The dude and I came to this Starbucks in Los Banos in September 2021 as we were on our way to The Area and decided to stop by and get a bite to eat and drink. A fellow yelper was raving about the new Apple Pie Cream Frappe and I wanted to give it a try. I tried at the Fresno Location and it seriously tasted like BURNT garbage so I was hesitant on giving it a try. Well, I am glad I gave it a second chance as I realized I got the COFFEE one and not the Creme!! I am not a fan of coffee so it was disgusting but the CREME was seriously delicious. It tasted like apple pie but of course not the real deal. It was really tasty but a little sweet for my liking. The drinks were good but I didn't like that it was melted :( The dude and I usually come in to potty and be on our way to Mr. Taco. Usually quick however our drinks took a little longer than usual and I waited about 20 to 30 min -_- to find out that our drinks were sitting on a shelf behind the counter just melting away. Other patrons got their drinks immediately and it was very frustrating and no apology or an offer to remake them. It was not a big deal as it wasn't ruined but not that signature frappe consistency we like. It was more like an iced latte. The staff was overall friendly. They were busy at times and at times it would slow down. Next time I will ask for a refund. Bathrooms are always clean, store is clean and organized. The melted drinks are the only con! read more

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Usually my reviews are elaborate. But for this specific Starbucks, the food and drinks were normal. THE SERVICE was absolutely terrible. 12 minutes for a hot americano... While there were around 7 workers, 2 busy making their own beverages (more specifically a cappuccino was made for a worker by another worker) Mind you there were no other customers waiting for anything inside. 12 minutes for one singular drink. read more

My order is usually made wrong at this location unfortunately but they do hold events for the community here which is nice to see

Greeted as soon as we walked in and only a few people ahead of me in line. Service was great the entire time we were here which is what I expect and always appreciated at Starbucks. I ordered a grande flat white and grande iced white chocolate mocha and a piece of coffee cake warmed up. I always hesitate having items warmed up but Starbucks usually is good and this one was yummy! I haven't had coffee cake in forever and this one hit the spot. My flat white was delicious and the mocha was pretty good also. I took off a star only because one of the two restrooms was out of service which is a huge inconvenience when you're on this travel route - two is even not enough. As people left, they would notice the cups set out for the 13 soldiers recently lost and never returning home. I choked up when I realized what it was and I'm choking up now. Thanks to this location staff for making sure we never forget our soldiers. read more

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Go through a drive thru with no other cars in front or in back of me. I was asked to go park in front for a bagel. I said for a bagel I need to park in front. She said yes rudely and just closed the window. Need to train your employees on customer service. read more

Thought I would visit this location again, in hopes to receive better service than my last visit, a month ago. Nope! I was so very wrong. I saw an elderly man order a simple glass of ice water saying how hot it was outside, being 104°. The Afro-American female worker with several piercings on her face, who took the order simply said his drink would be made shortly. I watched how he waited 8 minutes for a Barista to scoop some ice and pour water in the cup to allow him to have the cold glass of water after what appeared to me that he was almost about to pass out. Maybe when she gets into her 60s, she might understand how a senior citizen might need a cup of water faster than a barista can mix it, from overheating due to the hot outside temperatures. SMH read more

I arrived at 10:23... to be told they're closed. Even though it says 10:30 on maps Understand, this is not the first time I've had an issue with this location but it's the first time that I've actually been pissed me off enough to write a review. I've showed up before closing before and the place was shut down so I always assumed it was because the time on the maps was wrong. But I've come to understand that that is not the case. Here's the thing. I get it. You want to close so you can leave at 10:30. Fine. I would've been totally OK had the girls just come up to the window and said hey we haven't had any customers so we started to close up and everything is shut down. That would've been totally fine but that didn't happen, instead I got yelled at through a closed glass window "we're closed". Me obviously being a dummy am sitting there for at least a full 45 seconds thinking what the fuck? Am I tripping? They legit ignore me waving to ask a question. So I leave and go next door to Dutch Bros. And wow the girls over there would give the Starbucks losers a run for their money. The customer service I received from them was top notch. anytime I go through Los Banos now I will be going to Dutch Bros instead of Starbucks. Maybe I'm crazy, but if I see some place closes at 10:30 I expect that I can go in anytime before 10:30, even if that's 10:28 and get something to go. read more

Starbucks - 10:30 is the close time - Coffee & Tea Near Me - Los Banos, California

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Very nice staff. Lots of parking. Busy location but very efficient, my ice tea and snacks are delicious.

If I can give zero stars I would employees need training or basic knowledge of customer service If I ask for a straw that should be available to me with a drink that obviously needs one I expect employees not to be bothered by this Also if I ask for a drink carrier they seem unhappy or sometimes they don't have carrier which i find unacceptable since they are charging premium price for a 20 second coffee Also management and customer service is mediocre. Will not be returning to this location Either give your employees a raise to provide basic customer service or fire them if they don't want to be there read more

Worst Starbucks I've been in long time. Employees need to realize customers can hear their talking. "Read the room" & making 1 lady wait 7 mins before even offering to help her! Sad, she walked out. Obviously these rough looking girls could care less about customer service. Bummer read more

Everytime i've come here they always manage to mess up my order. I've ordered my drink many times at other locations and they're perfect but this one managed to mess up my drink. I got my matcha and it was completely chunky and had globs instead of being incorporated into my drink, really unfortunate. read more

Horrible experience every time i go to this starbucks there is this a lady that is always rude and i go 3-4 times a week and i never have a issue with getting a pup cup but every time this lady always says she can't give me a pup cup i don't know what her problem is and my drink as well they barely but any whip cream please do better read more

Very rude through the drive through. Female needed customer service training do not recommend on busy day very unprofessional get your drink wrong. read more

Starbucks - The audacity - Coffee & Tea Near Me - Los Banos, California

Service not good I waiting for a Long time they know they miss my coffee they still let me wait for 5 services more I still don't have my order read more

I sat in the drive through no one took my order? So I thought maybe they were having connection issues the line was taking forever so I pulled up and they were puzzled like you have got to be kidding me. Then the girl taking the orders had the nerve to say just have her pull up and wait I'm no thank you I just spent 20 minutes in your line for nothing! The Starbucks by target is the best so friendly read more

I've had great service at this location. Both inside the coffee shop and going through the drive-through, the customer service has been excellent. Inside, food & drink items are near the registers and you can get a new coffee mug at the same time. Great for gifts as well. The fruit & cheese box & pumpkin bread are two of my favorite things to eat. I usually get the hot chai tea latte, but tried the iced version the other day. It was ideal on one of the hottest days last week! read more

Juan dropped my sammich. Went into this EXTREMELY CROWDED establishment to consume a delicious tomato and mozzarella sandwich. An employee by the name of "Juan" with some funky little glasses and gelled up hair was trying to show off his sandwich flipping skills to the men (most likely) in the restaurant he was trying to woo. In the process of preparing my delectable sammich he dropped it on the floor. Of course, it was covered in plastic but really? Flipping my sandwich like it's your little toy AFTER I have purchased that little baby is so ridiculous, Juan. You are better than this. Go to the (gay?) bar to pick up your men instead of in the workplace. Never flip my little sandwich like that again. My beverage was beautiful, NOT prepared by Juan. Will not be returning in fear of the worker named Juan (0/10 sandwich flipper) read more

20 minutes to get one breakfast sandwich is ridiculous, they need a better system. Restrooms were filthy

I wish there was another coffee store I could have gotten my coffee from. I asked for coffee with heavy whipping cream only over ice. No sugar, sweetener, syrup. Just coffee and heavy whipping cream over ice. The barista rings me up, but is very confused. She asked twice if I wanted it sweetened. I told her no, I only want coffee with heavy whipping cream over ice no sugar. She gets the hot cup, I told her I wanted it over ice. She says oh. Then asked for my name. She said she under charged me and will have to do it again. I asked her there was a price difference if it was hot or cold? She said yes. So she did the transaction over and I had to repeat myself again. She again asked if I wanted a sweetener added. I said, no sugar, no sweetener I don't want it sweet. I want black coffee with heavy whipping cream over ice. She asked how much heavy whipping cream? I couldn't help but laugh because now I'm getting so annoyed... I said 1/8 of the cup. She asked if that was a splash... I couldn't believe this... I said that's fine. I get my coffee after they called my name. I didn't trust her to put my order in right so I only took a tiny sip. I returned it because it had sugar in it.... they had to remake my order. I will definitely not return to this place. I will pick up coffee somewhere else when we pass thru this town. read more

I stopped by on my way to home for the first time at this location. Very clean and neat. But if you are in rush and you don't appreciate when a barista gives you attitude I don't recommend this store. Three other customers stopped by and picked up their order and I was still waiting until I asked the manager if she really put my order? Finally the barista with so much unpleasant attitude slide the order on the counter. Very disappointed! read more

The worst 5$ spent. Had to ask for my coffee to be made 3 times because they lept getting it wrong. Then asking for another lid since they gave me a cracked lid. Dont go to this location. My coffee still dont taste right. read more

This Starbucks consistently has problems with logistics. The last two times we ordered a sandwich and it took some 10 minutes for it to come out, but we needed to check in since staff seemed to have forgotten. read more

Just the other day I was taking a drive through Los Banos where I had a craving for Starbucks. As I was just visiting a friend and on my home, I was uncertain of the area. I looked to Yelp to guide me to my desired destination. Upon arrival, I was thrilled to see that precautions were taken due to the current situation. Signs were placed up to be aware that only with a mask shall we be able to enter. As I step through the front doors and walked up to the counter, an extremely handsome young man cease what he was doing and rushed to greet me. "Welcome to Starbucks" he said in a warm welcoming voice only slightly muffled by the mask that covered his face. For a moment the world around me halted. Sounds of machines stopped and blender rattling became dull and undetectable murmurs. It was as if all lights in the shop went out and the ones around him were the only ones that continue to shine, nay! He radiated his own light. Though with most of his face covered, his eyes glistened through his glasses. His eyes as kind and welcoming as his strong voice. His name tag on his black apron, I believe, read "Josh". Frankly, I'm shocked that people aren't coming in here to buy this man coffee, clearly, he deserves it. Snapping out of my trance, I nervously walked over to him. Palms beginning to sweat. AC clearly on, but I began to feel warm. "Perhaps, it was the outdoors", I tell myself. Thankful for the mask on my face that would have clearly outted my nervousness.. I wanted a simple green tea. The words escaped my mind. Like marbles in a tight bag with a sudden tear in the bag. Gone. I have ordered this drink countless times, I have rehearsed and perform these lines over and over without fail. Why now, as this extraordinary man stands patiently awaiting my decision. "Venti Green Ice Tea!" I finally blurted; almost a shout. Without reacting to my sudden uproar, he kindly smiled through his eyes and proceed to print my order and stuck it to a cup. This man clearly is one that values and cherishes every patron that comes into this establishment. Because of him, he had made this particular Starbuck experience one to remember. I hope Josh, with the kind eyes and awesome glasses, is doing well. I hope he's a manager by now if he wasn't already. He is the type of person that would make any place flourish not just by his hard work, but by his energy alone. The way he radiates light and helpfulness is a rare experience that many do not get to feel on a daily basis. At last, I got my drink and headed back to my car, preparing for my long drive home. The only downside to this trip was knowing that I may never have an experience like this at any other Starbucks. read more

This is one busy Starbucks. Be prepared for a long line from either the drive-thru or walk-in. I saw them sweeping behind the counter twice while waiting to take our order and while waiting for our order. It must get dirty fast. Also, the bathroom had no toilet paper. Maybe it being a larger town in-between areas makes it so busy. Customer-service was good. It was a little strange that the person who took our order then left and helped with the drive-thru right after even though they seemed to have help. Oh well. The drinks were spot on just the long lines and dirty, unkept bathrm gave it 3 stars. read more

Starbucks - Coffee & Tea Near Me - Los Banos, California

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Almost an hour waiting with the whole store full want even that good everyone was mad bc of how long they were taking never coming again

I shop at Starbucks every day but for the last seven months I avoid this one at all costs I shop at Starbucks every day but for the last seven months I avoid this one at all costs. My drink is constantly made wrong or doesn't taste right and I understand that they will make it right if I go in there and complain but I really don't have time I can only dedicate the couple minutes that I spend there to pick up my drink I don't have more time than that during the day when you spend that much money at one place in a year do you just want whatever it is you're paying for to be correct. Unless you're ordering the water it will not be correct here. There are other Starbucks in town that will make your order right you should try one of those. read more

My husband went through the drive through got me my usual. Had a very nice message on it. Thank you it's nice to see positive read more

Starbucks - Thanks a Latte - Coffee & Tea Near Me - Los Banos, California

Came here 7/24/23 at 6:14pm, left almost 6:50, I didn't know it took more than 30 minutes to make 7 drinks, with only 3 people in the lobby??One of our order was 2 brown sugar shaken espressos with foam on top, got one right away while the other one marinated on the cold bar counter getting splashes of strawberry acai in it. Barista didn't notice because she forgot the customers in the lobby...Ridiculous! Not to mention they poured the oatmilk before the espresso shots, tasted terrible. Don't recommend because drive through was prioritized, not even a single hi hello when my family walked in. read more

Ordered two frappes, took way two long took over 30 mins, they assist the drive thru customers first. They had my drink on the countertop not giving it to us even though we were right there waiting for our order. read more

I usually go to the newer Starbucks on my way through town, but this time we were heading north so this location was a little easier to get to. It was quiet when I arrived and Josh took my order. He was very friendly and took a moment to ask how I was doing and my plans for the weekend and so on. It got busy right after I ordered which seemed to slow things down but the wait wasn't bad. The bathrooms were clean and the code is on the door which saved me doubling back to ask. read more

The barista who helped us for the birthday thing was very helpful and kind and he was wearing a Spider-Man suit it was really cool thank you again for helping us read more

I don't understand why this Starbucks is so bad! Every time I go my drinks are horrible. The almond milk always taste watery like they don't shake it before they use it. I went the other day and got a zebra hot chocolate with almond milk literally taste like water down chocolate with no white mocha. read more

They make good drinks, but the staff is very very rude. One of the staff ladies that took our order told my mom that she needs to learn english. She told her "this is america so speak English" which was EXTREMELY RUDE, especially when my mother was trying to SPEAK ENGLISH. She was trying her best to speak a language she didn't grow up speaking and this women that ONLY knows ONE LANGUAGE tries to tell her " speak better ". Excuse me? Like you don't live in a city called Los Banos??? THATS SPANISH SWEETHEART. This land was stolen mamacita so learn your place. read more

This Starbucks is ridiculous! Made a mobile order for a quick pick up and the lobby was closed. Called to ask why the lobby was closed and an employee named Karina said they were short staffed. Why is your order ahead option available on the app if your lobby is closed and I still have to wait in the drive thru line!?! Turn off your order ahead if you are short staffed and save some people this ridiculous inconvenience! read more

Go to McDonalds to get coffee!!! Not only did it take over 20 minutes to get two black coffee but this place is as dirty as a gas station in the worst of areas. Not only will you leave with mediocre coffee but also pink eye. Do better Starbucks read more

Arrived at the drive thru at 3p.m got to the window at 3:20-30 which is ok since 5 cars were ahead of us but once at window she had two of our three drinks ready. Let me also say they were regular drinks on the menu no special requests. As she's giving me our drinks I notice she had about 15 drinks prepared on the counter and more kept coming except our last drink. We waited another 20 minutes she comes to the window and asks if I need anything. Ugh ya my last drink. I asked her what the process was since she had all these drinks prepared except mine and she explained something about how the machine doesn't print the stickers in order. By the time we got the last drink an hour had gone by. No apology nothing she pretty much threw it at me. Simply unacceptable. read more

I wouldn't even leave a star! Such rude customer service through the drive thru she looked like she was high as hell then had us park in the front and never brought my drink out! They truly need customer service training at this location! read more

This place was SUPER swamped when we came. The orders were coming in fast! From inside the store and the drive through. The lines were long and it was hot outside. This location needed to pull together. And they did!!! I was so fasinated by this Starbucks. My family and I came in for a pit stop before we drove all the way to gilroy. I noticed there was orders being put in every 2 minutes and yet they were putting out drinks just as fast. This is a great place that is very very organized!! There was 11 of us. Which means 11 drinks. We were all accommodated the same way and had no problems with any of our drink orders. There was a nice patio set up with tables and chairs so we could all sit around together and talk with our yummy menu items. Inside was very clean and so were the restrooms. The nice air conditioner was blowing soo good on this hot day. Ahhhhh! I gotta say I will definitely be coming back to this location. Especially since im thinking about moving up there. read more

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Drive thru coffee is an awesome invention. We didn't want to leave the comfort of our car at 107 degrees outside. I woke up from a nap just in time to see this place. Adam was pleased :) At $2+ for a cold coffee it's a deal! read more

Management needs to save this Store! Too many baristas and they can't even get our order right! I had 4 customers order AFTER ME and I still waited for a simple Carmel Frap! I even asked without whip CREAM - that's ONE LESS ingredient that didn't need to ADD and THEY STILL TOOK A WHILE (like over 25min!). This is the WORSE STARBUCKS! read more