Right before closing (3min) I walked in and the baristas greeted me and were okay with me ordering something, no one had an attitude and created the drink that I wanted. I forgot the baristas names but they delivered great service. read more

Starbucks - Banana Caramel Frapp with Banana cold foam. - Coffee & Tea Near Me - Slidell, Louisiana

Starbucks are always faithful, no matter where you are. They have friendly staff and offer a clean environment for relaxing, reading, or whatever works for you. I did not order food but I did have a grande creme brulee latte with soy. It was on point. The extra shot of espresso gave me the added push to finish the day. I look forward to visiting Starbucks again. read more

customer service sucks!! I ordered 2 drinks via mobile app. Mobile app road be ready in 4-7 minutes. great, take me 10 minutes to get there. i went to the mobile counter and no drinks. 1 lady working the drive thru and looked at me but didn't say hi or ask what i was waiting on. 2 more women working the coffee machine next to mobile counter never said hello or asked what o was waiting on. bout 15 minutes after the drinks were suppose to be ready, one of the ladies asked.. i stated what i was waiting on and guess what?? The drinks were already made, ice melting and sitting at the drive thru counter as the girl at the drive thru counter said, they are right here. What ever happened to a "hello, what can i get you" in the service industry ????? read more

Hadn't been in a Starbucks in years. At this location first thing I noticed were dirty entrance mats and bare unsealed concrete floors looked like they hadn't been moped in days. Coffee was good. read more

Yay! My favorite Barista Trey J Mollo is here this morning! It has been pretty awesome getting to know him. As he prepares my Sugar-Free Vanilla Cappuccino we chat. Check him out on You Tube & IG with his song titled: Golden Boy. Starting my morning with great coffee, great conversation, and great customer service sets the tone for my day. With so much negativity going on it feels good to meet great people! read more

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When me and my family arrived here at 5:59 they told us that they won't open for 1 minute. They made us wait until 6 am. They proceeded to tell us to pull around in which they had us doing circles in the drive through. I felt embarrassed that I was doing what they told us. They took my pride and stomped on it. -an unhappy customer read more

Worst Starbucks I've ever visited! Only 2 customers ahead of me that only ordered 2 drinks and my wait was more than 30 minutes. The barista gave my first drink and waited 15 minutes later to ask me what my other drinks were. Got my second drink and had to wait an extra 15 minutes for my third even though all 3 drinks were ordered on the same ticket. Unbelievable! Most terrible service I've ever experienced! Do not recommend this location at all! read more

Drink was wrong , food was wrong , this place sucks. I ran inside thinking the drive through would take longer considering it was backed up .. my mistake... I waited for 30 mins!!!! When finally I went up an asked about my order . Turns out they didn't ring up everything ordered.. and ran out of ingredients to make my drink. so I had to reorder and wait again . 12 people who came in after me got their orders.... And now I'm 30 mins late to an appointment I had scheduled for this morning ... very disorganized team / system they have going on in there.. and I'm very disappointed in my drink / entire order / experience. Just opened the bag and this isn't even my food / order .. wrong again .. now I have nothing to eat.. thanks for nothing read more

Starbucks - a cup of coffee in a cup holder - Coffee & Tea Near Me - Slidell, Louisiana

This location has issues. I know what you're thinking. You're thinking that if I went to a local coffee shop I probably wouldn't be writing this review. While you may be right, you should also probably mind your business. Sometimes I want decent coffee that is super convenient. A little while I ago I was in need of just that and happened to be on the Twin Span Bridge. I figured I could head for the drive-thru here, get a massive coffee, and turn around and head back across to Nola. What a mistake that was. This Starbucks is like all the others as it relates to the products they offer. Where it isn't like many others I've visited is that this one is slow, difficult to get in and out of, and their coffee often sucks. Located in the massive retail development Fremeaux Center, it is relatively easy to get in to this location. That is where the problems begin. The way the store is designed the drive thur almost constantly blocks the parking lot. So while you're waiting you always have someone trying to leave which causes gridlock. Making matters worse is that the drive thru moves at a snails pace. I don't know what the issue is, but I have never received quick service here. Once you finally do get out of the drive thru (it took me about 20 minutes last time), there is no easy way back to the main road. You actually have to drive towards the shopping area, enter a roundabout, and dodge the morons who have no clue how to drive in a circle before you can leave. It is probably the most inconvenient Starbucks in Louisiana. After this whole debacle I took a big sip of my iced coffee and nearly spit it out. After all that, it tasted old and burnt. If I weren't a tree hugging environmentalist I would've tossed it out the window. If you want Starbucks in Slidell, I recommend the Hwy 11 location. It is worth the extra drive. read more

They have some pretty bad Yelp reviews, so while I was waiting in the drive thru, I was definitely nervous! First off, it's almost impossible to make a turn in here, we actually even saw a fender bender after we were leaving. Not something Starbucks can change overnight. Waiting in the rain for almost 15-20 minutes for a smaller size of something you did not order is definitely not the way to make your customers happy. Check your drinks before you leave..... read more

Starbucks - The menu - Coffee & Tea Near Me - Slidell, Louisiana

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I've never really had a problem with this location. Sure they get backed up sometimes but honestly that's most Starbucks. I have had a handful of times where they have been out of a certain beverage but it's not like there isn't any other option. Every time I've come the staff are incredibly patient and friendly and seem genuinely apologetic about any wait time I had to face. I will admit I'm not a huge fan of the way their parking lot and drive through are set up but I don't come here based off the layout. All in all you should come here and make your own judgement. To me it's a regular Starbucks and I will be coming back. read more

great service and cakepops! coffee is good and the workers are really kind. great location all around!

I went through drive-through with my boyfriend to get a drink when we pulled up to the window to pay for our drinks a young man behind him was using the broom from the floor, to sweep off the counters with putting the dust pan FULL of dirt and trash right on top of where the drinks went to sweep up the crumbs from the left over drinks. ABSOLUTELY NASTY I will never be going here again I have no clue what else they do behind the scenes where I can't see but that is so unsanitary and can cause so much sickness read more

The basic drinks obvi but the window guy was very nice and polite. We did drive thru he should get a raise

For all you people who leave negative reviews about the wait time .. try making 100s of drinks in a matter of hours. These guys do an incredible job. I used to work at this store and it is the highest volume in Slidell. Also it's not their fault about the parking lot so take that up with corporate the people in the building make coffee not design the parking lot for Starbucks... get a grip Also side note and it's gonna shock a lot of people ... the baristas ... are HUMAN ... not robots or monkeys you make dance. So maybe have some grace. Yeah trust me I get it sometimes we should have maybe handled things in a different way. But some of you have no idea the stress level of this job . So some of y'all with your boo hoo comments just chill . Also I am the big bearded boy mentioned in on of the reviews below ... and I would most def point out that that the man that made that review was probably the rudest customer I ever encountered .... demanding everything and treating our team like we were dogs . Been waiting a long time to write this on here . But I don't work here anymore ‍ soo there you go. read more

Placed my order and repeated myself twice to make sure the gentleman said yes got that. My Trent's ice Coffe has the cream but NO CLASSIC SYRUP when I asked him to please give me some in a cup he stated I saw her put it in there but here gave me some in a cup and when I poured it In my drink and it was hazelnut syrup REALLY!!! Then to have burnt shot added to my iced white chocolate mocha DISGUSTING!! Driving down the road disappointed with no coffee to drink !!!! Just my water that I also got read more

Starbucks - a person holding a cup of iced coffee - Coffee & Tea Near Me - Slidell, Louisiana

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This place is very nice! The drive through line is kind of tricky but that's ok! It's your typical Starbucks. Full menu now! Whoop whoop. Fast and friendly service! They have a small outdoor patio and small parking lot for the building. Just wish it was a little bigger. And now I know to order a iced caramel with a splash of coffee because they don't put nearly enough caramel in the coffee. read more

Starbucks tastes the same whenever you go so of course that is 5/5. This location has the absolute worst parking and drive thru. It takes forever (15-25 mins) to get through the drive thru line. If you park to go in, you get stuck in your parking spot because of the drive thru traffic. Do yourself a favor and drive 5 mins down the street to the other location. read more

Starbucks - This is the drive thru traffic on a good day. Look at the cars stuck in the parking spots - Coffee & Tea Near Me - Slidell, Louisiana

The coffee always taste burned to me. I wish it would be better cause they are a great group of people that work here. I love there lil Christmas things in the store too. Sorry for the three star... I will say this though the girls at the desk are great and the lil gay guy it the best... I'll be back if not just for them. I'mma try tea next time...lol read more

I stop here often since it's near to the house. I always order ahead and even though I may not be the most cheerful in the morning, these folks know how put a smile on my face. It's always a joy to walk in and be greeted by some awesome people. They even suggest different drinks for me depending on what I'm ordering. They let me know what they've tried and what the likes and dislike are. They even tell me when something I like will soon be discontinued. They rock!!! read more

I like this location the service I received was great the line was reasonable and the cashier was friendly he gave me great service .. my drink was messed up but he fixed it and said are you upset I said no he many people get angry told him if people would get upset with a drink images how their heart really is .. life is too short we have one life make it count and he smiled... thank you star bucks read more

I have been to this location on several occasions now. The tricky part about this location is if you are leaving and NOT heading toward the shopping center. You still have to turn right to go to the shopping center and then go through part of the parking to head back out to go to the freeway, or out of the shopping center. That can be a pain, especially during peak shopping times. Their parking lot is small to say the least, and when the drive thru is backed up, it can be a pain to get out of your parking spot to leave. The interior is small. There is an outside area to sit. The drive thru is easy to get through though it is not always quick to get through. I have no major complaints or compliments either way. read more

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I guess I'm gluten for punishment. Today I was rerouted due to a tree blocking the road. I've had bad experiences at this Starbucks that ranged from inaccurate orders to "oh my goodness they're slow" service. I promised myself that I would never go back to this store because I really don't like getting upset but this day I really wanted my morning fix and I had a few extra minutes to burn so I decided to go anyway. Today was slightly different because I got a double dose of BS: unprofessional behavior and poor customer service. First mistake, I placed an internet order because I really loath interacting with the staff here because they can be confrontational at times so I placed an internet order. I ordered a coffee, egg bites and a breakfast biscuit. It took me about five minuets to get there so I waited outside a little while longer to allow them some additional time to put the order together When I entered the store I noticed that my order was not ready which was no big deal, I had a few extra minutes to burn. The barista called my name and called me over to the pickup counter. She made me aware of a mistake that I made using the Starbucks app, and verified my order with me. I'm thinking "good job" to her and stupid me but I screwed up, but that wasn't the end of our conversation. She began fire a barrage of condescending questions at me as if to remind me that I made a stupid mistake which I had already owned up to. Silly fat fingers. After repeatedly telling her I understood, she finally released my drink. Thanks. I noticed that they were pretty busy so I sat and waited for the rest of my order. After about 6 walk-in customers later , (about ten minutes) I realized that my food order wasn't coming so walked over to the counter and stood there for what felt like five more minutes. I checked the app and seen that I placed the order at 9:19 am, and it was then 9:38 am. I guess I really looked upset because the same female from earlier asked if I was waiting on something else. I almost exploded because I knew I shouldn't have visited that store. I told her what I was waiting on and she went to work, which I truly appreciate now otherwise I'd still standing be at the counter being ignored. After a conversation with her coworkers , I was sluggishly approached by one of the food prep staff. At that point I started my stopwatch just to see how long it would take to make the rest of my order. In just over three minutes my order was done and proudly placed in my hands. No apology for the delay just, "Is there anything else." I almost said no but I was compelled to say something to someone in charge so I asked to speak with the manager which was a waist of life. OMG! I calmly explained my dilemma to her and she began setting up a refund for my order which I did not want. I was just happy that I finally got my order but I couldn't leave without expressing my concern. She explained to me how they screwed up. Based on her explanation, it was obvious to me that this was no solo incident and appeared to be a communication issue. Again she tried to give me my money back and I told her no and explained why. As I explained myself she looked back at her staff and gave me a high five like she was agreeing with me and letting them know, "Even he knows y'all garbage." Wow! I read the reviews prior to posting this and learned that I am not alone it seems that this manager has been allowing this staff to operate like this for a while. I refuse to pay these high ass food/coffee prices and receive funky service. I really like this store so I remain hopeful. I will try visiting in the evening before I render my verdict. I hope the owners or someone important read these post because the problem is not at all it's Starbucks it's this Starbucks . Please fix this. To be continued........ read more

Guess even though there were No customers in front or behind us, the starbursts employee didn't have enough time to replace the obvious damaged rim cup, instead they slid another cup under.... so guess what we got... A MESS!!! Hot coffee that the lid is not on Burning my hand and making a mess all over my car. GOOD MORNING read more

Starbucks - Coffee & Tea Near Me - Slidell, Louisiana

Didnt even deserve a star!! Sat in line for 40min!! Because I got stuck in the dang drive thru and parking lot was grid locked. What a freaking mess. Got up to the window surley they were short handed because it took so long! NOPE!! They had 7 people working. The girl at the window didn't acknowledge us at all just told us what the total was and closed the window. Proceeded to give me my order. One of my drinks was wrong. They were baffled why i wouldnt take the drink. Took 3 of them to ask me why it was wrong. I wanted white ice tea... they gave me something pink. They had total attitudes and never once apologized for the wait, horrible service, or getting my drink wrong. I ordered $25 in drinks and food and what a cluster fuck it was. Retrain ur staff to give a damn please. read more

I guess it had to happen sometime. Starbucks let me down with poor customer service. This was a first for Starbucks. They are kind of like Chick Fil A with the people they hire.. usually always top notch. Very sad when you run into someone like this that has an attitude. Someone with a lower class look on life that doesn't understand good customer service. I love Starbucks and enjoy their lattes and other drinks on occasion. But there are too many coffee shops around now days to put up with bad service. I hope this doesn't become part of Starbucks' norm. I'm glad I was traveling when I visited this Starbucks and they are not around my home town where I frequent my local Starbucks. This would be very disappointing. read more

How the F is half & half considered cream! It's f'ing half & half....hence the f'ing difference in the name! "Cream - half & half"

Beware: Uses drip coffee and adds hot water for americano. Parking lot a disaster. The drive-thru line is directly between the parked cars preventing people from entering and exiting parking spaces creating a traffic nightmare. read more

By far the worst Starbucks in the Slidell area. Poor, slow service, no greeting when you enter, and unkempt. I've given them roughly ten chances but now I give up. The time spent waiting will be used to travel to a swifter, cleaner location in the area. read more

I actually liked the way this place looks! New and refreshing however I just witness my drink made incorrectly. I asked for 1/2 caffeinated frappuccino. She measured milk into the pitcher directly and added all the stuff then realized I asked for it half caffeinated...pulled the shots into the the cup and dumped it in the already prepped pitcher. Very disappointed. Tastes really milky. I don't have time to go back and get it corrected. I just won't be back. read more

Slowest Starbucks ever...and that's saying something. It can't take 15 mins to warm bread. Ridiculous

Consistently annoyed with this location. Always a 20 minute minimum wait in the drive thru. I order, get held hostage for 20 mins to arrive at the window and they are out of what I ordered. Ok, get a substitute, no big deal. Pay with cash, asked for 2- 5's instead of a 10 and was told WE ARE NOT ALLOWED TO MAKE CHANGE FROM THE TILL. But I paid cash, its my change, I didn't pay with a card and ask to break a bill. Seriously?!? This was likely my last visit to this location. read more

This store never fails to disappoint! The parking and drive thru location is horrible. Drive thru is always packed which makes parking and pulling out difficult. Parking lot is small. It's always a 15-25 minute wait inside and out, sometimes longer. The workers are slow, you'd think since this location is always packed they'd pick up the pace a little. They need to up their skills and move faster. This is the only starbucks I have a problem with and despise coming here. read more

I headed to StarBucks at the Fremaux Center before getting on that twin span. Waited in drive-thru, wait wasn't that bad for the a.m. My mouth watering, smacking lips, anxiously waiting for my grande, hot caramel cappuccino just imagining drinking while driving 45 minutes to New Orleans for work. BLEH! YUCK! It was not delicious, not made right or flavorful! It tasted like milk with a HINT--very small* hint of caramel flavor! It was bland and gross. I was mad! I kept sipping and trying to like it, but no! read more

This location was just not what I've come to expect from Starbucks. The employees didn't seem to really want us there, and were impatient with us ordering. Aldo, the store was just really dirty. There was trash at almost every table (inside and outside), and food on the floor. When our food was ready, I went to get it. There was some food that I did see (just sitting there), so I picked it up and had all the food back at the table, and started to remove it from the bag. It was not our order, but someone else's (that was coming to pick it up). I took it back up there, and told the lady behind the counter what had happened. She just took it and put it back up there. I feel this is just unsanitary. I wouldn't want someone else's hands all over my food and cup before eating. I won't be visiting this location any time soon. Even trying to get out of the parking lot was an adventure. If there are a lot of people in the drive thru...you'd better not want to leave in a hurry. It took me 15 minutes to get out, and I had to work my way out. read more

We tried to give this Starbucks multiple chances - but it never fails - they are ALWAYS out of almost every lunch sandwich on the menu. I don't mind waiting in a long line to get what I want but it's so frustrating to get up there just to find out that you have to settle for your fourth or even fifth choice because they're out of everything. We were so hungry, we ate the item they did have like children being forced to eat their vegetables bc it was not good. The only reason I'm giving two stars instead of one is because they do have a very good cream cheese danish but I'm pretty sure all the starbucks do as well. Don't go there if you're looking for a little bite to eat for lunch, you will be forced into getting a disgusting dry egg white thing. read more

Absolutely amazing service! First time at the location and mindy was well informed on everything they had and what they didn't because of a nation wide shortage. Would definitely recommend this location! read more

I visit many Starbucks and this has to be the worst. This Starbucks was dirty starting from the counter area, bathroom, and baristas areas. I was the only one at the counter while 3 workers were talking. read more

I wholeheartedly disagree with the bad reviews of the staff's attitudes. Every single person I interacted with was friendly, helpful and smiling. They are not lightning fast - true, but my coffee was great, the shop was clean and I would def come back if ever in the area. read more

Came on here to comment positive but when I read the comment that a previous employee Dylan or some name like that posted, definitely not smart. Even if you no longer work at the establishment you shouldn't post your comments to other posts and should never ever talk bad about customers, I don't care if they were one of the rudest customers on earth. Just very disrespectful and kind of makes me look at this Starbucks as a negative if that's people they have hired. HOWEVER, I've been going through Drive thru and I will say I have had very nice employees. This store is constantly out of things I want to order or try to but I know they get a lot of people and they are always very nice about explaining they are out. My drinks have always tasted good and the food is good most the time too. One visit I did get an extremely stale donut....I had to throw it away. It wasn't even edible. But I'm sure if I would have called they would have given me something else. Overall, a great place and very nice employees that I have met so far. Just moved here. read more