This Starbucks location has a very nice patio, larger than most. Usually I take my drink and food to go, but the patio is nice when I have time to sit and relax. The location is conveniently located near the exit off I-74. The baristas are friendly and my order has always been correct. read more

The worst Starbucks I have been to. 8 staff members and they could not keep up with the orders. They had 1 person just re-stock the supplies and take orders inside, 2 just talking, 2 on the drive thru, 1 cooking and warming up the meals, 1 person making all the coffee for the drive thru and the lobby. The last person was just there. Really lack of leadership and it took almost 15 minutes to get 1 latte. read more

Horrible service...I don't know how long it's been since I've gotten a good coffee...need new staff people that care about customers..asked for extra ice got none..it's about and inch of white mocha and they refuse to mix it with the drinks .. After numerous complaints the staff still refuses ...this needs to change ...no one wants to drinks stright ice expresso read more

I stop at this location often. It is right off of the interstate and easily on and off access. I am always greeted with a friendly smile and how may I help you. My only complaint with this location is it's a little slower than other Starbucks. I stopped at wow traveling. be careful if you park too close to the drive-through as a line gets backed up and you cannot get out of your parking spot The drinks are always tasty and there is plenty of tables for you to sit and do some work while you're enjoying your latte . read more

Starbucks - Coffee & Tea Near Me - Shelbyville, Indiana

I stopped by this store because I placed a mobile order for In Store pickup. I specifically placed an In Store pickup order because I knew the drive thru would be long due to pumpkin flavors being released today. When I arrived, the door was locked and there was a sign saying only the drive thru was open. The line was wrapped around the parking lot, but I could see my drink was being made and I was able to select In Store pickup. I called the store to cancel as I was in a time crunch, and they said I had to call 1-800-STARBUCKS to get a refund. This is ridiculous, if you're not going to open your doors, you need to work with Starbucks to prevent in store ordering in the app. There might be customers without cars, or may get false hope that they could visit the cafe based on the app. You're also forcing customers who could just swing by the counter to grab their order within minutes to wait in a 20-30 minute line - for what? read more

i love this starbucks, never got a order wrong, always sweet at speaker and in window, and just overall great!!

So I get the same coffee every time I go to Starbucks. So obviously it's going to taste the same each time. Well when I went into this Starbucks to tell them my order was wrong and I'd like them to please remake it they didn't want to. I would have waited till they had the time to remake it. But they wouldn't. I wasted my time and it's a waste of coffee I'm not going to drink. I was very polite until I got told they didn't put any cinnamon in it. But my whole personal cup smells like cinnamon. I will not be coming back to this location. This isn't the first time they wouldn't remake my drink. read more

Store has very very poor customer service. Made a simple request and one of the workers wouldn't complete the request because "we're too busy". That's a great way to do business. read more

This Starbucks location has consistently provided poor service post-COVID. Because I drive to Cincinnati 2-3 times a week I have had ma nose dive rating in the negatives. That's how much it suck read more

Starbucks - Coffee & Tea Near Me - Shelbyville, Indiana

Baristas are friendly, service is fast. Food is served up fresh and hot and two orders in two days they got 100% right. The interior is spacious with comfortable seating including banquettes and padded chairs. Lots of outlets to plug in and work and a large patio to enjoy your food outside with umbrellas for shade. Starbucks doesn't get much better than this. read more

See all

Plenty of great people to serve us though it is the most unclean Starbucks we have ever been to. From the floors to the windows to the counter splash windows when the sun shines in. Yikes! We're from Michigan and even the really busy Starbucks are very clean. read more

This place is only ok when not busy. I had to wait 15-20 minutes on one drink and for atleast 5 minutes it was sitting in a blender melting. The lady in charge of my drink moved on to making about 4 lemonades before she took it out of the blender. Not to mention they didn't even make it right my drink is bland and hardly taste like anything other than ice. Not returning. read more

Starbucks - Coffee & Tea Near Me - Shelbyville, Indiana

My drink is almost never made to order, my mobile food order last visit was out of stock once I arrived to the store. Rude tone at drive thru. Pickup was for 9 am and have been waiting for 20 minutes Nice location by interstate and close to home but the employees either need help or to get a new job. I just want my coffee in peace read more

Starbucks - Smashed food - Coffee & Tea Near Me - Shelbyville, Indiana

I haven't been to a Starbucks in a long time, wanted to see how it was. As always, it was pretty busy. A line of cars reaching the road, parking lot filled. I decided to get a cheese danish and an unsweetened passion tea. The danish was warm and doughy, slightly sweet, and flavorful. The cheese on top was gooey and tangy. Definitely would get again. I mainly drink unsweetened tea because I quit drinking sugary drinks long ago. This tea didn't quite taste like tea but more citrusy and light. The passion fruit flavor was strong. For 3 people in line, it took a fair amount of time to get my order. Not in rush, so I don't mind. Inside was clean and dimly lit (perfect). read more

Luke warm coffee, ice cold sandwiches $25. Threw out coffee and fed sandwiches to my dog. Wife couldn't eat hers coffee was two thirds of the way full and no need to put sleeve on cup barely warm read more

starbucks barista here from north carolina, and this is the worst starbucks i've ever been to. i have never been inclined to leave a review until now. the lack of organization is absurd, and their floor is stacked with staff. completely out of standard, things not dated, almost every barista on the floor was out of dress code, no hats, milk left on the counter which makes it out of food safe temperature, no aprons, foul restrooms, drinks were gross and not made correctly, and i could go on and on but i just simply wouldn't waste your time going here. just make the drive to a different location because it's not worth even stepping in the door. read more

The hot chocolate we ordered was watered down, cups thin, we were not given sleeves and cheap lids the green stoppers did not even fit. Won't stop at this one again and will tell others. read more

I have always used the drive thru at the this location and have noticed that there isn't a lot of wait time It was close to the I70 and an ideal Starbucks locations for travelers to stop by. I have always bought the java chip frappe. One time the consistency was great and another time it was very watery. read more

Starbucks - Drive thru - Coffee & Tea Near Me - Shelbyville, Indiana

See all

I did just use the drive through, so not much to really say. I pulled in and didn't have a very long wait. My drink was what I ordered. The person I paid was nice. My 3 star, well sadly I feel this way about every Starbucks, they are okay, not great, not amazing, okay. I normally try to find an independent coffee shop when I need a coffee on the road, but sometimes you don't have much of a choice. If I go to Starbucks I have to order something other than just a plain coffee, because well I hate their plain coffee. Normally I will get an Americano or maybe an iced cold brew. Other than that I am not one to have to have a Labeled cup in my hand. In all fairness they do make some good drinks, I just don't normally order the heavy sugared ones. read more

While we love Starbucks, we will not be stopping at this store again. Several things did not make sense that we witnessed and our drinks were not up to Starbucks standards. Nope. read more

Excellent service and friendly employees. They have a door designated for entrance and one for exit. Markings are on the ground to encourage social distancing. Overall great experience! read more

Can't really go wrong at a Bucks, this was a quick stop right off the freeway.. Learned the lesson that my 2 year old son really loves apple juice... Probably as much as his dad loves Coffee! But like coffee sometimes Apple Juice can pay you back in full a little ways down the road! Poor little guy! Great stop though, can't blame Bucks for being awesome and having what the boys love! read more

Starbucks - Coffee & Tea Near Me - Shelbyville, Indiana

This location has always been pretty good for me when I've visited. It's clean, fairly quiet if you go at the right time, but does get busy during peak times as this is the only Starbucks in town. I've noticed that I have to be careful when the baristas make my drinks, because sometimes they don't seem to pay special attention if I need a non-dairy alternative. Other than that, though, it's been a good, dependable stop! read more

Starbucks - Quiet weekday evening - Coffee & Tea Near Me - Shelbyville, Indiana

This was a brief drive-thru experience but I felt it was still worthy of a short and sweet review. This location is easily accessible off the highway and parking is easy to find if you're planning to hop inside. The friendly staff did a great job of keeping the line moving and I thoroughly enjoyed my pumpkin spiced latte. Yes, I know, it's a super "basic" beverage but as it turns out it's pretty delicious especially when you request half the sugar. Heads up: this is one of your last drive-thru coffee options before reaching the outskirts of Cincinnati heading east. Similar to 99% of Starbucks you'll find an assortment of breakfast and lunch options ranging from oatmeal and egg white sandwiches to salads and pastries. read more

See all

This location is a prime location as you're getting out of dodge! BUSY: It's ALWAYS busy here! SLOW FACTOR: 100%, it takes foreverrrr to get a drink here. STAFF: I feel like they are mediocre here, not overly friendly but not anything to complain about. ACCURACY: This is extremely important, and they seem to always be on it, which is much appreciated!! CLEANLINESS: Looks good! AVAILABLE OPTIONS: It really seems like a much smaller store. I would lower my standards and expectations. I bet they probably run out of items faster since it's smaller as well. The cases seem a lot smaller than what I've seen at most other Starbucks around the country. LOCATION: GREAT! TIP: Ask for your espresso shots Ristretto. They are sweeter ENJOY! read more

i order a chai tea latte with sweet cold foam and it was literally ALL ice and my cold foam was whip cream. waste of my money. also took forever to serve. read more

Went in store because drive thru was backed out in to the street. Stepped to the register to place my order and the man was Rude and said what can I get you, as if he was annoyed. His tone and body language was awful. Waited 15 mins finally got my order which was wrong. When I calmly and nicely stated to the lady they were suppose to be iced and not warmed she grab the cup to look at the ticket and said "No." I begin to tell her what I order and she cut me off and said I will remake them. I was only trying to make sure she got it right this time. Waited another 20 mins. Absolutley the worst Starbucks I have ever been to! read more

This location, on a Saturday morning at 11 o'clock, has its doors locked and the line is out the street a quarter of a mile for the drive-through. If you place an order on the app they won't let you in the store because they say they're shorthanded and the manager hung up on me. Poor planning on their part with a cross country meet just down the road with 500 attendees. They need to manager their staff better. Don't ever go here I will never again. read more

So I know Starbucks has a policy if the drink isn't right they remake it , well Becca obviously thinks she's the best barista ever , my drink was wrong (I order it everyday, most of the time from this location and it tastes right) she wanted to give me an attitude telling me she knows she made my drink right and then wanted to act like she wasn't going to remake it . When I asked you could just tell I made her mad . How about a smile Becca ? It is your job . Very disappointed, wish I could speak to a manager but the two girls that were there seemed pretty buddy buddy you could tell they were like making fun of me, looking at me then looking at each other and laughing . Pretty sad . read more

Rarely open inside. Constantly changing hours almost on a daily basis. They have been saying its due to staff shortages sincd Covid, but really I think its just bad management. I visit Starbucks all over the country on a weekly basis and this Starbucks in the most inconsistent. read more

It sucks the 2 items I came here for they are out of. Motzerella sandwich and a brownie.. It's just annoying They could at least offered me a coupon or something for a future visit, but no sympathy for what I drove all the way in town for they are out of. read more

Good location...very clean inside and always friendly helpful employees. I can get in and out fairly quick. They always have what I want. read more

Starbucks - Coffee & Tea Near Me - Shelbyville, Indiana

See all

Waited 15 minutes for one drink. the place is so dirty. There is syrup splattered all over the glass behind the counter. Every Staff member is joking around and not paying attention to quickly making their drinks for there customers. read more

If you like expensive well made coffee, this is one place to get it quickly. They are always busy, but get everyone thru the drive thru and inside lines quickly. They also offer coco and a few non-coffee drinks, and small snacks. The staff seems well trained, the place is kept clean, organized, and looks nice. read more

Starbucks - Coffee & Tea Near Me - Shelbyville, Indiana

See all

This is usually my stop when I'm heading to Cincinnati and want to stop after getting out of Indy traffic for a pick me up before the trip begins. Easy on/off interstate access (especially if you're heading east) and there's never really a wait inside. Drive-thru is sometimes a bit backed up, and I find it's usually faster to go inside. read more

I'll say up front that I'm not a HUGE Starbucks fan. Once in a while I'll get a craving, and stop in, but that's fairly rare. That said, when I stop at one, I've always been impressed with the friendliness of the staff. However, that wasn't to be the case here. My wife and I were headed down I-74 and I was in dire need of some caffeine, so I we decided to stop. It seemed the entire population of greater Shelbyville decided to stop at the same time. (About 6PM). Now, I understand...places get busy. You can't always staff for the unexpected. But one CAN expect the employees to maintain a smile and professional attitude when times get a little tough. That wasn't the case here. Add to that an employee who dropped what she was doing to chat with a friend who came it, and it was a most unsatisfactory experience. read more

Normal Starbucks quality HOWEVER the managers attitude about a complaint was so nonchalant that it left a bad taste. Two teen girls came over to the patio(never bought anything at Starbucks or even went in) from the nearby hotel. They proceeded to curse and argue loudly on the phone with someone. f this F that. Nonstop. The people in he patio tried to ignore them and finally I went inside to talk to the manager. I was told "there's nothing we can do if it's just language. There's just been too much in the media lately about that sort of stuff at our stores". So ie, they'd rather alienate actual paying customers than to offend loiterers being deliberately disruptive. He said "sorry about that". Wow. Have some backbone Starbucks. read more

A predictable experience. Nothing made this experience stand out for the good or the bad, it was just another Starbucks. Staff were in the zone but not tremendously interactive. Starbucks is a go to to know I get a good cup of overpriced coffee but they have not been raising the bar for service and the food is junk for what they ask for prices, it tastes like a microwave sandwich from the gas station. read more

My local Starbucks. No real specific complaints. Sometimes the drinks taste as good as I expect and sometimes they are a bit of a let down. I enjoy well made espresso drinks and the flat white is my go-to. It seems to be very inconsistent on the flavor here. Nothing terrible has happened to me here, just have had better drinks at other Starbucks and the quality does not seem to be consistent. Staff is usually friendly, at least. read more

Their hours of operation are absolutely garbage they keep changing their hours every time you go there so the lines are waiting out into the parking lot or the street their drinks are good if you can get one but usually you can't read more