Repeatedly getting my order wrong. The price varies for the same item every day somehow. And this last time they argued with me that the drink was correct but the price and description were incorrect, they adjusted the price but I could smell the wrong drink. Sure enough it was the wrong drink. That's the last time I will visit a Starbucks!!! read more

Terrible attitude, terrible coffee, terrible customer service. Every time I decide to give this location a chance again I always regret it lol. Not sure if it's a management thing or if these people just frankly don't put forth effort but something has to change because what a shame. read more

Nice location. staff is friendly and helpful; drinks were made correctly. Would recommend. read more

Starbucks - Coffee & Tea Near Me - Oak Lawn, Illinois

I came to this location, walking from the pavilion and it was drive-thru only. Why would a Starbucks with hours listed as open, with multiple staff inside, on a Saturday morning, no less, be closed for walk-ins. This was disappointing read more

Started new job in area. Usually go to hickory hills location. Going here sometimes to meet a friend. Store made a big deal about my app refill. considered about the foam for iced coffee. I stated i go to others never had a problem getting same drink I paid for. Fought me on it and said no Lyons is my #1 location awesome folks. I've been a Starbucks regular for years. App, points. All the money I spend a month. latina store mgmt said rather me go somewhere else and not come back. You know sometimes connection wit folks is more important than ur bottom dollar cost of Foam. Disappointing response I see why they have low rating. Thx read more

Hey there fellow Google Maps users! I went to this Starbucks in Oak Lawn on March 1, 2023. I went to this Starbucks for a remote work day. I arrived at this location a little before 8:30 am. I left around 12 pm for lunch. I came back around 1 pm. Finally, finished my remote work day & left around 4:20 ish pm. I ordered my go-to drink, a strawberry açaí lemonade. This drink never disappoints. Overall, I had a wonderful experience at this Starbucks. I definitely plan to come back here when I have remote work days and want to get out of the house. I hope this review is helpful for this Starbucks location & its current and future customers. Some highlights of my experience: * The staff was nice * My order was made pretty quick * Little to no line throughout the entire time I was there (8:30 am - 4:30 pm) * Nice variety in seating (couches, single couches, & 1 long table in the back) * The wi-fi was really easy to connect to (I've had issues with connecting to wi-fi at some Starbucks locations, definitely varies) * The music wasn't played so loud (just the way I like it) * One of the baristas was nice in taking my order & another barista was nice for letting me know what the code was to use the bathroom when I asked her Have a nice day! read more

To the Manager and Staff at Starbucks - A Heartfelt Shoutout I wanted to take a moment to acknowledge the manager and the entire team at Starbucks, especially Chris. Every time I come in, Chris brings such a positive energy to the store. Whether it's remembering my order, greeting with a genuine smile, or just creating a welcoming atmosphere, Chris truly goes above and beyond. You can tell he genuinely cares about the customer experience and takes pride in what he does. It's people like Chris who make Starbucks feel like more than just a coffee stop--it feels like a community. He's such a great guy, and it honestly hurts to see some customers treat him poorly when he's simply doing his job and following policy. Despite that, he continues to show up with kindness, grace, and professionalism. Sometimes they are understaffed give them a break. Keep shining, Chris! Your light doesn't go unnoticed. read more

I visited Starbucks this morning and ordered two venti caramel Brulée Frappuccinos with a coffee base, but the initial employees were unsure of the order, leading to mistakes. After tasting the drink at home and finding it unsatisfactory, I contacted the store and spoke with Daniela, who exemplified professionalism and rectified the issue. She ensured my order was corrected to the proper standards, and I commend her excellent customer service. SHOUT OUT TO HER !! read more

They are extremely rude! Will not be going back. The girl gave me an attitude because I said I was doing drive thru instead of a walk in. I don't understand by they work with customers if they hate it. read more

The line here can last up to 20min. I moved from Schaumburg and never seen such a slow Starbucks line. They need to hire more workers or learn to serve fast. Such a disappointment... read more

Starbucks - Coffee & Tea Near Me - Oak Lawn, Illinois

I came in on a Saturday afternoon and was asking one of the baristas (Carla) to write a cute message on the drink i purchased for my girlfriend. When all of a sudden a skinny blonde lady started yelling and asking if I paid for my drink to her accusing me of not being a paying customer just because she was having a conversation with me. I got offended with that but it reached a limit when she asked Carla to go print out my receipt. Treating customers like this is not okay!! Each time I come to this Starbucks I always speak to Carla because she's so nice so it was uncomfortable and shocking seeing the barista get treated this way. I'm not sure if the lady was management but if so , something needs to be done at this store. I hope next time I come I won't be getting accused or see anything like this to ANY of these baristas. read more

I've been coming to this establishment since its inception.... Prices have risen dramatically, with a five-dollar drink now costing more than nine dollars. Paying $5-9 for a drink with 90% ice is annoying enough, but when over an inch is missing... What options do you have at this point? Are we being taken advantage of by slacker baristas because we're in a rush and don't have time to double-check or ask for the order to be fixed? I used to come here 2 to 3 times a DAY, but now I just visit once or twice a week... If things continue as they are, things will only get go downhill. read more

Starbucks - 1.5 inches of drink missing - Coffee & Tea Near Me - Oak Lawn, Illinois

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Stopped in on our way though town for a yummy coffee treat. Ordered a chai tea latte with almond milk and a flat white with dense foam. Drinks were fantastic! No one can ever seem to get the chi tea or flat white with the dense foam just right. I wish I would have gotten our barista's name, she was fantastic and so were her drinks! read more

I got there 15 min before they close and I drove 20 min to get there because it was the closest one open till 10 near me but unfortunately they didn't let me in and the staff was over there just kicking it and making fun of me standing at the door read more

Starbucks - Coffee & Tea Near Me - Oak Lawn, Illinois

This wait time is insane! Been in line on drive thru for 25+ mins for just a cup of coffee. If you are on your way to work please don't stop here they will make you late read more

Store hours are a lie . Says 5am but in reality is 530 am. They will also give you drinks that have been sitting there for a while. Along with drinks that are badly made read more

While I appreciate the free venti upgrade from a grande, I'm disappointed in the dishonesty from the lady at the drive thru today. She said the barista "accidentally" made me a venti instead of a Grande, but little did she know I would look at the label underneath that clearly shows it was an order 12+ minutes before mine. I would have appreciated the honesty from the beg and I would have made the decision if I wanted that drink or not. read more

Starbucks - Liar! You could have told me it was someone's else's leftover order not an upgrade! - Coffee & Tea Near Me - Oak Lawn, Illinois

Great spot for homework. Been here for about 2 hours, also ordered a Venti Iced Chai Tea Latte! Was really good! The music is a bit loud in here and hard to concentrate but other than that it's a good spot to hang and have coffee. read more

Starbucks - New butterscotch frappe! So good! - Coffee & Tea Near Me - Oak Lawn, Illinois

Terrible service. The last three times I've been here I have had to wait at 15 minutes for a mobile order. And after ordering on my app, when I finally got to the window there were out of one of my items! So sad that they can't be as quick as the other Starbucks in the area! Another 1 star review!!! Did a mobile order still waited 34 minutes and then when I got up to the window they didn't even have one of my items. It's so so sad that this Starbucks is one of the worst I've ever gone to read more

I order coffee from here almost every other morning. Today I ordered the same coffee I always get and my first sip was literally coagulated expired milk with milk curds. I cannot explain how grossed out I am. I wrote to the Starbucks customers service and they said they'd credit $7.00 to my account and that they'd invite me to have a better experience next time. I said I'd like to invite them to have a sip of what I just had so that they too can share my experience. See photos. read more

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Very disappointing when you come multiple times a week and know how your drink looks and tastes and then when you bring it back to say it wasn't made right you get the worst attitude. I'm sorry, did I not just pay money for an item? If I'm paying 5 dollars for a coffee.. i want it made right. You're getting paid by the hour. Will not be coming to this location anymore. read more

Say what you want about Starbucks and their high prices and supposed yuppy-dom of those who drink it. I, myself, was on that bandwagon a long time ago, but what the f%*k did I know at the time. I wasn't even a coffee drinker. Hated the stuff. Then, purely by accident (I was on my way to Michigan and needed a pick me up, and dear old mummsy hand a gift card) I fell in love with their coffee. At first it was just the ice coffee, but I've expanded in the time since. But enough of my whankfest of how I discovered the joy of coffee, and I'll get on too my review. Big comfy chairs is always a plus and tells me it's okay to loiter which is a good thing...lol...the scary part is that they always seem to remember me and what I usually order. When I was in there all the time I can see why, but I haven't been in this Starbucks in while and they still knew who I was. I don't know if that's good or bad...lol...guess I jus have that face. But anyhow, great coffee, nice atmosphere, and just a relaxing place to hang for a while. Those of you who are already purveyors of Starbucks know this, and to those that aren't try it out. They're not that yuppy, and, or prcey read more

Drive thru closed at 9pm and was waiting on the driver thru line since 8:26 and didn't answer the window to myself and other customers waiting to order. read more

Very cute location in strip by the Oak Lawn Metra with truly lovely baristas. I know it isn't their fault but lost a star b/c of the pothole-ridden parking lot. Also, a bit saddening that they didn't have those new mini bite treats that have been popping up at Starbucks everywhere ... read more

Their prices on the drink I order is a dollar more than it is in Orland Park. You definitely do NOT get your moneys worth at the Oak Lawn location. You pay extra to have things added on and you can't even tell they were added. When you mention it, you get an attitude. read more

Recently renovated in side which is nice but understandably closed due to covid. You would assume that parking your car, going inside to order or even placing a mobile order would be faster than compared to standing through the drive thru with 15 other cars, NOPE. I always try my luck & today was just bad. The wait is longer than 10-15 mins for ONE DRINK. A coffee or just a latte - not even a personalized drink. This location needs to hire more people, It's super busy inside & outside -- get on it. Honestly, it was exhausting. -- Let me correct that 25mins for a basic latte. read more

Idc what anyone says. Yea of course the lines are gonna be long...it's starbucks?? But the point is, I ordered food on Uber eats (yes I'm lazy). A driver never picked it up. We called and they said we could pick it up. We got there, the nice ladies gave us our food for free (since we did use a promotion in the app), and free $8 gift card for the inconvenience!!!! Amazing, these workers need a raise for dealing with people like us (or even worse) in general. I appreciate y'all!!! I'm sorry I couldn't leave a tip :( but I promise I'll be back tomorrow to do so :) read more

Starbucks - Coffee & Tea Near Me - Oak Lawn, Illinois

This is the absolute dirtiest Starbucks I have ever been to. It is always messy, inside and out. The service is great. And the flat whites do not disappoint. Keep this place clean, please! read more

This is one of the top worst Starbucks employees you could ever find you tell them to make you a drink they'll make you a whole different opposite one One of the worst Starbucks to ever enter read more

Your standard Starbucks. But seriously I'm in the line now and I've been waiting SIXTEEN minutes and still haven't even gotten to the window. As a huge company, you'd think they'd be better prepared. This is an every visit occurrence. I've been here 3x. I'm sticking to Dunkin' Donuts down the street. PS now it has been EIGHTEEN MINUTES. And I'm stuck in line. Ugh. read more

This location is one of my go to locations but the wait time is usually way too long. I'm not sure if there are too many people who come here or if the employees work slow, so if you chose to go here make sure you have time to spare. The employees are very nice though. read more

Don't come here if you are in a rush...seems as if the workers should partake in some of the caffeine that Starbucks is doling out.

This is one of my least favorite Starbucks in the area. It is a pain-in-the-ass to pull in and out of here and parking kind of sucks. They do have a drive through, which you have to almost pull into the service center of the car dealership to get to. Pulling out, onto Oak Park, going North can be hasardous. Service has always been fine. The coffee is just as good here as it is at any other location. I just try to avoid this location overall. read more

If I'm faithfully married to the Tinley Park Starbucks on 159th & Harlem, then this location? Totally my mistress. And baby, our relationship is HOT. Due to any number of appointments for our kids (or unquenchable urges to shop, shop, shop ;), my husband and I wind up in this area quite a bit (I mean, really...it's pretty local; we're probably 15 minutes away, tops). Well, here and OP, that is. And sometimes Cwood. Told ya about that whole shopping bug, no? :) But I digress. What's so great about this Starbucks? Service is stellar and drinks are nothing short of perfection. I don't consider myself a coffee snob (I mean, c'mon...it IS only coffee!) but I do know an excellent (at least by my standards) soy cappuccino when I taste one. And this location? It delivers...and how. Bypass all other Bux in the area and hit this spot when you're in the neighborhood. Even if you come across one at, say 103rd and Cicero, keep driving. You are within a mile and a half of a Starbucks that will actually get you in and out in a timely fashion, offer polite and friendly service, and serve up spectacular drinks. read more

I wanted to give them a 2.5, not a 3.However, that doesn't appear be an option. I came here for an iced mint majesty. No luck! They say they can't make that here. Really?? Place a tea bag in a cuppour hot water over it and then add ice. I would have settled for that, but it appears to be beyond their comprehension level. read more

Worst. Starbucks. Ever. I've given it a few tries now because it's a convenient location for me, but each time I have to wait an extremely long amount of time. I leave stressed and unhappy. This place is disorganized, inefficient, and had terrible customer service. read more

Maybe i've been in enough Starbucks, too many in the past three days scouring the greater Chicagoland area for a mini-van or a truck, but I shouldn't know your inventory better than you. It's nice to get something for free, of course. Still, an overall command of what's in the store is best. I did enjoy the comfy chairs and could see this location as a cozy rest stop minutes away from I-294 or on the way south from Midway. read more

Great Starbucks! Never mess up my order: I usually ask for no whip on my frappucino and every other place I've been to still adds whip (hate it!), but this is literally the first Starbucks to not drown me out when I say that The staff is very friendly! Kevyn was very sweet, had a great smile, and assisted the small child I brought who wanted something without coffee. The restaurant was also very clean and well put together. This is all around a very good Starbucks location! read more

OMG..I love starbucks! I think they have the best frapps ever! There service is the best and so friendly! I order carmel Frapp which is my favorite! What ever you want to order they make it for you...other places i went to simply say :umm we can't do that"..whatever! This place has the best cold coffee drinks! Hot coffee i'm not that much of a fan here. I tried the white chocolate mocha and felt it had way too much milk in it. I also tried the pumkin spice hot coffee drink and it was tasteless! You've got to try their loafs! MMM!!! I love um! Their cinnamon and blueberry lowfat loaf cakes are the best! Parkinng is a headache though, very limited so just use the drive thru! read more

Waited over 40 minutes for two Frappuccino's when we were told 10-15 minutes. They focused way to much on the drive thru and not on the customers that took the time to come into the store. They were making drinks for people who weren't even in the store instead of focusing on the ones that were standing here waiting. Will not be returning to this Starbucks ever again. read more