Wow trying to find something positive about this location however nothing has come to mind as of yet.
I got into the queue to order four drinks
The first thing I was told was they didn't make matcha green tea Frappuccinos although it's on the menu board I was told twice they have never made them and they looked at me like I was an alien .
After I pointed out the display board I got a whoops looks like you were right. I proceeded to order the next three drinks -one hot chai tea latte,one strawberry cream Frappuccino and one vanilla bean Frappuccino . After a ten minute wait the chai tea latte and the green tea frappe were ready but 15 other drinks came out with customers who came up behind me and ordered but I was still waiting for the strawberry frappe and the vanilla bean frappe. By this time a man came In Behind the counter but I was unable
To make out his name tag ,he acted in the position of a manager and I was waiting for the drinks still to come. By this time the green tea frappe has started to melt and still no other drinks. I approached the man and asked if perhaps the drinks I had ordered had been misplaced as it was now twenty minutes that had gone by. He asked what the drinks were and when I told him he said that they were speciality drinks and took time to make. I mentioned that other orders had come and gone and he said this man's drinks
We're ahead of you and I said no actually they came well after my order
Was placed . I continued to wait another 10 minutes where the strawberry cream
Frappe came out and still no vanilla bean
Getting tired of waiting by this time and finally the vanilla bean drink arrives ! Yay ! Except It
Was brown . Not sure when white drinks are turned into brown drinks but like ok ? So I said to the girl this is not a vanilla bean Frappuccino and she argues and say yes it is !! Finally the manager ? Man came over and said that's not a vanilla bean Frappuccino it's brown so once again waiting for the correct drink to be made. As an avid Starbucks drinker I have to say i was ready to ask for my money back ! I definitely will not get that time back that was wasted waiting for expensive
Drinks to be made and service that was anything but good understaffed and a little
Too rude for my liking next time I will
Drive the extra 45 minutes to Charlottetown for my star bucks craving I have always had outstanding service there as well extremely pleasant service read more