So I'm updating my review--the service seems to be getting better every time I visit, and it's become much more consistent. It's still a great place to get out of the house, throw on some headphones, and get some work done. The only downside we've consistently noticed is with mobile orders. Whenever we place one for inside pickup, it often seems like it gets overlooked or forgotten. Aside from that, we've had good experiences and will continue coming back. read more

This is my favorite location but today the drink quality was horrible. The milk/cream used for the latte was sour and there was a hair in the drink. read more

Was having a great morning today looking forward to my daily coffee. I was ordering my coffee and the person taking my order at the drive thru kept cutting me off. I wasn't done ordering and she wouldn't even give me a second to order something else. Before I could order something else she said "what else, is that it" so rude I felt rushed. I didn't even order my breakfast sandwich left with just my coffee. They need to work in customer service. read more

It's a Starbucks store in the local area. Inside the store is okay but I like the location where it's standing on the hill where you can look out from the parking lot. read more

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The workers were nice but holy moly are they slow here. Slowest experiences in a long time not impressed in the slightest

Ordered my usual grande cappuccino with heavy cream and five Stevia poured in to sweeten it up. Service was good, but I was the only one in the drive-through line. Barista seemed a little bit confused by my order and repeated it a couple of times before we were on the same page with it. A cappuccino tasted good and I can't complain about the quality. I would come back to the Starbucks seems like a nice One. read more

Starbucks - the inside of a coffee shop - Coffee & Tea Near Me - Marble Falls, Texas

Having had a few negative experiences at this unit over the years, I generally try to avoid it unless I know that I won't be driving by another Starbucks store soon. Can't beat the location, it's perfect for sitting outside and enjoying the weather and a great view. Problem here is some of the personnel. I stopped in this morning for some coffee and a pastry. At the time they were serving only the Pike's, everything else was pour over, which I am not fond of. When I mentioned that they should keep the other coffees available until a little later in the morning, I got attitude from two of the cows working there. So I just ordered the Pike's. Then there is the matter of the pastry. I know we've had about 25% inflation total since 2021. Pre-covid, the pastry I chose was 2.95. It was recently jacked up again and is now 4.45 with the slice being visibly thinner. Completely unacceptable. Anyway, when I am traveling and going through Burnet, I would choose the Starbucks there over this one. No views, but no attitude either. read more

This is my favorite Starbucks ever they have the best view out of all the starbucks, they had the best service last time I went, & the drinks were amazing. 10/10 recommend read more

I'm definitely going to keep coming to this Starbucks. The drinks here are really good and my kids are obsessed with the hot chocolate and definitely the cake pops. The people that work here are nice and kind and really professional. read more

Starbucks - Coffee & Tea Near Me - Marble Falls, Texas

This Starbucks location should be shut down. It was over an hour wait for two coffees and they didn't even get the order right. read more

Slowest Starbucks ever! Waited over 30 minutes for a coffee. Won't ever go here again. Very poor management

I ordered a Venti Iced Chai Latte, at the window I was handed a Grande (Medium I believe). I told her I had ordered a Venti, and was also charged for a Venti. She very sweetly said she'd fix it for me. I then watched her pour the Grande drink into a Venti cup and hand it back to me. I didn't have time to get it "fixed" a third time so I took it. If i'm paying for a $7-$8 drink, i'm expecting it to be full. read more

Starbucks - Can very clearly see it isn't full, Haven't had a sip. - Coffee & Tea Near Me - Marble Falls, Texas

Let me first state that I never have left a bad review for anyone I'll go out of my way to make a good review to lift up others bc that's the kind of person I am but today I couldn't be more unhappy with an establishment. The food was terrible the drinks were even worse. I couldn't even drink the drink that I get often(obviously not from here) I don't know why I ordered online because they made me pull aside as I watched not 1 but 5 cars pass me through the drive thru. It took them 30 minutes and they were supposed to bring my drinks out to the car. I ordered online I specifically did not want to go inside. Which made my kids late for school. I left a certain time ordered online to avoid being late. Not only that. The thing that got me mad the most was how the women inside handled my situation. Not 1 of them showed any care in the world. Literally one of them told me that I need to order 20 minutes before I come. I told them I did! She just said "well yeah now it's been 20mins" it had been 30. I being taught manners even though she brought me to tears I bit my tongue and walked out. I will NEVER go to another Starbucks. Steer clear of the wicked. If I could give them a 0 I would. read more

Starbucks - The worse matcha latte ever - Coffee & Tea Near Me - Marble Falls, Texas

It's a Starbucks... I mean what else are you going to say? Okay, a bit larger than the average Starbucks and with a convenient drive-thru. But be prepared for a wait in the drive-thru. There were six cars ahead of us in the drive-thru and I really can't say how long we were in the line, but it wasn't a short wait. But what's so baffling is when we got to the window, they had our order ready; took our money and we were on our way. Yet every car in front of us seemed to be at the pick up window for an exorbitant amount of time. The most disappointing part of all is when it came time to pay at the window... they hand you an electronic device that asks for a tip. They made me a drink I ordered and handed it to me. WHY do I need to tip them? I understand tipping is at my discretion but if I want to tip, I'll hand you a tip. Why do you need to push this in my face? And Christmas Eve of all times? It's JUST coffee, and some extraordinarily expensive coffee at that. I wanted to get a drink with eggnog and was told they don't have any. I've never been to a Starbucks over the holidays and they didn't have eggnog. FYI, if you are looking for GREAT coffee, just go down the road a little farther to Mojo. They also have a drive-thru, it's amazing coffee and they will not ask you for a tip. read more

If you want your day ruined, go to this Starbucks. Worst Starbucks I've ever been to, absolutely filthy and waited 45 minutes for my online order. Staff is terribly rude as well. read more

Probably the last time I stop there .. went thru the drive thru ... mid Saturday afternoon only one car ahead of me in line . Drove up to the window and the girl that was working the window just disappeared. After about five minutes idling I finally got the attention of someone inside and asked if anyone was working the window . Some guy comes up and says the girl that was at the window was making food .. I told him at least she could have said something before she just walked off .. we saw our coffee sitting on the counter the whole time we were waiting.. I just paid got our now warm coffee and drove off .. total lack of customer service AND communication with the customers. read more

Got a breakfast sandwich which was very tasty with a small hot cocoa on a misty morning. Sitting outside and enjoying the hustle bustle of the traffic and the beautiful views was the best part. The staff were fine, not rude just there to work. I would come back for the nice outdoor patio and the lovely breakfast I just enjoyed. read more

If I could leave 0 stars, I would. It seems like every time I go here, my experience gets worse. This is definitely the last time. I can handle the food or drinks being inconsistent. That doesn't bother me as much but the staff is the worse. I'm done with this place. read more

Drove to see my parents for Christmas. I stopped by to just get a quick drink. The staff wasn't too happy but I understand why.. they are working on Christmas Eve. I'm the reason they are open sorry staff! read more

I don't visit Starbucks that often. But, on this day it was nourishment for safe travels back to my ranch in Driftwood. I started the morning in Abilene, Texas with my car club peeps. We met in the lobby for breakfast (donuts on me) and then headed to a local gun range. We spent some time unloading some lead and sweeping up casings before heading to our main objective which was Perini Ranch Steakhouse in Buffalo Gap. Excellent steaks, and then one member suggested we visit the WASP museum in Sweetwater, Tx to check out the planes. Afterwards, we headed home. Long drive for Ol' Rooster. Thing is when I was between Lampasas, TX and Marble Falls I remembered there was a Starbucks on my route. Friendly staff when I arrived. Small town wait versus a big city wait. My order was ready in minutes and I had an hour left to my wife and my own bed. read more

Starbucks - Coffee & Tea Near Me - Marble Falls, Texas

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Why does a Starbucks just close its drive thru & entry doors arbitrarily during normal business hours? This location has done it twice to me within the last month. I was actually in the drive thru lane next to order when they closed up. Stuck between 9 other vehicles. Not Fun read more

very bad since we got there.. put us on hold for an online pick up order I made 20 min ahead and still waited on the drive thru with 4/5 cars ahead of us.. and for them to give us the incorrect order! and to top it off my bagel had hairs on it! very dirty we asked for 2 waters and we waited on the window for the waters for a good 15 min and for our order to be corrected on 2 cake pops that were missing!!!!! never again .. what can I say people weren't that helpful and rude .. read more

We pulled in as we were leaving town. Hey, Starbucks. Should be good, right? NO! NOT RIGHT. No one could want or need coffee bad enough to visit this Starbucks. The staff was unfriendly and disorganized. The coffee was burnt. I asked for room for cream. OK they said. They added enough cream to make butter. If you need a coffee REALLY BAD, this place will give you a REALLY BAD COFFEE. STAY AWAY. You can tell they are eco friendly by all the cigarette butts and hair dye. read more

This place is absolutely pathetic. They close the store down at 4 o'clock in the afternoon. Their website says till 630 or 830 or something. They don't put signs on the door telling anyone they're closed. Do yourself a favor and find a different store. You can't tell when they're gonna be open or when they' are not! Today is 10/12/23. 4:23pm. Guess what not open! No signs that they are closed. read more

The only place in Marble Falls to get a really good cup of coffee. They just opened another Doughnut shop on the corner of 1431 but it is horrible. read more

This was the most DISGUSTING Starbucks I've ever been in. It was filthy from the trash cans inside and out overflowing to the bathroom with no hand soap or paper towels. Not sure how the employees wash their hands. The counters were covered in spilt drinks. There was one guest inside and one car in the drive thru so not sure why the place was so gross. I waited in line to get something but not one person acknowledged me. I walked out. read more

My daughter and I visited the Marble Falls Starbucks today. We planned to use the restrooms and then purchase a beverage. One of the bathrooms had urine all over the floor around the toilet. The other bathroom had no paper towels. Your staff use these disgusting bathrooms, don't dry their hands properly and then serve drinks and food to your customers. Sounds like numerous health hazards to me. Needless to say we left and purchased nothing. I didn't feel a coffee was worth getting sick over. read more

I tried to get a drink from them and they closed down more than 15 minutes before they would have closed.

this starbucks has a low review average for a reason. Store is in shambles. Cant keep managers, cant keep employees, cant train properly. If you want to wait in the drive thru for an hour just for your drink to taste horrible then go ahead. Its not the employees fault, this place goes through managers faster than teenage girls go through relationships. If you do stop by, please be kind to the staff and give them some kind words, they are doing their best despite everything. Its worth it to drive to burnet instead though. read more

We visited this Starbucks for coffee 3 times this past weekend, ordering the same exact items all 3 times. A basic breve latte extra hot. Not any of the 3 times we ordered were the drinks corre t. The last and final trip the latte tasted like Luke warm milk. No coffee flavor at all. This store is in desperate need of training. First and foremost Starbucks is known for consistency. Please HELP this location. read more

Waited over over 45 min in the drive thru and there were only 3 cars ahead of us. Wasn't impressed with location and the coffee tasted burnt. read more

I give this Starbucks 4 stars for the Excellent service and view! I ordered the caramel macchiato and a jar of miniature Gingerbread men cookies to place on my table at home with other holiday goodies. I love this town and will definitely be back to visit this particular Starbucks. read more

I have to say that every single time I've gone to this Starbucks, I'm waiting forever and the service on top of that is pathetic and the coffee is poorly made. What happened to this company? If it's specifically Marble Falls, then please do something about it. I'm only leaving one star and wouldn't give that if I didn't have to. read more

Goodness this place was a mess. There were bugs crawling all over the items in the pastry display. When I mentioned it they just shrugged me off and kept making coffees. Bathroom and coffee station were filthy. Truly gross experience. read more

Great location and service, the only people who have bad reviews about it is bc they are dicks and have nothing better to do with their lives but to complain over a damn cup of coffee. Learn how to manage your time better if you're running late don't blame it on the baristas. Kudos to valarie, Alex, Lindsey, Natalie, Lili and Sarah for always making the moment right when there was any mistakes. Update: went in before work today and yes they were busy with only 3 people working the floor but they were truly working non-stop trying to get everyone's orders out. Working in food business is stressful enough and they were rocking it today. I'm hoping everyone will see how hard they work and stop treating the baristas like shit because they are human too. read more

Turkey bacon sandwich had no bacon, was soggy, not toasted. Restaurant looks dirty and staff was rude and inattentive. I will never, ever return! read more

Slowest Starbucks in the history of the world. 20 minutes for a cold brew. Waste of time

Starbucks has great coffee and refreshers. The service was good. They also had a great vibe and my drink came out quickly.

Worst Starbucks I have ever been to. First they shut the inside down and had a handwritten key that said drive thru only. Then the line was not incredibly long and we still waiting in line over 30 min to get a drink. Then the drinks were horrible. What a waste of precious time. read more

I know this Starbucks has been understaffed for a long time. But the ones who work here like Valerie and Alex... work so hard! They're such Kind people that really try. I love this location period. Don't expect fast... but beautiful views and a good drink. read more