My family and I recently received courteous service here during a rainy Saturday afternoon. Our food and drinks were delicious and perfectly prepared. The line of vehicles in the drive through lane extended well off property into the public street. That being said, the SB employees handled the crowd admirably. It also helped that I had patient people in my car. I'd return here again, as I sometimes find myself in this area of metropolitan Memphis. read more

Starbucks - holiday message on front entrance - Coffee & Tea Near Me - Olive Branch, Mississippi

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I used to be a Starbucks regular but I haven't been in a while. I ordered a sugar free White Chocolate Mocha and was told they couldn't make it sugar free. They now only have sugar free vanilla and caramel syrups. I asked the barista if he could just make me a hot sugar free drink that would taste good. He froze! He said that was way too much pressure. He said they could make a sugar free Blonde Vanilla Latte that tasted ok. His words not mine. I agreed to try it and ordered a decaf coffee for my Mom. He looked around and said they didn't have decaf. Ok. We ordered a Crispy Grilled Cheese on Sourdough to split. We grabbed a seat in the corner but quickly moved bc the speaker was right above us and we couldn't hear each other. We moved to a table by the window but when we sat down the table teetered back and forth. I have no idea how it was still standing! There's no way we could put food and hot drinks on it! We finally had to move to the large bar in the center. Our orders came out in a timely manner. The signage did not warn us that the sandwich would be full of garlic (which my Mom can't eat)! So that was a waste. I took a sip of my drink and turned up my nose. It tasted like slightly milky hot water. My Mom said her coffee was the worst she has tasted in years. We ended up trashing most of our order and agreeing never to return. read more

Starbucks - Starbucks Blonde Vanilla Latte - Coffee & Tea Near Me - Olive Branch, Mississippi

Starbucks will alwayd have a place in my heart. I love their matcha iced latte with chocolate syrup and sweet cold foam. I'm always met with kindness and quickness. The cafe is never dirty same for drive-thru. read more

Starbucks - Iced Matcha Latte - Coffee & Tea Near Me - Olive Branch, Mississippi

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Quick in and out order. Friendly customer service and lots of whole bean coffee 4 sale and other merch read more

Starbucks - Coffee & Tea Near Me - Olive Branch, Mississippi

My go to spot for good coffee and clearing my head. Currently I need a location where I can study and talk things out and Starbucks has been it! This location is nice, clean, and always have a smiling face ready to greet you. The staff have learned me by name and that's always a nice touch. Good coffee, clean bathrooms what else can you ask for! read more

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Every time I do a mobile order my ice is melted in my coffee, their parking lot could definitely use some work too. But the service is good.

Perfect spot for a quick caffeine fix. The drinks come out fast, the staff is friendly, and it's always consistent. Exactly what you need when you're on the go and just need that extra boost. read more

Parking is limited so order on the app and park across the street or in front of Jiffy Lube They are friendly and courteous here having to deal with the most impatient people ever I'm here everyday and order on the app never have to wait read more

Great service and super friendly staff!! Just a quick detour from the interstate- easy stop if you're traveling and has a drive thru.

I was at this Starbucks and I ordered a chi tea and I didn't know I had to ask for foam on top so I asked what an I ask for next time to get foam? the lady said I can get you another drink for free with foam she was so kind and so nice! 5 stars definitely read more

Please steer clear unless you want to spend your entire day waiting here. It's worth it to just drive to another location.

Urine on the ground in the bathroom I used, blood on the seat and floor in the one my son used, whole milk and frozen foods thawing for several minutes on the bar, boxes lining the windows, no pastries in the display case, four baristas on shift and 3-5 min wait for help inside despite no one else in line...Surprised this store hasn't been audited yet. Hope the GM sees this and pulls this back together lol. Ew. read more

Starbucks - Got a coffee so my drink wouldn't be messed up. - Coffee & Tea Near Me - Olive Branch, Mississippi

They filled our americanos to the brim so they spilled all over our hands. The egg wrap is just okay. read more

Starbucks - a piece of flat bread on a napkin - Coffee & Tea Near Me - Olive Branch, Mississippi

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I literally walked in today, boxes everywhere, and freezing cold inside. There were 5 people working and no one even acknowledged I was waiting. I turned around and walked right out. This location has not changed in over 13 years. read more

Worst Starbucks ever, how long can this place be out of ice it's ridiculous. You can't even order half of the menu, it shouldn't take this long to get the ice machine fixed. Don't come here. read more

Man. I visit Starbucks WAY more often than I should. (I love love love their nitro coffee! So delicious and innovative.) But this is not the location I frequent. This was the closest location to where I was spending the afternoon so I came here in a pinch. I walked in and ordered my drink and waited 10-12 minutes before even receiving my drink. The staff was a mess. One staff member was hustling and making drinks but only for the drive thru. Other staff were emptying trash, grinding coffee beans, and another few who certainly weren't making drinks or working the register so I don't even know what they were doing. So after waiting ten minutes when it shouldn't have been more than two (because legit no wait inside- I was THE ONLY inside order) I got my nitro coffee. I took a sip and something tasted BAD. Like, fumes or cleaning agent. I thought okay maybe it was just my imagination. Took two more sips and yeah, it was definitely real. I asked the barista about it and she asked around and found out they cleaned the nitro coffee lines earlier and must have forgotten to flush it out. Bless her. She was really nice but in over her head. She was working to run coffee through it when the keg emptied. She then got a manager from the back (where the heck have you been?!) who replaced the nitro coffee keg and proceeded to empty a few cups of coffee from it until it tasted normal. This took another 10 minutes. I was never really given a meaningful apology about how long I wasted on this visit (20+ minutes) or having just drank cleaning agent and I wasn't offered to have my beverage comped. I thought that was bizarre. When I left, the drive thru had at least 8 cars lined up. This is one of the smallest locations so those cars were spilling out onto the street. It was a mess. And I'm sorry I chose this location to stop at. I won't be doing that again. read more

Love Starbucks...the food and beverages are always fresh and just so dang tasty!! So yummy!

polite but 3 consecutive days NO chai tea Third day NO tea at all. SMH, other Starbucks nearby seems like they could have gotten some. Sad read more

this starbucks is absolutely horrible. they always are messing up my order and are constantly out of things

This Starbucks use to be awesome! I don't know what's going on but they don't have it together as well as they use too. IT TAKES FORVER. Drive-thru, front counter, and even to go orders. Please someone help this location out! it was my fav! Update! They are coming back. The morning crew is so cheery. I love the young girl with the long black hair! She has great customer service. read more

This starbucks was awful, they were out of everything i ordered and didnt tell me until i had paid, they were incredibly slow and not super nice about it. the interior was pretty dirty - i would never come back here read more

anytime i come to this starbucks it's an unpleasant experience. i go stand by mobile orders and it's always "what's the name on ur drink" or "what are u waiting on" and it's always with an attitude or like they don't like u standing there. my venti iced shaken espresso with BLONDE roast taste like water and they just made it so how does that happen? i will not be back to this location, every time i come it's a lengthy process. read more

This is a nice Starbucks, well at least from the drive through. We usually stop here after we leave seeing family in Memphis and on our way back to Atlanta. The drinks here are always consistent, which is great. My only problem is the location of this Starbucks, way in the corner off the main road is just terrible. If it was not for Google Maps, we would never find this place, as it is hard to see in that little corner/island. The pumpkin bread here was great, loved the ginger bread latte as well. The service here is good. My only suggestions to this location is lift up the starbucks sign so people can see the store from the hwy and please... please... use lid sticks. After driving off, some of our coffee spilled out from the lid and on to our middle console. Most Starbucks use the lid sticks, this one for some reason does not. read more

Starbucks - Starbucks front - Coffee & Tea Near Me - Olive Branch, Mississippi

I understand being short staffed but that place is a mess. Store was not clean and bathroom was dirty. I ordered iced espresso with brown sugar and a splash of half and half. I wait over 15 because the drive thru was busy even though I was inside. When I saw him finally get to my coffee I watched as he poured a quarter I'm of my coffee down the drain so he could make room for extra cream, I told him I would rather have my coffee because I ordered a splash of half and half. He told me he thought I said extra and that's never been my order it's always a slash. I'm traveling and just couldn't wait another 15 to 20 minutes to get back on the road so I took what he gave me, I could hardly taste the coffee so I basically had a somewhat coffee flavor milk drink. I have Starbucks multiple times a week and this was by far the worst I've ever tasted (like it was old) I ended up throwing away a $7+ drink. Just not a good experience at all read more

This Starbucks used to be a good one but I'm not sure if it's under different management, poor time management, lack of training or what, but they just CAN'T keep up with the amount of orders they have. I placed a mobile order from about five mins out, so thought it may be ready, or I may have to wait a couple mins.... except it was way more than a couple minutes. Two coffees ended up taking over twenty minutes on a MOBILE order which are usually quick at other locations. Then, the Brown Sugar Oatmilk iced coffee was NOT good. Waaayyy too much cinnamon powder. read more

Never fully open and always out of things. Will close early randomly and drive through (which is the only thing open) takes over 30 minutes. I drive to Cordova Starbucks specially to avoid the OB Starbucks. read more

My daughter ordered for herself her boyfriend and me (mom). Her boyfriend and I both ordered the same new Strawberry Funnel cake Frappaccino drink. His was too sweet and my tasted like ice chips and whipped cream. I could see the strawberry sauce but there was no taste. Very disappointed. As much as these drinks cost I expected better. read more

Oats, nuts, and berries OH MY! I've never tried Starbucks Oatmeal, I will definitely be back to grab another bowl on my way to work. The texture of the oats were really creamy. The. addition of the nuts too it over the top. Super good and refreshing. read more

Starbucks - Classic Whole-Grain Oatmeal - Coffee & Tea Near Me - Olive Branch, Mississippi

Absolutely amazing place to receive a handcrafted drink and a smile. Logan is one of the supervisors, and he is kind and courteous. Melanie makes the best white mocha around. Aidan always has a great attitude, and Bryson is a very hard worker. Kirsten and Veronica do a great job at pumping out drinks on bar and Evan has the best drive thru demeanor. Sophie makes sure that every drink is made to perfection and Scarlett has a sweet southern drawl that draws you in. Alexis and Jasmeen are incredibly hard workers, and know their job well. Adam and John are always welcoming, and I just really love visiting this location. Thank you OB Starbucks for all the Frappuccino's. read more

Do you like to wait? I hope so. Never have I waited so long for a simple order than at this Bucks. Not once, as if having a bad day, nope several times long lines w no explanation or apology. I work directly in a customer service role so am extra sensitive to breakdowns in this area. The drive-thru is especially bad in my experience, save yourself some aggravation and endure the counter service. I need Starbucks to be the model of efficiency, make some changes please! read more

Starbucks - Coffee & Tea Near Me - Olive Branch, Mississippi

Quick service even though there was quite a line outside by the drive-thru! I just wish they also carried Mississippi mugs/espresso glasses. For goodness sake, the store is in Mississippi! Why does it have Memphis mugs only?!?! read more

They make my chai tea latte is perfect every time. Customer service is always great and I am always welcomed with a smile.

This is the best Starbucks in the entire Memphis area! It's always clean, the staff is super friendly & helpful, the service is super fast even if they're busy, and the best part is that my drinks always taste amazing! I come here several times a week and have never had a bad experience! read more

Starbucks - Coffee & Tea Near Me - Olive Branch, Mississippi

This Starbucks is close to my house so I tend to drive through here frequently. They have always made my order correctly and the baristas are very attentive. I don't usually order in so I'm not sure how big inside is compared to other Starbucks. I went with the egg whites/red pepper egg bites, which were delicious. read more

Starbucks - Venti non fat Chai with a pump of mocha. - Coffee & Tea Near Me - Olive Branch, Mississippi

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This location is the worst location that I have been to. The online ordering is always down , the inside lobby is closed randomly. All the other locations are open . The management is horrible. I really think it's time for a change. read more

Very clean with very friendly, efficient staff. Came in during a short busy spell and did not feel rushed or neglected. Everyone here is kind and thorough. read more

Starbucks - Coffee & Tea Near Me - Olive Branch, Mississippi

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This is one of my favorite Starbucks. My order is always right and delicious. The staff is friendly and always strike up a pleasant conversation. read more

This Starbucks get a big fat zero. I was at this location on Sunday , August 29. There was no less than 15 cars in line at the drive thru. GUESS WHAT ? There was no one in the store and no sign on the door saying closed. NEVER AGAIN for this location read more

Normally when I come to this location, they're pretty good. This time not at all. I ordered the frozen cookie crumble and it was super runny. So I took it back for them to fix it only to get the same results. They also gave me an evil look when I brought it back. I'm like okayyyy. I didn't know I brought harm bc they didn't make it right. I think this is my last visit to this location. read more

Not a Good Store - There are some good, friendly people working at this store. But, there are definitely too many unpleasant people on staff here. It is completely hit and miss when you go there. Last night broke it for me. I was confronted by the twenty-something manager about taking photos of their "employees," even though I was specifically avoiding them completely. There has never been a problem with taking photos there before. And, Starbucks has both Instagram and flickr accounts for people to post their photos. Yet, when I emailed Starbucks, I got this: "I would like to inform you that you may take photographs for personal use while in the café. The interior of the store is private property. We require the media or any one to give us advance notice before shooting inside a Starbucks location. We never allow the menu board or behind the counter to be shot." Which, of course, makes no sense, as their social media platforms encourage people to take photos. I have been only going to Starbucks when there is a Happy Hour, because that is the only time that their coffee is close to being a reasonable price. Add to that: I have been a Starbucks stockholder for over a decade, and what I have in stock means that expensive coffee machine in their stores is there because of me. So, being treated like I am in completely unacceptable. read more