Hi everyone I wanna share my amazing experience with Ethan! He so kind and I asked for an extra straw and he gave it to me. I also asked for a stopper for my drink and he gave that to me as well. Lastly I ordered and he gave it to me which was so nice and sweet and it was all in the bag. He also gave me all 4 of the drinks I ordered and they were made correct. He was just a very wonderful man. I like his voice but anyways iv never met him this is just what iv heard. read more

This is a good Starbucks location. If you haven't tried it, I recommend trying the Cranberry Bliss Bar, it's only offered during the holidays, but it's one of their best snacks. read more

Starbucks - Cranberry Bliss Bar - Coffee & Tea Near Me - Rolla, Missouri

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Ordered 2 items- a blended strawberry lemonade and an egg white and turkey bacon sandwich. My drink was incredibly bitter and my sandwich had no turkey bacon! Very disappointed. read more

I have only been here 3 times, two times everything was great. The third time I got home and discovered my drink was only filled 3/4 of the way. Great service and very professional staff, just check your drink to make sure it's full before you leave! read more

Starbucks - Coffee & Tea Near Me - Rolla, Missouri

Customer service was terrible. The coffee was horrible and I called corporate 2x trying to help their general manager have areas to focus on to better improve. I would rather drive to Saint Robert's when I visit from Saint Louis or try another coffee place all together. read more

The management of this store is a mess. Most of the baristas are so friendly and doing their best despite being chronically understaffed. However there's one employee, Natalie, who i think is actually a shift lead or shift manager which is shocking considering how immature she is. Shouting across the store to joke and antagonize the other employees is one thing. But when I was in the store recently, I heard Natalie telling another employee that she should "unalive" herself by jumping off the nearby overpass. She told the other employee, "you should just do it" then came a conversation about how the employee should jump to ensure maximum bodily harm. I don't know who in the world would think that's funny, or who thought it was appropriate to put dollar store Daria in a position of authority, but I wish management would take notice. One bad apple spoils the whole bunch. Every. Time. I've reached out to corporate, not that it'll do anything, I'm sure! I won't be patronizing this store again though, and I'd encourage others to do the same. Why give your money to a place that employs and promotes a POS like this when 7Brew is just down the street? read more

I left a review on the ole google... Barnabus again... I just want you to know that the wonderful little barista Mia gives outstanding service and made my morning better with her wonderful attitude and hard work!!!! My order was fantastic and fresh because she was working her tail off to get all the orders out on such a busy day!! EVERY STARBUCKS NEEDS A MIA!!! Maybe it's because she reminds me of my granddaughter but she is just a little angel! read more

Never been to a Starbucks that did not have Oat milk. Is that a thing? Lol we stopped at this location while road tripping and it was disappointing. I mean it's a drink spot so I was shocked when they didn't have my milk. So I got one of my fav drinks, the brown sugar oatmeal latte with almond milk instead of my oat milk since they were out. It was okay but because almond milk is a lighter milk my drink had a slight burnt taste but it was okay, but I would never order again. The sandwich my husband got was not great, the sausage egg and cheese. I lovveeee Starbucks but just not this one but I mean, it was better than nothing. read more

https://www.entrepreneur.com/business-news/starbucks-adding-sound-absorbing-ceilings-for-quieter-stores/472479 This is great news as my only complaint about the Rolla Starbucks is that is as noisy as shipbuilders forge. Of course this being Rolla, like everything else, it will take 20 years to get here! read more

I worked at Starbucks for 5 years so I can say what rude is and that's waiting 10 minutes before attending to me to order at the front while they clean the lobby and bathroom and still didn't wash their hands after handling trash and such the lady with the long hair and dreads who looks pregnant you are so rude and you deserve to get fired read more

I admit it, I'm a Starbucks fan, much to my wife's relief. This is a big, industrial looking shop, lots of seats, not sure where all the outlets are. Unlike Dunkin Donuts, their plugs seem to be hidden, not easily accessible. Anyway, about 530pm, on 6.7.18 and the young kids are friendly and helpful, something you don't always find at these places. My coffee was strong and hit the spot. It's hitter than heck outside, it's a nice place to chill. Literally. read more

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Not dependable open one day closed next hours varied during the day . My husband who rarely visits Starbucks went to get me coffee while I was at work as a surprise but he got to Starbucks at 1:30 and they were closed. He didn't see the sign on the drive through and went to the window the workers there were standing around by the drive through window would not even address him or look at him. NOPE STARBUCKS you lost a customer. Shame on this behavior. read more

I was running errands in Rolla on a Saturday afternoon. I saw this Starbucks with a drive-thru so I pulled in for my favorite summer drink, 1/2 blueberry black tea and 1/2 lemonade with no cane sugar. Service was slow but my drink was great. I'll certainly be back next time I'm in Rolla. read more

Stopped in after a brief road trip and this place was buzzing, as they usually are. This mega corp does something right with their employees... 99% of the time, they're super friendly, helpful and never standing around. Kristin served me, a gem of all gems. She persuaded me to try the blond espresso incorporated into my favorite concoction, and I am sold. Thank you Kristin, I'll be back!! read more

Dirty cheese danish.i know covid puts a strain on staff. But you would think they could clean the equipment. This isn't the first time. read more

Starbucks - Dirty cheese danish - Coffee & Tea Near Me - Rolla, Missouri

Went to get coffee at 7:30 am and the entire store was closed. No sign or anything. They may be closed permanently

They need to listen when some one tells them about points. Not all reps at the drive thru ask about you using your points. Isn't that customer service and helping to prolong the establishment by using their app and by participating in points. It shouldn't be put on me to receive good customer service. "You didn't tell us" I shouldn't have to settle and simply accept your mistake. Refund the purchase and use my points. Do better. read more

WORST iced vanilla latte EVER at a Starbucks. Ordered the grilled cheese for the first time...won't make that mistake again.

What a great location! Stopped by here this morning and was very impressed by the speedy service and the genuinely nice and personable barista that served us at the window. She was so sweet and we bonded over the sous vide egg bites. I wish we had gotten her name! Thank you for starting our morning and road trip off so well :) read more

Absolutely amazing customer service! Was passing through and even early in the morning she was kind, peppy, and so very helpful!

Horrible customer service, slow, manager was rude and staff couldn't get along. Looked very undertrained. Save your self a headache and go try the scooters in Rolla! read more

We sat in line for 30 mins waiting to order and no one was not even in the facility. I mean if no one was there they should have put a sign up stating they were close you know people have places to be and very important people to see. This was the worse experience I have ever had with StarBucks and I am very disappointed read more

On our way back home we stopped here for some coffee, and David was the most awesome Barista! He helped my husband in figuring out what flavor in his latte to try, and he was really cool to talk with! I wish there were more locations like this. Also they were busy and they still got us our coffee in a timely manner! We were thankful for that because we're on a time crunch trying to get back home! Thanks to David for making us laugh and all of the other baristas for being spectacular at what they do! read more

Starbucks - A little cute place called Front Porch Boutique! - Coffee & Tea Near Me - Rolla, Missouri

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Everything they make is always gas. I also recently was told by a friend that I could get a peppermint mocha year round! How excellent is that :). Just order a mocha and add peppermint syrup. Genius! read more

We always have the best experiences at this Starbucks. Great customer service and great drinks. Friendly, fast and perfectly made!

The lobby is frequently closed, and the drive thru is then backed up into the street. I was excited for us to get a Starbucks, but this one is horrible. read more

Quick stop to change & grab coffee in route home from long trip in southern KS. Sales person saw I was anxious to get moving so he rushed my drink versus the usual catering to drive thru people. Tipping my hat to him & this location. Nice read & customer service ! read more

Of the hundreds of Starbucks we have encountered...i have to say, this was the friendliest we have seen! VERY friendly. whatevs s.b. did in this store..they should duplicate. most of them are used as vehicles to promote the workers diverse and questionable lifestyles...this one actually is more interested in their customers than themselves. GOOD JOB read more

Staff seemed to be nice except I think there might be a little sexism going on? Maybe? Idk, all I know tho was that my drink was made at a reasonable pace, came out food and had nice service read more

They're never open during their posted business hours. Like a previous review stated, there's always tacky hand-written notes on the drive thru stating that they're closed for whatever reason suits them. read more

Finally Rolla has a Starbucks and it is only just okay. Yes you can use your Starbucks rewards here, yes there's a drive-thru. But they don't have half of what a normal Starbucks should have. They are constantly out of certain food items, they don't sell the "you are here" mugs, and the atmosphere is cold and uninviting. They are missing half of the protein boxes, yet they are listed in the app for the location so you never know if they actually have or even have ever sold certain ones. Service is ok. read more

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I realize these are trying times with the covid...but, this location has been closed too many times. Its very frustrating when you go out of your way to go there and then theres a tacky handwritten note posted on the door and the drive thru...it infuriates me. When I look at maps on my iPhone and it says they're open, and they're not,that's really aggravating. At least put it in maps so people don't drive over there. Like most other businesses do. read more

Really good coffee and friendly staff, but they're SO SLOW. It takes about 20 minutes to get through the drive through for 3 cars. So ridiculous. read more

If you're looking for superb customer service then this is location for you! Stopped at this location on a road trip and was blow away. Ashleigh, the drive thru attendant, was knowledgeable, attentive to dietary restriction, friendly, and fun to converse with while we waited for our beverages to be made. She truly made our drive thru experience the best we've had in years! read more

Really quick service. Was late for class and they saw I was anxious and also rushed my drink to the front of the line. Great place!

"We like going to Starbucks for good and reliable coffee." That is what my husband said prior to visiting this location. Our first visit was in the drive-thru. We ordered a few drinks including a chocolate milk over ice. We were told they can't make chocolate milk but they have cartons of it and they can give us a cup of ice. We said that's fine. We'll take the carton without the ice. When we picked up our coffee the barista seemed frustrated that we didn't want the ice. It wasn't a terrible experience so we went back. This time the drive-thru was backed-up so my husband went inside. He ordered a few things including a venti Pike Place, an espresso and a warm hot chocolate (not too hot bc it was for a child). He asked for a receipt bc it was unclear if the order was entirely received, and he noticed the hot chocolate was not on the order. When the woman at the register asked the barista to make the hot chocolate the barista said she would not, so she asked someone else to make it and after a good amount of time it was made. When my husband asked about his Pike Place he hadn't received he was directed back to the register to get it and by then they were out of both the dark roast and Pike Place, so he could only get blond. Then when he asked if an unlabeled carafe was half n half nobody responded and a barista said, "we're out of creamer!", then she came over and lifted it up and said, "it's full" to which my husband responded, "yes I know. I want to know if it's half n half". Sooo...pretty much we experienced lack of drink knowledge and rude communication on our first visit, then poor customer communication and lack of communication and teamwork among the employees on the second visit. Feeling like Starbucks is not as good and reliable as we previously thought it was. read more

This Starbucks has the nicest window person I have ever met. Nate was an amazing employee and genuinely cares about our day's and he was amazingly friendly. I think that Nate definitely deserves a raise for this service. Better than any chick-fil-a employee. I Highley appreciate this Starbucks and I will always be back. read more