Friendly workers, delicious drinks. Very busy and we had to wait maybe 30 minutes for our drinks that were ordered ahead. Lots of seating read more

Starbucks - Coffee & Tea Near Me - Shawnee, Oklahoma

I've been going to the Shawnee Starbucks for years, and I highly recommend it. If you're traveling on I-40, this is a great Starbucks to stop at. I've visited many Starbucks locations on road trips along the East and West Coasts and everywhere in between, and Shawnee's Starbucks is awesome. Their coffee is always great, the service is fast, and the drinks are delicious. The staff is always sweet, kind, and accommodating to any requests I have for my coffee. They consistently make the drinks perfectly, but on the rare occasions when something is wrong, they fix it without any problem. The store is always clean and cozy as well. read more

I stopped by to order a chocolate cookie because they were out last time I was here. Ordering was quick. I received my cookie in no time. read more

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Service was quick and great. Austin helped us out today and was very kind. We ordered the venti vanilla bean and venti strawberry refresher. Tasted great read more

Thankfully Shawnee is blessed with local coffee shops to get a great coffee and great service. I am not sure who did the set up for the store, but patrons can't park and plan on leaving if there is a line for the drive through. Poor design. read more

Half the time they don't get the order right. Tried to have faith that maybe they were trading post Covid employees. Even after they kicked an officer out of the Starbucks because she had a gun on her hip. Do you think the boycott would've taught them to keep their words and policies. However they do not. They've had a sign on their door all week saying that they are now open till 9 PM....So I go to Starbucks and they're closed at 8:30, I knock on the door, the employees see me and are snickering and laughing.... the manager says they've always closed at 8:30 very rudely...I will no longer spend my harder and money in a post Covid horrible economy on their coffee. I hope this saves others from the same mistakes! read more

I don't do reviews!!! I had to for the service I received today at Starbucks, Shawnee location by Nancy!! I have a family member in the hospital and I just drove 18 hrs straight and need a pick me up! Unfortunately I went out on a limb and ordered something different. Nancy had me try my coffee before I left just to make sure I was satisfied knowing I'm ordering something different. ( who cares that much any more? ) Nancy does!!! Omg she seriously just gave me the BEST customer service I have ever received in my life. Thank you Nancy caring read more

Hardly ever stop at Starbucks but needed some Caffeine for the drive ordered a venti with 4 shots, no whip & extra hot. Place was busy took 14 min to get order. Got order got back on freeway took a sip and found the drink was not extra hot, with whip and did not even have one extra shot. I would have been better off throwing my money out the window when I drove by the freeway and gotten to my destination 20 minutes earlier. Keep driving I tried this place for the second time and my review stands. Asked for no whip or foam and got about an inch foam fuck you read more

Treated very rudely on my Birthday of all days. Because I asked for my drink to be remade since it was made incorrectly in the first place. The bizarre thing is I don't want to ask for a remake. I would 100% like it to be made correctly the first time. Special shout out the the person who treated me terribly. Kate the shift leader! Thank you Katie the shift leader for being so rude to me and passively aggressively suggesting to change the way I orders since "if you don't want your ice cubes to be melted then order sooner". I have no problem if the ice cubes are melted ma'am. Just if the drink is made incorrectly from what the sticker say. But I guess that was my fault too. Very nice and glad the drink came with so much attitude and saltiness. On a positive note. Katie could really learn a thing or ten from the closing manager. He has always been super nice and appreciates the drinks being made to the highest quality. And I have seen if someone ask for a remake then he treats them with respect and makes sure it is made 100% correctly. That's what you want when people pay $6-$10 for a drink. Some people have to work an hour to afford that! read more

This is a busy location! The cleanliness of the restrooms was meh. Wasnt the worst, but not the best either. The drinks and food was the same decent quality of any mainstream starbucks, and the staff was fun and friendly. The acoustics in this particular location are aweful! It doesnt take much for the noise level to become excruciatingly loud. read more

Great service, plenty of private parking and indoor/outdoor seating, frap came out right. Bathrooms clean and easy access location. Can't complain about my experience here, though we were just passing through. Thanks Starbucks! read more

Starbucks - The setup - Coffee & Tea Near Me - Shawnee, Oklahoma

Kick-a-dook? I kinda like saying the street name, as I'm a bit immature heh! Getting down to brass tacks, this is a great store, with an awesome location amongst the chain store greats. Easy on and off I-40, as we visited early morning going eastbound to TN and close to noon on the way back west to CA on a Sunday. Going really early, I do echo the sentiments of the Memphis reviewer here, that they have the appropriate staff on hand at the early crack-of-dawn opening, and they do their part to get the store up and running. I do get that they need to accomplish a bunch of tasks to get the store up to speed, so the perception of they being lackadaisical is a bit of a deception. Even at 5:37am CST they are quite friendly and engaging! And on the way back west, I happened to stop there, aware that it was approaching Sunday noon-time hour, dreading the crush of the church-going crowd. And surprisingly it was very mellow and easy, like a Sunday morning! Staff during the brunch time hours were just as pleasant and engaging like the early morning crew, and I had recognized a couple of them as the early morning starters! Items were in stock from the bakery case, and unfortunately none of the Refresher drinks were available to mobile order ahead; I forgot to ask if there was a stocking issue, but had already picked out another cold beverage. In summary, give this store a shot and use mobile ordering when you can; you'll be glad you tried! read more

The employees today were so nice and accommodating. I'm not a major Starbucks fan, but this is one I don't mind stopping at. First, all bathrooms are unisex. I love this! This way no one can feel excluded. The bathrooms here are always clean. My drink was perfect. The people were friendly. read more

This Starbucks was so super friendly, fast service, just so wonderful! Absolutely stop here and get coffee! Really great!

Amazing! The taste is everything! The food the drinks! The service is amazing ! Ambiance too!

How are you always out of your breakfast sandwiches?!!!! It's so annoying when you wait in your slow drive thru only to find out your out of everything. I get a 30 min lunch break and it's allllll wasted waiting in your drive through. Then you don't have any food, so I go back to work with no lunch. read more

Slowest Starbucks ever. Been twice in the last two days and both times I've waited 25 mi it's in the drive thru.

I waited at least 15 minutes for my tea and ended up having to leave without it because they still hadn't even finished orders for 3 people before me after that long. The employees were working slowly, were not welcoming and did not communicate about the wait. read more

I've frequented this location regularly for the last 10 years. In the past year it has really gone down hill. It's often dirty, the drinks are poorly made (no consistency), the service is slow, and some of the workers are not friendly (they even argue with one another in front of customers, with one employee threatening to walk off the job). They also close their drive-thru when they are understaffed. The morning crew is better than the night crew, but I've had bad experiences at all times of the day. read more

The Shawnee Starbucks does a great job with getting their online orders done efficiently! However waiting in the drive through is always long. The other thing is the shots have been burned in 75% of my drinks and my drinks always have milk or cream to keep them from burning so i know it's not that. So for my coffee lovers, maybe try a local shop if you want good coffee. But if you're on the go, the online ordering is fast and you can walk right in and grab it from the counter. read more

I had a terrible experience at this Starbucks this past Thursday. We came in and the place was not super busy, but obviously understaffed. We tried to be understanding and patient (with lots of pleases, thank-yous, and smiles) but the service was awful and the server that helped us was extremely rude. Our drinks were not made accurately and they took a long time to serve us. We tried to thank our servers three times before we left with our drinks that were made incorrectly and not a single smile or you're welcome was offered on return. We will not be coming back any time soon. read more

Drove up at 5:15am yes that's early and they done open until 5:30 but the employee saw us. We parked waited patiently for them to open. Didn't go to door until 5:35 so they wouldn't feel rushed well...believe me they didn't feel rushed. Went in to order two grande pike and they hadn't even started the coffee yet! 5:45 we get our coffee. Very sad. Trash cans were still full from last night. She can't help how the place was left for her the next morning. We did get a good morning, bathroom was clean, and she brought our coffee to where we were sitting so that was nice and as we were leaving said Have a good day. But coffee was what we were there for so that's why I only give it two stars. read more

Waited 20 minutes for a espresso!! I came here because it was the only Starbucks I've seen for the last 200 miles and the drive threw was full so I came inside to order because I thought it would have been faster. The staff was very nice about it so just be warned don't come here if you are expecting a quick coffee stop of a long road trip. read more

Least favorite Starbucks ever..... Been here in town for 11 days.... out of the 20 times (almost twice daily), they've only gotten my order right 3 times. Then, on top of that, I get attitude when I send it back. So dissatisfied and disappointed. Never had half the issues with any other Starbucks locations, and trust me, I frequent them a lot. I'm truly thinking I have to start going to a local coffee house and ditch Starbucks altogether. Ready to have personalized service again. read more

i purchased a pkg of starbucks gift cards (there were 2 in the package together) from Walmart. i used one of the gift cards without any problem. went to use the 2nd one and said it was inactive and not paid for. This was with the starbucks rep. i explained to him they were in a package and scanned together. he told me i need to contact walmart because it was their fault. i talked to walmart and they said they can't take refund me for the just one gift card since 2 gift cards came in a package. and said it was starbucks fault actually....DUTCH BROS! SHAWNEE LOCATION ALL THE WAY! read more

They were super busy and backed up but we're no nice and apologetic! You could tell they were trying so hard to keep up and get everyone's drinks out! Great customer service read more

This location was the most repulsively disgusting environment for food I have seen in a long time. The employees are cold and rude. When pointing out they got a drink wrong, they argued about it. If he health department came in, they'd close it. If I didn't have a regular location in another city, I would NEVER return to a Starbucks ever. read more

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Never seen a Starbucks so messy! Spills on the counter where they are making drinks. Milk let out and they keep pouring the drinks out of the cups back into the blender and then back into the cups. read more

Starbucks - Coffee & Tea Near Me - Shawnee, Oklahoma

Hardly ever stop at Starbucks but needed some Caffeine for the drive ordered a venti with 4 shots, no whip & extra hot. Place was busy took 14 min to get order. Got order got back on freeway took a sip and found the drink was not extra hot, with whip and did not even have one extra shot. I would have been better off throwing my money out the window when I drove by the freeway and gotten to my destination 20 minutes earlier. Keep driving read more

This is by far the worst Starbucks I've ever been to in the franchise everyone seems clueless there is always a super long wait and half the time your orders wrong I have begun to opt for a gas station coffee over my coffee at Starbucks when I'm in Shawnee 2 to 3 days a week read more

If I could give zero I would. Only person in the lobby they put out 10 other peoples drinks before they even start mine 20 minutes and no coffee absolutely ridiculous read more

Oh my gosh I wish I had my camera to take pictures of this place. In the restroom they had taken a water bottle and poured soap in it and written hand soap with a marker. The entire store was DISGUSTING!! Drawers open, napkins all out, no straws, out of vanilla syrup, trash everywhere all over the floor too, syrups splattered, boxes of milk and juice left out, and the topper was the guy making the coffee who was mumbling under his breath about wanting to go home, he was standing around with his finger up his butt, and just hates his job. If I could give 0 stars I would. This place is hard to describe how bad it was. Whoever owns this place might want to get this place under control or the health department should come in. read more

Very nice staff, but almost always out of stock on certain items. It confuses me how they're out of regular cold brew at 8:30 in the morning. They're also out of berry trio parfaits (4/5 times) -- even though it shows they're in-stock on their app. read more

2 months ago I went to Starbucks and ordered and Mango Dragonfruit Refresher and when I got the drink there was no dragonfruit and it overall wasn't what I wanted. They didn't even tell that there was no dragonfruit or some sort of "food dye" they put in it. I went today and got a Mixed Mango Dragonfruit Lemonade with Peach. And there was no dragonfruit in in it AGAIN. Horrible customer service, I would not recommend. read more

The coffee seems to be hit or miss at this location. Staff is always cool, but espresso drinks always lacking.

Their premade bottles of the salted caramel mochas taste like someone ate a handful of peanuts and farted it's disgusting.

I go to the college here in town, where we have Starbucks but we can't use gift cards and there is no blonde espresso. Let me just say, I'd much rather pay at school than go to this Starbucks. They've gotten my order correct twice and I've gone every Wednesday since mid-February. They are generally pretty busy but I don't ask for anything fancy as my drink. Iced blonde americano. Nothing special, but it's still wrong frequently. I'll continue to go back simply because it's routine at this point but I typically go in to ensure I get the correct drink. It's been correct when I've gone in. read more

Over 30 min in drive thru. Ridiculous. 10-15 min on one customer, never coming back. Support the local coffee place in town. Less wait and Better coffee. read more

I love it. I get the Vanilla bean Frappuccino. It also has great parking and amazing service. You can go through the drive through or go in and sit down. read more

Starbucks - Coffee & Tea Near Me - Shawnee, Oklahoma

We ordered on the app 20 minutes before we arrived so we could pick it up and leave because we were in a hurry. We ordered a food item that just had to be warmed and they kept on telling us they were almost ready. We waited 45 minutes for a item that takes 30 seconds to warm. Do not go here if you have anything do. They knew about our order for over an hour. They had 6 people working and only 3 were working. 1 was working the window, 1 was working the cold drinks, 1 was working the hot drinks. They had a line at the register with no one helping them and 3 of the workers were roaming around not even replacing supply's just roaming around talking. I asked one of them if my food was ready and they snapped at me and told me they had a long line and I had to wait my turn. I have never been that harshly as a paying customer. I pay for there salary's and they were not doing anything. The person that was working the window asked one person that wasn't doing anything to grab them something and they told them no they were doing something. Worst experience ever. I was 30 minutes late to the lunch. read more