This Starbucks store in Wigan is a nice branch in a good, central, city centre location.
My visit here didn't get off to a good start, as they don't stock the places mugs I like, they refused to give me a discount on their Gingerbread flavouring syrup which remains from Christmas and they had run out of the Colombia espresso.
The barista resisted my negotiations of a discount.
I ordered a Cinnamon Latte with cream and I did enjoy my drink, I would of prefered it to be a touch warmer, but it wasn't so cold to warrant sending it back.
The other people in my party got a Triple Hot Chocolate with it being BOGOF with a special offer when you say their hidden phrase "We love Chocolate"
They is charging sockets in the store but they isn't many, they is so little that I got a girl wanting to charge her phone at my table, I didn't mind but it would be nice to see a few more spread around the store.
This is a large store, with normally a large queue and the numerous seats being close to full.
I didn't notice any gluten free cakes or sandwiches yet again in a Starbucks store, it makes me doubt they still do a gluten free wrap and brownie.
The barista who served me, appeared to be more serious than friendly and a laugh.
This store has free wifi, but as I was sat very far away from the entrance, I could not even pick it up, which adds to a disappointing wifi signal of which is really intermittent in central Wigan.
I feel this store deserves 3 stars as the drink I had was nice but the staff could be friendlier and I feel they should have more stock of the new Colombia espresso and perhaps slightly more seating as it seemed really busy on my visit, maybe something to help them cope with the high demand and large queues could help improve the store, however I feel three stars is a fair rating for this store as, despite the noticeable flaws, it is a nice store.
UPDATE:
Due to a recent experience with this store where I've noticed a downgrade with most parts of the store, from experience at the till (I was overcharged due to my gold level discount not knocking off), service (staff members told me there was nothing to do about my overcharging), overall feel (the store was already beginning to pack away with over an hour until closing), order experience (you can't order on your phone with the app at this branch) and beverage quality (drink was of a poorer standard than what I'm used to), I sadly feel this branch of Starbucks now lets the company down, I'm sorry to report and deserves a downgrade to a single one-star rating. read more