For anyone who's ever been to a Starbucks you know what you're getting. I'm not a six word order guy, I'm a medium black coffee type. The staff who took my order was super pleasant. In fact, if I had an organization that had any customer facing business the team member that took care of me would be poached, or at least I would try. However, the cleanliness of the sitting are had a lot to be desired. The floor was littered with various small pieces of trash. Some of the chairs were cracked in the seating area. If it wasn't so sweltering outside I would have sat outside while I drank my coffee. No pics this time so shame on me. read more

First time in - my order was taken by an older lady with black grayish hair. Maybe she was having an off day yet the way she spoke to me was condescending. I have no idea what these sizes are called and she had to repeat my second drink size, which was a "venti" I guess and she sounded beyond annoyed for having to do so. Also when she asked me if it is a regular or whatever sweetener, I have no idea, again she sounded annoyed and gasped. I know we all have bad days and I do not hold it against her, the customer service industry is not easy. Yet if you have an off day, stay home and take some time for yourself - don't out your bad energy onto others, or find something you are passionate about, life's too short, seriously! read more

When I used to live in Nipper's Corner I would come to this Starbucks pretty often. Staff was always friendly and helpful, the store was always clean and they always followed the instructions on my orders, which came out great. If you're ever in the area and want your Starbucks fix, this location won't let you down! read more

Starbucks - Entrance - Coffee & Tea Near Me - Nashville, Tennessee

Placed and paid for my order. Two girls just jaw jacking while I patiently wait for my drink. No one else is waiting for a drink - just me. read more

Yeah, it delivers! Order my standard... chai tea latte with coconut milk (iced or hot depending on the season), and it is good. That said, I feel I can say that about just about all Starbucks locations. Nice people and clean cafe. Nothing to complain about here! read more

Good ambiance and drinks taste good, but customer service is not there. Was not welcomed in, took them 5 minutes to take my order when there was one other person who they attended to in there. I didn't even get a have a good day , or you're welcome when I was leaving and said thanks . You can make good drinks all day but nobody's gonna want to come back if you don't even speak or look up at the person you've served . read more

Starbucks - Strawberry açaí refresher - Coffee & Tea Near Me - Nashville, Tennessee

ordered online to make my experience faster due to boss wanting to give us a reward after a long busy day. arrived and found 4 out of 8 drinks made which was understand. however when i arrived i overheard a certain barista talking about my order and how she didn't appreciate the large order made. i quietly waited for my order and before leaving i asked for the receipt due to my boss needing it due to it being a business expense. i nicely asked the barista for the receipt due to it being a mobile order to which she rudely responded saying that they have never been able to do that, which was weird because i had been able to do that before and i asked her to ask another barista and she did and that barista was able to print off the receipt. i usually go in the morning and have never been disappointed, now i know to go in the morning not the afternoon. read more

Walked out without my coffee because I was informed there was a 25 minutes wait... ten minutes after ordering. I asked to be refunded and they couldn't even find my ticket. It was clear that almost the entire staff was incompetent and only there to goof around. The one lady who wasn't a high schooler and supposed to get off at 11 was the only one worth keeping. Girl, go to a restaurant and serve or something. You'll make a ton more money and won't be responsible for other people's BS. read more

Ive been coming to this Starbucks since I moved to Nashville. It was the first one I found closes to me. It's always packed and has considerable lines in the AM. I credit this Starbucks for teaching me to have patience in the South and learning that there's major differences between a NYC Starbucks and one in Nashville. They for the most part have helpful cool employees. I will say that they are a revolving door and that makes it difficult to "get to know" your local barista. For the most part it's always very clean - and their bathrooms are always clean. It has great ample seating both indoor & outdoor. read more

Starbucks - Coffee & Tea Near Me - Nashville, Tennessee

I don't know what kind of rating to even leave for this situation because I hate even posting it... I just can't get the thought out of my head I've been here many times before. Never had any issues aside from the wait. Today I go in and immediately I smell this horrible musty smell that's quite literally stinging my nose and making me hold my breath - I later realized it was a visitor near the door. I get to the counter and the girl steps to the back and the guy that had been making drinks came to take my order. He's very nice but literally dripping sweat. When he went to adjust his glasses, he grazed his forehead with his hand and I noticed his arms and hands were glistening too. There was no hand washing at any point between the prep line, the POS login, the forehead rub, or the drink preparation. The nicest way to say it is that I liked his heavy sweater, but I ordered a water and gave it to the grass outside. read more

This might be one of my favorite Starbucks anywhere because of how warm and inviting it is. There is always so many locals here, catching up or doing homework. The main difficulty here is minimal parking and no drive-thru, but they make up for that by staying open late. read more

It was very busy when I arrived. I ordered at the counter and received my drink in less than one minute. The stack is very friendly.

Service has gotten a lot better lately. The baristas are faster and more responsive now.

My coffee spot for almost four years now. Love the locals too, but this is close to my daily grind. The baristas here make it feel local for sure. With so many people going in and out, parking lot confusion happens quickly - especially on weekdays. Not to mention the entire shopping center is a pain to get out of, regardless which direction you're headed. read more

Starbucks - Coffee & Tea Near Me - Nashville, Tennessee

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I love Starbucks...IT doesn't matter to me which location...Any and all are Great for me!! Caramel Macchiato GRANDE is my favorite..but there are so many that I have tried and liked. I enjoy the comfortable feel of the locations. I enjoy just sitting there sipping on my drink enjoying my laptop or android tablet. Sometimes I just like to sit and read my kindle while I enjoy the peace...much like a library but you can drink here..lol!! some say that they are going to start serving alcohol..I don't like that Idea personally. I don't want it to turn into a bar atmosphere..If they get into this business they need to branch off and name is something else ... Anyway, I enjoy Starbucks!! read more

Not sure if this location is understaffed or what... every time I have visited this location it takes forever to get my drink. I've been waiting over 30 minuets today, giving me time to leave this review. Good thing it's Sunday and I'm not in a hurry. Starbucks, you need to step up your game at this location. read more

Would not recommend this location. It always smells like body odor inside and does not have a drive thru.

The Good: consistency The Bad: not for people that want to "drink in" on location. In the morning you will wait in line forever as all their workers prioritize mobile orders over people in line. Even the "cashier" will work five mobile orders in between every person in line while those in line just stand there and get angrier. Two people in line behind me striking up a conversation and complaining about the same thing. They may as well just make it a drive trough or mobile pick up only place.. read more

I've placed mobile orders here twice and both times they didn't have my drink ready. I make sure to give ample time because i know that Starbucks gets super busy and i feel bad! I usually place it 20 min in advance and it's still not ready :( normally i don't like to give places a 1 Star but i was actually late to work & they made my drink incorrectly. read more

I wish if I had another option, I wouldn't go there! in 09/24/2020 around 5:10 pm I placed an order of grande hot late with a cheese danish cake, but I received it @ 6:00 pm. Plus worst of all, the guy didn't even care about my order. He just gave me only the cold late without the cake. He messed up all my day, I couldn't study & be focused! read more

I asked for 5 ice cubes, and they actually did it. I was half joking but they took it seriously thanks Justin.

It's better to just come in and place your order. You'll get it before any mobile order. Trust me i know! Not sure the rhyme or reason behind it but you definitely will get your order faster than a mobile order. read more

This store definitely has poor efficiency/management strategies! The baristas are working quickly to crank out a crazy high amount of drinks, between the mobile and in-store orders, and with good attitudes I must say.... but my mobile order quoted 6-9mjn wait, and instead it was *25min*, at which time I was told that they don't brew their Christmas Blend after 2pm... my whole reason for ordering in the first place. Cmon Starbucks! Give these baristas some help... There's gotta be a better way! (And maybe consider offering Christmas blend all day during CHRISTMAS season?) read more

Hey boys behind the counter stop talking with each other and do your job!! They don't provide customer service as they are to busy talking band crap! I have to say WORST iced coffee I ever had!! I went back in and they did nothing to fix their screw up! It's times like this I miss home! Nothing like the Starbucks in Pikes Market!!! Seattle couldn't screw up coffee if they tried! Lol I won't return, and this experience really left a bad taste in my mouth for Starbucks :( read more

It's a Starbucks. Not better or worse than most! Best thing about it? It has a lot of parking? That's good, I guess. Otherwise, it's a Starbucks. read more

This location is no different menu-wise than any other Starbucks. I visit here frequently on my way to work, this location is rather large in comparison to others and offers nice outdoor seating as well as the indoor cafe. They do not have a drive - thru and mornings can get busy and parking a bit tight, thankfully there is ample parking in the adjacent Wal Mart parking area as well as the strip mall. You may encounter a long line any given morning, however the staff here are incredibly friendly and move fast. I always enjoy coming in and being greeted warmly. read more

if I could give this ratchet Starbucks a review I'd have to say it would be a zero but they don't have that option. first of all the Starbucks had no ice but me and my sisters still needed coffee so we went and bought our own ice to make our drinks... because we did that, the worker handed 3 different cups with the ingredients for the drink in order for her to make her own drink because they "couldn't" take the ice from customer. having to pay $10 not including the $2 she had to pay for ice is ridiculous . with my drink I ordered a venti refresher and I received the drink halfway filled which should've been filled fully. They also wouldn't allow us to use our half off coupon or a discount for the inconvenience. we were mocked after receiving our drinks. the customer service is awful at this location and I do not recommend it at all. read more

Very good fast friendly service convenient I have been going here for years and the service has been better every time especially since the renovation. read more

Starbucks - This is a mobile order I occasionally do it and they make it to the best you can ask for. - Coffee & Tea Near Me - Nashville, Tennessee

They always get my order right but I wish they had more tables because this place is always poppin' and there's not enough room to study. The baristas are so kind and always welcoming! read more

This place has been around for quite sometime now... I've been a regular customer for about 5 years now. Never had a bad cup a joe here!!! And yes, it's a place where the baristas know your name : ) Sure as hell a good time! read more

These guys are great. We come here all the time for work. The staff are friendly :-) This is a great location to meet up with potential clients (if you're a business owner). It's also a nice place to just hang out. There's plenty of food places nearby, and the neighborhood is super nice! read more

This was such a good Starbucks but recently customer service is really hurting. I waited 25 minutes for a Frappuccino and the girls working the line laughed when I asked them about my drink. There seems to be a lot of new hires so maybe that's why they're taking so long but the attitudes are uncalled for. read more

Not enough parking! Orders come up very slow and are served by smart ass staff that make a chunky Frappuccino.

I have used their mobile order multiple times and come to the store 15 minutes later to find they aren't even open despite their hours telling me they should be open. So now they have taken my money and I have no recourse. Bad management if you aren't open when your hours say you are. read more

I've recently started going here more before work to get breakfast. I'd place my order when I was leaving my house and it would be ready when I got there. It's been good but the past 2 times my oatmeal has been wrong. The first time I think it wasn't cooked long enough? The whole top layer of oatmeal was dry. And this time my oatmeal is literally soup. These have been the only things wrong with my order in the past 2 months. I plan on coming back and giving the oatmeal another chance. read more

Starbucks - Oatmeal - Coffee & Tea Near Me - Nashville, Tennessee

Literally paid for a Venti just to get more bubbles than the actual drink. I order at 6:30 AM and didn't get my order until 7:10. And once I finally remind them I get this. I was already late otherwise I would've said something. But literally the worst location they take forever read more

Starbucks - Coffee & Tea Near Me - Nashville, Tennessee

Don't waste your time ordering ahead on the app.. they don't have anything ready when you arrive. I ordered ahead and my order still wasn't ready 20 mins later.. I had a nail appt and had to just leave it. You're welcome for the 7$ tip.. for nothing. read more

This place is your average Starbucks. It does not have a drive thru and does not carry Starbucks Reserve coffees. The inside is pretty small with not a lot of seating. If you're planning on hanging out with friends inside, you should pick a different Starbucks. This place is often crowded because it is attached to a Wal-Mart. It stays pretty busy, but their outdoor seating is nice and their baristas are consistently very friendly. I use this Starbucks for occasional meetings, but most often I just stop in for a quick coffee to go. read more

This is my favorite Starbucks in the Nashville area. I stop by most work days after work & then on the weekend in between breakfast and lunch. I've never had to wait a long period of time. They have plenty of outlets to charge devices, which is a great plus - this includes outside, which is super helpful. Their baristas are pretty great - and Ashley, the manager, is awesome. They are always pleasant and helpful - and willing to accommodate. The last time I placed a mobile order,they had run out of one of the things I ordered. I was greeted immediately & received a genuine apology & they gave me two of my second choice to make up for it. My only complaint about this location is sometimes they train baristas at really busy time - which I understand they have to get used to, but it definitely slows everyone down. read more

Reiterating my last review...the people are nice, but mobile ordering has essentially ruined this location. No point in going unless you can order and pay ahead. read more