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Starbucks

2.3 (14 reviews)
ModerateCoffee & Tea
Closed • 6:00 am - 7:00 pm

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7 years ago

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1 year ago

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2 years ago

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4 years ago

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3 years ago

Probably one of the worst Starbucks I've been too, they always mess up my drinks. Wait is super long. The drinks just dont taste right

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3 years ago

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4 years ago

Great service went through the drive through and the barista was so friendly I love this place

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5 years ago

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10 years ago

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5 years ago

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6 years ago

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224
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2064

10 years ago

Small but cute Starbucks. Located inside Vons Market. Tables were clean, good service and friendly employees.

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9 years ago

Inside Vons, makes it convenient to enjoy a Starbucks and do your grocery shopping too. The staff is alwsys friendly!

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10 years ago

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Ask the Community - Starbucks

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4.3(4 reviews)
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I love ceremonial matcha and was excited to try Organic Tea House on Bear Valley after seeing a few…read morerecommendations on Yelp. I ordered a matcha expecting the rich, smooth experience that comes with quality, whisked ceremonial matcha. Instead, I was surprised to receive something completely different. As it turns out they use a matcha teabag. It would've been helpful to know that upfront. If you're a true matcha lover looking for the real deal, this isn't it. The staff was polite, but the drink didn't meet expectations. Disappointed, especially for the price.

I am so glad this location is closer to me!…read more Organic Tea Fusion, which originally started in Apple Valley, has expanded its businesses to 3 other locations. Each with its own personalities and menu, but still great service. So, before I discuss this location (Hesperia Location) on Bear Valley Road in the parking lot of Desert Valley Hospital, do keep in mind there is one near Victor Bowling (Victorville location) and another on Main Street (another Hesperia location). Let's talk about this EXPRESS location. That's what it is: a smaller menu with the same quality ingredients and in a smaller location. It shares its space with offices associated with the hospital, so be sure to sit in Organic Fusion Tea designated areas if you choose to sit for a bit. Upon arriving, you will see a Kiosk that you may order from. You may also enter to see their menu neatly written on a chalkboard (using marker, of course) and order from the Organic Tea employees. As for the atmosphere, this place is tiny. Maybe, just maybe, you will see Desert Valley Hospital employees waiting for their drinks as you scroll through the kiosk to place your order or read the menu. Today, I tried the Lavender Milk Tea and I made my modifications on the kiosk. It was made perfectly. There are other menu items I have not seen at the Apple Valley location, so I would like to return and try them. Such menu items include Happy Tea and Elder Healer, both of which I think are good marketing items for being in the same parking lot as a hospital. Food is not served here. The location is too small and can not accommodate a kitchen. Drinks is it's priority and it's called Express for a reason: it serves up the simple, quality drinks. Highly recommend if you are on the go and need a quick, organic, Tea drink.

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4.6(10 reviews)
0.0 mi

Let me start by saying service is always top notch here. Everybody's always pleasant and cheerful…read more Yeah, we all have our bad days and moments but for the most part this team usually is pretty cheerful, upbeat and pleasant. I always order my Nitro cold brew here and is 95% of the time. Always spot on if it's not right. They make it right. This team has a pretty consistent workflow and gets the orders out in reusable times. The food is always hot here and if I order a double baked spinach wrap it's double baked and . The ambiance is typical of Starbucks locations ,music jamming, students typing away and Bible reader having their Bible studies. Nothing different than most locations. This place is my go to despite us having 3 Starbucks on this corner. Yeah spoiled,but I'm not complaining. The turnover rate is not that bad here,but if they do get new hires, they are quick to learn and be on board with the rest of the seasoned crewmate. Albert rocks! And is always on with the regular customers. Keeps the vibe going.

This morning when I visited this location to pick up a mobile order, I walked in and stood at the…read morecounter where they're completed orders are usually placed. I stood there for over 12 minutes without being greeted while Celeste, Stephanie and Jenny who are baristas continue to walk back-and-forth placing drinks on the counter, but never greeting me or asking me was I there to pick up an order after waiting for approximately 12 minutes? I went to ask the cashier what was the corporate number and the number for the manager, Stephanie interceded and asked was everything OK and I let her know that everything was not OK that I have waited for over 12 minutes and not been greeted. Our act was either there to pick up an order. Stephanie proceeded to say that she had greeting me which she had not, and I proceeded to let Stephanie know I was not greeted because if I was greeted then they would be well aware that the order that I was there to pick up, which was two bags had in fact, been sitting on the counter behind the baristas, not in front of them where I can just grab it and go. After making Stephanie aware of this in her going behind the counter and grabbing the drinks and handing them to me, she did apologize and I left the store. It is very sad to me that in the world of customer service you're walking into a business that serves a drink that is designed around the morning and people are walking into an establishment in the morning and not being told good morning and not being greeted from the time that people leave their house then they get to Starbucks that's their first interaction outside of their home that can reflect the rest of their day. This was a horrible experience because Starbucks is mainly catering to the morning crowd. Why is nobody saying good morning why is nobody saying how can I help you? Why is nobody greeting people who walk into that coffee shop the ladies at this location need to do better. There's no reason why anyone who walks into that place should be standing anywhere for 12 minutes unless they're in line waiting to place an order.

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