional, courteous, and even took the snow shovel out of the garage and shoveled the sidewalk! They also ran another line from the breaker box to increase the efficiency of the new heat strips. I am extremely critical of businesses and often lament that it is hard to find true professionals anymore. That being said, I could not give a higher recommendation for Gene and his company, Georgetown Advantage Air. Thank you so much for the excellent work that you did. read more

It was hot! I had called a company and was put on a waiting list. My husband and I are elderly and have health issues. I found Georgetown Advantage Air on the web and then remembered they had fixed my neighbors AC. I saw they were open 24/7 and gave them a call. Even though it was after 8 pm, they sent out their tech. My unit was unable to be repaired. It was 17 years old and had served us well, but its days were done. Corey and James called there boss Gene and they worked out a solution for us that went above and beyond your normal repair service. I think they helped save our lives. I will forever call James and Corey my angels in the blue shirts. The company installed a brand new Rheem air conditioner for us. It is in the attic and was not an easy job. James, Corey, Travis, Nathan and Austin did an excellent job! They were kind, courteous, and professional. They cleaned up every little mess and the big ones too. They were thoughtful of my home and didn't bump walls or scratch floors. There prices were extremely reasonable too. They even fixed a problem left by the builder install that I had been wanting fixed for years. My home is now cool and quiet. I could not be more impressed or satisfied! read more

The main floors HVAC stopped working at my house about a week ago so I started calling companies to get estimates and get a feel for the trustworthiness of the companies themselves. Georgetown Air had the lowest estimate, by a wide margin at that. They showed up when they said they would. They were competent and professional. They even fixed a disconnected air return that was on my upstairs HVAC system and cleaned up the installation of said system at no extra charge. I am not easy to please when it comes to services provided by contractors, as I am sure many of them would attest to. I was raised that if you do something you do it right, or you will have to keep doing it over until you get it right. Seems there are not many people with my mind set around now a days. This company is a rare exception. I am totally satisfied with the services that they provided, and they will be my go to HVAC company from now on. read more

I am so relieved & thankful for working AC tonight and a company that is more concerned with their customers than a quick buck. It was 80 degrees in our home this evening and we had tried all the "tricks" to get our air to be cool again... we didn't want a huge after hours fee on top of the cost to fix are AC. The owner came quickly at 9:30 pm, fixed the problem, stayed until he was sure it was resolved and didn't charge us an arm and a leg for the capacitor. It gives me faith in humanity when I see a good company still operating on hard work, knowledge and morals! I will recommended them every time! read more

We started using Georgetown Advantage Air after a family member recommended them. We couldn't be happier with the service they have given us as well as the fair pricing. Our HVAC unit had several problems over the last 12 years due to the shoddy installation and service by previous companies. Gene and Matt at Georgetown Advantage Air have corrected all the issues and we are now comfortable in our home all year long. They are knowledgeable, dependable and trustworthy. We have recommended their services over and over again and our entire family uses them. Alex and Beth D. Georgetown, KY read more

So thankful for the very best HVAC company. Georgetown Advantage Air! Gene Thompson, Matt Thompson and Joanna Thompson and their team! They truly care about all their customers. They want to be there to take care of their customers. Our daughter's central air conditioning unit motor went out. They are the best...people...and HVAC company... Value for their service is incredible! Off the charts! Everything is cool and working perfectly! Service excellent! Quality top tier! If you need service, call them! Thank you all so much! Jimmy and Marianne Riddle read more

I started working with Gene and his crew at Georgetown Advantage Air in the spring of 2017. I manage several rental properties in the Georgetown area and he has ALWAYS been quick, professional and fair. On most occasions he has been able to respond and resolve our issues within the same day! I highly recommend this company and will be using them for life. My tenants have even commented on how professional and courteous this company is. Thank you Gene and your crew for always doing a great job. My only complaint is that I didn't discover them sooner! read more

Let me just say, when you call a heating and air company because your furniture is out and they tell you your unit is bad and will need to be replaced. Your heart stops! Then you Georgetown Advantage Air for a second opinion and they tell you your furnace is fine and it's a $60.00 part! Now that's a company I believe in! Thank you Gene Thompson, my hero!! I will never feel a need to call anyone else! read more

As it would go, my AC went out on a hot day and going into a hot weekend. I called several places and left messages. When I called Georgetown Advantage Air, the call was answered (even though it was after hours) and they were there within the hour. They fixed my AC and it is running better than it has the last 6 years! Very professional and very reasonably priced! Highly recommend! read more

in the middle of a heat wave, my air conditioner went out! I called Advantage air around 6:00 PM, fully expecting to be serviced the next day. They sent a technician out to my house around 9:00PM, after asking me if it was okay to come that late! I can't say enough good things about this company! They are hardworking and honest! read more

Georgetown Advantage Air technicians are outstanding professionals, knowledgeable, time efficient and experienced. They came right out and resolved my issue in ample time. I recommend Georgetown Advantage Air for all your HVAC service. Mr. Thompson and his Crew will get the job done right the 1st time!!!!! thanks boys!,, Mary read more

We were very impressed with the awesome customer service we received on a Sunday night. Our house was 91 degrees at 9:30pm and we called thinking we would be put on the list for Monday morning. Gene came to our house within an hour after calling and fixed it within 10 minutes. I would highly recommend Georgetown Advantage Air! read more

I had been using the original equipment installer for my home. Their poor service and expensive solutions made me look for something better. Wow, I found it with Georgetown Advantage Air. They came and fixed my air conditioning unit quickly. They are excellent technicians. I will use them from now on. read more

AC stopped today. Called several companies & either didn't answer or couldn't come until Thursday. Someone in our neighborhood recommended Georgetown Advantage Air. They were here in less than 2 hrs & fixed in 15 min. The owner came & was outstanding!!! I recommend Georgetown Advantage Air. read more

Great service with awesome techs. They show up on time and are very precise! Oh! And they have the best prices in town! Great company! I would definitely recommend them to anyone who needs HVAC service or anyone who needs to have their HVAC system replaced. AWESOME CUSTOMER SERVICE!!! read more

Couldn't be happier!! Gene came out late at night and got us back up and running in no time. Can't beat the price he gave us on replacing the capacitor! If you live in Georgetown, Gene/Georgetown Advantage Air should be your FIRST and ONLY call if you have HVAC issues! read more

Gene and Georgetown Advantage Air has always given me good service. I recommend them to anybody. They will tell you the truth and treat you right. I have a home warranty policy and they work with the company and the problem is fixed quickly and expertly. read more

The owner Gene responded within 20 minutes of my call. He was kind and truely honest about why my HVAC system was not working. If you want superior customer service and honesty contact Gene at Georgetown Advantage Air. Theta Vinegar Georgetown, KY read more

Ask for cory. Hes very knowledgeable on time and efficient. I'm very impressed with his proficiency in diagnosing my problem and getting my AC back into working order in under an hour. My go to guy from here on out! 10/10 excellent service read more