We scheduled an appointment with a month in advance for my daughter. We received email asking to…read moreconfirm that we will be attending the appointment. Within 30 minutes before the appointment, we get message that is has been canceled. No reason given. No message with explanation or option to reschedule. Unprofessional. Uncaring.

Caren is has been nothing but amazing for all of our referrals. They are through, responsive, and…read moretruly care about each individual patient as a person rather than a number. The fact that each appointment takes no less than 45 minutes speaks volumes to the quality of care each provider affords every patient that is seen! Thank you Carencia for consistently providing exquisite care!

Tried psych drugs for the first time in my life through Carencia…read more Started having severe panic attacks, and severe anxiety. And yes severe, meaning my wife kept having to call an ambulance to come pick me up and they would have to give me Xanax to get me to calm down. I eventually had to go to rehab to get off the Xanax. Here we are 2 and a half years later an still suffering from severe anxiety that has affected many relationships, and work. When I originally told the dr what was happening he cut off all communication with me. The only call I ever received from him was asking me to take down my negative review. I couldn't believe it. I never met someone who was so supportive but the moment he knew he messed up just cut ties with me. Showed his true colors. For the rest of my life I will try and encourage people to stay away from these drugs and more importantly stay away from psych "Drs"

Seeing a therapist has this stigma that makes you flat out dread going to see them, but Catherine…read moreisn't that way. Talking with her is like having coffee with your closest friend. Before you know it, you've dumped your guts out to her and she has pointed out "stuck points" you didn't even realize you had! Then she walks along beside you to help you through those points and step on the path to healing. She's very relatable and feels like you're talking to a human, not some boring, droning robot. Catherine genuinely loves her job and cares for her clients. If you're wanting someone to connect with to get you through rough times, I highly recommend her.

If you need an open, honest, and caring counselor then this is exactly who you should see. She…read morewill never sugarcoat the truth but will help you find it yourself instead of punching you in the face with it. Give her a chance and I absolutely promise you that you won't regret it.

I had been a patient of Dr Hoppers previously- when they were "The Hopper Group" and had multiple…read morelocations. Now they only have this one supposedly and my previous review is now gone. So I'm leaving another. If you want serious help and want someone to actually listen to you and ask more than questions off a sheet of paper DO NOT GO HERE! They know they work with people who have mental health conditions yet they make you feel even more crazy even though it's their secretary who follows you into the office and Dr Hoppr closes the door on them...

I was rejected as a patient several days after requesting an appointment. This was due because they…read morehave a "narrow" focus on wellness and my issues with drug withdrawals suggest I'd be better served elsewhere. That sounds fair enough, I suppose, until you consider that the "withdrawal" I was talking about in the forms I filled specified that I was interested in a new psychiatrist because my current psychiatrist would be late to renewing my prescription by several days, causing me to not have the medication and my body going into withdrawal. Use Vyvanse for a year straight and stop taking it cold turkey and you're going to experience the withdrawal too. And the only reason I experienced withdrawal is because of, and I'm quoting my current psychiatrist, "I thought I had already refilled it." They made me waste a ton of time filling out their forms only to reject me for having issues with withdrawal because my current psychiatrist renewed my RX several days late. Then they had the balls to refer me to another psychiatrist at Medical City, THE FIFTH MOST PROFITABLE HOSPITAL IN THE ENTIRE USA! Baylor Scott & White for non-profit, UTSW is also non-profit. Medical City's focus is not nearly as altruistic. Unless you get off on burning your time AND money, go elsewhere.