Came in on a Saturday around 8:16am. When we walked in it took about three minutes before we were assisted. Our barista was super nice. We ordered two grande iced americanos - light ice. Took about four minutes. Coffees were good. Load music playing but at least it was good. read more

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I came in this morning and was greeted when I entered the establishment. The barista's were friendly and welcoming. I regularly go through drive tru but decided to have my tall horchata shaken espresso and a bacon gouda breakfast sandwich, eaten in the lobby. The staff is hustling so it's a bit of a noise but in a good way. I thought the atmosphere was pleasant and drink came out not too sweet(nice) and food hot. Good service overall. read more

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When you order and get to the drive thru window, you see a drink sitting near the window, nobody in line behind you yet, 10:55am you then watch the girl working the drive thru put multiple items in and out of the microwave, I counted four separate items, after six minutes she finished and bagged what she was cooking, came to the window and picked up the coffee that had been sitting, YES IT WAS MINE, WTF you have one job and it ain't filling other orders as mine sits getting cold. I even gave her a.$10 for a $6.45 coffee. Lay off the snacks and do your job, the guys that work the drive thru there rock, this girl NOT! 11:11am leaving and there wasn't anyone in line ahead of me. read more

Had a simple order of a protein box for my lunch but the order was switched/mistaken for a different box. Payed $7 for a box I can ear 1/2 of.... The employees ate always nice ! read more

They never get my order right and it taste horrible. I don't understand how they can mess up such a simple order every time. read more

i'm not one to really do review; this is my first and i feel like i had to i went to bogue drive through and i always love their service and coffee, but today was different. the drive through took 25 minutes, when i got my drink they mess it up i got my drink at 11:16 i went inside and kindly asked them to remake it, they gave me my drink at 12:07 and it still wasn't the coffee i asked for. super super frustrating since i was waiting for an hour. another person came and said i've been waiting for 30 minutes and a lady who worked there basically yelled and said we're back ordered wait! coffee shouldn't take over an hour. the drink just went into trash read more

Starbucks - this is my first order that took me 25 min in the drive through that they mess up - Coffee & Tea Near Me - Yuba City, California

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Garbage coffee, tastes burnt, too expensive, service is terrible. I'm better off making my own coffee.

I'm retired and this I where I begin my day. The service is good and the staff are competent and beyond friendly. I couldn't ask for more. Kendra is the life of the party. read more

Amazing customer service especially the evening staff. Very comfortable and welcoming environment. The staff makes customers feel welcomed and cared for. The drinks here are always made perfectly. read more

By far my favorite Starbucks location in the area! Very spacious, very clean and the staff is awesome! read more

Starbucks - Seating Area - Coffee & Tea Near Me - Yuba City, California

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Coffee is always perfectly made that's the 3 stars but either understaffed or just slow always takes 20 minutes or more

I don't have an issue with any local Starbucks. Starbucks in general offers to give you stars for fulfilling food purchases. A recent offer promoted stars if you purchased a hot meal 3 times in a row. I called service when I noticed I had only been credited for one day. It turns out buying hot oatmeal is not considered a hot meal purchase!! Absurd!! read more

The strawberry açai refresher's have completely changed. They're charging five dollars per a water down drink full of ice and there's hardly any base. I pay for extra bass and they charge me a dollar but they just add more water to it. I'm getting super frustrated with Starbucks and. read more

I just can't seem to win at this location. If I order pickup, I wait 10+ minutes after my pickup time for my drink because they're working on drive thru orders, and if I go through the drive thru, I wait even longer. Today I waited for over 18+ minutes in the drive thru with one car ahead of me, only to have my drink made incorrectly. When I told the girl it was incorrect, she balked. The guy working with her told her he heard my correct order. I then told her I don't have time to wait for a correct drink to be made, and asked for either a refund back onto my account or a free drink card. Then I had to wait another 5 minutes for the card. No refund, no drink, and the card given to me has an amount much less than the original drink price itself. Lame. read more

I had a pretty HORRIBLE experince with one one staff i wasnt able to get his name, was not wearing a name tag or willing to give his name. I will post it soon as i get his name. He is about 6ft tall very slim,short curly hair, and very feminine. His service is so bad from the start. He has no patients does not seem happy to be working there. i know what drink i usually order but he blames me for saying the wrong order. i order white mocha with sweet cream foam as i always do, but he gave me shit about it that i said the wrong order and gave alot more unnecessary comments that was unprofessonal. He have a really horrible attitude and is very unprofessional. i will never go back to your store as long as he is still there. He need to be fired and replace. im a regular starbucks customer and this was my worst experence! DO NOT GO HERE! Sent from Yahoo Mail on Android read more

What a disappointment, this place used to have good service. Making a mistake on my drink is okay. However accusing and giving me a attitude. Then proceeding to tell me off the bat i didn't order what i ordered, is very disrespectful. Then i caught myself apologizing after the fact of proving to her she made a mistake kindly as possible. I definitely did not pull a Karen. Usually this is a place i go to when my order is not done right. I feel bad making someone feel bad for doing it wrong. I make it very simple not a very complicated order and it's done and saved on my app. I get these people get busy and make minor mistakes, but the disrespect is not it for me. Especially when they make mistakes like forgetting to put an extra shot that i pay extra for. which is common mistake with all starbucks in this town. Im more than understanding and just go in out of my way to have them add it real fast. I hate to write a bad review because one bad employee should not ruin everyone's integrity. However, this needs to be corrected. For the good employees that work here. I feel bad they have to work with that type of individuals. Customer service is not that hard to conduct. It's also easy to even just fake it or to get another job. Regardless if a customer or the barista makes a goof it's not hard to be pleasant. They would not last a day at my job. If i can have patience with combative dangerous people at work and see some messed up cases and work night shift 12-14 hour shifts and commute and conduct myself politely. There is no excuse for this at all. read more

I love this startbucks it always so great , untill today I asked for a cold brew with cold foam , there was no cold foam & the cashier had the Audacity To tell me it must of got mixed in like I drink Starbucks everyday smh read more

i have been very disappointed the last 3 weeks. I have been constantly not getting what i order. went today,and order wrong again was hot and I asked for it to be cold. then i went inside and asked if they could please make it iced and they did and when i took a sip it wasn't what i asked for again. so then i called and I must of been bugging the young lady because this was the worst costumer service i ever had and i've been going to them for 3 years. so disappointed. Time for Dutch Brothersz read more

This is my regular Starbucks that I go to, the drinks are always made right for me and the baristas working are always so sweet! If I'm waiting for a while on my drink they will come talk to me. Well yesterday I went in to order and it was the manager who ended up taking my order, her name is Anna. She did not look up at me, she was not friendly her voice was very harsh towards me and I felt so rushed to get my drink in that I forgot to scan for my stars even though I was using the app to read my drink!! I sat down and waited about 8 minutes but within that time I could tell she is not a very nice person. She was being rude to the baristas by rushing them, repeating a question over and over even if they were busy doing something till she got an answer and it felt very condescending the way she would talk to everyone. I hope her attitude towards everyone changes, especially with customers because I usually have a positive experience and time at the Bogue location and wish everyone else a happy new year!! read more

I don't know why I come to this location still. It would be faster to drive across town to one of the other locations. This time it only took 16 mins to get an iced grande caramel macchiato. Why did they increase their prices but the service gets slower. Now some of the baristas are working their asses off and keep an upbeat attitude which I love but be careful of this one. Seriously how can someone frown so hard for 15 mins straight!!! Maybe don't put your grumpiest most irritable barista in the front...just a suggestion. read more

The crew at this Starbucks are the best. Kobe has helped me at the drive-thru a few times . He is always so nice and friendly. Dani and Payton always make the tastiest drinks. Never disappointed. Making it work thru Covid! Keep it up guys! read more

I'm not sure what has been going on with this location the last few months, maybe they got all new staff or something. Every time I am having to have my drink remade because it is either missing the coffee part or missing the sweetener. Today we got Carmel Frappuccino's both tasted like they had no coffee in them at all. We also had about a 15-20min wait for them to be made the first time. So 40 minutes of my day wasted at Starbucks because they can't get their acts together and make the drinks correct the first time. Also, by any means don't order the mango dragon fruit drink because they are always running low on berries so they put a tiny amount even if you ask for extra. read more

The manager does not care about the customers, the store always is messy and smells like a bathroom. They care more about their drive through times then that of providing a friendly service to the customer. I was handed half of my drink and then told to poor it into another cup when it's done steeping.. while I was going through the drive through.. driving. To poor a hot drink into another cup while driving... uh no. read more

I asked if they could cook the bacon a little longer... But nope! They gave me uncooked fat on my breakfast sandwhich. We asked for a sausage sandwhich with no egg... What did they do? Add egg and double toasted it. read more

Starbucks - I literary asked if they could cook the bacon a little longer...... I get uncooked fat. - Coffee & Tea Near Me - Yuba City, California

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Especially good staff. Fast friendly and accurate orders consistently. I cant ask for more out of a coffee shop.

Always great service at this location! The employees are all very friendly and helpful and they always have a treat for my dogs when we come through the drive through :) read more

This is usually my go to stop since it's so close to my house. But lately their online ordering has sucked majorly. Needs lots of improvements. If you order one item. Great. If you're ordering multiple, you're better off walking into the store and ordering it there. They consistently leave one item off. First they left my sandwich off then today they left my drink off. And to top it off the girl made it without coffee. From now on I'll be ordering from the stabler location I guess. I don't have problems with that location. read more

If I could give zero stars I would. I don't know why my husband keeps going to this location, they have gotten 4 out of 5 orders WRONG. Today was the icing on the cake. Ordered a decaf grande coffee, they gave me a venti size, caffeinated. Im allergic to caffeine, it makes me super sick. Being 6 months pregnant and feeling this sick is awful. The employees at this location need better training. read more

Exactly what one would expect from a Starbucks location. It's larger then other location I have gone to plenty of seating space and a drive through. read more

This is usually my go to Starbucks, however in recent months the drinks have gone way down hill. I always prefer the same thing, a chai latte. Either they taste completely like warm milk or, like today, they taste completely watered down. I miss the days when I could count on my drink to always taste yummy. Looks like I'll be going to the Bridge Coffee Company. read more

Compared to all the other Starbucks in the area (Marysville incl) this is the best one. The staff has always been super friendly. I cannot remember a time when I have stopped in and not gotten a smile (of course I am a handsome devil)... Some of the other locations in the area make you feel like you're an inconvenience when you order a drink. Not his place! As with all Starbucks, they may not get the drink exactly like you want (come on people; are you ALWAYS perfect?) however, they are willing to correct it and not make you feel like a second-class citizen. The environment is comfortable, the layout is unobtrusive, and the manager is always smiling (yes, it's genuine). I definitely recommend this location above any others in the YC/Marysville area. read more

Generally good.. high employee turnover .... usually good expresso. U can't go wrong

I go to Starbucks a LOT. This one by far has the best customer service. I come here very regularly and everyone is so positive and super friendly. Many other locations that I frequent have employees that barely smile or make eye contact, I can feel the miserableness radiating from them. I TRUELY appreciate all of you guys who work this location. Thank you so much for always inspiring me to start my day off positive! Keep up the amazing job! read more

This Starbucks has always been my favorite , from the costumer service , to the way my drinks are made, and just the over all environment. Although today while I was going through the drive through, me and my friend simply and kindly asked whoever was taking our order to repeat themselves, and she then responded talking with a bad attitude, talking super slow as if we were little kids , when all we did was ask her to repeat it .... . It didn't bother me at all , but I work with fast food and know that you should always respect the costumer , the name tag that we saw was labeled Savannah , and we had never seen her before , just think someone who seems knew shouldn't already be having a tone with costumers simply trying to get drinks ... overall love this place! read more

Got my order wrong and was very rude. So Yelp has made my review at it because it was too short. I have never had problems at the Starbucks before until now. I would like the manager to be aware of this. read more

Starbucks - Did not make it thick and she had to scrape off the whip cream. - Coffee & Tea Near Me - Yuba City, California

This location has gotten better and better...super quick service, always 100% accurate and the friendliness staff around! Well Done!

Great place, Sometimes the service is slow. But still, it's Starbucks, can't complain. I love it. Especially on holidays, and the Starbucks aroma. The moment I come in, its heaven. The moment I walk out, I smell like Starbucks. Lol. read more

I feel like your store should have more than one person taking care of mobile orders in the morning... there's was about 3 more people there including myself who did not have their mobile orders and had them wait another 15-20 mins for their drink. read more

Clean, bigger then most areas, drive thru looked a little small for bigger vehicles. Service was quick and efficient but they did almost forgot my girls brownie, but once she reminded them, they ran in the back and got her one. read more

This is my favorite Starbucks. Better customer service and the service is faster than the others in the area. The baristas are very friendly, especially Adam, he is the best. He always has a smile. I never gets chunks of ice in the blended drinks here. read more

Starbucks - It doesn't get much better than a salted caramel mocha frap - Coffee & Tea Near Me - Yuba City, California