I frequent Starbucks; South Parkersburg, Vienna and Marietta OH locations often as my work is fluid and I work remotely. I am generally very pleased with the staff and overall service levels however my general observations are the music is typically way too loud. Why have public seating established if you are unable to hear the person(s) you are entertaining.
Also, apparently there was some sort of anniversary celebration in the South Parkersburg location as I was sitting there trying to enjoy some alone time and get some needed work done. A group of what appeared to be uniformed Starbuck employees paraded into the South Parkersburg location loud and with no regards for anyone else. Very Rudely interrupted!
Also, if there was some sort of celebration would be nice to extend the celebratory sentiments to the customers that made it truly possible.
As a 20-year business professional that is very well travelled. My experience has been the overall service in the Starbucks franchise in this region is sub-par with other regions of the country that I've travelled. Unfortunately, Starbucks and other similar services can get away with it because this Region expectations of service levels are much lower in my experience. read more