It's only a drive through Starbucks, no sit in lobby. Customer service seemed good. Busy location for sure. read more

Starbucks - Coffee & Tea Near Me - Oklahoma City, Oklahoma

The best Starbucks in town. I love this one, because they are efficient, have never given me a wrong order and are always friendly! I typically order an iced shaken espresso via the mobile app and go through the drive thru (since i'm typically with kiddos) and they are always so kind. I never have to wait more than a few minutes for my drink and I appreciate that. Parking is limited in the area, but they are so quick, it doesn't matter! read more

Normally I love this place but the past couple of times I have got my coffee there I've been very disappointed. My coffee was lukewarm and only 2/3 full. They have raised the prices and now not even filling the cup I never write reviews but I'm tired of getting walked on by this kind of treatment read more

Starbucks - Just opened my cup - Coffee & Tea Near Me - Oklahoma City, Oklahoma

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Not sure if they have a new person there. ordered an ice brown sugar oatmilk shaken espresso with cold foam on top. Mind you this is a coffee on their menu with no modifications to it besides the cold foam so they should know how to make it. Unfortunately my unknowing boyfriend picked the drink up for me and when I received my brown lake water with no cold foam... I wasn't very happy to say the least. Do better Starbucks especially if the drink is on your menu smh. read more

Starbucks - Coffee & Tea Near Me - Oklahoma City, Oklahoma

Found hair on my ice, very disappointed. Never going again. I was given good service but they prayed on my downfall ongang read more

Starbucks - Hair on ice - Coffee & Tea Near Me - Oklahoma City, Oklahoma

Ethan was so friendly and made my drink perfectly! The workers really care about their customers. This is my favorite location in the metro!

I came through this location after having dinner in OKC. My experience was only via the drive thru so take it for what it's worth. I had ZERO issues with the barista that took my order. She was friendly, fast and accurate in taking my order and getting it to appear on the screen in the drive thru. Upon arriving to the window I was promptly served my drinks which were made perfectly. I enjoy the modern drive thru they have at this location and many others I have frequented. Overall a solid experience at a chain I love. read more

I love the Starbucks employees and customer service. I used to go to this location everyday and order the same thing. My coffee was NEVER the same. Always different. To the point where I can tell when they add my extra shot of espresso or not. I understand that they are busy, but when you charge everyone for every single customization for an order, then you are OBLIGATED to make it right every single time. You are STEALING peoples money, everytime you mess up a drink. The drinks are already over priced, not that it isn't quality coffee, but I think we all know how much all of these ingredients cost, quality or not, and it definitely doesn't add up to $7 a cup. The audacity, of them essentially stealing money from customers by "forgetting" to add extra shots or other ingredients is insane. The only complaint I have besides their crappy designed parking area and window pickup, which is only the corporates fault not employees obviously. read more

I mostly love this Starbucks. The drive thru is hellafast. The people here are awesome- they're friendly and will get your order right the first time. However, there's one major flaw- the mobile order process. The mobile app concept works beautifully at every Starbucks location but this one for two main reasons: 1) There's no dine-in area. Customers order outside. This location is nothing more than a fancy ass snowcone stand that serves methlike coffee to somnolescent adults. The customers' mental state, combined with the spatial restrictions of this location, are ingredients for chaos. 2) This location has chosen a maladaptive strategy of being a two-window snowcone stand that utilizes only one window. THE window is used for ordering, pickup, payment, napkin requests, stupid questions about the menu, etc. The other window is like the decorative towel in Grandma's bathroom- no matter how wet and towel-less you are, don't even ask to use it. With this underutilization of windows, pickup options for mobile orders are: a) Patiently wait in line like a civilized human. Silently cry to yourself as you realize the rest of your youth will be wasted in this god-awful line, listening to Rebecca complain about her tall, triple-hot skinny nine pump vanilla latte. "I mean...this is obviously double hot, not triple hot. Can you maybe, kinda just...remake it? Actually, can I talk to the manager- like, the MANAGER manager?" b) Barge to the front of the line like the asshole you really are. Pretend not to hear when the pajama-clad retiree at the back of the line loudly states, "I HAVE A MOBILE ORDER, TOO, AND YOU DON'T SEE ME CUTTING IN LINE!" c) Hop in line and fake civility, but also wave your phone in the air while mouthing the words "MOBILE ORDER" anytime the barista looks up. Quickly put your arm down, try to act normal, and turn the other way if another customer notices. d) There is no line. It's your lucky day! Stand at THE window and watch your drink get cold (or whatever temperature you don't want it to be) as the baristas ignore you in favor of the drive-thru customers. Utilize strategies such as arm flailing, crying, timidly raising a hand, and/or faking angina to attract the barista. As much as I love this early morning shitshow, I'd rather grab my drink from the second window, have a seat at the patio table, and watch the drama unfold instead of being part of it...or just grab my drink and head to work before Rebecca pops a sprocket. read more

I'm going with only 3 stars mostly because this location's drive thru procedures are terrible. The soace between the drive thru pick up window and the ordering speaker allows 4 small cars, so inevitably you will be waiting around the corner or out on May Ave to get in. They need more space. There isn't enough room to adequately and safely go to the walk up unless you park in an adjacent lot. If you park in the lot beloging to this Starbucks location, you'll no doubt be blocked in by someone waiting to get through the drive thru lane. The customer service is ok, nothing to write home about. It really depends on who is working. I've had super friendly service some days and rude shove my drink at me through the window service on other days. Ordering ahead has been tried several times, only to have to wait anyway. It's a great little convenient corner locale, but rarely used by me due to the long line in the drive theu & lack of ample parking for the walk up window. read more

Ordered a bacon Gouda breakfast sandwich and there was one teeny tiny sliver of bacon on the entire sandwich... I'm not even sure how that happens. read more

Starbucks - a person holding a sandwich and a bag of coffee - Coffee & Tea Near Me - Oklahoma City, Oklahoma

Always good the people are always helpful and show alot of caring it was pouring rain and the barista helped me with my order to my car I will be going back read more

Starbucks - Coffee & Tea Near Me - Oklahoma City, Oklahoma

I love this location! They are located in the perfect proximity to my place of employment, so I can make it there and back on a break! They don't have an indoor store here. There is a drive thru and a walk up window with a couple of little patio tables and chairs! During the summer this is a great spot to relax at with your coffee in the early mornings or evenings! With the hot Oklahoma summers...it kind of sucks mid-day, but the umbrellas help and keep it awesome if there is a breeze. Drive thru workers are amazing. I have an insanely specific drink that an ex Starbucks employee made for me and no one ever complains about making it and they always get it right! The line is usually very long in the mornings and around lunch time. Even still, they are super fast and it never takes too long! 3 o'clock lag is the perfect time to get your espresso on! read more

Starbucks - Coffee deliciousness without all of the calories! You're welcome! - Coffee & Tea Near Me - Oklahoma City, Oklahoma

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Great Starbucks even though it doesn't have an inside seating area the barista's are very friendly. Ordered a coffee and went outside to enjoy. The barista came outside later and asked me if I'd like a refill-no charge! read more

So yep this is a tiny Starbucks on a busy corner that gets bad reviews for its parking. But the drinks are better, more consistant and the staff runs it well. If its so bad and they get so much guff. WTF is there a mile of cars every day all day? Lets give this location their due credit. Simply the best starbucks in OKC be patient and remember the staff is doing a fantastic job here IMO. read more

I love the people at this Starbucks. They are super nice and get my drink right every time. The layout of the parking lot and the drive thru is what keeps it from being a 5 star Starbucks. No matter. read more

**F A S T & friendly** I've been to this location twice now & have received great customer service. The baristas are always so friendly and have not made any errors on my orders. The drive through goes by pretty quick. Will definitely be coming here often. read more

This should be my go-to Starbucks, but it is such a fubar location that sometimes I just keep driving. I think I'd prefer it if it were strictly walk up. The drive thru is just makes it a total zoo. Here's the clusterbomb: The line for the drive thru is supposed to form on the south side of the building, and curve around to the window on the east, where you exit via the north exit. But because you can enter and exit from both north and west, sometimes there are two lines of cars vying for the same spot in line. To boot, if people have actually taken the initiative to park their cars to walk up and get their drinks, they could be trapped in their parking space and not able to get out. And that really, really makes you nuts, because the whole reason you got out of your car was so you wouldn't be trapped in drive thru hell. So here's my suggestion. Either make one in and one out, or scrap the whole concept of walk up + drive thru. I feel like they had to have anticipated these problems and kinda gave up. If they didn't anticipate them, they should hire better site scouts and planners. Because a third grader with even a basic interest in matchbox cars could have told you this is whack. Or you could do walk up only and add some awnings and such: walk up with heat lamps for the winter and misters in the summer? Could encourage more cyclists, walkers and create more of a community feeling than aggressive drive thru shenanigans. Especially since Starbucks Coffee is Starbucks Coffee no matter how poor the planning, sometimes it is just easier to show myself the way to the next coffee bar. read more

I want to give this Starbucks 5 stars for two very important reasons: 1) The baristas are always incredibly friendly and efficient 2) While very efficient, they have *never* messed up an order However, the actual spatial logistics (is that even a term?) of this location is a pretty big bummer, and why I am giving this location 4 stars instead. I'm still here more often that I'd like to admit... My pro tip is that you park in the lot sitting just behind Starbucks and use the walk up window to avoid the parking lot/drive-thru disaster. read more

First of all, I think the main problem with this Starbucks is the way it was built. Its shaped in a way that only about 4 or 5 cars can fit in the drive through line comfortably. This wouldn't be a problem if the service was fast, but it is not. If more than 5 cars are waiting in line, they start to congest into the tiny parking lot (if you even call it a parking lot). This means that anyone who parked and walked up to the outside window is now not able to leave!! I live near this Starbucks and come here all the time, I can attest to this happening many times. Second the way the ordering works for the drive through is strange. It seems that the workers are always trying to take your order before you are even up to the menu stand. This makes the interaction awkward when you actually are in sight of the menu and the worker has been trying to take your order for the last 3 minutes. This happens to me almost every time I go. Third, and i think most importantly, THE SERVICE IS JUST PLAIN SLOW. The first two problems I described would easily be alleviated if the service was fast. 75% of the time I usually wait around 10-15 minutes to get my drink. Many other locations can get my order to me in under 5 minutes. I wouldn't be so annoyed by this if the workers would apologize for the long wait when I am finally handed my drink. Many of the workers at this location seem like they could care less when it comes to my time and service here. Just today, when I came up to the window the worker told me the price of the drink and that was it!! No "I'm sorry for the long wait", no "have a nice day", no "how are you doing today?".... nothing. I really want to like this Starbucks a lot but until they improve I can not recommend this location. Also just for note there is an On Que and a Dunkin Donuts right next to this location, if you need an alternative :) read more

What do you say about Starbucks? Blah counter helpers making ordinary coffee drinks. Well not this Starbucks! Granted they make the same java every other Starbucks makes. This location is just different somehow. I recently discovered this fantastic little drink called Passion Tea. Yummmmm. I love it. I crave it. The first time I tried Passion Tea I was at this particular location. I asked for it, then quickly changed my mind and asked for my regular latte. The cashier asked if I had tasted the tea and I admitted I hadn't. She said that they'd be happy to make it for me and if I didn't like it, they'd make my regular drink for me, free. Heck, how can I refuse that? I couldn't loose. I don't know exactly what it is about this fantastic drink, but I'm in love. Today I swung through the drive thru and ask for it lightly sweetened. (they use a syrups to sweeten so that you aren't sucking up sugar granuals) This time the cashier told me that the venti comes with 6 pumps and would I like the full 6 or less. YES! Besides the fact that I love this tea, it has a fraction of the calories a latte has, even with all 6 pumps of sweetener. And, this location is my FAVE, FAVE, FAVE, cause they seem so interested in making sure I am happy with my drink, and as a customer. This location has a walk-up window, a patio, and a drive thru. Not a walk-in lobby. read more

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Date: 03/10/2017 Time: 8:00 AM Perfect example of how a possible one star experience turned into a five star experience purely with exemplary customer service skill. Drive-thru experience My wife and I usually frequent St. Anthony Starbucks, since she works overnights there. We decided however to try the one by our house due to our "OG" coffee spot is usually out of the morning treats we crave. A young lady came to the speaker (and live video feed for visually impaired). She was super friendly and was ready to take our order with a smile. We ordered a ham and swiss crossaint, everything bagel, and a java chip frapp. She informed us they were out of croissants and bagels. Where it went from here really really made the experience awesome for us! She was incredibly apologetic and knowledgeable about other products that was offered, but we just decided on the drink. We waited for our turn to pay and as soon as we reached the window, the young lady said our drink was on the house. She apologized again and we left with a huge smile on our face by the level of service we were given. I am completely impressed today! You just made this Yelpers day!!!! read more

What a unique Starbucks! I walked up to it and I'll look for the door before I realize that there is no door because there is no indoor seating. This is a drive-through or pick up at the window and have it in your car or don't go very far kind of place. The staff are friendly and cool and it's got a quick pace of customers. Pretty unique! read more

I used to really like this Starbucks for their convenience, but more and more they mess up my order. Today, I ordered through their app a violet drink, which is the Very Berry Hibiscus refresher with coconut milk. I get there and they tell me they are out of soy milk, which in this case doesn't pertain to me because the drink doesn't naturally come with that. Anyways, they wouldn't listen to me when I told them it wasn't made with coconut milk, so I went ahead and switched it for a a plain Very Berry Hibiscus. When I get home and start drinking my drink, I realized they didn't make my drink right, it was basically flavored water, with no juice added. And I get that this is a first world problem, but really paying $5 for my original drink and ending up with flavored water is just ridiculous. read more

Every time I come here I have hope that they will get my order right. Every single time I order this exact same thing that I do at every other Starbucks in the metro, this location gets it wrong. I understand that the baristas have a lot to remember, but when I ask for a certain drink on the menu, please don't think I'm asking for another. They were sweet to make me another one, but please just make what the customer asked. It shaves off time for the next order. read more

The staff is always very nice and kind anytime I go to this Starbucks. Recently it seems like the quality of coffee has been on a decline. Its really hit or miss at this location and the store always tends to close 30 mins to an hour earlier than what the store hours actually states. read more

Easily the worst Starbucks in the metro. This is clearly the bargain bin of failed writing majors to rot away in. There much much better coffee and friendlier people literally across the street. read more

The customer service at this location is exceptional! I went there on a cold day and ordered an iced white mocha. The cashier, Jake, was very considerate and offered to put a sleeve around the cup so that it wouldn't be too cold for me to hold it. It seems like every time I come here, the service is above and beyond. They really go out of their way to make sure I'm happy with my drink. This starbucks is definitely one of my favorites to go to! read more

This Starbucks is disappointing. Customer service is very lacking. The drinks dont taste as good as other stores.

First thing - the baristas here have always been super friendly and fast. No matter when I have gone, I have always had wonderful service. In terms of customer service anyway. The problem always comes with my drink orders. Similar to no matter when I go I get great service, no matter when I go my drink tastes nothing like it should. I almost always get a flavored latte...going for caramel brulee during the holidays, and cinnamon dolce otherwise. Love them! Well, I love them at any other Starbucks. If I order them at this one, it just tastes like their basic latte. No flavoring. I went today to try the new smoked butterscotch latte. It has been some time since I have gone to this Starbucks and stopped by because it was on the way to my destination and I wasn't thinking about how disappointed I am with the drinks here every time. So I ordered that new latte (the barista even confirmed the flavor with me after she gave me my bakery item), tried it a few minutes later....aaaand nothing. Just tasted like their basic latte. Again. If they are putting any of the flavors in there, it is so minuscule that it makes no difference. I don't have this problem at any other Starbucks...just this one, and I don't really understand why. I wish the quality of their drinks matched the level of their friendliness. I know I'm not getting the world's best cup of coffee with Starbucks. But when I'm in the mood for a flavored latte, Starbucks is my choice since my favorite coffee place only does regular lattes. I'm just asking for my flavored latte to have the flavor I am paying for. read more

Amazing coffee, free WiFi, and very good customer service. It does tend to be pretty busy and some days the location's parking lot is too small to accommodate all of the people so if you're inside and trying to get your car out to the street, you can hang it up! In all fairness, it is a lot more pros than cons. I just wish the parking was better and could be further away from the gazillion people lined up to into the street from the drive-thru to get their morning cup of Joe. read more

Out of whipped cream. Out of cold brew. Out of Mango crème. Every day, it's something new. This place notoriously inept. You actually hear people talking about it. Why the larger corporation doesn't do quality control is beyond me. read more

Great Service! Always Friendly ! I asked about a drink, they explained it. I decided not to get it and order something else. They gave me a free sample of the drink I asked about. !!!!! read more

Definitely one of the BEST Starbuck's in OKC. They have never gotten my order wrong, or forgotten to add sugar to my coffee (South OKC location), I'm always willing to make the drive to this one. read more

Worst mobile order site on the planet. They just can't figure it out. That's probably why the parking lot is always packed. They like to make you wait and wait and wait..... read more

The coffee is usually great it's the location/parking/drive-thru that's a nightmare because it's always packed. I will avoid this one sometimes for this reason. They need to add another nearby or fix the drive thru situation. But it's the only drive thru location near me. I have to go to NW expressway for another drive thru. (Ahem, add one on NW 23rd!) read more

They always get my order right! Fun and nice staff. I would highly recommend this place to anyone.