Ha! I don't know with this one. Here's a mixed review for y'all:
Last time I went, there was this Middle Aged, probably gay (we can sense each other), guy who 'served' me.
I go "HI! hOw Are YOu tODaY!?" He doesn't even respond. He stares blankly at this little computer screen and just taps with his finger. Like a broken sex robot trying to 'stick it in'.
So I speak so bloody slowly .. just in case he didn't get my greeting, and I say "can I.....please ....get ....3 drinks....today?"
See I'm signposting, like when you give a speech and you say "today ima be talking bout 1. 2., and 3."
And he nods. Slightly. Just a small nod.
I order 2 venti white choc mocha frapps, and 1 non frapp, but with half the syrup bc henny that sh.. whoops hahaha that stuff* is sweet. Like hella sweet. wait my neighbour just got home he's really hot. God I love Australia.
Ok. So I think he does a small nod again, and I say to him, "for one of the frapps........ can I get it with the coffee in it?" Right, because sometimes when you order shit then they ask "DID YOU WANT THE KENYAN BLEND IN THERE FOR 80c MORE?" And I tried explaining this to him but HE REFUSED. TO GRASP. THE CONCEPT.
So I'm like, ok. Whatevs. And before I paid I reminded him that I had this Starbucks rewards app. And he reverts back to his broken sex robot self. I go.. "so do I... just.... scan???"
..............I sh*t you not, I stood there for 2 minutes waiting for a reply. 2 minutes of dead air honey.. that feels like forever.
Eventually he softly whispers "ok"
After which I scan my barcode and pay. I shouldn't have paid. Honestly, I should've just walked out BECAUSE GUESS WHAT HAPPENED NEXT!!!
The order is ready and I take the three drinks and low-and-befuuuurrriginhold, he's messed it up. One of the frapps is a regular wcm, right, BUT THE OTHER is some weird ass white thing with crushed ice and a sorry squirt of whipped cream on the top. I don't even know if I can call it whipped cream it's like someone was in the process of making it and just died, y'know?
So I say to the lady, "um... I think this is wrong? I asked for two wcmf, and for one of them to have more coffee??" AND THEN THIS DUMBASS GAY comes over and says "no you ordered one without the coffee base and one WITH the coffee base"
I'm like "um. Excuse me? I think I know what I bloody ordered, don't TELL ME WHAT I FU"
ok I didn't say that but like I was thinking it, so I said "ok o.o" and thought, you know what? It's fine. Arguing with him is literally not going to get me anywhere, I PROMISE YOU: trying to talk to him, is like having a conversation with a brick wall. Occasionally an ant might crawl out or the police might come and detain you, but other than that??? No response.
It was crap by the way. Don't ever try it.
I THEN ASKED ANOTHER STORE, and showed them my receipt, transactions history, debit card number to verify it was my receipt, THAT I DIDN'T EVEN GET MY STARS. They refused to let me redeem at this store. I did wait a day as well, by the way. But apparently "there's a phone number in the app, just call that and they'll fix it for you :)"
Bitch I don't want to fix that moron's mistake IT'S YOUR JOB TO GET IT RIGHT HOLY MOTH-
I vowed never to go to this awful store ever tf again.
But the other day, fate struck me over my ass with a leather belt and I subserviently obliged, going BACK to this store once more.
Today though, there was a new guy (hella cute). HE greeted ME first. I had to solidify myself after flopping over into a pile of pancakes with my heart melting like butter over me. (God I should write books or something)
I told him almost the same thing "I want to order this many drinks: the first one is this, with this alteration, I want the other drink to be this, and have that alteration, etc". Right?
HE. JUST. GOT IT. He just- I'm in love. He just understood everything I said, AND GAVE ME FEEDBACK, like go watch that Natalie Tran video about talking on the phone and they don't give you confirmation, it's like saying "ok my number is 012..."
Them: .....
Me:.....
Them:.... are you still there?
Me: yes it's 012
Them: yea I got that
Me: WELL WHY DIDNT YOU FU-
Just an 'mhm', or, 'yup' will suffice. Let me know that I can progress PLEASE.
AND THIS GUY DID IT.
(By the way I don't think he was gay so I'm still FOREVER SINGLE HA HA. HAAaaaaaaaaa)
I redeemed my stars, they showed up in the app instantly, LIKE THEY ALWAYS DO EVERY OTHER TIME I BUY AT OTHER STORES, he- oh my goodness. Get this.
He didn't even write my name down, BUT HE STILL REMEMBERED IT. I should've asked for his number.. damn it what's wrong with me.
So yea overall: it's reasonably clean. a little cramped inside but it's a small plot.. And just read the person taking your order; discern whether or not they're challenged, and proceed accordingly. IF YOU HAVE ANY DOUBT THAT THEY F***D UP YOUR ORDER, and it will take too long to explain, DON'T PAY. JUST WALK OUT. read more