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    Starbucks

    3.0 (19 reviews)
    ModerateCoffee & Tea

    Starbucks Photos

    Business Info

    STARBUCKS ATMOSPHERE

    What's the vibe?
    Outdoor seating
    Good for working
    Dogs allowed

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    Amber J.

    Probably one of the WORST Starbucks I've been to. Usually don't write reviews for chain restaurants or coffee shops, but this one is worth the review. When we visited, it was extremely busy, and the baristas were really rude. It might have been because they had to work on a holiday, but they were probably the rudest baristas I've ever seen at Starbucks. Another thing about this branch is that it's extremely hectic. The space is small, and they've tried to squeeze in too many tables and chairs, so when there's a lot of people, it gets pretty overwhelming. The cleanliness of the place was disappointing too. I used the restroom at this location, and it didn't seem that they regularly check or clean it. :( Again, it could have been because I visited on a holiday, but overall experience was bad.

    Dave O.

    It's no mystery that Starbucks is by far my favorite stop for coffee and other selections that are spontaneously dictated by my cravings for great coffee. I have visited literally hundreds of Starbucks' location since they've come into existence and although they all seem to be pretty consistence with the quality of the products they offer; the service, quality of the product, wait-time, cleanliness and accessibility of the location are the five points I will rate all of them on going forward - so to make the point I've recently incorporated a rating system based on this short list to calculate the rating of the locations I visit. I feel all these criterions are controllable by the corporation, the franchise owner or store manager. Service - 5 Stars Quality - 4 Stars Wait Time - 4 Stars Cleanliness - 3 Stars Accessibility - 5 Stars Rating - 4.2 Stars This a beautiful walk up located that blends in perfectly with nostalgic downtown area of Niagara on the Lake...

    Mark M.

    A good amount of seating in here and most of the staff are really friendly. They made our specialty coffee drink quickly. Unfortunately I didn't see an outdoor patio. Also the waiting for the restroom was long.

    a coffee shop with a variety of items
    Chaminda J.

    I am giving two stars to this location due to how I was treated by staff. It wasn't busy however two staff members were behind the counter attending to various kind of store duties. When I approach to order my beverage, they were simply said how I could help and the total for the beverages. No eye contact nor no attempt was made to get to know me and to sell. I must say this is the poorest service I received. It is possible Niagara-on-the-Lake area predominantly white clientele and staff were not ready for a brown client to visit the store.

    Tong J.

    Homey, spacious and personable staff. I love the layout of this Starbucks. As you enter the main door, there are two interior door ways inside. The left is the exit from the cafe area. The right is where you enter and order your drink. Hardwood floor throughout, to keep the homey ambiance. The seating in front of an old fire place consists of two leather chairs and a sofa, they are super comfortable. It's the best seat in the house!

    Violet drinks

    Very busy, loud and crammed (seats very close to each other). Drinks were made with love and no ice (we asked)

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    10 months ago

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    2 years ago

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    4 years ago

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    6 years ago

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    9 years ago

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    8 years ago

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    4 years ago

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    10 years ago

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    14 years ago

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    7 years ago

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    10 years ago

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    14 years ago

    Staff are always friendly; nice atmosphere inside and outdoor tables to enjoy the weather.

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    12 years ago

    Great location for a Starbucks. Staff was friendly and there is a fairly large seating area with some nice, comfortable leather chairs.

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    7 years ago

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    Review Highlights - Starbucks

    I love the layout of this Starbucks.

    Mentioned in 2 reviews

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    Tim Hortons

    Tim Hortons

    3.0(12 reviews)
    0.8 km
    $

    I'm a fan of Tim's coffee. The shop is clean, bright and fresh with a wide variety of treats to go…read morealong with the java. It was hot day so we went with the iced coffee, which hit the spot during the dog days of late July. Service was friendly and quick. Whenever I pass by a Tim Horton's I always say YES we should stop in.

    This Tim Hortons does not know that good customer service is what makes a business work. I have…read moregone to this Tim Hortons several times and each time they are rude and seem like they ware want to close down the store at exactly 9 pm rather than service their guests. I arrived at this Tim Hortons on Thursday, August 28 at 8:30 pm. I went through the drive through. I asked if they had any soup and what kind of soup. They responded by saying they had no soup. I then asked for chili and their response was no we don't have chilli. I then asked what do you have and they responded that they do not have any food the food is closed only drinks. I told them that it is only 8:30 pm and their sign says they close at 9 pm so why would they not have any food. They just said there is no food. I then left and went to the subway across the street which was open. While I was ordering my sub, the young man serving me asked how my day was. So sweet. I said that it was good but I was a little frustrated with Tim Hortons as I had gone there at 8:30 pm and they told me there is no food. He checked and said that he had a customer come in around 8:00 pm and tel him the same thing. Lol! I said "well their shortfall is your success young man!" He agreed. Tim Horton standards have really gone down hill and this one takes the icing on the cake!!

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    Tim Hortons
    Tim Hortons
    Tim Hortons

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    Tiara Restaurant

    Tiara Restaurant

    3.6(49 reviews)
    0.9 km
    $$$$

    Beautiful ambience and impeccable service. We went here for brunch for a bachelorette party with a…read morelarge group of women, and we were easily accommodated and well cared for. It was also a short, easy walk from our Airbnb. The food was excellent and price point was to be expected. At the end of the meal, our fabulous server gave each of us an individual rose, which was such a lovely touch! I definitely recommend Tiara if you're visiting NOTL!

    We decided to take advantage of a gift card we had and come for Sunday brunch on a long…read moreweekend.....bad mistake. It took over 2.5 hours to get there due to heavy traffic. Our reservation was for 1 pm but I called twice saying we would be delayed. We arrived at 2:15pm and they were so kind. They seated us at a lovely table by the window looking out at the boats. They told us to take our time and enjoy the food and they never rushed us. There were several vegan gluten free salads and vegetables and vegetable rice for me, along with fruits and 3 desserts that I could have (including vegan salted caramel chocolate truffles). There were lots of meat/seafood dishes, cheeses, cold cuts, breads, omelette station, waffles and bread pudding and several other pastries too. Hubby had a great selection! Juice, tea, coffee were included and hubby said the coffee was excellent. 90% of the food is local farm to table and the freshness could be tasted. Hubby loved the salmon but found the sausage dry. Our server was excellent and very helpful. There is parking just outside or on the street.

    Photos
    Tiara Restaurant
    Tiara Restaurant - Vegan gluten free treats

    Vegan gluten free treats

    Tiara Restaurant - Drunken Seafood Linguine

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    Drunken Seafood Linguine

    Starbucks - coffee - Updated May 2026

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