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    Starbucks

    3.3 (13 reviews)
    Ultra High-EndCoffee & Tea
    Open • 9:00 am - 9:30 pm
    Updated 2 weeks ago

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    S'mores Frappuccino
    Art C.

    The hidden Starbucks There is a Starbucks inside the University Town Center (UTC) mall, but did you know there is another one inside Macy's? If you didn't then this is the 'hidden Starbucks'. Hiding in plain sight, just walk through Macy's on the first floor from the mall entrance to the back of the store (north end) and there it is in all its glory. Next time you are at UTC and crave a Starbucks but the one in the mall is too crowded, remember the hidden one. I checked out this Macy's Starbucks this morning. It is in its own glass room with an exterior door so the hours may be different than Macy's. Even 'hidden' there were a couple of customers in line when I arrived. One customer had questions and the order taker easily rattled off options, so points for being knowledgeable. Even before it was my turn at the register someone else was asking me what I wanted, which helped speed things up, more points. I selected their S'mores Frappuccino, an impressive looking drink when I received it a few minutes later. They have seating so I sat, and I enjoyed my sweet cold drink. The staff was very nice, referring to me by name once they had it and making small talk. For the cost, this is the level of service I've come to expect, and they did just fine.

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    3 months ago

    The employees are very nice people and drinks were good too. Although it's loud and busy they do a good job.

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    2 years ago

    Helpful 7
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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

    Great group of employees they are always so helpful and kind. Enjoy their company while I'm there. Thank you

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    2 years ago

    The scalding drink fell all over us because the lid slid off as soon as we grabbed it. Something is wrong with your lids. Fix it.

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    4 years ago

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    5 years ago

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    9 years ago

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    5 years ago

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    8 years ago

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    7 years ago

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    Kahwa Coffee - Two coffees and a bag of beans

    Kahwa Coffee

    4.2(65 reviews)
    0.8 mi
    •$$

    Love Kahwa coffee and go out of my way to go there every time I'm in town. Excellent coffee,…read morefriendly service and a good value.

    Please pass this along: I strongly urge you to think twice before purchasing coffee from this…read morecompany, especially the Lakewood Ranch location owned by Shannon and Logan Gregory. On July 24th, I purchased a large hot coffee from this location and suffered severe burns to my left hand from the coffee and the cup. I am a 3rd- and 4th-degree burn victim, so I take this situation extremely seriously. What has been most upsetting, beyond the physical pain and recovery, is the complete lack of compassion and concern I have experienced. There was no apology, no offer to help with medical expenses or the time I have had to take off, and no meaningful attempt to see how I was doing. I called Shannon Gregory, the owner, several times and received no response. Eventually, corporate contacted me, but I was disappointed by the lack of genuine concern there as well. Weeks later, I finally received a call from Logan Gregory. His response was essentially, "Yeah, what do you need? I was told by corporate to call you." There was no apology, no acknowledgment of what I had been through, and no sincere effort to ask what they could do to help as the franchise owners. Nothing. I am sharing my experience because I don't want anyone else to go through what I have experienced. A serious burn can affect your health, your ability to work, your daily life, and your finances. I believe that when something this serious happens, the least a customer should receive is compassion, accountability, and genuine concern. Please share this and consider my experience before patronizing this company or this location.

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    Mademoiselle Paris - Red velvet cake heart

    Mademoiselle Paris

    3.5(240 reviews)
    0.4 mi
    •$$

    We visit this shop a few times a year, and our experiences have always been positive…read more On this visit, I was excited to bring a few friends who were visiting from out of town. they loved the location, the atmosphere, and were looking forward to trying the shop. Unfortunately, this visit was different. while the shop was not busy, a lady in my group was spoken to in a way that we felt was dismissive and unwelcoming. it left us with the impression that we had interrupted whatever was going on at the time. as someone who enjoys supporting local businesses, that was disappointing to experience. I don't normally write reviews like this because I understand that everyone can have a bad day. however, I felt it was important to share my experience in hopes that it helps improve future customer interactions. Please don't let my experience discourage you from visiting. we have had many great visits here in the past, which is why this experience stood out. I also hope to see the lady who is normally here when we visit, as she has always been friendly, welcoming, and provided excellent customer service. We will absolutely visit again in the future, and I hope this was simply an isolated experience. If the owner or management would like to discuss what happened, please feel free to contact me. I would be happy to share more details privately. THANK YOU

    I was really looking forward to having a relaxing solo date at Mademoiselle Paris near UTC, but…read moreunfortunately the experience was disappointing. The staff was unexpectedly rude and unwelcoming from the moment I arrived. As someone dining alone, I felt dismissed rather than valued as a customer. The atmosphere may be beautiful, but good service matters just as much, and sadly this visit left me feeling uncomfortable instead of enjoying my time there. I hope management takes customer service more seriously in the future because no one should feel unwelcome for simply coming in alone to enjoy a meal or coffee.

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    Starbucks - coffee - Updated October 2026

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