This is one of the filthiest Starbucks I've ever set foot it. It's understaffed and has several floors underground that are architecturally very nice but seating for 80+ cannot be maintained by the three employees on shift on a Saturday evening who also need to make drinks and work the cash and were just barely keeping up with that.
The first thing I noticed was flies crawling around the package food area. Then, when we got to the seating there was garbage on some of the club chairs, spilled drinks on the floor, food crumbs, and straw wrappers lying around like it hadn't been swept all day. There's also painting peeling away off one stone wall like there's a moisture issue there.
The women's washroom was out of toilet paper with used paper overflowing from the trash can and paper all over the floor. I tried the men's first rather than climbing up 2 flights of stairs to report the toilet paper issue and found it flooded by an overflowing toilet, which according to staff is an on-going issue.
Given how high traffic this location is being right off the main square, I blame upper management for the neglectful state of this place. There's no way three people can reasonably be expected to maintain the washrooms and seating with a never ending line up.
Shame, it really could be nice. read more