I come to this location often since it's close to home. Only downside is parking area and the drive thru. You have to stop at a 4stop and turn into to get to the menu. I get a venti iced chai latte with oat milk and cinnamon powder and its great every time. Its not too small on the inside with just enough tables. The staff is always great when i come in or in drive thru. read more

Really disappointed with my drink this morning. I ordered a Strawberry Açaí Energy Refresher and was handed what looked like flavored water instead of the actual drink. It was extremely watered down with almost no color or flavor compared to how this drink is normally made. Honestly shocking that drinks are being handed out to customers looking like this. This is now the second time I've had this happen at this location. I get Starbucks almost daily and never have this issue anywhere else. Paying almost $7 for a drink that tastes like water because of how diluted it was is really disappointing. I usually enjoy Starbucks, but the quality and consistency at this location have been very poor lately. read more

Starbucks - strawberry acai refresher - Coffee & Tea Near Me - Las Vegas, Nevada

Today was the first time I have encountered a more than rude and arrogant drive through server in many years. Her name was Alexis and I will be sure to go to a different Starbucks next time. She wanted to argue about my ask for steamed milk with a tea bag and a tea latte. Very brash and unaccommodating. Very disappointing experience. read more

Yelp Review 2025 #38: Starbucks reformulated their matcha. The old version was already pre-sweetened and honestly, getting matcha from Starbucks anywhere in the US has been my last resort. It's like very watered down matcha with lots of sugar. The new version has a separate sweetening agent. Upon visiting this Starbucks location in Summerlin, the barista informed me they don't have the sweetener they use for the matcha latte. I didn't want it anyway. Every winter, they have pistachio lattes. I tried this matcha pistachio blended drink from Starbucks Roastery in Tokyo and I wanted to recreate that moment. So, I grabbed the opportunity to have my matcha latte sweetened with pistachio sauce. It worked! Had I had it blended, it would've been very very similar sans vanilla ice cream and a pistachio on top. We also got a bag of coffee beans that they ground for us. Service was good overall. They have tables and chairs. A big table was occupied by one lady with all her stuff sprawled out on the entire table. We sat at a community table with a view of their drive-thru which provided minutes of laughter and entertainment. Watching multiple people in their cars overshoot the drive-thru speakers to place their order, people driving over the ramp. read more

Starbucks - Iced Matcha Latte with Pistachio Sauce - Coffee & Tea Near Me - Las Vegas, Nevada

Parking lot is tight and a challenge when there are multiple vehicles attempting to enter or exit at the same time, but we managed. The employees were pleasant and provided very good customer service. However, I came into the café in dire need of using the restroom. I was going to play it safe, and use the restroom first. I asked for the code but was told I needed to purchase something, and then they could provide the code. Not cool!!! So, I had to purchase something before I could get the code and use the bathroom. Luckily I was able to complete the transaction and get to the restroom before I had an accident! I understand it is probably protocol to curtail those that come in that may be "less than desirable/might not purchase anything", but that was ridiculous. I had every intention to make a purchase as I was meeting a friend here. But what if it was an emergency?! It kind of was getting close to one for me. What if I couldn't complete a transaction, get the code, and make it to the restroom in time, thus had an accident?! Would they have denied a child? A mom needing to change a baby diaper? Business protocols regarding restroom access need to be reviewed! I attempted to use my starbucks app but noticed i was logged out. I didn't log out. The employee said that after a while the app logs you out. That's not good because i don't recall the password. I don't want to have to create a new password each time I want to use the app either(an option). Not cool. I asked her if i could just tell her my phone number and if it would load my purchase points, and she said that wasn't an option. So, no points for my transaction. Not cool. The egg bites and cappuccino were good and what i would expect from Starbucks. The decor is nice. I like the wood tables and chairs. I went looking for water. There is no water station. My friend went up to the counter to get a water. She returned with a water. She told me that when she asked for water she was told a purchase needed to be made before they could provide complimentary water. She reminded them that she had already purchased a beverage and food about a half hour prior (she ordered through her app then went up to the counter and got her order). They probably forgot. I met my friend here that chose this location. If i ever return it will only be by invitation (as in, someone else wants to go here). If I want to wait to order with a friend (which was my original plan) I'll be sure to show up with no dire need to use the restroom. read more

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Lina gave extremely poor service today. I ordered my coffee and had been sitting there working on my laptop. I got up to use the bathroom and saw that it needed a key code, so I asked whoever was at the register for the code. The worker was named Lina. I asked for the bathroom code and her first response was, "did you make a purchase already?" Excuse me? Yes I've been sitting here with my coffee working on my laptop. Then she gives me the code. That was extremely off putting. Didn't Starbucks nearly get cancelled for this type of behavior? Please retrain your employees. Accusing paying customers of not purchasing and only there to use the restroom is the last thing you need. read more

This starbucks has the shortest and worst drive thru. Takes forever to get through and you are stuck out in traffic most of the time. It's best to just go inside if u want a drink. I would just avoid this location altogether honestly. My drink came out differently than what I ordered. read more

I enjoy going to Starbucks. Just quality at its best all around. If I have questions about coffees, the staff knows their stuff. Also, yes, a tad more expensive and even extras put in coffee products costs, however, like anything, you get what you pay for. Dr John A Romas 702-561-1363 read more

I ordered 2 venti drinks and they charged me and they tried to give me a grande and I corrected them and they charged me an extra 22 cents after I paid because they said I was only charged for a grande. I asked for the receipt and sure enough they charged me an extra 22 cents for their mess up. Idk why I tried a different location. Starbucks is going downhill. read more

Starbucks - First charge that was "grande not venti" - Coffee & Tea Near Me - Las Vegas, Nevada

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Ordered on the app to make everyone's life easier and they somehow brutally ruined the order!! Yikes! I don't think I'll be back. I had to hop out of the drive thru and have it corrected in the cafe, which was extremely dirty. Defeats the purpose of ordering ahead and a drive thru. The remake was equally as horrible. Avoid like the plague. read more

Asked for light ice and the Barista said it won't be filled all the way up due to light ice request. First time I heard of this. I never heard of this before. Never had a problem til now. Not very happy about my experience there. read more

Starbucks - Coffee & Tea Near Me - Las Vegas, Nevada

Absolutely the worst Starbucks experience ever. I paid nearly $9 for a coffee and waited over 30 minutes -- absolutely unacceptable. No wonder the company is going to shit: Starbucks just announced it will close hundreds of stores and cut about 900 corporate jobs, as part of a $1 billion cost-cutting turnaround plan. If they can't even manage a simple coffee in under half an hour, how do they think they'll fix the rest of this mess? And to not even have my coffee made right LMAO!! Never again. read more

Please award every crew member that was working today 1/14/23 at 5:40am. I can through the drive through and ordered. One cold & hot Grande Carmel Macchiato's. The customer service from the young lady who took my order. To the extremely joyful young man that said Hello & asked how we were. You would think that was it for top notch customer service. Yet. When I say that our coffees were outstanding. Made beyond perfect. Like this came from the Coffee Maker Gods:) It made the whole entire day even brighter for my daughter & I. I HIGHLY recommend that you stop by this location. Make sure it's the morning crew I had. I wish I would of gotten their names. Just go on a Saturday morning around 5:30am. Trust me. You won't regret you did. Thank you once again! read more

Starbucks - Even at 8:20am the coffee was still good:) - Coffee & Tea Near Me - Las Vegas, Nevada

This Starbucks made my drink perfect! (Iced Lavender Cream Oakmilk Matcha with lite ice 5 scoops matcha). Very friendly staff and the service was GREAT! While I was there, I decided to pick up this cute travel tumbler. read more

Starbucks - Cute travel tumbler made with 90% post-consumer recycled stainless steel and lid made with 100% recycled plastic. - Coffee & Tea Near Me - Las Vegas, Nevada

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I came in today with such low energy and just feeling down and exhausted. About to have a nervous breakdown and cry. I walk in... figuring a coffee might wake me up. ISABELLA greeted me with the BIGGEST smile I've seen in weeks and the most positive attitude! As soon as she smiled said "What can I get for you" - my mood instantly changed. I was a little slow looking for my app, then my debit card and her bubbly personality and patience exuded compassion, confidence and camaraderie as a fellow human going through this new world... confidently. THIS, I believe is someone who can be an example to all of us, especially when we are having a bad day or just down. ISABELLA offered customer service that went above and beyond 95% of customer service I've encountered in years and I HIGHLY recommend her and THIS Starbucks. All other baristas had a positive attitude and smiles on their faces while being slammed with orders. Grateful for humans like this, especially ISABELLA in this world of robots and angry people (yeah I said it lol) Chill, beautiful ambiance with perfect temperature. read more

Starbucks - Best Iced Americano + nonfat milk+7 Splenda+ little ice - as requested. Perfect. Thank you all baristas here today. - Coffee & Tea Near Me - Las Vegas, Nevada

While the parking lot/drive-thru can be a nightmare, this Starbucks offers consistently well-prepared food and drinks. The employees have a lot to deal with given Boca Park's busy location, but their effort is clear. I'm a tea person -- no coffee here -- and I can usually count on this location to make just the right strength of Iced Passion tea! read more

The lady perhaps manager is super rude here, I came here literally the day before they gave me my sandwich cold. I ordered the same sandwich she said due to health code we cannot serve it cold, which genuinely does not make sense, unless there food is on the verge of going bad. I asked her when did this change? Before I said I just ordered it yesturday she said WHEN THE HEALTH DEPT CAME. Just also of attitude, very negative. She was a heavier set lady with a very bad attitude. They all need to be on the same page, bec for customers it can def become frustrating and ends up sound like they are lying intentionally. It was just a lot of sass the girl at the window was polite, she was going to get me pups cups as well bec instead I order falafel and the lady was blocking her keeping her in the corner. She truly looks like a bully and I do genuinely feel bad for the workers. The falafels are okay most def will not get them again they don't have much flavor. I stopped going to Starbucks but after all of this I really won't be going back. read more

I'm very disappointed with this location. I've been coming to this place very often and it has been becoming terrible service. A few weeks ago I had placed an online order with drinks and baked goods for me and my coworkers. I've sent somebody from work to pick up my order and they came back saying that they didn't give them any of the baked items. When I personally went to the location inside, my banana breads were sitting in the pick up area INSIDE when the order I had placed was for pick up at drive thru. The person in charge made stupid excuses and gave me a $4 off card for next visit. Today I placed another order and gave them another chance... order completely messed up as well. Pumpkin iced cold brew (light ice) came with so much ice and tasted like it was watered down. The two cappuccinos I ordered were barely half filled up. And a hot peppermint mocha that had no whip cream... called the store to complain and they told me it's suspicious that all the drinks are bad... they could remake some of them if I show proof. This is bullshit I pay over $25 on drinks all the time for me and my coworkers and the people in charge can't even resolve a simple issue. read more

Starbucks - Not even a trace of whip cream in peppermint mocha and half a cup of cappuccino... - Coffee & Tea Near Me - Las Vegas, Nevada

My visit at this StarBucks was very pleasurable on 13 February 2024 ,, I wanted to try the Oleato Drink for the First Time and when I arrived it was ready to go in the Pickup Area. The Drink tasted perfectly!! And I will definitely be a Returning Visitor at this Lovely Restaurant!! read more

Starbucks - a drink in a plastic cup - Coffee & Tea Near Me - Las Vegas, Nevada

Less than pleasant experience this morning going through the drive thru while ordering. I was met with rudeness when ordering - I was reading a drink order off my phone so I didn't miss anything only for the barista taking the order to interrupt me to say "I need a drink for this, what's the drink, you didn't tell me" in an incredibly rude tone. I brushed it off and continued ordering my drinks, and I asked a for a peach green tea with no added sweetener (since most of their other teas come with it) only to be snidely told it doesn't even come with sweetener. How was I supposed to know that? The drinks all came out fine, although the wait was a little long. Just not a great experience this time around. read more

Starbucks - Coffee & Tea Near Me - Las Vegas, Nevada

Whenever I come to this location no matter who is working that day always provides excellent customer service. Today Pricilla was the one that took my order and she was just the sweetest person I've ever met. If she's helping you, you would not be disappointed. read more

I used to work at Starbucks (2.5 years) and this Starbucks never fails to make me tick! lol. Slow drive thru times, milks left out for 10+ min at a time, floors unswept, an egg was in my drink once (thanks for the refund), and inconsistency with drinks. It's really disappointing because Starbucks does have a special place in my heart but this store needs some guidance and TLC. Their late crew is better than their morning crew. I wish I had photos of this egg floating in my brown sugar shaken espresso. Anyways great local coffee shops in the area and go try them! read more

Clean store with friendly baristas. Coffee was quick and strong, wifi was consistent, bathroom was clean as well!

Ordered a Venti Brulee. When I started drinking my coffee it was warm. When I opened the cup ot was half full. Very disappointed that I paid $7 for a venti that thecontent is only for a Grande. Beware!!! Cold coffee and half the contents is A RIP OFF bad service. Management should validate that barista is doing right by the guest! Very bad read more

Mixed feelings about this location as well. Some baristas are really top notch however last Friday I went in for my usual. I waited for quick sone time to get my order then noticed one of the workers maybe even the manager and her friend ordered after me and they were taking care of first. I am sure if I were to notify the corporate office , this would go over really well. Customer service second priority, serving themselves first priority. Unbelievable. Some folks are really clueless when it comes to providing great service. Way to go Starbucks. Keep up the lousy work while increasing prices . read more

This Starbucks was bad. The girl who took my drink was rude and made me feel like I was bugging her. 0/10

I am honestly extremely disappointed and upset with my experience at this Starbucks this morning. This is usually my go-to Starbucks, and I'm usually very happy with my drinks and service. This morning I ordered an iced matcha latte with two pumps of chai syrup, something I've ordered from here so many times before. The worker handed me a VERY brown drink and we asked if it was ours because it seemed like she was giving us someone else's drink. She said "Sorry I know it doesn't look like matcha, but here you go" I genuinely thought she was kidding. It looked like watered down coffee. Even with some syrup, it would never be brown instead of green, it's MATCHA. There was no way it was a matcha and I just stared at her wondering why she thought I was going to take it and be happy with that. I wish I would've taken a picture before handing it back. Another worker proceeded to take the drink, laughed, and said "I was just testing you, you passed" and went to fix it, I assumed. She came back and handed me a drink that still looked wrong but it was green, I guess. I made the mistake of driving away because I was already upset and needed to get to work. I don't appreciate being 'tested' at 6 in the morning. They were both young girls, even if they were new, they should have said that they couldn't make it, instead of giving me a disgusting drink. After tasting it, it was obvious they opened that brown drink and just threw some matcha powder in it until it turned green. It tasted like burnt coffee. It was actually the worst drink I've ever had from Starbucks. I had to dump it when I got to work. I was obviously upset about not being able to enjoy my drink and not having the time to talk to a manager/to receive a refund, but I was mostly bothered by the way they handled it and responded to me. I also couldn't believe that between two workers, no one was competent enough to make a matcha latte. The location wasn't busy at all during this time. It was such a waste of paying for a venti and a waste of my time on a Friday morning. Unfortunately, I will probably never come back to this location. read more

Starbucks - Coffee & Tea Near Me - Las Vegas, Nevada

Honestly this location seriously sucks. All I wanted was for my caramel Frappuccino to hit the spot and instead I was served the most depressing drink I've ever seen in my life. Never have I ever received that type of service especially from Starbucks, a company who's known not to have crappy service. When one coffee is the same price as two gallons of gas you'd expect it to be better. They were laughing in front of my face and she ran out of whipped cream and was too lazy to get another one so I watched her put the lid on and not care. These teenage girls think they're so funny and don't do their job. So annoying. Never coming to this location again. Embarrassing for Starbucks. read more

I went into the drive there today ordered my usual "ice shaken espresso" I always order the same thing everyday because I'm highly allergic to anything with chocolate I went into the drive-through pick up my drink. I saw that the drink was a little darker than usual. I asked the girls at drive-through. Hey I think this has chocolate. I don't think this is my drink. She kept insisting no it doesn't have chocolate we wouldn't put chocolate in your drink after three times please make sure it doesn't have chocolate she guaranteed it didn't have chocolate OK so I went up on my day. I didn't feel comfortable drinking my drink because I'm nine months pregnant and I don't know what reaction it would have to my unborn later on that day I went ahead and emptied out the drink, so I didn't drink it. I saw the bottom of the drink and realized how much chocolate they actually put in my drink. That's not an ingredient on the drink I didn't ask for it. I clearly verify that I was allergic to chocolate, so when I spoke to the supervisor on the phone made it seem like my issue was not as serious as I needed her to take the issue. They need to be more careful with working with allergies because they can kill somebody!! I'm still waiting for her manager to call me back, which I don't think it's gonna happen with the way. She took my matter like it was nothing. read more

Starbucks - Coffee & Tea Near Me - Las Vegas, Nevada

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I got to know Lynette, a pretty young woman. She was being reprimanded by the customer in front of her for their new rules. After being degraded in that way, she was incredibly sympathetic, welcoming, and cheerful to accept my order. It's wonderful to see managers treat their team members nicely, and she and her crew get along so well. read more

Wish i knew the guys name. White guy working at about 11am with Long ponytail, dude was SUPER COOL I didn't even feel like i was at Starbucks, his energy was dope he had this very welcoming energy. Food was fast warm and Hot. It was a great day at Starbucks. read more

Starbucks - My view - Coffee & Tea Near Me - Las Vegas, Nevada

So over this location. What's the point of doing a mobile order and still waiting 10-15 minutes and hardly anyone else is in there for drinks. Neither of the employees acknowledged me while I was waiting either. My bliss bar came out but still no drink. I had to leave so I wouldn't be late for work either. Done. read more

There was a long line in drive-thru. It took about 10 minutes to get our orders on a Sunday afternoon. The drinks were okay. I ordered the shaken espresso and majority of my cup was ice. read more

Starbucks - Coffee & Tea Near Me - Las Vegas, Nevada

This really made me smile this morning. This month has been filled with loss and sadness, but the barista at Starbucks really brightened my day. I really messed up my order multiple times, I kept stumbling over my words and getting sizes wrong, and I broke down crying. The barista ensured me that it was okay and she understood what I was asking and told me she would meet me at the window. She gave me a free car air freshener that smells like peppermint mocha coffee, and she gave me a discount on my order. Small kindness is insanely impactful and I hope that she realizes how much I really appreciated this small gift. It really gave me a small ray of sunshine in the dark month this has been. Thank you Starbucks read more

Starbucks - Smells like the holidays - Coffee & Tea Near Me - Las Vegas, Nevada

I always receive good and friendly customer service when I come here. And they always suggest something when I want something that's not on the menu. read more

Absolutely horrible with their "light ice". Every single time I ask for light ice, they NEVER give me light ice. Maybe out of 50 times I actually got light ice twice. I don't wanna pay for 80% ice. These drinks are already expensive. Then they always wanna take my drink back, dump the ice out (along with my valuable coffee) and just pour more milk. Screwing me over with less coffee. Spoke to a supervisor and she said she has a whole new staff and that's why I never actually get light ice. Then she mentioned something about a TikTok trend??? That people complain about their drinks to get new drinks? But how does that apply to me when the amount of ice in the drink is undeniable?? Then told me that I should start asking for "more milk" instead of "light ice" so I don't get as much ice. WHAT?? I've literally never hated a location more. The coffee never hits right. A waste of my money and time. Never coming to this location ever again. read more

Something is VERY VERY wrong with their Nitro Brew- This is the second time- i thought maybe it was the Foam... but Against my better judgement- I'm trying yet another nitro with salt foam- Ive tried the Caramel- and a third they suggested- not sure what it was- It horrible- someone please reach out to me when this is fixed- I'll edit my review - I'm not coming back - It's making my sick to my stomach- I've texted family members about it- Second weekend in a row- i can't describe how horrible it is- Like - the glue from licking an envelope? Wasted $20 on four coffees- The location up Charleston between Hualapi and stone Center is my norm- but Nitro brew has become my passion- Please please- let me know how to contact a manager or contact me if this gets fixed- it makes me sad. Especially after waiting (twice) in a patient line of cars. read more

Our service was great here last evening. The girl working the drive thru was very friendly and chatty with us. I ordered the hot peach tranquility which is out of the norm for my order. I asked if anyone adds anything additional to this and was told no, as is. It could use a tiny bit of some sort of sweetener, but otherwise quick and friendly service! read more

Terribly disappointed with this Starbucks. The drive thru line was extremely long and disorganized, causing major delays. I don't think a drive thru should take 25 minutes +. Not recommended for quick service. read more

I love this place. Barista is very polite. Really fast WiFi, which is also free. Great place to work or study! read more

Starbucks - Latte with cinnamon - Coffee & Tea Near Me - Las Vegas, Nevada