From the owner: Autovermietung, Transporte, Reparaturen, Fahrzeugreinigungread more

Feedback in German and English: German:…read moreT-Cross / Unbegrenzte Kilometer Anschaffungskosten: 990 Euro (für die Anmietung des Autos bezahlt). Endgültig: 1.413,19 Euro (nach Rücksendung) 259 für den Grenzübertritt und für die Versicherung, falls ich sie brauchen sollte (aber ich habe bereits eine VOLLSTÄNDIGE Versicherung. Ok, aber diese hier musst du kaufen, blablabla) - Das Auto war perfekt, als ich es bekam, und es war auch PERFEKT, als ich es VOLL getankt zurückgegeben habe. Sie haben mir zum Beispiel 163 Euro in Rechnung gestellt, weil das Auto bei der Rückgabe nicht sauber war. Und sie werden versuchen, Ihnen mehrere Dinge in Rechnung zu stellen, wenn Sie das Auto nehmen. Rechnen Sie damit, mehr Geld auszugeben, als Sie planen. Seien Sie vorsichtig! -- English: T-Cross / Unlimited Kms Initial expenses: 990 euros (paid to rent the car). Final: 1.413,19 euros (after returning it) 259 for crossing the border and for insurance, in case I needed it (but I already have FULL insurance. Ok, but this one here you must buy, blablabla) - The car was perfect when I got it, and it was PERFECT when I returned it with FULL fuel as well. For instance, they charged me 163 euros because the car was not clean when I gave it back. And they will try to charge you for several things when you are taking the car. Expect to spend more money than you are planning. Be careful!

Overcharged on Currency Transaction by Avis…read more I rented a car from Avis Budget Autovermietung in Berlin, Germany for two weeks in July 2021. The rental began through an online broker, Qeeq.com, and the price was quoted in Euros. At Avis, the rental agreement was also priced in Euros. We had to return the car after-hours, so I did not receive a final invoice until weeks later when we were back in the United States. Avis Budget Autovermietung charged us in US Dollars, resulting in overcharge of about 50 USD more than if they would have charged in Euros. After calling Visa, they removed the additional charge, but later added the charge back. The customer support at Qeeq.com also tried to help without success. The Avis rental agreement states that they will charge 4% over the Citibank conversion rate if the customer chooses to pay in a different currency, but I did not choose this. My credit card has no foreign transaction fees and my credit card statement (which Qeeq.com sent to Avis) shows that all other transactions in Germany before and after the Avis charge were made in Euros. After trying unsuccessfully for three months to get a refund on the over-payment, all that I can do is to warn others to be careful about being sure how you will be charged for your car rental with Avis.