I asked for triple espresso, in a tall iced cup with a half inch of oat milk. I offer this drink every day and never have an issue. The partner today declined to take my order. He said that this would constitute a latte if they put the half inch of oat milk. How about instead of deciding what is a "latte" is or not you just take the order and make the drink next time. Thanks ! read more

Walked my pitbull all the way down to Starbucks to get him a pup cup. The girl proceeded to tell me they cannot give one out without a purchase. I offered to purchase a pup cup and they still refused. This just once again shows what of greed they represent. I will never step foot in a Starbucks again.. read more

The girl by the drive-through doesn't know how to listen . I ordered an iced cafe latte and they charged and gave me an iced americano . Rushing my order and getting it wrong. read more

Starbucks - Coffee & Tea Near Me - Santa Clarita, California

Terrible experience -- barista (i think his name was tj) was condescending to me and i saw him be a bully to his coworkers. Why is Starbucks hiring such terrible people?? read more

Evelyn's customer service was amazing. She really made my experience much more positive. The friendliness of all the people who work there makes their cafe very welcoming. The place is extremely clean and well stocked. Additionally my order always comes out in a timely correct manner, even when they are very busy. read more

The service is fine but I really think they should improve how they make their drinks, I often order cold brew with cold foam but it's always a hit and miss, they add a very thin layer of cold foam and I can barely taste the flavor- then why am I paying for the cold foam? The ratio of cold foam to the cold brew is never right. Quite disappointing after a few times. read more

An excellent Starbucks they always make good coffees, but this time I earned a free one. I got a eggnog latte. It tasted so bad. I could barely drink it. I don't think it's something that the staff did wrong. I think they've changed ingredients to this eggnog latte over the years. I highly don't recommend to get this drink.!!!! read more

I always use the drive thru at this location. All of a sudden they start handing you the box for the credit card. To me this is not just annoying, but absolutely infuriating. 1. You have to juggle your credit card and the machine while you try to read it into the glare of the sun. 2. Fishing for tips is the absolute surest way not to get one. I will no longer be visiting this Starbucks location read more

My neighborhood Cheers, but for coffeeholics! Come in every morning and I'm greeted with smiles and "Good Morming Paul", everyone is so friendly. They know my drinks, they know my dogs and for the business it does, they are fast and they keep the place very clean. read more

Service is not the greatest--the coffee brew is usually watered down, not befitting of the price. Nonresponsive management team; if you have an issue, I recommend you go elsewhere for service. read more

Hey Starbucks! Here is a suggestion: fill up your cups, why do you stop once you get to the 3/4 mark. And stop asking for my name in the drive thru! read more

Starbucks - This was my grande before taking a sip. I did not ask for room! - Coffee & Tea Near Me - Santa Clarita, California

Fast service & friendly employees. This place is clean and big. Good for meeting and hanging out. I watched their employees making drinks. They are fast and know what they are doing.. looks organized. The employees here are friendly too. The Drive thru line sometimes looks long but it moves fast. Breakfast sandwiches usually sell out quick so come early. Parking is gigantic. read more

I started coming to this Starbucks in the last few months after Skyline opened and I am extremely happy with the staff here. I usually put my mobile order in when I am getting ready for work and swing by on my commute. I always find parking to quickly (they have two 10 minute spots), go inside and pick up my order. Most times I enter I am greeted, and sometimes I get called "friend", I think it's really cute. I never had any major issues that were within the locations control, but once their espresso machine broke, and it wasn't put on the app to alert customers. It still let me order my drink, and when I arrived it was extremely crowded. I got to the counter and I was offered me another drink but I couldn't stay longer, I told them I had to get to work. They do not have the ability to refund mobile transactions at the store level, so I had to call the 1-800 number to have my drink refunded. I love coming to this location. read more

Rude barista.......ordered a short drip and the barista was soooo rude. When she handed me my short drip I asked for some milk and she completely ignored me and made a visible varoomph! She needs some polite training! read more

Was really rude about my drink I had ordered 2 venti strawberry refreshers with light ice, the whole cup was filled with ICE I said I asked with light ice then she said rudely and she yelled and then I said to another worker, what is her name she is being rude, then the worker said " no she was actually being nice about it" I was a little mad but I tried to keep my cool after that she was being rude. Who ever the person that was rude in the drive thru and they are reading this go find a different job they don't need you, you only work there cause your grandma broke, your brother broke yo momma broke, get the message your BROKE, Still I am upset but Starbucks gave me a call and gave me a refund hopefully next time the quality is better thanks Starbucks. read more

A basically brand new Starbucks, definitely in an ideal location set in the new Plum Canyon Center. It's always clean, never crazy packed and I've always had very kind service. My biggest issue, which is often my issue at Starbucks in general is they just crush every drink with ice. I literally just purchased a Venti Matcha Latte, less than five minutes ago and I finished the entire thing before I even got halfway down to Bouquet Canyon. It is what it is with Starbucks they don't really care about the customer, or even the employee. But it is pretty annoying to spend a decent $ sum of money on a single drink and essentially this could've probably fit into a kids cup if I strained the liquid out. Bummer, but that's Starbucks. read more

Great new place, just managements comes and go, sometimes they can be special about being inside the store for long period of times, otherwise great location read more

My family and I come here quite often. Our drinks, the majority of the time are made pretty good. I always order in their drive thru. Service has been pretty consistent. They are always so nice. Caleb is usually the one working the drive thru when we go and he is always so nice and in a good mood. The inside of the store is super open and really nice. Lots of places to sit. read more

I always love coming to this Starbucks. Sometimes the music is way too loud but that's not what I wanted to comment on. The barista, Maddie, I swear, PUTS HER FOOT in my coffee when she makes it! It HITS e v e r y s i n g l e time she makes it. GIRL!!!! I want to see her doing great things but I hope she has a couple years left of school and stays at this location in the meantime lol SO GOOD! Omg read more

I have ordered my drink several times and has been made wrong nearly every time. It's not a difficult drink to make. When I ask to have it remade I get a snarky look or some kind of resistance. The couple of times Iv requested a remake a second time it's made wrong again. I think they deliberately screw my drink up. So I end up throwing the drink away. Iv made a complaint to management and still not resolved. read more

Tried this Starbucks again.Ive given up on the the drive thru can't make coffees always taste like water,never have problems with the other Starbucks. read more

I'm a guy with really short hair and found a long hair on the egg bite... the gentleman with tattoos was also also rude. Management can be better. read more

Starbucks - I'm a guy with really short hair and found a long hair on the egg bite - Coffee & Tea Near Me - Santa Clarita, California

I don't ever really leave reviews, I think this will be my second one. I stopped by my local Starbucks today and was so happy to see my favorite barista was working. Trinity always has a pleasant greeting and smile on her face. Starbucks is lucky to have an employee like her. There are too many people that shouldn't be in customer service. It's wonderful to know you will be greeted this way when visiting this location. read more

I always choose this Starbucks location as my go to because it is local to me. I always have a good experience, but this time when I went to place an order before picking up for drive-through, I get to the window to get my drink, which cost six dollars for a coffee now, and they got my order wrong the first drink. The girl asked me if I wanted to keep the mistake drink and I kindly declined, so they made me another. The second drink tasted like ice and milk. I got an iced shaken espresso, with vanilla sweet cream. So I told the girl at the register again that this drink is not worth six dollars paying for and they need to make another the same girl who made my drink 123 times, has still messed up. I don't know if the barista is inexperienced or if she just has no care for her job, but I'm disappointed that I paid six dollars to drink iced milk basically. I should have gotten the name of the girl who did my drink and the girl who was, the exchange between us, but they were two white girls. I see them gossiping as they are making my third drink, probably joking at the fact that they had to remake my drink three times and it's still isn't right. I work in food and beverage and I know great service when I see it, this was not it. This location needs to test their baristas and train them if they don't know how to make espresso drinks. read more

The last three visits to this store has been a huge disappointment. Mostly due to the lack of customer service. Don't get me wrong, the people are very pleasant. The problem is that they don't pay attention to the order which is written on the cup or take down all of what you are requesting. Today will probably be my last visit. I had to exit the drive through the two previous times and go inside to redo my order, I went inside today to place my order only to find out that after waiting for them to take 15 minutes to get order's for the only two other customers in the store out. I find out that my order was nowhere to be found. Basically they screw up drive thru orders and they ignore the walk-in customers. Where's Coffee Bean ! read more

Best coffee ! Okay, one of the best. It's good and I won't deny it . Love the convenience of the drive thru

This is the SECOND time this has happened. It only happens at this particular location. I was over the moon and back that they put this shopping center here in our area, the shops are convenient even more thrilled that my favorite coffee spot was here. I am ALLERGIC to cows milk..... we are talking 2 sips and I am on the toilet ... coming out all ends!!!!!! The first time they used cows milk instead of oatmilk I chalked it up to an honest mistake, they were super busy and I just dealt with my bodies reaction! This time, today, they were completely dead inside, the teenagers were obviously working for some extra cash and I completely said OATMILK please.... It's even on the cup!!!! I drank 3 sips , barely even made it all the way home before my stomach started turning and crunching, I have been on the toilet for 30 minutes (even as i write this) because the lack of attention to detail is ANNOYING at this point. If you don't have a food allergy then bypass this comment BUT IF YOU DO!!!! We might have to use allergen strips before eating at this location. I am now 1 hour behind for what I had planned for this evening because I'm dealing with a allergy flare because some kid was more worried about school drama than my OATMILK replacement ‍ read more

Starbucks - Oatmilk no Whip ! BUT you add milk ? And the way my stomach is turning, it's whole milk..... not even 2% - Coffee & Tea Near Me - Santa Clarita, California

Service at this location was okay until today when I thought it was great thanks to Janelle. She was very sweet and helpful! I will be coming back to this location thanks to her! read more

This Starbucks locations literally down the street it is so inconvenient it is so fast and I love how all the employees are so sweet so nice so cut they all know me you know what I like to order it makes it so much simple Stickley view somethings wrong if it's the right away no problem I love coming to the Starbucks as always read more

I came by to get a much needed coffee at 400pm. I ordered my drink pull up to pay . Hand the barista cash 100$ dollar bill. They had no way of breaking the 100$ dollar bill. I wasn't able to buy my drink. All I got was a sorry. I just couldn't understand how could they not have change. Don't get me wrong , I have worked in the industry. It just really sucked. Would not recommend. read more

This Starbucks has one of the nicest baristas from all the Starbucks i've been to. The environment there was amazing and very clean. We had a large order of drinks and they managed to make all the drinks in a timely manner. Eddie with the glasses was very helpful and was very passionate about his job. Not only was he funny but was extremely knowledgeable about the drinks that this store can produce. (give this man a raise!) read more

There are a lot of Starbucks options in SCV. Like too many. But if I am out and about, I will drive all the way back to this Starbucks. They are ALWAYS so nice and give great customer service. They're super fast and I've always gotten a great drink from them! I've ordered the same drink, brown Sugar oatmilk shaken espresso, from another Starbucks and it's never been the same or nearly as good. Everytime I'm there, I always think to ask for the manager to give compliments to my experience there but i usually use the drive thru and don't wanna hold up the line. Great experience, service, and product! read more

Come to this drive-thru location if you want rude rushed service. Without fail, this location drive-thru has employees with zero or rude personalities. Employees get frustrated when you pay cash and forget about a moment to breathe. They are impatiently holding your items out the window as you try to put your money or card away. They clearly let you know they are bothered for having to wait for you. I'm all for quick service, but this is more like impatiently rushed service. read more

Starbucks normally don't do phone orders. I called this location hoping they can help me out since my app wasn't working and I drive a big truck for work and was in a little hurry. Gentlemen on the phone helped me out no problem. I get my coffee and spinach wrap, like a cluts I drop my wrap! Gabbi was kind enough to replace it with a new even though I offered to pay for another one. Thank you guys for great service. read more

Starbucks - Fuel for the body. - Coffee & Tea Near Me - Santa Clarita, California

Hands down, the nicest employees of any Starbucks I've visited. Super friendly, courteous, polite, upbeat, and determined to deliver the best experience possible. So blessed to have this Starbucks so close to home. read more

They should remove from their list of Online order if the berries are not available. Rather than telling the customer at time of pick up and being charge with full price. read more

Starbucks - Coffee & Tea Near Me - Santa Clarita, California

Excellent service! And the drinks were exceptional! I really appreciate the speed and conversation. Thanks!

Used the Mobil app for my order, then blocks away I see my drink was shorted, not cool for a new location read more

Starbucks - Did the drive thru Mobil order.I really like this location to grab my favorite drink on my day off, but I got shorted! Not cool - Coffee & Tea Near Me - Santa Clarita, California

Every time we drive through this place the customer service is super friendly! We love it's near our home !!

Second time coming to this Starbucks. Both times I've came to this location and they messed up my order. I would say the employees should slow down to read the order, but there wasn't anyone in the drive thru line beside myself. So there shouldn't have been any reason on why my drink wasn't correct. Beautiful location, but I rather go to one that gets my order correct. read more